The Tremont Chicago Hotel at Magnificent Mile

  • 100 East Chestnut
  • Chicago,
  • Illinois
  • 60611
  • États-Unis
  • Carte

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  • Pour des séjours de plus de 90 jours, veuillez appeler le +(1) 866 539 3446.
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1 chambre 1 chambres , 1 adulte 1 adultes , 1 enfant 0 enfants
Rated 3.5 out of 5 by 14 reviewers.
Rated 1 out of 5 by Worst hotel I have ever stayed at This has been by far, my worst hotel experience. Our room was brutally cold, AC was blasting and room was at 60 degrees! Tried to turn the A/C off and the heat on, but heat had been shut off! Called downstairs and said due to it being an old building, there is AC only. We froze! Outside of being miserably cold, out TV wouldn't work, and they said it could not be fixed either. Worst hotel stay I've ever had. It's extremely unprofessional to not tell guests on your site, that your hotel does not have heat in the summer, and that when they step into their room, that they will be met by freezing cold air.n We arrived at the hotel around 7pm or so, quickly shut it off, and the next am, it had only reached 64 degrees, despite leaving the air off all night. I am livid that I wasted 10k of my points on this room, and will NEVER stay at this hotel again. July 13, 2015
Rated 1 out of 5 by Worst Starwood Group hotel experience Third attempt to post this...someone really doesnt want this out there. Worst stay as part of the Starwood Hotels. Booked two rooms, one for me and another for co-workers after staying at [censored by Starwood] a competing hotel for the last few days earlier. I suggested we stay at the Tremont Hotel as we were expecting Gold card member level experience as we have at other hotels. Instead it was very old buildings. First room had a/c on but room was blasting heat. over 85 degrees so I had to switch rooms. My co-workers were moved to the other building which was more like a spooky old age home. They thought the water didnt work but it was just an old fashion faucet and didnt know how to turn on the water in the bathroom. They had an electrical nightmare where power went out and wires shorted so they slept with burnt metal fumes in the air, killing my coworkers voice the next morning. Workers came to fix the next day and had dust everywhere. Housekeeping almost threw out her customer orders from the NRA show, not knowing what was garbage and what was not to be touched. The only bright spot was the front staff...night manager was always service with a smile. Day staff pleasant, same for the valet and bell boy. Also the location was great, but even for these, would not consider this again, especially for business. It was an embarrassment to bring my coworkers here and am so glad I did not push to have the other 5 vendors in town for the NRA show stay at the Tremont. July 10, 2015
Rated 4 out of 5 by Great Hotel, Some Street Noise Though Saw a show and stayed downtown. Fantastic location, beautiful building, attentive staff. Would stay here again for next city trip! July 4, 2015
Rated 1 out of 5 by Poor Starwood Property I had a group stay here for a meeting in downtown Chicago. Perhaps the worst Starwood property I've ever stayed in. They sent one of my work guests to the adjacent Tremont Suites to the 4th floor and the elevator didn't work. Very noisy hotel...tough to sleep. And, they double charged my credit card and after two calls they couldn't confirm this or tell me how it happened. Staff is incompetent. No way do I ever use this property again. June 30, 2015
Rated 4 out of 5 by Great location; facility has room for improvement You cannot beat the location of this hotel and its proximity to the Mag Mile, Hancock and Water Tower, especially at a reasonable price. However, you need to understand this is a renovated hotel. The lobby is fantastic. But the rooms are very small and there is a lot lacking in terms of finishing - cracks in the bathroom floor, water stains in the tub, etc. Also be aware that you are staying in the heart of downtown Chicago. If street noise and police/fire engine sirens bother you, this is not the place for you. There are zero facilities such as fitness center, pool/jaccuzi, etc. If you want a place to lay your head after a day of shopping and eating, this is the place. June 22, 2015
Rated 5 out of 5 by Great Choice in Chicago This recently refurbished hotel is in a great location just off (about 1/2 block) the Magnificent Mile. The entire staff is great and makes you feel welcome at the hotel. The hotel is small, which is one of its best features, but which also means that it does not have the enormous bar and restaurant facilities that some places have. Our room was very nice with enough space to be comfortable. Great bed! Ditka's Restaurant, easily accessible from the hotel lobby, is not a typical sports bar but rather a fine place to dine and relax for breakfast or dinner. We were very pleasantly surprised. We really like this hotel, will return, and recommend it highly. June 8, 2015
Rated 4 out of 5 by Tremont Hotel My room was by the hotels air conditioning unit which runs constantly. If I was on the other side of the building my stay probably would have been better. It was too dark, insufficient lighting June 7, 2015
Rated 2 out of 5 by Needs remodel Thank you to the staff, and kudos to those who trained them. They were very friendly and did everything they could to make my stay pleasant, but the room was the worst I've ever seen at a Starwood property. Smelled like mold, heat was turned off for the entire building and as a result the room was FREEZING, room on the side of the building as a narrow alleyway where delivery and garbage trucks start rolling through at 6 AM (so very loud), bathroom fan sounded like a helicopter taking off. The staff sent an extra blanket and tried to find me another room, but everything was booked. I travel frequently on business and rely on the Starwood brand for a certain level of quality. This hotel definitely doesn't live up to Starwood standards. May 12, 2015
  • 2015-07-26T16:06:41.401-05:00
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