Rated 5 out of 5 by Rich2809 Another fantastic stay
I really just love staying at the Le Meridien Hong Kong. I love this hotel. Always welcomed by the staff.
A great breakfast and really good room service. The food arrives hot which is great.
The hotel is always relaxing and I always get a great nights sleep.
I would like on my thanks to everyone at the hotel. I look forward to returning to the hotel very soon.
November 20, 2013
Rated 4 out of 5 by Apecalvin Far from the madding Crowd
I am a frequent visitor to Hong Kong, and have always to preferred to stay in the city. This time, however, I decided it was time to give the Le Meridien a try. As expected (I read the reviews!), the SPG recognition stopped short of a suite upgrade. But let’s start with what I liked about this hotel:
First, the hotel has only very recently made the hourly shuttle to Hong Kong Station complimentary – a brilliant and long-overdue move. It’s a 15-minute commute to Hong Kong station, from which you can take the red MTR line to Tsim Sha Tsui, or the blue line to Causeway Bay. In addition, the hotel is part of the Cyberport complex that includes a bus terminus, where there is a green-top mini bus that goes from here to Causeway Bay in 20 minutes in good traffic. So, in terms of location, you get to be far from the madding crowd, and yet fairly conveniently connected to town.
Which brings me to my second point: being away from central HK means you get to enjoy generally unobstructed views of the hills and sea instead of other buildings. This is definitely a refreshing departure from built-up Kowloon or Hong Kong. Rooms are comfortably-sized and enjoy generous light-flow. Another perk is that the LM is a smaller property compared to other Starwood properties in the city, hence, in the four mornings I had breakfast here, I didn’t have to wait for a table. It’s nice not to have to jostle with the crowds in town and then come back to more of the same!
Thirdly, the Cyberport complex also comes with a small mall. What is refreshing here is that you won’t find the usual shops like Girodano and the like. Instead, many shops specialise in furniture and quality furnishings. I enquired at one shop and they do ship internationally. But even if you are not after such items, it’s still interesting to browse around – one shop specialises in furniture and decorative household items made from recycled wood, while another sold ceramics and artwork, sourced mainly from China. There are also a few restaurants and even an Irish pub here. And for your convenience, there’s a Macdonald’s and a full-sized supermarket round the corner.
Lastly, while the LM doesn’t have an Executive Lounge, it tries to make up for it by offering its Platinum guests an evening drink at the bar any time from 4 to 11pm, and this nice long window period I feel, is by far the smartest move the hotel has made to look after its most loyal guests. It takes effort, especially if you’re on a holiday, to make it to the shuttle bus pick-up point in HK Station every evening, but knowing a nightcap is waiting for you gives you something to look forward to, and eases the inconvenience.
And just a couple of areas which need to be looked into... Firstly, I arrived at the hotel at 2pm, but it took the front office staff half an hour to find me a room. They offered me a drink coupon at the ground floor bar while I waited, and when I finally got my room, I wasn’t impressed with it. They kindly agreed to change it, but it wasn’t until I came back from town that night that this room was ready and they had my things moved over. Such procedures could be improved. Secondly, the hotel sells a club membership to the public, mostly residents in the area I think. This results in their swimming pool being ridiculously crowded on weekends. On the occasion I went to the pool, I think it was a public holiday in HK, there were no available deckchairs, and the pool itself was literally full of screaming kids! I don’t think much can be done about this, so if you’re planning to stay here, try to schedule your shopping days in town on weekends and public holidays.
Let me conclude by mentioning a few names, associates who made an impression: Jackie, who only a few months into the job, was able to tell me more about the hotel, and what was available in the vicinity; Allen, from Prompt, who after the second morning, was able to remember that I liked my skinny latte with an extra shot; and Hannah (I hope I remembered her name correctly, she mentioned she’s originally from Nepal) from PSI, who brought my drink in the evenings – she was always cheerful and enthusiastic.
September 27, 2013
Rated 5 out of 5 by Rich2809 A Jewel in Hong Kong
I stay at this hotel fairly regularly. It just keeps getting better and better.
The rooms are huge in comparison to the general room size in Hong Kong. The house keeping staff keep the rooms spotless. The breakfast is excellent with a large choice. Coffee is fresh and good.
