Rated 4 out of 5 by 151
Rated 5 out of 5 by DON43 Great staff and service
This was a 2-night stay to catch a great play at the Grand Theatre. Check in was friendly and efficient. Thank you Zaid for explaining the renovations and showing the lay out in the two queen-bed rooms. Due to the ongoing renovations of the tower suites, there were no suite upgrades but a very nice renovated king-bed room was assigned. Dinner in Vic's restaurant on both nights was excellent. Good food, good value and excellent service. Thank you Ahmad. Breakfast on both mornings was also excellent. Truly outstanding service from Teresa on both mornings. All the staff seem to care greatly and go out of their way to make your stay enjoyable. Thank you Paul for shutting down the in-hallway hockey game. We were given late check out. Check-out was speedy and professional. Looking forward to our next stay.
25 febbraio 2014
Rated 5 out of 5 by Dutchgirl135 Beautiful, super comfortable hotel with great food!
I was snowed in and needed to spend the night. Picked a place close to the 401.This hotel was wonderful. Friendly helpful staff. Room was beautiful. Great bed with cozy duvet and 4 huge pillows. Everything looked new and was spotless. Had a wonderful dinner in the restaurant. Amazing Grilled veggie sandwich. Menu was extensive. Thoroughly enjoyed my stay and the price was reasonable too.
7 gennaio 2014
Rated 5 out of 5 by Larry1007 Our stay 16 Nov 2013, Four Points London Ontario
We arrived in the p.m. and had a fantastic time. Great staff, rooms and the buffet at 6:30 p.m. was to die for. What a great hotel. Mrs. Griffith was very helpful in our selection process and we thank her for all of her help.
18 novembre 2013
Rated 5 out of 5 by wasconcierge99 EXCELLENT
Terry, the FD Manager was excellent. The room was spotless, well appointed. Food in the lounge was excellent, breakfast food was excellent. Staff in both locations were wonderful. housekeeping did an excellent job. i greatly appreciated the freezer in the mini bar (i travel with ice packs). the dispensers in the shower were awesome! no waste and no annoying lids to take off! shower head properly dispensed the water (many now days do not!) coffee was great! the microwave was a nice touch! I appreciated the morning paper also! For the price this is an outstanding hotel, I would stay again in a second.
13 novembre 2013
Rated 5 out of 5 by umberto I Like The Bar
The only problem was the fan was very loud when it went on during the night kept waking us up
8 novembre 2013
Rated 5 out of 5 by BCat1 This hotel never fails to meet expectations.
This hotel always provides a pleasant comfortable stay. From the front deks staff, lounge staff, to the service staff they always treat the guests to top notch service. We always enjoy this hotel any time we visit London. the location is excellent and the newly renovated room was awesome.
29 ottobre 2013
Rated 5 out of 5 by businesstravelerforwork Points
Hotel was exactly we were looking for- conference facility, nice rooms and a decent lounge area.
Our company organized breakfast, snacks and lunch and it was all quiet good!
It is close to 401 for those traveling from afar. I have stayed at many hotels in London before and this was definitely one of the cleaner ones (newly renovated I believe)
25 ottobre 2013
Rated 5 out of 5 by Bibil Sept 2013
Had no complaints about my stay - everything was perfect, clean, comfortable, double shower stall.
30 settembre 2013