Rated 5 out of 5 by Horatio Cambodia in Splendor
The pool at the hotel looks just like the picture shown. It is relaxing. THe high ceilings n the main area create a feeling of comfort, an oasis in the Cambodian heat. The hotel staff are friendly and met our needs. A gal in the lounge area had difficulty understanding my order and brought the wrong item but this was a minor blemish. This is a reasonably priced excellent choice for visiting Angor Wat. Siem Reap's version of the Killing Fields is right behind the hotel. A grim reminder of the tragedy occurring when a despot gains control.
February 25, 2013
Rated 5 out of 5 by Knight Good Quality Hotel
Have Stayed twice at this hotel ...
Perfect location - approx. 15 mins to the airport with car, approx.
10 mins to the Old Market & Pub Street with tuk tuk,
approx. 10-15mins to Angkor Wat and the temples area.
Check-in was fast and easy and the staff were great.
The hotel room is spacious and comfortable with the unique Pool & garden view
All staff I encountered spoke very good English and were all very enthusiastic
The hotel was excellent and the service exemplary.
Only problem I had was check out with extra chargers on my account I ask for
Them to be removed with no success until I asked to see the duty manager he did
Arrive after asking again to speak with him and he had no answers why the chargers
Were on my account and he removed them it was the longest check
Out I have ever experienced at a Starwood property
September 25, 2013
Rated 4 out of 5 by CanuckTraveler Perfect place to start your Angkor adventure
This property is perfectly located right between downtown Siem Reap and Angkor Wat. Breakfast was delicious and for Platinum members they have evening snacks and drinks. The staff is friendly and very helpful.
October 29, 2013
Rated 5 out of 5 by RobertB Comfortable hotel, beautiful grounds
We arranged an airport pickup with the hotel and everything went very smoothly right through check-in and getting our room. Platinum recognition was average and we were given a superior room which was nice and comfortable and very clean. We received treats every day in our room; fruit, macaroons, etc. There is no lounge at this hotel so no happy hour. breakfast is in the main restaurant and was of excellent quality and variety with many made to order items available. We also hired a hotel car and guide. The less expensive Ford Explorer was very nice, clean and comfortable. Our driver was a star. Cold towels and ice cold bottled water were abundant and we needed them; it was 37ºC and 80% humidity. I highly recommend this hotel and all of the services they provide. The staff were absolutely fantastic.
January 1, 2013
Rated 5 out of 5 by jenjen123 Gorgeous pool and genuine/attentive service!
Service: The hotel staff went out of their way to make our stay as comfortable as possible. We were just so impressed with the Cambodian people in general. Everyone we met was friendly and genuine to us. The hotel staff especially...
Pool: The Khmer style pool is so unique and beautiful. I wished we stayed longer in Angkor so we could enjoy the pool. I usually hate wasting my day away lounging at the pool but the architecture and layout of the pool is so pretty that I wouldn't mind lounging there all day.
Spa: I still cannot believe how cheap everything is in Cambodia, even at the hotel! I took advantage of the spa deals given by the hotel. Got a 90 minute massage for $45 dollars one day and a head/foot/hand massage for $25. Awesome deals!
Location: The hotel is closer to the airport and Angkor Wat, and is situated away from Siem Reap town center. Therefore, in order to get into the town for shopping and eating, we had to take a tuk tuk (only cost $3/one way) so not a big deal. Besides, the hotel restaurant food was wonderful so we stayed in the hotel for dinner for a couple of nights.
Overall Condition of the Property: This Le Meridien is definitely on the older side. The lobby is beautiful but our room was not as modern/luxurious as other Le Meridiens I have stayed at (e.g., Le Meridien Bangkok). For example, the couch is a wicker style couch and the TV is not flat panel. I would say the rooms are definitely due for a renovation. However, everything is clean so there are no complaints.
SPG Recognition: Got upgraded to a suite using my Suite Award Nights. As a Platinum Member, I got free non-alcoholic drinks throughout the day in the main lobby bar. Also, we got free appetizers and drinks at happy hour. Free breakfast buffet was decent. There were more perks for Platinum Members at this hotel compared to the other SPG properties we stayed at during the rest of the honeymoon.