I got here exhausted after a 31 hour journey and was just so glad to walk into the hotel, check in is super fast, front desk staff are always friendly and efficient.
I left the hotel feeling fantastic, relaxed and looking forward to my next visit.
September 15, 2012
Rated 4 out of 5 by gojko88 Excellent value for money
The first thing to stress is the location of the hotel, which appears much more remote on a map than it actually is. The hotel shuttle or taxi will get you there from Central in less than 15 minutes under most circumstances, so it's not a worry. We stayed in a Deluxe Ocean Room, attracted by the scenic views and floor-to-ceiling windows offered. Ultimately, although the room delivered on everything promised, including free buffet breakfast and afternoon drinks, the views aren't really that impressive, especially with Hong Kong's notorious fog, so you might want to consider cheaper, regular rooms. Still, whichever you choose, the hotel is undeniably one of the best upmarket options in the city.
The staff are very polite and up-to-standard on most points. The atmosphere is a bit more relaxed than one would expect from a 5-star hotel, and I mean that in a positive way. The hotel also excels in combining its high-tech and artsy characters, creating a very up-to-date look and feel, from the lobby to the bathroom. The beds are comfortable, but not much more than that. The 42" plasma TV, on the other hand, is pretty impressive for a room of this size and price, and the same goes for the very spacious bathroom. Buffet breakfast was varied and adequate, but not particularly notable.
The only potential drawback is that the hotel shuttle departs only once per hour, so you're pretty much stuck with a taxi if you need more flexibility. Taxis are notoriously cheap in Hong Kong, but still, if you need quick access to various parts of town several times a day (as most tourists do), it adds up. Just a caveat.
Overall, I'd always recommend staying on the Kowloon side, but if Hong Kong Island is your choice and you're not in a hurry, Le Meridien Cyberport should be your top pick. It has all the makings of an excellent modern 5-star hotel.
March 4, 2013
Rated 4 out of 5 by HiKit Opportunites as SPG hotel
It's a good hotel with nice facilities and perfect view. I enjoyed my suite stay and would like to back for vacation again.
However, there are several opportunities that dispointed me as a platinum member.
1. No welcome fruit in room when check in.
2. No VIP lounge.
3. No hair dryer in suite! No News paper of course.
4. Very limited choices in 4F buffet. (lunch)
5. I cannot open the curtain to enjoy the sea-view because my neighborhood (3 meters away next door)can see me thru the windows!
September 30, 2013
Rated 5 out of 5 by Rich2809 I look forward to staying here again
I have stayed at this hotel 5-6 times now and I love it.
The recognition I receive as a platinum member is unsurpassed and puts some other hotels in Hong Kong to shame.
The suites are beautiful and very comfortable. I really enjoy the location and it really should not put anyone off staying here. The bus ride (like clockwork) is quick into the city and taxis even quicker.
There is a good cinema across the street which shows films in their original language and there is also a good selection of restaurants close by, even the ubiquitous Star Bucks.
I find the staff very helpful and I feel that they genuinely want you to have an enjoyable stay.
A great hotel for business, especially for a longer stay.
February 29, 2012
Rated 4 out of 5 by KatieOnTour Convenient with the nice view! Etc,..
Stayed here twice already as very impressive overall.
1.Location: Next to the bus terminal,so convenient to go downtown. No need to stay downtown as you can be relax at the hotel.
2.Room: Nice room with nice sea view,
3.Breakfast: Worth your money with good quality, variety of food.
4.Attentive Staffs: Whatever you need just ask them.
Just one error they forgot to release my credit card after I paid with another credit until I have to call SPG after came back home 2 weeks later.
January 24, 2012
Rated 4 out of 5 by TomL Isolated but relaxing hotel
This hotel is a long ways from anywhere. The only way to get to Central Hong Kong is to take a long bus ride, take the hotel van (for which there is a charge) or take a taxi. But if you get an ocean view, the view is spectacular. You see frequent cargo ships passing by close to the hotel, outlying islands in the background, and the sunset.
The rooms are modern and comfortable, and the staff aims to please. There are a few restaurants within walking distance, but the hotel restaurant is very good. There is a nice breakfast buffet, and the dinner, although not cheap is very good.
Not much to do here unless you have business nearby, but a very nice place to get away from things and relax for a couple of days.
December 7, 2011