Rated 1 out of 5 by Dubai987 Unhelpful Staff
A guest of ours had issues checking into the hotel owing to miscomunication and lack of information by reservation agent at the time of booking. The staff were extremely unhelpful and boderline rude, especially the night manager and reservation agent. Would not book again here.
February 4, 2013
Rated 5 out of 5 by OnTour26 Perfection
We could not fault our short break here. Staying in the tower was excellent. Afternoon tea - pre-dinner drinks and snacks were just amazing. All staff were so attentive and made sure you wanted for nothing. Look forward to our next visit.
November 26, 2013
Rated 5 out of 5 by Carole123 A fantastic relaxing holiday
We have just returned after spending a fantastic 6 days with you, our 7th visit. Service was impeccable as ever, nothing is ever too much. So much so my daughter on a visit in 2012 had a delicious duck confit burger at Rhodes 2010. To her disappointment it was not on the menu this year, I mentioned it on the end of meal review and upon our second visit to the restaurant the chef had specially prepared her the burger. What service! Can't wait for our next visit keep up the high standard.. Out of this world.
June 1, 2014
Rated 5 out of 5 by Ricardo All round excellence
Although this hotel has the best facilities,best grounds & in our opinion,in the best position of any other. What really made it for us was the very hospitable,helpful & efficient staff, who did their jobs with a smile.
We are hoping to return very soon.
January 25, 2013
Rated 5 out of 5 by Trendy69 Fantastic Hotel
We have stayed at this hotel continually over an eleven year period. The staff are absolutely brilliant. They are so friendly, courteous and efficient and are always eager to please to make your stay more memorable. The hotel is most elegant and luxurious and when first entering the lobby you can immediately see why it has 5 stars. The gardens are beautiful and very well maintained as are the swimming pools. The hotel certainly lives up to it's name as from the moment you arrive until the moment you depart you are given the "royal treatment".
May 26, 2014
Rated 5 out of 5 by Coby Excellent hotel
We had a wonderfull time in your hotel, very friendly and helpfull staff.
We enjoyed the food in the different restaurants of the hotel. .
The locoation is very nice with the gardens and the beach.
The beds at the beach are very good.
March 20, 2013
Rated 5 out of 5 by Bruder Excellent service, good foot
In our package was included 5 o`clock tea, pre dinner coctails and half board. Everything was excellent both foot, drinks and Service.
January 23, 2014
Rated 4 out of 5 by Goldie2009 Good position to beach
Arrived late at night . Had 2 nights don't think we got an upgrade as we had all the features that we booked. Would have liked another day to use facilities.
June 15, 2014
Rated 5 out of 5 by JayUK Fantastic Stay
Yet again, another wonderful stay at LMBRS. Stayed in the Executive Rooms which are worth the additional cost.
Bathrooms are looking a little outdated now but honestly, the staff and service make up for it all.
September 10, 2012
Rated 5 out of 5 by darch1 Much better than I expected
I spend 3 nights at Le Royal Meridien with my wife as part of a discovery trip of Dubai. I booked a deluxe sea view room. Upon check-in, as a SPG platinum member, I was upgraded to a sea view suite with balcony and club lounge access! The whole staff was exceptionnally kind and responsive. The suite was huge as well as the club lounge. I've never seen such a variety of food offerings for breakfast and evening hors-d'oevres. I was amazed that they offered complimentary wine and the Australian Chardonnay was just great. The whole property is very large and well maintained, with 3 pools and a private beach. Although it was hot last week, we received 6 (!) half litres of water each day in the room! It was a memorable stay...
May 19, 2014
Rated 3 out of 5 by Banjara Main Block
The rooms in the main block which I believe was built around 1994 are not 5 star. More like 2 star. The rooms are small, dirty including the bathroom. I wouldn't let my dog sleep in them.
March 15, 2013
Rated 5 out of 5 by Soheil I paid all accommodation amount at check in!
At check in they asked for all accommodation amount n advance!and and they got it!
I am a Moderate traveler and never saw such this insulting behavior before anywhere else!
December 25, 2012
Rated 5 out of 5 by Steve22C Wedding Anniversary 35th
Great hotel staff were perfect. Looked after us very well and a big thank you for our bottle of champagne and roses. Made our day..
December 6, 2013
Rated 5 out of 5 by Suzyque This hotel has everything you could possibly want
This hotel surpasses your expectations every time you go. The service, cleanliness, food, facilities and the staff are exceptional.
March 29, 2013
Rated 5 out of 5 by DaiR13 My 4th Stay
This was the 4th time my family has stayed and again what a wondereful time we spent at the hotel, fantastic!
September 9, 2012
Rated 5 out of 5 by Ann05 Holiday of a life time
Le Royal Meridien hotel is the best hotel we have stayed in Dubia .Due to the staff , who are excellent .Nothing was a bother to them to make sure our stay was so enjoyment .We had a wonderful stay at the Meridien
June 12, 2014
Rated 5 out of 5 by Lee61 The hotel had real feel good factor
Took my wife for our wedding anniversary & we both had a wonderful time
October 24, 2012
Rated 5 out of 5 by suncisco Wonderful stay
I had an excellent 5 night stay here in Feb/March 2014. The facilities and staff attention, including outstanding meals, room cleanliness and overall attractiveness of the resort, were outstanding.
In particular, when I was unlucky to become unwell during my stay and had to access the hotel clinic, the service was amazing - I was quickly seen, and then an appointment for me to see a doctor on-site the same morning was made, and then I had nothing but outstanding service from a lady called Song at the front desk of my section of the resort who did everything she could to assist.
Thank you so much. I will definitely be recommending your resort to others.
March 4, 2014
Rated 5 out of 5 by Doug58 One of the best hotels I have staid in.
