Rated 4 out of 5 by LarryBB Great location, good rooms and helpful staff
The hotel was exactly what we wanted for our stay in Paris. The staff were very helpful and the rooms were what we had requested. The duty manager greeted us as we checked in and made herself available for any problems. The rooms were tidy, clean and quiet.
July 7, 2014
Rated 3 out of 5 by ned25 Average hotel
Good lobby. Air conditioning horrible, in the rooms. Rooms were small. Only one very good conceriage the rest were average and one did't care Horrible location for 1st timers to Paris.
July 20, 2014
Rated 5 out of 5 by Longislandny Enjoyed our stay!
Excellent location near Arc de Triumph. Convention center and shopping mall across street. I was upgraded as a Starwood member. Room is small, but recently renovated and modern. Staff is very friendly and excellent. Concierges are excellent. Accurate and useful info provided. Your breakfast room staff are equally outstanding. Very fast and efficient service. Housekeeping is also very good.
November 13, 2012
Rated 4 out of 5 by Koji A bit disappointing
The stay turned out to be a bit disappointing. For example, the cable for hair dryer was too short and it was not comfortable to use. Design of the bath is poor (position of water outlet was not good, glass shield for shower is too short etc.).
On the other hand, all of the staffs (check in, check out, room service etc.) were very kind and pleasant. They were professional and well trained.
March 7, 2013
Rated 4 out of 5 by Dwiti perfect hotel for business travellers
I always cherish my stay in this beautiful hotel. Staffs at the reception are warm and cordial. As a platinum member they always upgrade me. I appreciated the service extended to me by Ms.Carolina
July 18, 2014
Rated 5 out of 5 by beckyhead Wonderful trip
The Good: We went to the Meridien to celebrate our 20th wedding anniversary for an overnight stay. We had a terrific time and the customer service was above and beyond. They really made an effort to make our night very special. They also gave me the best restaurant tip for a place just around the corner from the hotel, Le Relais de Venise...and you will have some the best steak and fries anywhere! I look forward to staying there again, someday. In addition, the bed was very comfortable and clean.
The Not So Good:The view wasn't the best, though! The TV was a little odd, as I cold not attach my iPhone and watch my videos. The TV had HDMI capability, but you could not switch the AV mode on the television. The bathroom door was a sliding door that did not close all the way.
In conclusion, the top-notch customer service and generosity made up for the deficiencies. I look forward to stay their again!
November 25, 2013
Rated 5 out of 5 by 1djm Service without equal !
I stay with many hotel chains and many spg properties but this property may have had the consistently best service I have ever experienced with spg. The front desk staff, concierge desk, and many others absolutely spoiled us. Every need and request met.
Liked being a short metro ride from all of the noise and action of the faster paced neighborhoods. Plenty of services around the area.
July 16, 2012
Rated 5 out of 5 by RoxyBDA Great hotel and service!
Upon my arrival, Solene greeted me and checked me in with smiles and enthusiam. She kindly assisted me with a room change as the room that I had was very smoke filled from the guest next door to me.
Jean-Charles was very helpful and prompt with replies when I had sent emails to the Concierge.
I really enjoyed my visit and hope to come back very soon.
Thanks to your wonderful staff.
April 10, 2012
Rated 5 out of 5 by C222 Great hotel, great location
The staff and location of this hotel are both fantastic. You can get anywhere rather quickly with the metro. There is a wonderful shopping center across the street complete with movies and a bakery for breakfast. The room was small but very clean and beds were fantastic. The air conditioning was a blessing because of a recent heatwave in Paris. I would stay there again in a heartbeat.
August 27, 2012
Rated 5 out of 5 by Oscar111 Fantastic location and comfort
Love this hotel. It is great for business ( expo is across the street) close to Champ Elise, airport shuttle stops right there etc. it is a modern, super clean hotel and the staff is FANTASTIC! At the reception the lady from Tunesia, and the others really make sure you have everything and beyond.
June 22, 2014
Rated 4 out of 5 by nicolenicolenicole perfect for sleep
The hotel was quiet at night, close to the metro line, and a comfortable stay particularly if you are using SPG points like I did, so I can't complain. My only minor suggestion is not to trust the concierge for restaurant recommendations. The referral to as a "lovely place to eat" in Montmarte was highly touristy and very subpar. Any other dining establishment would have been better.
July 16, 2012
Rated 4 out of 5 by nuke26 Thanks to Receptionist
I'm happy to share that I had a good experience in Le Meridien Etoile, especially during our Check out process, the receptionist, I forgot the name (maybe Benja ), he's still training, but He gave an excellent service during the CO process, He gave 2 Teddy Bears to our kids and Kids very happy. I will be more than happy to share this with my property, Sheraton Surabaya - Indonesia.
January 6, 2014
Rated 3 out of 5 by miami425 Good location on metro line 1
Ideal for getting around Paris as the location is 1 minute walk from Line one station.
However, was disappointed that wifi was not free (some rooms have 1 hour per day free but you could get that by just sitting in the lobby and signing in as a guest).
Drinks in the bar were much more expensive than local bistros - a pot of tea was 8 euro! No discernable bonus being SPG
April 7, 2014
Rated 5 out of 5 by SJA54 Exceptional service
I have stayed at this hotel several times over many, many years. It is a great property in a very nice location. The metro and the Air France airport bus are both at your front door.
The one thing that sets this apart though is the level of service. My latest visit here was an award stay with my wife and everyone at the hotel was wonderful to us and made us feel extremely welcome.
