Rated 5 out of 5 by NigelW Business trip to Bangkok
I took a business trip to Bangkok in Dec, 2013. I was booked by my employer at the Royal Meridien at the Plaza Athenee. The hotel exceeded expectations. The room was comfortable and clean, the food offered at breakfast catered to many cultural tastes and the service offered by the staff was most helpful and always friendly and polite. The concierge service was superb in providing taxi service and offering guidance. I was impressed when I was offered use of the SPG lounge while waiting for my very late flight even after I had checked out. I also appreciated the fast internet connection in my room.
24. Dezember 2013
Rated 5 out of 5 by Hoebel Excellent experience
It was a fine stop over on my way to Macau
7. Dezember 2013
Rated 5 out of 5 by Razzou Superlative Experience
Finally gave this property a go after numerous stays at other Bangkok hotels - so glad I did.
From pre check-in to post check-out, excellent. Was contacted to confirm arrival time and asked for any special requests; enjoyed the check-in chat and process; SPG elite recognition with a well-appointed suite; spacious club lounge with good F&B selection and attentive (and attractive) staff; relaxing colonial-style environment at and around the pool area, etc. Top it up with follow-up e-mail that included my bill after check-out; very helpful given the tendency to misplace it in paper-form.
Will be first on my list when in Bangkok again.
4. Dezember 2013
Rated 5 out of 5 by pguru Great SPG hotel in a city with lots of choice
The hotel is located in a very upscale area, right across from the American Ambassador residence. The staff are exemplary. Language skills are poor so you may have to explain yourself. The room service is slow. They do recognize SPG elites and upgrades are given. Great breakfast buffet. The Executive lounge is great.
1. Oktober 2013
Rated 5 out of 5 by mlok Fantastic guest experience and the very best staff service i have seen
This is the most outstanding hotel i have ever stayed in Bangkok. Every staff in the hotel will make exceptional effort to make sure you are well taken care off. I am so impress that they even take a photo when i check in at the club lounge when i stay for a week, they wanted to make sure all their staff would recognized and greet us by our names.
27. August 2013
Rated 5 out of 5 by Hogis Great stay
I stayd at Plaza Athénée for my first time, four nights at the Club-leavel. From the moment I arrive to check out time, I was very well treated. ALL the staff (a special thanks to them in the Club-lounge) was very nice and polite and made my stay to a very pleasant one. Whole the facility has a great class. One of the best hotels I´v ever stayd at.
I have allready made a new reservation for the next time I visit Bangkok. Looking forward to come back!
23. August 2013
Rated 5 out of 5 by Steveamcb Treated Like Family
Despite frequent trips to BKK, I had not stayed here for more than a decade; my loss! My family and I stayed here in July for 3 weeks awaiting our shipment, and I must say that it not only felt like home, but the staff and management treated us like their own family. We have had several major issues at SPG properties in recent years but not even a glimmer of a problem here at the Plaza Athenee Hotel Bangkok; this is all credit to the attitude of those that work here. Too many people deserve credit to mention by name, and I fear omitting someone, hence I'll just say a collective thanks to everyone, particularly those that treated my daughter so kindly. Sad to leave, but we are neighbours and will be back frequently to dine in the various great restaurants. Once again, our sincere thanks.
2. August 2013
Rated 5 out of 5 by AZjohn Treat customers like a real guest
Plaza Athenee is becoming my home away from home. It appears that several others have written their reviews the same as I am. From the moment you are greeted at the doors, at check in, and the numerous restaurants, all the staff treat me with sincere kindness and appreciation (which I truly appreciate in return). The facility itself has a class of elegance with the special Thai flare. The pool area is my personal oasis where I escape coming back from work. The breakfast is wonderful with the largest and diverse options I have ever seen. And numerous times, the management team has gone out of their way to introduce themselves and ask if everything is good with my stay. The entire team at Plaza Athenee has set a standard that no hotel for my business stay has come close to achieving, which makes me very thankful I found this hotel. Will be seeing everyone there again next Monday!
