Rated 3.4 out of 5 by 16
reviewers.
Rated 5 out of 5 by Haggle Good location, nice relaxed atmosphere
I was pleasantly surprised this time around, as the bed was very comfortable. The room was spacious. I enjoyed being able to keep my room nice and cold at night. Some places can only turn down the A/C a certain temp, and at least this room let me keep it cold!
One thing that would be nice would be a fridge in every room. I know you can pay extra for one, but it would be a nice standard amenity.
May 14, 2013
Rated 3 out of 5 by Jen18 Dated noisy hotel with great grounds and staff
Positives:
-very friendly, helpful staff
-nice grounds with courtyards, pool, hot tub
-decent room service food options
-nice tv
Downsides:
-have given up on using door knob breakfast order because they failed 4 times to pick it up
-dated rooms - stains on floor, not fresh smelling
-easy to hear people in neighboring rooms
- no bravo channel on cable
October 29, 2011
Rated 1 out of 5 by shooke Worst Hotel Experience EVER!
I trvel alot for business, and for pleasure, and prepaid this hotel for a patio room. When I arrived, I was told my reservation had not been paid and I was not to get a patio room. The desk girl was passive aggressive, made me pay for the room again, and gave me the worst room ever. When I called down to complain, she answerd the phone, so I was getting nowhere fast. When I produced my paperwork to prove I paid for the room, she found that a problem, and nothing was resolved. I will never stay there again. This girl needs major retraining or another job-CUSTOMER SERVICE IS NOT AVAILABLE IN THIS HOTEL!
May 14, 2012
Rated 5 out of 5 by TravelBob Good location.
Good location and neighborhood, restaurants close, extremely clean and private. In a new area which looks like Silicon Valley.
December 12, 2011
Rated 3 out of 5 by Ben2012 Only SPG in town
An oasis if you are driving through since it is the only property for miles around. Great courtyard inside with a fountain.
Friendly staff.
March 30, 2013
Rated 2 out of 5 by ecco50 Average
As a soon to be platinum member I've stayed at quite a few Starwood locations. I'm not overly picky and I'm typically staying at mid-range properties. On the plus side, my bed was very comfortable and the sheets/covers appeared very clean. Plenty of parking and a nice lobby. On the negative, I'm not sure but this looked like an old converted apartment building and the walls were quite thin. There was some plumbing issue in the wall that kept me up for quite a while and you can hear every door close/slam. The furniture is very "cheap" feeling and the room felt empty. When I went to use the lobby computer it must have been on dial up because three other business travelers were all waiting on the system to print their boarding passes. In closing, unless you're trying to hit some tier level I would not be in any hurry to stay here.
October 29, 2011
Rated 2 out of 5 by Notowels Going Green???
When I checked in I was informed that this hotel is going green and if I needed extra towels to just call. On the first night, we used all our towels bathing and wiping up extra water from the floor (not use to shower curtains?). Then next day I gave the wet towels to housekeeping and was informed that there were no bath towels available at the time and could call the front desk. I called around two pm no towels were delivered. I called at 6 and stayed up until 10 but no towels were delivered. I had only one small wash cloth. After 4 calls still no towels!
February 20, 2013
Rated 3 out of 5 by Cynthia56 Great comfortable beds
This hotel was nice; however, there was only one thing wrong with it. The restroom wreaked of urine. Air fresheners would do wonders.
January 2, 2012