Rated 5 out of 5 by Conniesue This hotel met my expectations
The staff was very friendly & was very helpful. Having a room with a balcony over looking the beach was fantastic! Would have been better if there had been a free breakfast included, but overall it was a very pleasant few days that we spent there.
July 4, 2014
Rated 5 out of 5 by Elad56 Great Place to stay.
This place has a lot of things to offer, two pools, beach, spacious rooms, nice place there to eat. Ping pong tables and other things for kids. The staff was wonderful. We stayed on Beach side and the inside parking was wonderful. The only suggestion I would have for them is that they put a couple of more umbrellas by the pools. Everyone likes to get in the shade at some time and when it is crowded like it was we had a hard time finding a shaded place, but the pools were great. I will stay there again for sure.
July 1, 2014
Rated 3 out of 5 by BillUltra Disappointing
After checking into our suite we discovered 2 large roaches in the bathtub, as well as clumps of pelvic hair caught in the bathtub grippers. After getting hotel personnel to remove the roaches and clean the tub, we felt like we had to clean it again. My wife woke up the next morning with a roach in her hair that really freaked her out and was very difficult to remove. The swimming pools were dirty and the staff did nothing to clean them even after our repeated pleas. Beaches were awesome but lots of seaweed, but hard to hold the hotel responsible for that!
July 9, 2014
Rated 2 out of 5 by lizzie13 Hotel is right on the beach
The hotel is right on the beach which is wonderful. The facilities really need some updating. The landscaping was almost nonexistent. Rooms had been updated some, but still lacked the quality that I had expected from a hotel that had 3 1/2 stars. It definitely is not a 3 1/2 star hotel. I used a ton of star points to book a large corner room with a balcony, and admittedly it was a holiday weekend, it still was not worth the amount of points that I had to use.The air conditioner in the room was so noisy that when it was running you could hardly hold a conversation. The staff was wonderful though. Very helpful and friendly and always seemed eager to serve the guest. I ate at the restaurant one night and it was very tasty. If you just want a room to crash in after a night at the beach, it would be fine. I was just expecting more.
July 10, 2014
Rated 5 out of 5 by wralcwnycd My Stay At 4 Points, Ft Walton Beach, FL
I have been staying at the 4 Points for more than a decade. They are always accomidating and will do all they can to make your stay pleasant. The new decorations are very neice and the beach, as always, was great. There is plenty to do in the area so rainy days are never a problem. I will stay at the 4 Points on my next visit.
July 10, 2014
Rated 4 out of 5 by HollygoestoBoston Beautiful beach & convenient
Our hotel room was nice, clean, comfortable and very convenient! We could get from our room to the beautiful uncrowded beach in 3 minutes; extremely convenient for full beach days!! Plenty of chairs available at beach pool and plenty available to rent at beach. We walked along the beach and our beach was much less crowded and enjoyable. We ate at the indoor grill each night and the meals were delicious!! Absolutely loved the convenience of having everything I needed for my family !
July 8, 2014
Rated 5 out of 5 by SandiQ A great vacation stay
This hotel has great features for the entire family. The kids enjoyed the pool activities, specially the splash area. We enjoyed the beach location and the room comfort made it a great stay. The hotel staff is wonderful and very attentive to the guests needs and comfort!
July 9, 2014
Rated 2 out of 5 by Ashythibo Great Location, Terrible Facility
We arrived to be told we may not have a room b/c of numerous maintenance issues. We left for dinner for an hour and were able to secure a room upon our return. On our way to our room, I noticed missing carpet tiles, baseboards hanging from the wall, construction dust at most every doorway and on the doors. Upon entering our room, there was a large stain on the carpet, thick dust on the restroom AC vent, rust on the restroom fixtures, "trash" in the ice bucket and a dead fly in the restroom (which stayed there our entire 4 night stay; yes the room was "cleaned" daily). Had the hotel known there were construction issues, they should have advised the incoming vacationers. Even though I am giving the hotel only 2 out of 10, it is saying that I am "recommending" this hotel - which I am not necessarily doing.
July 7, 2014