Four Points by Sheraton

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1 chambre 1 chambres , 1 adulte 1 adultes , 1 enfant 0 enfants
Rated 3.2 out of 5 by 380 reviewers.
Rated 5 out of 5 by Servicewas second to none I just wanted to say thanks to your incredible staff on the property. I found that even though the hotel was busy your team was still very helpful and accommodating. June 12, 2016
Rated 1 out of 5 by Disappointing but close to O'Hare Positives: close to O'Hare and staff is friendly and accommodating. Negatives: The lobby and rooms have a dank smell. The linens are fraying. The doors tend to slam so I heard my neighbors leaving for the airport during the evening. May 11, 2016
Rated 3 out of 5 by Dependable front desk HELP. Best & only restaurant within 10 miles. Shuttle 24/7. Popular with AA pilots. Understand detailed shuttle pickup.." Door 2" . Outside terminal to hotel. 1 "suite" available if not booked unlike web site info. All rooms small incl for SPG "VIP".. Less than 300 sq. ft.. Noisy AC/heat. 1 easy chair, 1 desk chair, no dresser space. Dirty carpets.. Sliding glass doors not work & never cleaned..Ugly views thru dirty glass sometimes. Only Dunkin' Donuts & Subway walkable. . Gas station. Industrial area. You are stuck. Industrial area. Open 24/7. Gas station. Nothing else within miles. City public transportation to & from airport only. Subway- $5 from & $3 to airport shuttle & hotel. Good local subway 24/7.Hour ride. Hotel on shuttle is 20 minute ride to & fro. . May 4, 2016
Rated 4 out of 5 by Close to airport I chose to stay in this hotel primarily because of its close proximity to the airport and its shuttle services. Unfortunately, the morning of my flight there was a very large line so I ended up having to take a taxi to the airport since there was not enough room. But I contacted the manager and he was very sorry about it and reimbursed me/gave SPG points for the inconvenience. He also mentioned that they are working to get additional shuttles for the morning rush. Others mentioned that this property is in need of remodeling and it looked like they were working on this. I stayed in what looked like a new-ish room but still has space for improvement. April 8, 2016
Rated 1 out of 5 by Should not be a Sheraton Property The staff was very indiferent and cold; The property needs remodeling, it has deteriorated and has been neglected in all aspects. Will not stay again at this Hotel. 0 points Sheraton. March 21, 2016
Rated 1 out of 5 by Worst experience Very upset with my stay here. Hotel staff was rude. They were not informative and when I asked questions the front desk staff acted as though I was bothering them. Stayed 5 nights and my room was only cleaned twice. Was woken up several times by the sound of doors being slammed shut. Also I was charged for parking but had to park on the side street a couple of nights because the parking lot was full with vehicles that did not display a parking pass. If I had not paid in advance and wasn't told that my stay was non-refundable, I would've cancel after the first night. It's sad because my sister wants to have her wedding here but I will have to advise her not to because I refuse to let her pay these people that kind of money and have our friends and family experience what I went through. March 21, 2016
Rated 1 out of 5 by Badly needs updating This was a terrible experience. Old room. Old shower. Terrible temperature control. Loud radiator. Would not return. February 9, 2016
Rated 3 out of 5 by Needs updating There was no parking which was the reason we payed to stay at this hotel. The staff at the front desk was rude. The bathroom badly needed updating. We stayed here years ago and it was a great experience this was a huge letdown and we will not be doing it again. January 5, 2016
  • 2016-06-24 T11:23:57.722-05:00
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