Quartos e tarifas

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1 quarto 1 Quartos , 1 adulto 1 adultos , 1 criança 0 crianças
Rated 3.3 out of 5 by 52 reviewers.
Rated 1 out of 5 by Valet parking fee for a walking tourist? Stayed for two nights from September 28th to 30th. Yesterday, while I was checking my credit card bill, I found I was charged extra 70 dollars on October 10th, which is 10 days from the check-out. I had to make an international call to the hotel and write an email to the accountant department, only to find I was charged for a valet parking fee. I was utterly speechless after reading the reply as I had never taken a driver's seat while I was in Chicago. How could the hotel charge me for things I didn't do without any notice? In addition, I did not give my credit card to the hotel to allow them to charge whatever they want without my consent even after 10 days of my leave. What if I did not check my credit card bill thoroughly? I am still waiting to hear from the hotel. Please resolve this issue ASAP. Thanks! October 19, 2016
Rated 5 out of 5 by Budget friendly..great location.. Priceline purchase for bear/cub extravaganza...superb! October 18, 2016
Rated 2 out of 5 by Suite not like the pictures I was given a room in the nearby building of the Tremont Suites. Sounds like an upgrade, but it was actually old and dank feeling. Everything was outdated. One of the most disappointing SPG stays I've had, especially given the price point. Not a good place for a business traveler. October 3, 2016
Rated 2 out of 5 by Unresolved issues Too expensive for condition and amenities. Staff couldn't resolve issues we had with our shower, which was set to deliver scalding water (110 degrees). Maintenance adjusted temperature, then shower handle fell off 3 times, was never fixed during our stay. Front Desk "comped" us free breakfast, which was horrible, cold eggs, no hash browns, no bread for toast, very limited choices. Maids knocked on door at 8am, even with DoNotDisturb hanger on door. Very disappointing stay, which was booked in a block for our son's wedding. Will not stay here again. September 18, 2016
Rated 3 out of 5 by Business Travel Good room, well located but bad breakfast. September 16, 2016
Rated 1 out of 5 by disappointment on my Anniversary I called ahead and spoke to the young lady at the front desk and informed her it was my sisters one year anniversary. My gift to them was a room. She said she will try to make it a night they will remember. Well, unfortunately it's a bad memory. First they were charged $67 for parking! I was never informed about the parking charge being that high or even that their was a charge. The plumbing was bad. There was standing water in the tub, lots of cracks in the wall and floor tiles, some issues with wallpaper, visible hanging wires from the TV and the strip that holds the cords to the wall was dangling. the only thing good about the stay was the bed, and in her words "The bed was so damn comfortable, dear sweet baby Jesus, we slept wonderfully". September 14, 2016
Rated 4 out of 5 by Lack of responsiveness I have stayed at the Tremont many, many times and it always felt like home. However, this time, the water was turned off and I was unable to shower before check out. I called the front desk 3 times before someone answered. She did not have a solution for me but offered to transfer me to the manager. No manager answered so I left a message. No one returned my call. Before I left the hotel, I stopped at the front desk to complain and the clerk offered for me to brush my teeth at Ditkas. When I said it was unacceptable and asked to speak to a manager, she said no one was available but she said she would give me a few SPG points. I was extremely disappointed in how this situation was handled. And by the way, I was never given any points. August 10, 2016
Rated 4 out of 5 by Close to everything! Freddie was awesome! Others not so much .. we came and was greeted but weren't given any information about wifi, the city attractions, and the continental breakfast. We had to call and find otherwise the stay was fine. July 4, 2016
  • 2016-10-24 T10:19:03.590-05:00
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