Rooms & Rates

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  • For stays longer than 90 days, please call 866-539-3446.
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1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.4 out of 5 by 42 reviewers.
Rated 4 out of 5 by Good Location is perfect, staff is great. Rooms are small but pretty comfortable. Hotel offers small free breakfast also. May 21, 2016
Rated 2 out of 5 by Desk Clerks Needs Training Bathroom drain was clogged in the first room I stayed in which was located in the studio building separate from the main hotel. After requesting for a change of room when I rechecked in (due to a change in flight schedule), I was moved to a room in the main hotel however the bathtub drain was equally plugged and would flood to my ankles within five minutes of standing in the shower. As a SPG Platnium member, I had used my SPG points to book both nights stay, staff neglected to give me 500 points (for Plat members) for the second check in, and also initially charged me for internet which is generally complimentary with status. I called to ask them to make sure it was removed from my bill and the clerk over the phone agreed. Upon checking out, I asked the clerk for a receipt/folio and was told that reservations booked on points were not given any receipts. This was contradictory to what was told to me on day 1, where a different clerk had asked if I wanted a paper or electronic receipt emailed to me. I later called the SPG service line, asking for the folio and upon being provided I asked the customer service agent over the phone about the appropriate policy--confirming that the folio should have been provided, especially since tax was billed to my credit card for my stays. In general the room furnishing was old and scratched, walls were fairly thin. Customer service varied between accommodating individuals to cold and poorly trained. May 17, 2016
Rated 2 out of 5 by Not Satisfactory to SPG hotels level The room was spacious but very "old" style and not exactly clean... felt more like a motel. May 14, 2016
Rated 4 out of 5 by Comfortable The Tremont was not what I expected in a Starwood Hotel, but it was clean and comfortable. Bathrooms need improvement which I understand are being upgraded. May 9, 2016
Rated 4 out of 5 by Great location.Lovely reception area.Super breakfast available at connecting Ditka's.Wonderful front desk service.Leaky shower faucet unfortunately. Thank you to Deanna at the Front Desk - super service! May 6, 2016
Rated 4 out of 5 by Great switch from the HUGE hotels Every once in a while you just need to pull away from the huge hotels and breathe. The Tremont Chicago give you that chance. This smaller venue is well located and well appointed. The fitness center is a block away at the Westin and very well equipped. Ditka's is attached, so dinner is taken care of and the continental breakfast comes out of the same kitchen. May 2, 2016
Rated 1 out of 5 by Poor accommodations The evening front desk staff were magnificent. The lobby housekeeper in the evening and the afternoon was the only person to make me feel very welcomed. She should get a raise, great asset to your hotel. Overnight and morning staff were nonchalant and cold. The room was old; decor, towels, etc. Looked like a glorified motel. The tub was rusty, and the paint on the walls was tacky looking. The heat did not work. No ice buckets in the room. Did not see any sign to ice machines in the hall. The room was very small. I would not stay at this hotel again. Outside of check in and the Housekeeper in the eve and afternoon, it was a terrible stay. It was my wife's birthday. The room was not what I expected. For the location, this is a poorly furnished, decorated, and maintained hotel. April 27, 2016
Rated 4 out of 5 by Great Stay!!! Excellent Location! Very quaint, classy and quiet hotel. Would definitely stay here again. The staff was great. April 25, 2016
  • 2016-05-25 T10:40:34.275-05:00
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