Rated 3 out of 5 by Reunion2014 Roach
At about 3:45 am, my friend in the adjacent bed, was awaking by something crawling on his leg and face. After turning on the lights and removing the sheet from the bed, a large cockroach scampered unto the floor. He ended up sleeping in the lobby for the remainder of the night. Front desk was notified, but it was too early in the morning to do anything about it.
March 4, 2014
Rated 5 out of 5 by chirokool Great Hotel
This is the best Four Points I have been to. Very clean, comfortable, new.
March 3, 2014
Rated 2 out of 5 by ProNSP Look elsewhere
The one thing I dread about business trips to Bakersfield is having to stay at the Four Points. Although a platinum member, I try to stay elsewhere if possible. Rooms are always dirty- blood stains on sheets, crumbs on the bed, etc. Last week they gave up my reservation even though i called to update it and they assured me that it wouldnt be cancelled. They finally found me a room but it was a pain to deal with after such a long day. Wish so much that there was another starwood property nearby.
February 18, 2014
Rated 5 out of 5 by EddyK Excellent stay
Nice location. Friendly staff. Good value. Will stay here again.
February 21, 2014
Rated 2 out of 5 by Annoyed2013 Overpriced MOTEL experience
This experience was not what I expected from a "Sheraton" hotel. There are no elevators, and the bathroom had exposed pipes (counter only with nothing below sink) with a hole around allowing view into the wall. The door did not lock from outside our hall that was supposed to require a room key to gain entrance. There were cracked tiles in the bathroom that was very basic and all white.
February 18, 2014
Rated 3 out of 5 by BT1234567 The Good and the bad
Facility was great
However some of the staff were very unhelpful. Very poor customer service.
There was an outdoor wedding just outside the room where I was staying. Felt very uncomfortable because of the noise and the lack of privacy.
February 17, 2014
Rated 5 out of 5 by socalgolfergal They made me feel like family!
Four Points has been my home away from home for about 9 months while I worked on a project here in Bakersfield. The rooms are very spacious with refrigerator and microwaves. The bathrooms have great water pressure and are also spacious. The best part about the Four Points are the employees. Everyone from the managerial staff, front desk, housekeeping, and restaurant and all very courteous and professional. They truly made me feel like a family member. I would recommend this hotel to anyone needing a place to stay in Bakersfield.
January 15, 2014
Rated 3 out of 5 by Jen18 Dated noisy hotel with great grounds and staff
-very friendly, helpful staff
-nice grounds with courtyards, pool, hot tub
-decent room service food options
-have given up on using door knob breakfast order because they failed 4 times to pick it up
-dated rooms - stains on floor, not fresh smelling
-easy to hear people in neighboring rooms
- no bravo channel on cable
October 29, 2011