Wildwood Snowmass

  • 40 Elbert Lane,
  • PO Box 5037
  • Snowmass Village,
  • Colorado
  • 81615
  • Estados Unidos
  • Mapa

Tarifas y habitaciones

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Niños por hab.

Esta información nos permite identificar las habitaciones que mejor se adaptan a su grupo y prepararnos para su llegada.

Vea los términos y detalles de las habitaciones para obtener información sobre los cargos por camas plegables o personas adicionales.

Política de edad mínima

Los huéspedes deben tener 18 años o más y presentar un documento de identificación con foto en el momento del registro. Se consideran niños los huéspedes de 17 años y menores.

Rated 2.5 out of 5 by 13 reviewers.
Rated 2 out of 5 by Charge happy I was frustrated that I was put in a room in a "sister property" versus the one I believed I was booking. The staff worked to get me into the right place, but my first 2 nights of 5 were subpar. During check-in I was told the internet was complimentary and any charges would be credited at check-out. It seems that policy is a hit or miss and the charge stayed on. The part that really has me bent is the double hold they put on my debit card! Fine, I understand wanting your money up front, but doubling the amount is UNACCEPTABLE! Now, my life is on hold for 3-5 business days when the charges "fall off." I've just felt like a secondary citizen to this resort and I'm not inclined to stay with them again. July 8, 2014
Rated 5 out of 5 by Exactly what i wanted at a great price. I would enjoy staying here again. July 23, 2014
Rated 1 out of 5 by Wildwood Snowmass - Neglected Property • Care of the property is poor. The lock on the door to our on room fell apart. Not feel real confident of the up keep or the security of the rooms at that point. • It was clearly evident that the bathroom floor was not mopped. • I have stayed at several other Westin properties and opted into the green program to not change linens daily. However, Wildwood was the first where the staff did not bother to collect trash daily. So in order to have trash removed from the room we had to request linen changes which seems to be a waste. • The staff was polite and friendly but the competency level of the staff was low. On multiple occasions, we had to request the same things multiple times that should have been simple requests. • When I set my reservation I attempted to extend it for an additional day but could not do it online which means I had to call in to do so. When I arrived, there were no notes on either reservation indicating this to be case as the person I originally spoke with on June 3, 2014. • Upon arrival, the representative that checked me in stated that they could tie the reservations and there would be no issues, however, I attempted to get into my room the evening of 7/7/2014 and could not because the key cards had been set to expire. • It was 4 requests for laundry detergent before we actually received any. • The room was stocked with coffee and cups, but instead of the cleaning staff replacing only the items that had been used, they added more of what was not used and neglected to replace what was used including cups to drink the coffee. • On June 25, 2014, I emailed a member of the staff to coordinate transportation to (7/2/2014) and from (7/8/2014) the airport. Upon arrival, there was no one there and on my check out day I spoke with 3 different people about transportation and they were still late picking us up to go to the airport. • Elevator on the property was often broken. Further, it is a 4-story property but the elevator only goes to the 3rd floor. • Upon check out, we asked if it was possible to split the payment on 2 credit cards. The Westin representative indicated that it would be no problem. We asked that half of the bill be charged to the American Express card used to reserve the room and half on another card. Email receipts were to be sent to both cardholders. Only one receipt has been sent for the additional card. The receipt for the charges that were supposed to be applied to my American Express has not been received. • I have called the hotel again and they indicated that it would be sent. At this point, still no receipt received. I am not confident that this was handled properly and cannot seem to get to the correct staff member for assistance. I would like to receive a receipt of charges for my stay from 7/2 – 7/8 as soon as possible via email so that I can confirm that I have not been wrongly charges for extra fees since I cannot be confident that errors did not occur. July 8, 2014
Rated 1 out of 5 by Find a different hotel. I would give them a zero if I could. The hot water was broken in our room and they would never send a maintance person. The heater would not turn off in both rooms making it unbearably hot, They were 3 hours late checking us in because they didn't have a room available. Restaurant service was horrible and slow, also random charges appeared on everyone in my parties credit cards that we used in the bar. When contacted the hotel said they would take of this, refund part of my stay and be in contact with me, almost 1 month later and i have called multiple times and they never return my calls since the inital call February 21, 2013
Rated 5 out of 5 by This hotel was perfect for our vacation! We were attending a State Harley Davidson Rally and it was our first time in Snowmass CO. We thoroughly enjoyed our first time experience in Snowmass Village and your facility. July 11, 2014
Rated 4 out of 5 by It's a fine place I was really nervous about this hotel, based on previous reviews. I called ahead and expressed my concerns. Kayla (***kudos to her!) at the front desk said the hotel was under new management as of last Dec and they were still working out some problems and she assured me that it would be fine for us. The hotel was clean, well kept, amazingly comfortable bed and linens, view of the outdoor pool and hot tubs plus the beautiful mountains, convenient location right in the Village. The staff was completely accommodating to our every need, even sent us a little tray of munchies and a thank you note for trusting that it would be okay. It definitely was! September 7, 2013
Rated 2 out of 5 by Many Problems This hotel is an outdoor entry hotel. It is very close to the slopes, restaurants, and Snowmass Mall. The lobby bar and sitting areas are quite nice. However, there were quite a few problems including hot water not working for 2 days, housekeeping room service missed on multiple days, calls for additional towels were unheeded. If you stay, be mindful of your room choice. The elevators only go to the 3rd floor and they are slow and antiquated. You will be hiking your suitcases up to the 4th floor. In my brother's room, the heating system was not working and they had to deliver space heaters. The management team tried to be accommodating and did icomp a meal at the Snowmass kitchen. The on site restaurant was quite good for lunch. Be sure to pass on the breakfast - it was not very good. January 2, 2013
Rated 1 out of 5 by Lots of Problems We rented two room at the Wildwood Snowmass over the Christmas/New Years holiday. This hotel is in a great location just steps from the slopes and steps from the Snowmass Mall. However, this hotel has lots of problems despite just having opened and been through an extensive renovation. The lobby/bar area was pretty nice and the lunch was pretty good. The breakfast was awful. This is an outdoor entry hotel. The doors had about an inch gap letting in the cold wind and noise (people walking by your room were very loud). The elevator was old, antiquated, slow, and only goes up to the 3rd floor. You are left on your own to carry your luggage up the last flight of outdoor stairs. Our rooms (plus by brother's rooms) did not have hot water for 2 days. The heating was also out so they brought space heaters in to heat several of the rooms (this, of course, was very uncomfortable since it did not regulate the heat). Housekeeping service was like playing the lottery. Our rooms did not get service for several days. When you did get service, it showed up at 5 PM just as you are showering (luke warm to cold) and getting ready for dinner. We had two adults and two children in our room. The housekeeping staff only left two towels. We called down multiple times and multiple days for additional towels to no avail. Rooms were pretty small as well. I am not sure where they took the pictures of the rooms that are on the web site, but they looked like nothing we had (between myself and my brother, we had 4 rooms between us). January 8, 2013
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