August 21, 2013
Rated 5 out of 5 by Zcip Underrated Gem
This hotel deserves to be higher than a category 2 hotel. The staff is exceptionally friendly and helpful. The food is yummy, the rooms are spacious and relaxing.
If you are planning a visit to cambodia, I highly recommend this hotel. Its a few minutes away from one of the most amazing places in the world, angkor wat.
Likewise its a few minutes from the airport, and the main part of town.
You will not be disappointed with your stay in this magical part of the world.
February 16, 2013
Rated 4 out of 5 by Srikanth This Hotel has great features
I would recommend this hotel. This has good features. Room has good facilities, good ambience and well organized. Only glitch I faced is the room to room telephone. I tried several times to reach a friend who stayed in the same hotel in a different room, but could not connect. I tried from the front reception desk as well, but there were some serious problems. Staff are well mannered and very helpful. Overall a good experience.
April 28, 2012
Rated 5 out of 5 by Cheapspeed Great Property Worthy of the Starwood Brand
This is by far the best hotel I've stayed in for a long time - sit-down check in process, very professional service from front-desk and concierge staff. Rooms are well-maintained. I was initially a little disappointed at not being upgraded to the suite which I was told is beautiful; however, my room was spacious and more than adequate for 2 persons. Top-notch service, would definitely hope to return some day!
July 31, 2012
Rated 5 out of 5 by Shoppaholic Best surprise!
This hotel was amazing! After a long flight the comfort the hotel offered was much appreciated. Close to the temple and market, I could find no faults with any part of my stay.
June 26, 2013
Rated 5 out of 5 by fredis What a great hotel
This is the hotel to visit Angkor. Everything worked so well. The hotel staff are so friedly. The food from breakfast to lunch and dinner was very, very good. The mango in season are so good. MMMhhh.
April 5, 2013
Rated 5 out of 5 by mrperson Great Experience
This hotel sets the stage for the most wonderful trip of your life. I think this hotel was relaxing, quiet and had excellent service.
December 28, 2011
Rated 5 out of 5 by OliverS The hotel is Khmer modern style with slick interiors
Above my expectations. Would definitely return.
June 26, 2012
Rated 5 out of 5 by ConditionOne Great SPG property in Siem Reap!
Just finished a 3 day stay at this property. I booked a C&P rate, and it’s an incredible value! My booking rate included a one-way complimentary airport transfer (not sure if it’s free for all guests now), which was a very nice touch. My return transfer cost $7. A few days prior to arrival, I called the hotel with my flight information, and was subsequently sent a confirmation email. Upon exiting the airport, a driver was waiting for me. It was about a 15 minute drive to the hotel, which seemed to be the closest hotel to Angkor Wat, but a 7 minute ($2) tuk-tuk ride to the city center.
I was upgraded to a corner suite about 3 days prior to arrival, so I knew what I was getting. The room is very spacious, with sliding doors between the living and bedroom. There was a toilet near the entrance, and the main bathroom was a bit smaller than I was expecting, but fine for one person. Water temperature varied a little but it was of no major concern. Shower pressure was very high. Water smelled of iron/rust for the first few minutes so I just let it run awhile before I got in the shower. Toilet water was always yellow.
4 bottles of water are provided per day. No major deal, but there were maybe 2 power outages a day that I was aware of, each lasting 1-3 seconds. Upon check-in, I was given 2 WiFi logins. Internet speed is fast, but annoyingly, you have to re-login with their userid and password every time after you disconnect.
Breakfast is free for Plats, and is below average for Asia (nothing special), aside from their pastries and baked goods, which are excellent. Room service was fast and good.
The gym opens at 6am, and is really small. Two treadmills, one elliptical, one bike, and one weight machine. A one hour basic massage at the spa is $45. It’s significantly less in town (starting at $5/hour). However, they had a special “Temple Out” coupon which consists of a Foot, Head, and Hand massage for $25.
If you choose to arrange a driver for a day through the hotel, it’s $35 for a full day (add $15 for Banteay Srei), and $20 for a half day (4 door sedan). An English speaking guide is $18/day. It seemed really reasonable compared to other rates I was finding online.
January 16, 2013