26. Juli 2013
Rated 5 out of 5 by Flyingtailor Back Home
Just had to come back stayed here for 9 nights feels like my second home. The moment I walk in my lungs fill with that awe. Always have been lucky and been upgraded to club floor and they never forget my amenity gift one of the only hotels that never overlook that.
I dont know where to start from the guys at the front door and the front desk always great service. The lounge service is also quite spectacular with one of the best lounges anywhere. The rooms are large and have very nice bathrooms and always clean clean clean.
24. Juli 2013
Rated 5 out of 5 Magnificent Hotel
My recent stay was nothing but perfect. As a Platinum SPG member I travel extensively across the world and the Plaza Athenee is a standout for comfort, facilities, service and peace and quiet. The Club lounge was outstanding as was the suite. Customer service outstanding.
Congratulations to the whole team, you exceeded our expectations.
8. Juli 2013
Rated 5 out of 5 by Chez9 Staff make the hotel what it is
I cannot commend the staff at Plaza Athenee highly enough, they were patient; flexible; accommodating to our constant requests; friendly & professional
1. Juli 2013
Rated 5 out of 5 by Django10 This hotel really understands it's business
On average I stay 320 nights per year with my wife in hotels and so to that end look at hotels as our second home. So to that end we look towards the staff to provide that homely atmosphere. Your hotel although the first for us in Bangkok provided that atmosphere and made us feel welcome from day 1. My wife loved every minute of the attention she got from every single staff member. A credit to all of you. In my book you guys are second to none.
1. Juli 2013
Rated 5 out of 5 by MarkE very nice
a great hotel, will stay here again, great food
28. Juni 2013
Rated 5 out of 5 by Ricco64 Nice stay
I was in business trip and found the Hotel perfect for location, features and staff kindness
26. Juni 2013
Rated 5 out of 5 by Ghostie This hotel has great STAFF....
The staff at this hotel is amazing. They have made us feel welcome, at home and very special, and that is everyone that we have come across, from Bellboys, reception, breakfast staff, chefs, gym, pool...
We love the pool area, however, it does need a slight upgrade right now with timber work and edging of the pool, which is deteriorating. We feel this could also be an ever bigger highlight of your lovely hotel than it already is.
24. Juni 2013
Rated 5 out of 5 by Asteroid Walking distance
The hotel is walking distance to shopping malls, nightlife & restaurants in Bangkok.
24. Juni 2013
Rated 5 out of 5 by Cassie13 Outstanding in every aspect
There are not enough superlatives to describe accurately this amazing Hotel. In every way it exceeds my expectations. I have stayed here on at least 6 occasions and it seems to continually excell in all areas. A particular mention of the Club Lounge (the best I have experienced by a very large margin), again I must congratulate PUN and the entire team who work so tirelessly and efficiently always gracious and smiling, attending to often, very large volumes of guests.
16. Juni 2013
Rated 5 out of 5 by tokiogaijin Amazing staff - in all departments
now reviewing as a platinum guest -
it was actually because of my stay at this hotel a few years back that i decided to become a loyal spg member and am now platinum.
i get out of my taxi and the bell boy recognizes me and welcomes me back. as well i am given a warm welcome back by the front desk and the concierge. the fitness center is great - 3 great fitness guys are very friendly and always remember my name.
as a platinum member i can enjoy cocktail hour in the exec lounge (amazing service - never an empty glass, and amazing food prepared by a different restaurant each night) or the bar on the first floor. the f&b director often walks around greeting the guests and making sure everything is OK. he would greet me at breakfast by name and then again in the evening during cocktail hour. the bar has such a great waitress who offers amazing service and is very friendly. the exec lounge offers a very impressive mid day snack and tea service as well. and for breakfast you can choose a nice quiet limited breakfast in the exec club (sometimes having the whole place to yourself) or you can choose a huge buffet on the first floor.
overall the hotel strives to be perfect. the staff are always going out of their way to make the guest's stay amazing. if i have a little issue the exec lounge will take care of it immediately.
my only complaint is that everything is truly perfect that i do not leave the hotel and experience the sights of bangkok!!
