Starwood Preferred Guest Information
As a villa resort, we are unable to offer select SPG® elite member benefits, including upgrades, Suite Night Awards, 4pm late checkouts, and Your24. In addition, due to limited restaurants, bars, and room service, some elite welcome amenities are not available.
Regarding Free Night Awards:
- Reservations may be booked only within 365 days of arrival.
- Inventory may be limited, and blackout dates may apply during special events.
- Starpoints® acquired through conversion of a vacation ownership interest may not be redeemed for Free Night Awards at a Westin or Sheraton Villa Resort.
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve a room.
Early Arrival Policy
We invite you to check in after 4 p.m., and request that you check out before 10 a.m. However, if your arrival or departure does not coincide with our schedule, the Front Desk will be happy to receive your bags while you enjoy the surrounding resort facilities. For your security, keys will only be given to the individual with the reservation unless other arrangements have been made.
Rollaways are subject to a $5.00 per night fee (which is subject to change).
Standard check-in time is 4pm. Our registration desk is at the Sheraton Mountain Vista Villas, Avon / Vail Valley, which is located at 160 West Beaver Creek Boulevard, Avon, CO 81620.
Lakeside Terrace is a self-catering condo resort which means we do not provide daily housekeeping services. If you prefer to have your villa serviced, we offer an array of housekeeping options for you at a nominal fee. Services can be requested on a daily or as needed basis. A menu of services and fees can be obtained upon check-in.
Cribs, Highchairs and Rollaways
If you're traveling with little ones, just let us know, and we'll make sure you have the cribs and highchairs you need. Effective November 1, 2009, rollaways are subject to a $5.00 per night fee (which is subject to change).
In order to ensure your stay is as pleasant as possible and to keep your villa clean and comfortable, our policy is that pets are not permitted anywhere on the resort property.
SPG Participation Disclaimer
All rooms at the Lakeside Terrace Villas, Avon / Vail Valley are villas; therefore, Starpoint Award reservations must be booked at a higher Starpoint rate through your local customer contact center.
Lakeside Terrace is a completely smoke-free resort and prohibits smoking in your villa, on the balcony or anywhere on the resort property. Violation of this policy will result in a $300 non-refundable cleaning charge.
In addition, the town of Avon observes the Eagle County smoking ordinance, which prohibits smoking in public places, places of employment, service lines, recreational facilities and outdoor seating areas.