Excelled in all apspects.
No more needed to add.
February 18, 2013
Rated 1 out of 5 by Motah hospitality
low level, not at the my level of expectation.
February 23, 2013
Rated 5 out of 5 by advlive advlive
Best Spa, Best beach, Super outdoor
February 15, 2013
Rated 5 out of 5 by Grabaneck Outstanding Service
From the moment we had experienced a super fast check in everything was outstanding.
The suite we had was spacious and clean,fresh fruit and as much water as we wanted delivered daily. The service around the pool was the same cold towels, water sprays and slush iced drinks handed out throughout the day always with a smile in the 100 degree heat. Staff always on hand to help move sun beds and umbrellas . The children used the Penquin club and had great fun creating arts and craft. We ate in the Brasserie as the children are quite young the choices were excellant, two of them have serious food allergies and each day food was cooked for them. The staff went out of there way to ensure that the children ate well. Brandon, Paul and John went over and above duty to keep the children happy. We had need to use the hotels medical team within an hour we had seen a doctor and the prescription delivered to us this was exceptional and the team checked up daily to see how the patient was. The Duty Manager on duty assisted me with a request i had and he worked so hard to make sure my needs were met (Thank you Eddy). The grounds of the hotel are a pleasure to walk around i am sure no other hotel in theUAE have gardens to compare to these. A perfect holiday, Thank you All
June 13, 2014
Rated 5 out of 5 by MissM19 Amazing hotel
Booked for a relaxing few days after a stressful time in my life, it was wonderful, everyone is so polite, courteous, the room in the club tower was amazing, so comfortable.
The grounds and swimming pool areas are vast and there are so many sunbeds to choose from, the beach area was my favourite, peaceful and relaxing in the warm sunshine.
The spa facilities are great, with a good variety of treatments to choose all carried out in lovely relaxing surroundings.
Would always recommend this hotel, I've been a few times now and it has retained it's high standards of excellence and care.
Many thanks, I look forward to my next visit..
February 11, 2014
Rated 5 out of 5 by Foxxx Great Beach Resort in Dubai near the city
This 5 star hotel with really 5 star service has one major big plus and that is the great garden and beach front location. There are 3 big pools, more than enough sunbeds (with thick matrasses) and the beach is great. Their are 4 pool/beachbars with excellent service. Great staff, I've been to all 5* beach resorts in Mauritius, Ibiza, Maldives, Asia, USA, but these people know what service is.
We stayed in the brand new Superior rooms (right tower), they are great.
Complimentary airport pick up with BMW limousine was also very nice.
Free shuttles with the Grosvenor house where you find restaurants / clubs like Buddha, Torotoro, Sighartha, Embassy. very nice.
February 17, 2014
Rated 5 out of 5 by Johngo Smiling all the time
Sonia and her guest relations team do a fantastic job of being the icing on the cake of what is an outstanding property. I love GH and I love LRM. This is an amazing property and is a great experience. Stay here soon!
June 8, 2014
Rated 5 out of 5 by Grumpy74 Return visits
We have stayed at this hotel many times and it always reaches our expectations. All the staff are friendly and cannot do enough for you. The hotel has a wonderful selection of restaurants and has a great location on the beach
June 8, 2014
Rated 4 out of 5 by Razzou Great Beach, Good Outlets ... Just Improve SPG Recognition
Got a tower sea-view room for my Platinum status; nice balcony and furnishing. The club lounge is spacious but with less premium drinks on offer vs other SPG properties in Dubai. One of the best beach areas I've seen, with a pool-bar serving you whilst in-water. Room service and F&B outlets leave little to be desired.
Wished they upgraded me to one of the available suites as I extended my stay another 4 days. And wish I got the double-points per the SPG promotion (it turns out this hotel did not participate). Had to also sort out the less-than-actual room nights they recorded towards my SPG membership.
Still, one of the better beach properties in Dubai.
August 19, 2013
Rated 4 out of 5 by Freebs Fabulous week
What a great hotel. Lovely room 210 great view nice balcony the only drawback with the room is there is no separate shower and its quite a step to get in and out of the bath.
Fabulous grounds with great pools and a nice beach.
The restaurants we went to in the hotel were all nice.
The staff at the hotel are all very helpful and polite and help make our stay.
The only down side to our week here was the check in we had to wait almost 3 hours to get to our room.We did receive a written apology and a personal visit from the guest service manager,which was a nice touch but I feel could have been dealt with better.
Overall a great stay with a 41/2 star from us.
March 16, 2013
Rated 5 out of 5 by Tim1949 World's Best Practice Hotel
From the moment of checking in to the moment of checking out, this hotel is faultless.The first class facilities are only matched by the warmth and efficiency of all the staff. From the houskeepers to the waiters/waitresses, bar tenders, concierges to management lower middle and upper, attention to detail and execution of service is an exemplar to any other hotel.
Assistant Manager Guest Services Eddy was particularly noteworthy, nothing was too much trouble in arranging our many outings dinner bookings etc.
The hotel's manager should be proud of his team and the way he has trained his staff.
I will certainly be returning. This hotel has exceeded all my expectations
February 19, 2014
Rated 5 out of 5 by Bertieamanda Staff are exceptional
This hotel is one of the best if not the best I have stayed in. The facilities cater for all ages, my wife loved the spa, my daughter the kids club, myself the pool areas. Room with sea view was excellent, had easy access to private beach which was amazing. The little extras llike free bottled water, cold towels, and sprays at pool are an excellent touch.What makes the Royal Meridien stand out are the staff, they are an absolute credit. The housekeeping staff must have tidied our room every time we left it! Even for an hour! Nothing was to much trouble, we were treated like royalty from the minute we got there to minute we left. I would never stay anywhere else!
August 21, 2013