Rated 5 out of 5 by donise77 Impressed
I was treated like a five star guest during my stay. The hotel staff were very professional, friendly and helpful. The dining at the Bistro was enjoyable. great food in quantity and quality. The rooms were clean and comfortable. I extended my stay by two nights and the transition was very smooth.
July 13, 2013
Rated 4 out of 5 by Talon Nice Hotel
Nice hotel. Clean rooms and accommodating staff. As per my online request, they located me in a quiet room. I could not try the breakfast because we had to leave very early.
July 17, 2014
Rated 5 out of 5 by sad3128 Very nice
Well, what can I say when I check in and there I am...Customer of the Day! Got extra points and an upgrade...nice. Desk personnel VERY cordial. I have no criticisms of the hotel. In fact, I've paid MUCH more and gotten MUCH less at other hotels. Thank You
June 1, 2014
Rated 5 out of 5 by Brogan Executive
The front desk continues to give me the wrong room rate about 75% of the time and I have been staying here for 15-17 years? Sarah always does an excellent job at the front desk and has never erred on my room rate. She is the best on customer sewrvice and expectations.
May 12, 2014
Rated 3 out of 5 by Betterbox 4 Points out of ten
Fair experience. Still waiting for my email copy of my bill.
August 5, 2014
Rated 5 out of 5 by Beth71 This hotel was excellent
We were not expecting as nice a hotel as we found. It was perfect and we had a lovely 1st floor room with a patio overlooking the pool. The weather was wonderful, hot, but not too hot and lovely sitting out in the evening.
June 22, 2014
Rated 2 out of 5 by Michael55 Service Little to Be Desired
The hotel was in serious need of repair. My first room that i was checked into the air conditioner did not work. Called down to the front desk and was told that I would have to go down and get another room. Entire hotel needs an over haul from customer service to repairing problems.
June 11, 2012
Rated 5 out of 5 by BKTraveler Great place to stay
I travel to Bakersfield a lot for business and always stay here. I know what I will get. Clean room, great staff to help me if needed, good food from The Bistro and a great nights sleep. I wouldn't stay anywhere else.
June 22, 2014
Rated 4 out of 5 by Faze Exactly what you need when visiting Bakersfield
Bakersfield is not the most exciting town in the world, but when you visit this Four Points gives you everything you need. Great Wi-fi (free). Decent gym facilities (free weights are available). Close to several chain restaurants, a CVS, a grocery store, major freeway.
April 2, 2014
Rated 5 out of 5 by Donna9 Wonderful place to stay
The service was outstanding, beds were comfy, room was clean. We had an issue with the door, hotel personnel were there within 5 min to fix it for us. We will definitely stay there again if we're in the area!
May 27, 2014
Rated 3 out of 5 by BT1234567 The Good and the bad
Facility was great
However some of the staff were very unhelpful. Very poor customer service.
There was an outdoor wedding just outside the room where I was staying. Felt very uncomfortable because of the noise and the lack of privacy.
February 17, 2014
Rated 4 out of 5 by Kwik Excellent Hotel
It was comfortable and the staff were efficient and helpful. We really enjoyed dinner at the Bistro. Breakfast room service was on time and reasonably priced. The grounds were attractive.
June 7, 2014
Rated 4 out of 5 by Gus227 Lovely hotel, but disconnected
This is the second time I've stayed here and it's a nice hotel. Food is good. However, the wireless is pretty much non-existent, so if you were hoping to get work done or stay connected, this will be a disappointment.
May 2, 2014
Rated 5 out of 5 by SIBBY Love the ambiance
Great place to relax, quiet rooms and great pool area.
July 17, 2014
Rated 5 out of 5 by BRENAD Enjoyable stay
Loved the comfy bed linens! Very comfortable and clean room. The "Good" rating given for quality of sleep was probably due to my adjusting to the time change from TX to CA!
May 23, 2014
Rated 5 out of 5 by Steinar A home away from home
I have been a guest at this hotel every year for 28 years. This hotel is unique and if you are staying overnight in Bakersfield at any other hotel than thisone you are making a mistake.
April 27, 2014
Rated 4 out of 5 by NorthParkAllStars Check in was very quick
We arrived by bus, all 60 of us at one time. Check in forms were already printed and waiting so check in for all of us was fast. The group coordinator, Jessica did a great job. Thank you.
March 17, 2014
Rated 4 out of 5 by Lawsonfamily Importance of spg guests
Appreciated very much being guest go the day even as spg member. Thank you so much.
June 25, 2014
Rated 5 out of 5 by lindasbraves Four Points
A beautiful hotel. The room was most spacious and very quiet. The beds nice and comfortable. Conference rooms very nice.
All staff very respectful.
April 28, 2014
Rated 4 out of 5 by jean2825 Good choice for Bakersfield
convenient and easy, especially to park and get to your room. good location
June 21, 2014
Rated 5 out of 5 by TM2014 Pleasantly Surprised
I did not expect to find such a comfortable hotel in Bakersfield, CA. I was impressed with the room and location and would definitely stay again if I'm in the area.
January 13, 2014
Rated 5 out of 5 by Tofu This hotel is in a great location.
If you are doing business at CSUB, this is a great hotel - close in proximity to the campus and a variety of places to dine in the area.
May 1, 2014
Rated 4 out of 5 by mickeylove business as usual
great place for a couple of days of business travel
June 25, 2014
Rated 4 out of 5 by KiminTX Great stay for business
Great location, VERY friendly staff, comfortable room
June 23, 2014
Rated 5 out of 5 by scook This hotel has a great feature
This hotel has a great feature and his name is Jason. Very professional, friendly and smart.
June 3, 2014
Rated 1 out of 5 by iantoz Not worthy of SPG name
1. Funky-smelling hallway and rooms
2. Internet was down the whole night. The front desk lady told me to wait 10 minutes and try again, never worked.
January 20, 2014
Rated 5 out of 5 by MoparCowboy66 nice stay
like having meetings were I stay, don't have to worry about transptation, nice relaxing setting, inhouse restrantant very good food.
March 31, 2014
Rated 5 out of 5 by chirokool Great Hotel
This is the best Four Points I have been to. Very clean, comfortable, new.
March 3, 2014
Rated 5 out of 5 by review1 review
outstanding service and food
May 17, 2014
Rated 4 out of 5 by Clayton Convenient
Great convenience....better location than most that are just off the hwy.
February 8, 2014