9. Juni 2013
Rated 5 out of 5 by Achim007 This hotel has great features
Good location for business people, excellent service, very good food, friendly and helpfull
4. Juni 2013
Rated 5 out of 5 by bataa Thank you for great service
The service was excellent, employyes were professional. Location was good.
2. Juni 2013
Rated 5 out of 5 by Julia30 Nice hotel
Nice hotel.breakfast is great,u can spend hours in there. You can find pretty girl who support u with Chinese.
31. Mai 2013
Rated 5 out of 5 by Sasanong The most privileges.
We 've been treated wonderfully and respecfully since registration, turn down service, information assistance until check out.
21. Mai 2013
Rated 5 out of 5 by Fred Great Service
Great service and hospitality. Staff was very accommodating and professional.
18. Mai 2013
Rated 5 out of 5 by RufusInHI Pure Royal ELEGANCE!
A FIVE+ Star Property. The Plaza Athénée Bangkok is a Stellar bright star amongst stars when it comes to service and class. The Front Desk and Club Floor staff provided excellent service recognizing your SPG status. The Breakfast buffet was out of this world. Kudos to the Hotel staff and Management; you all and the hotel are pure CLASS!
16. Mai 2013
Rated 5 out of 5 Excellent Hotel Definitely a 5 star hotel with a 5 star service!!
I had the opportunity to visit Bangkok with my family.This was our first visit to the country. Your hotel has made us most welcomed. The service and courtesy shown by the staffs was beyond our expectation. This is what a 5 stars hotel should be.
I would especially like to thank the assistance manager for his assistance in sorting up a issue with a taxi driver. His action has greatly contributed our pleasant stay and has made our trip so wonderful.
Again, thank you very to all your staffs at Plaza Athenee Le Meridian Bangkok. We look forward to coming back to your hotel.
15. Mai 2013
Rated 5 out of 5 by 2013 We always have a good experience here
We often stay at the Athenee, and we continued to have excellent service and a great experience during our last trip. The service particularly in the Executive Floor is top notch. Our only complaints are that there should be a second chair or sofa in the room -- there is plenty of space; and there is often a pretty long wait to get a taxi. The breakfast as always is great. The pool is quite nice and the exercise room and sauna are excellent.
9. Mai 2013
Rated 5 out of 5 by ZiggyP Luxurious!
Plaza Athenee was amazing! The hotel met all my needs, the facilities were outstanding and the staff was so helpful. They took care of everything! The hotel is in a great location, close to parks and shopping and businesses. I would stay here again absolutely!
6. Mai 2013
Rated 5 out of 5 by johnmal First Time
This was the first time I stayed at this hotel and it was very impressive.
1. Mai 2013
Rated 5 out of 5 by AD2803 Luxurious Hotel, Average Location
Service Excellent. Club Lounge very stylish, but saw better offerings for the cocktail hour in other Hotels. (very limited food choice, no French Champagne, only the cheapest Spirit/ Liqour Brands free, otherwise you have to pay).
21. April 2013
Rated 5 out of 5 by MasaTokyo Comfortable and relaxing
The hotel is conveniently located in the heart of Bangkok and yet once you are inside you don't feel any hectec feeling. The atomosphere is very quiet and peaceful. The staff are very caring and supportive always with gentle smile. The room I stayed is spacious, clean and in order. EverydayI was provided with proper housekeeping with necessary supply of bottled water, newspaper, and so on. Breakfast is excellent with many well balanced items. These are crucial fundamentals to assure you comfortableness while you are away from your home, whether on vacation or buisness. The hotel is more than the price you pay.
17. April 2013