Starwood Hotels & Resorts

E-mail programs can easily mistake important messages for junk mail and automatically put them in your bulk or junk folder. To ensure the e-mails you've requested are delivered to your inbox, add our e-mail address to your address book. Simply follow the instructions below for your e-mail provider.


AOL 8.0 / 9.0
  1. From your mailbox screen, click on the Mail Options drop down menu and then click on Address Book.
  2. Click the Add Contact button (the "Add +" button in AOL 9.0).
  3. Last, type or copy and paste the e-mail addresses below (or in the From Field of an email you receive) in the Screen Name field and then click the Save button. (All the other fields are optional and can be left blank.)

    gccustservice@starwoodhotels.com
    Starwoodstatements@starwood.delivery.net
    Starwood@starwood.delivery.net
    StarwoodHotelsResorts@starwood.delivery.net
    Starwood.preferred.business@starwood.delivery.net
    starwoodpreferredplanner@starwood.delivery.net
    StarwoodMeetingDestinations@starwood.delivery.net
    StarwoodSurveys@starwood.delivery.net
    starwoodpermissions@starwood.delivery.net

Yahoo
  1. Click on the Addresses drop down menu on the top navigation bar of your mailbox.
  2. Then click on the Add Contact link in the drop down list.
  3. Last, type or copy and paste the e-mail addresses below (or in the From Field of an email you receive) in the Email field provided and click Save Contact button. (All other fields are optional.)

    gccustservice@starwoodhotels.com
    Starwoodstatements@starwood.delivery.net
    Starwood@starwood.delivery.net
    StarwoodHotelsResorts@starwood.delivery.net
    Starwood.preferred.business@starwood.delivery.net
    starwoodpreferredplanner@starwood.delivery.net
    StarwoodMeetingDestinations@starwood.delivery.net
    StarwoodSurveys@starwood.delivery.net
    starwoodpermissions@starwood.delivery.net

Hotmail
  1. Select the Contacts tab on the top navigation bar of your mailbox.
  2. Then click on the Safe List link on the left navigation bar of the Contacts page.
  3. Last, type or copy and paste the e-mail addresses below (or in the From Field of an email you receive) in the Type an Address or Domain field and then click the Add button.

    gccustservice@starwoodhotels.com
    Starwoodstatements@starwood.delivery.net
    Starwood@starwood.delivery.net
    StarwoodHotelsResorts@starwood.delivery.net
    Starwood.preferred.business@starwood.delivery.net
    starwoodpreferredplanner@starwood.delivery.net
    StarwoodMeetingDestinations@starwood.delivery.net
    StarwoodSurveys@starwood.delivery.net
    starwoodpermissions@starwood.delivery.net

MSN 8 / 9
  1. Click on E-mail Settings ("E-mail | Junk e-mail" in MSN 9) on the left navigation bar of your mailbox.
  2. Click on the Junk Mail ("E-mail | Junk E-Mail Guard" in MSN 9) link on the E-mail Settings page.
  3. Now click on the Safe List link on the Junk Mail Settings page.
  4. Click on Add an item to this list link on the Use Safe List page. (MSN 9 users skip this step.)
  5. Last, type or copy and paste the e-mail addresses below(or in the From Field of an email you receive) into the Safe List field and click the Add button.

    gccustservice@starwoodhotels.com
    Starwoodstatements@starwood.delivery.net
    Starwood@starwood.delivery.net
    StarwoodHotelsResorts@starwood.delivery.net
    Starwood.preferred.business@starwood.delivery.net
    starwoodpreferredplanner@starwood.delivery.net
    StarwoodMeetingDestinations@starwood.delivery.net
    StarwoodSurveys@starwood.delivery.net
    starwoodpermissions@starwood.delivery.net

Outlook
  1. From the Inbox, select Actions, then select Junk E-mail, and click on Junk E-mail Options.
  2. Click on the Safe Senders tab on the Junk E-mail Options popup window.
  3. Type or copy and paste the e-mail addresses below (or in the From Field of an email you receive) in the Add address or domain field provided and then click the OK button. (Only Outlook's 2003 version requires you to specify Safe Senders. In other versions, you will receive our e-mails automatically.)

    gccustservice@starwoodhotels.com
    Starwoodstatements@starwood.delivery.net
    Starwood@starwood.delivery.net
    StarwoodHotelsResorts@starwood.delivery.net
    Starwood.preferred.business@starwood.delivery.net
    starwoodpreferredplanner@starwood.delivery.net
    StarwoodMeetingDestinations@starwood.delivery.net
    StarwoodSurveys@starwood.delivery.net
    starwoodpermissions@starwood.delivery.net

Earthlink
  1. Click on Address Book on the left navigation bar of your mailbox.
  2. Click on the Add button.
  3. Type or copy and paste the e-mail addresses below (or in the From Field of an email you receive) in the Email field provided and then click the Save button. (All other fields are optional.)

    gccustservice@starwoodhotels.com
    Starwoodstatements@starwood.delivery.net
    Starwood@starwood.delivery.net
    StarwoodHotelsResorts@starwood.delivery.net
    Starwood.preferred.business@starwood.delivery.net
    starwoodpreferredplanner@starwood.delivery.net
    StarwoodMeetingDestinations@starwood.delivery.net
    StarwoodSurveys@starwood.delivery.net
    starwoodpermissions@starwood.delivery.net