Rated 4 out of 5 by MirandaP Best in Area
Milwaukee has many old, outdated hotels. Four Points is modern, refreshing, and wonderfully priced. The House Keepers are wonderful. The Staff could have been more courteous and hospitable. They were nice, but not as inviting and warm most hotels front desk clerks are. Shuttle drivers are excellent, patient and very cautious! Overall Best hotel in its area, we drove to many of the hotels in the area looking for a great place to stay.small pool. but has whirpool and sauna!
April 18, 2014
Rated 2 out of 5 by Fbrewers Kind staff, poor facilities and food
My interactions with all of the staff were excellent, but I ran into a number of issues:
Cold hot tub and sauna
Walls are thin, could hear my neighbors TV, washroom use and use of light switches.
The breakfast is what I have come to expect from a continental breakfast that is provided with the room fare - poor quality. I was charged $11 to boot.
Got to my room and my remote needed batteries. Front Desk employee had to put in a maintenance request (why not take the batteries from an unoccupied rooms remote)
April 17, 2014
Rated 3 out of 5 by JBF1 Disappointing Staff
This hotel's staff is in need of coaching/replacement. I asked for all feather products to be removed from our room. The head of housekeeping came to the room, said the hotel has no feather products and left, never even looking at the lables. I called the front desk, and he wouldn't believe me and put housekeeping on the phone. Then both of them came up to the room, and I had to show them the labels before they would replace the items. Bad customer service and insutling to not trust your guests!!
March 17, 2014
Rated 5 out of 5 by DrT42 This hotel is clean, comfortable, safe and friendly
My wife and I really appreciated this hotel. We always look for places that are clean, without pets and a helpful staff. The room was very comfortable and food and drink great ! For what we got, we were willing to pay the rate.
April 5, 2014
Rated 4 out of 5 by Traveler225 Good Experience
Overall this was a very good experience. The rooms, facilities, workout room all excellent. The shuttle driver is a gem and the staff are generally very customer focused. The wait staff in the restaurant (breakfast) could either use a little more help or just weren't on their game this time around. I have stayed here before when they were excellent. I do business int he area and most definately would stay there again.
March 29, 2014
Rated 3 out of 5 by CoachJ Elevator Issues
Never in my wildest dreams would I have imagined getting stuck in the elevator and then have the maintenance guy tell me I was the 3rd one but he was going to give it time to reset. I was furious! It wasnt until 7 pm that one of the dads from my swim team got stuck and since he is on a fire department he didnt give maintenance an option. NEVER should anyone have to endure that and to be told that its no big deal. I even told the front desk and all he said was that he would speak with him. They got really lucky that someone didnt panic and have an issue because an employee was being stubborn. I wasnt asking for the world from him but I shouldnt have to be afraid to use the elevator either. From that point on I used the stairs. NO thank you
March 24, 2014
Rated 5 out of 5 by Happy123456789 Great hotel
The beds are very comfortable and the tv has all the channels you would want. The lobby has delicious coffee. It has all the features anyone would need. When back in Milwaukee to visit family will definitely return to this hotel.
March 27, 2014
Rated 2 out of 5 by mom25 Not best experience
were given keys to an occupied room..
booked double queen room, received king with pull out couch in small sitting area
TV in sitting area keep locking up.
called for extra blanket for pull out couch and was told they didn't have any....
room was not overly clean...
the common area in the lobby was nice as was the pool but very disappointed over all
March 24, 2014