We offer a limited number of connecting rooms, with single king bed rooms connecting to double queen bed rooms only. Connecting room requests are granted based on availability at the time of check-in.
Extra Bedding Policy
Rollaway beds can be furnished in all our guest rooms upon request at an additional charge of 25 USD plus tax per night.
Please note our occupancy policy of two adults and two children to each guest room (four persons maximum per room).
Check-In & Checkout Policies
Early Arrival Policy
We offer guests arriving prior to the standard check-in time access to their rooms based upon availability. Guaranteed early arrival requires a one-night room and tax fee.
Early Departure Policy
An early departure fee, equal to one night's room and tax, applies to guests checking out prior to their departure date as confirmed at check-in.
A valid form of photo identification is required at check-in.
Late Checkout Policy
A half-day rate will be charged for late checkout. A full-day rate will be charged to all guests who check-out after 4pm Pacific Time.
We offer ADA-compliant guest rooms. Please inquire with the hotel for further information.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Package Handling Policy
There is a package handling fee of 6 USD for all incoming and outbound packages.
Dogs that weigh 40 pounds or less are allowed. Guests must sign a waiver upon arrival and are responsible for a nonrefundable cleaning fee of 100 USD.
Health & Well-Being Policies
We are a 100% smoke-free hotel, including all guest rooms, suites, and public spaces. Registered guests who smoke in a guest room or suite may be liable for an additional $250 fee so that the room can be sufficiently cleaned and readied for the next guest.
We do not accept personal checks as a form of payment. Travelers checks are accepted. There is a maximum of $100 and valid ID is required. Other conditions may apply.
Check cashing is not offered at the hotel.
EMV/Chip & PIN Credit Card Policy
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
Credit Card Policy
All major credit cards are accepted.
Please note that credit cards that are attached to a debit account will have funds authorized upon check-in to include the total room cost plus tax, plus an estimated incidental amount, any unused portion of which will be processed for refund upon your departure.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Mandatory Charge Policy
The hotel’s nightly amenity fee of 36.48 USD includes:
In-room High Speed Internet Access
Local and 1-800 phone calls
In-room bottled water
In-room Starbucks® coffee
In-room Tazo tea
24-hour fitness center access
8 USD discount at Equinox Fitness Center (27 USD instead of 35 USD)
3 USD off an adult ticket at the California Academy of Sciences
5 USD off a 48-hour adult ticket on City Sightseeing’s Hop On Hop Off Double Decker Bus
Shopping discounts (please ask the Concierge for details)
Notary public service
This facility fee does not include service gratuities. For more information please go to www.parkcentralsf.com.