March 23, 2012
Rated 4 out of 5 by Joko Room Too Far from entrance/elevator
I enjoyed my stay at the Meridien. The staff was very helpful when I asked directions. I especially want to thank them for taking care of me go to the Eurostar Gare du Nord. The day before I injured my leg at the train platform. I was wheeled chair onto a taxi & at Eurostar I was also wheelchaired. This put a damper on my trip but I was able to enjoy my stay with you. J. Koseki
February 20, 2013
Rated 3 out of 5 by Aiai Chambermaid needs to improve
I have to say that chambermaids need improvement, I was a payee costumer but felt that the room was not looked after properly and had to go to get the coffee voucher everyday in the reception. 1 of ur concierge said oh it's u again! As if I am only allowed to go and ask for things only once. Overall though the hotel is good apart from those things. Thank you
April 17, 2014
Rated 4 out of 5 by NJGuy Great Location
The Le Meridien Etoile was conveniently located near the Arch D'Triumph and mass transportation. There were also many restaurants to choose from very close to the hotel. The rooms were modern and comfortable. A nice stay in the heart of Paris.
July 4, 2014
Rated 5 out of 5 by Doctor33 Great business hotel
Well situated next to Palais des congrès and just 1' from the Metro station. Spacious with all modern tech facilities (WiFi, printers, sockets, chargers) available on the spot. Nice breakfast area overlooking the patio for starting positively the day and a great Café that turns into a worth going jazz club for ending it.
Rooms overlooking the main street are a bit noisy.
February 4, 2014
Rated 4 out of 5 by Wintersson Paris weekend
While the hotel is nothing to look at from the outside, for Paris it was good. Upgraded to an e4xecutive (urban?) room and it was fine if not still on the small side. One draw back are the expensive drinks and food both in the bar fridge and downstairs. Get's bit crowded when tours arrive. All in all pretty good.
June 5, 2014
Rated 4 out of 5 by JGomez Mr J Gomez
My stay at this hotel was excellent. The upgraded room exceeded my expectation for confort and room. I was expectiong a very small room instead a got a great room with two bathrooms and decent view. The staff was friendly hand helpful specially Amendine. Room service was timely despite the late hour and you can be the fact that is less than a 5 minute walk to the metro.
September 3, 2012
Rated 3 out of 5 by DaveA No Club Lounge
This was the second time I stayed at the SPG location through my company. When I checked in, two of my co-workers rooms were not in the system after I confirmed our rooms the day before. This took serveral minute to get straightened out. I was also very surprised to find out that there is NO club Lounge provided for Platinum members. And NO coffee provided in the rooms.
October 22, 2012
Rated 5 out of 5 by FamilyTraveler123 Exceeded my expectations
The hotel was very modern and my room was excellent. Everything was new and the bed was very comfortable. I was there with my wife and two kids and they connected two rooms to make a suite. Everything exceeded my expectations. While the hotel is not in the center of Paris, it is right on a key metro line so it ended up being convenience. Yes, I would stay there again.
July 10, 2012
Rated 2 out of 5 by larec61 The initial room was totally inacceptable
We were given room 1064 for a 4 night stay. This room is not renovated, it smells and has no possibility to open a window. Also the room is right above a meeting room that is also used for concerts, a thing we learned to our surprise in the evening.
Only after heavy complaints at the reception desk we obtained a btter room 3074 (renovated, with opening windows...).
January 31, 2014
Rated 4 out of 5 by ATLien Nice Hotel conveniently located in Etoile
The hotel has modern amenities. The rooms are not too big, but nicely designed. Staff was friendly even though once I had to call the reception in the evening because the maid must have forgotten to make up our room this day.
The location is good right next to a metro station and a couple of restaurants. The Air France airport shuttle stops right next to the hotel.
February 12, 2012
Rated 5 out of 5 by lennie12 HR Manager
I always have been treated as a very valuable guest
July 26, 2014
Rated 4 out of 5 by chezzie April 2014
Fantastic quality of food and wine with excellent healthy options, variety of salads and loads of fish !!! Conference facilities were spot on. Great location. Some queues at check-in and out but very helpful staff. Coffee making facilites in the room would be great and price of water in mini-bar seemed a little overly expensive even for central Paris.
April 9, 2014
Rated 4 out of 5 by EddieB203 Tired
Love the location
Front Check-in People are great.
Then you get to the hallways to your room - banged up and tired looking
Then you get to your small room and say "for that much money I get this?" Add the 29Euro breakfast and you really feel like you are taken advantage of. Ad the small sized glass of wine with the big price and you KNOW you are taken advantage of.
September 12, 2013
Rated 4 out of 5 by Noshco Great location & facility but rooms are small & Internet is spotty
I stay at this hotel frequently while in Paris. Location is fantastic - just a stone's throw from the Arc De Triomphe/Champs Elysees and the Eiffel Tower. Food and atmosphere are both great, particularly the jazz themed aesthetics. The rooms are somewhat compact and the Internet service is very inconsistent. They recently upgraded the gym with the latest equipment.
September 8, 2013
Rated 4 out of 5 by Sarah84 Modern and comfortable with a good location
This hotel has a great location with excellent facilities. It is modern, comfortable and friendly. My only negative point is the queues for checking in and out. The hotel is very big, so queues can be expected and they have an express check out system that works very well. Despite the queue, staff were very friendly and helpful. Overall, I had an enjoyable stay.
September 26, 2012
Rated 4 out of 5 by wetravel One of many options to stay in Paris
We had two connecting rooms. It took us about 30 min to walk to Eiffel tower from Hotel. I can not remember the food but we did like our stay in general. Concierge was knowledgeable. There are some bakeries near by. We left a piece of clothing in room and duty manager send to us after our stay.
June 8, 2014