Guests must be 16 years or older with photo identification to reserve a room.
Family Plan Policy
Room rates include the accommodation of children (12 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Hotel does not offer a waitlist.
Alcoholic beverages are strictly prohibited for all individuals, regardless of age, per law in the Kingdom of Saudi Arabia.
Pets are not allowed.
Visa and passport information required prior to arrival.
Check Cashing Policy
Personal checks are not accepted. Travelers checks are accepted, with valid identification. There is a limit of $500 per stay. Other conditions may apply.
Credit Card Policy
Credit card holder must be present for payment transaction.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Direct billing is available to local companies that have established a direct credit agreement with the hotel.