Rated 4.2 out of 5 by 150
Rated 4 out of 5 by buckwheat Quick Stay
I arrived late at night after a really long drive. This hotel has lots of parking and there was tons of parking space available with reasonable access to the front door. The welcome was friendly enough and I was given a Platinum upgrade to a suite. I was asked which amenity I would like, so job well done.
The highlight of the stay was the comfort of the bed. The room was clean and had some nice extra appointments from the standard Fourpoints white refresh.
I enjoyed the reading lights and the easy access bottom switches rather than the wall mount lights with their high switches.
I wish the Fourpoints chairs were not cool chrome.
My only complaint was that the morning sun was not blocked by the blackout blinds.
July 20, 2014
Rated 5 out of 5 by ABCD1N1 Excellent Value
Great place, professional staff.
July 25, 2014
Rated 4 out of 5 by JZW2014 Nice hotel
I stayed here during a business trip. If I return to the Milwaukee area again (especially specifically Brown Deer) I will stay here. Excellent staff, clean rooms, good breakfast.
July 22, 2014
Rated 4 out of 5 by COLDSTART Good Sleep
Staff should be a little more friendly to cash paying customer.
July 21, 2014
Rated 3 out of 5 by BobOJ Dissapointed Lately
As a weekly guest of this hotel for the past 18 months, I used to get "special" treatment where I was assured a room and got bumped up to a suite on most stays. There was a staff change about two months ago where the check-in person left the company and it hasn't been the same since.
More recently, the service has been less than stellar including room upgrades, room service attentiveness and staff attentiveness. I definitely don't feel like a frequent guest at this hotel. I don't think it's going to change whether I stay here but it's a bit dissapointing as a Starwood Platinum member.
July 11, 2014
Rated 5 out of 5 by Toya Comfortable Stay
Excellent customer service and extremely comfortable rooms
July 17, 2014
Rated 4 out of 5 by Bruce33 Very nice Hotel
This hotel tries hard to meet the customers needs. They are very friendly and are eager to help you and fix any issues you may have. I like the airport shuttle and they have an excellent breakfast Buffet. Overall very good hotel.
July 16, 2014
Rated 5 out of 5 by JKuz Excellent
Everything that we were looking for.
July 10, 2014