Rated 5 out of 5 by LOZ1 Excellent Hotel - Friendly staff
Ive stayed in this hotel for around 4-5 weeks on and off for work and its very impressive. The staff are very helpful and do everything they can to try and make your stay as comfortable as possible.
The hotel facilities are second to non an the food is exceptional.
I only had one issue during my stay….One morning at breakfast I found a small piece of plastic in my food (similar to what holds the label on a new piece of clothing). The restaurant manager and staff very all very apologetic and ensured me that this had never happened before and to be honest I believe them.However it did blemish the stay a little.
August 4, 2014
Rated 5 out of 5 by Jennifer82 Wonderful business travel hotel! Best staff ever!
I stay here every time I fly through Dubai for work, usually just a day or two at a time. The staff are the nicest and most courteous people I have ever encountered at a Starwood hotel, and on a consistent basis. They go above and beyond whenever you have a special request or a room change. There is a wonderful day spa and hair salon where you can also get your nails done, Urooj is the best colorist I have found there! There are at least two pools I know about and the pavilion with amazing restaurants (the Thai restaurant and the Italian one are my favorites). Only downside (and a big one) is they do not recognize SPG and you cannot use or earn points, which is sad considering how much I stay there. I have to stay at Grosvenor house next time I fly back through just so I can use points which is nice probably, but not as convenient as staying at Le Meridien which is only 5 minutes from the airport.
October 25, 2011
Rated 4 out of 5 by AZA786 Beautiful Hotel
I stayed here for 2 nights in May 2013. Found the hotel to be a beuatiful 5 star hotel. Staff were friendly and helpful. Rooms were large, nice and clean. Overall a great place to stay, convieniently close to the airport.
Only 2 issues, Wi-Fi was not free. (I was a bit surprised as I've stayed at various hotels around the world and majority, even the 3-4 star hotels, provide free Wi-Fi).
Mini-bar: Be careful as you will get charged for just moving a product in the minibar. I was charged for a product from the minibar which I had not used. It turns out that the minibar has sensors and if you move a product, it automatically gets added to your bill. I managed to get this cleared off my bill without any problems (Very Helpful staff), but just need to be aware.
May 7, 2013
Rated 5 out of 5 by Waheed80 Excellent! Excellent! Excellent!
Stayed at the Le Meridien Royal Club for 7 days. I have never seen such excellent customer service ever. The staff: Israr, Nabeel, Farhan, Pandey, Moin, Ronald, Dannylyn, Sanju, Naida, Ayecee, Pranav, Hemel and Hamesh went over and beyond my expectations. These staff are who make the hotel. The facilities were excellent, it was clean, the food was very good. Overall I think this is an excellent hotel, definately recommend to friends and would stay here again without a doubt. Well done guys, keep up the good work.
May 31, 2014
Rated 5 out of 5 by tgpkumar Facilities
I used to stay Le Meridian @Dubai during my Dubai connect and stopover. This hotel is clean and neat all the staff are very honest and polite. Continental food is a great experience. My best Wishes to Meridian Management & Staff.
August 4, 2014
Rated 5 out of 5 by JBB1 Excellent Service throughout.
Thank You for a wonderful experience. The level of
service and accomodation provided was excellent.
The staff were extremely helpful, courteous and friendly.
August 6, 2014
Rated 5 out of 5 by JC714 Excellent as always!
I have stayed at this hotel several times. I recommend staying in the newly built extension. rooms are beautiful and very modern.
August 6, 2014
Rated 5 out of 5 by Davetherave Good for the Airport
Have stayed there many times and find it's great as it's only two floors hight.
Staff are very good and I only stay here when in Dubai.
August 3, 2014
Rated 5 out of 5 by Mike515151 Fanatastic Hotel
Spent a week there in June 2014. Everyone at the Hotel treated me great.
The restaurants were excellent and the daily food specials were worth every dime spent.
Will be back for future stays.
June 28, 2014
Rated 5 out of 5 by RafKam Sublime, and now with SPG participation!
Positive impressions started the day before we arrived, with a personalized e-mail from front staff, and asking if we needed any help. Swift transfer from airport and an early check-in was very kindly arranged with the Royal Club staff, while we enjoyed the complimentary breakfast at the lounge.
Hotel grounds were very nice and expansive, with wide choice of food and pools, but we never strayed too far from the Royal Club lounge, as they offered afternoon tea, evening drinks (with a very comprehensive selection and very long opening times. Staff were exceptional, always greeting us and making us feel welcome. Only downside is location (for us, but potentially convenient for others), by the airport and therefore away from most of Dubai's hot spots, but we were within quick reach of most of the places anyway...
Finally, despite aprehension regarding non-SPG participation. I have just realized I have been credited points and status qualifying nights for my stay. A change in policy? Even better if that's the case!
January 9, 2012
Rated 5 out of 5 by beeksmad Excellent Facilities - Friendly Staff
In addition to being a beautiful facility the hotel held perhaps the friendliest staff I have seen in years of international travel. First-rate.
July 12, 2014
Rated 5 out of 5 by BTTraveller Great place to stopover
I stayed as part of the Emirates business travel package. The hotel was a great place to relax and.refresh between flights. Due to the timing of my stay.I was unable to enjoy all the facilities but the hotel impressed me so much I may book a longer stay next time.
August 28, 2012
Rated 5 out of 5 by FORESTVILLE MERIDIAN DAY STAY
GREAT FOR THE QANTAS DAY STOPOVER
July 26, 2014
Rated 5 out of 5 by Freedomrest Best Service in Dubai
Great Hotel; What makes Dubai so sucessful?
GREAT SERVICE-SERVICE-SERVICE and the Meridian is the perfect example.
With world class room and diining selection, would recommend to to all.
December 29, 2013
Rated 5 out of 5 by AnotherDave2012 Internet connectivity
I expected to have easy and free wireless internet connectivity, unfortunately this was not the case. Charged per hour for a few minutes to download and send emails. Disappointing.
October 17, 2012
Rated 5 out of 5 Really nice time you should have if u stay in this hotel
I like to visit dubai all the times to enjoy but i am enjoying more if I stay in this hotel all what u need u can found. Also great staff will help u anytime
August 24, 2012
Rated 3 out of 5 by Katie33 What does "smoke free" mean in Dubai?
I had a "non-smoking/smoke-free" room (I am quoting from my reservation. Upon arrival, I had to walk through a cloud of smoke down the ground-floor hallway to my nominally non-smoking room. I've had smoked salmon with less smoke than this room. On the plus side, the staff did move me to another room when I complained. As it was 2am when this happened (I had just arrived from Bangladesh), every second counted and I was exhausted. Could have done without this hiccup. I was glad the hotel was so close to the airport. The people were very nice. The breakfast was great. So, all in all, not bad. Just not the spectacular experience I was expecting.
December 12, 2012
Rated 5 out of 5 by destructor69 The hotel has good value for money
Excellent service and prime location.
December 21, 2011
Rated 4 out of 5 by PBhandari Good Hotel
Excellent Customer Service
December 9, 2011
Rated 5 out of 5 by Pastimus Great Experience
Got picked up at the Dubai Airport in a clean brand new BMW and was greeted with a hot towel. Upon arrival at Le Meridien I was checked in at the Royal Club Lounge where I was greeted by name and checked in. THe process was speedy and I was told of all of the amenities given to Royal Club guests. I was shown to my room and had my bags brought soon thereafter. My room was fantastic and it had all of the comforts that I had hoped for and more. After settling in, I was given a plate of fresh fruit. Later, I walked around the hotel grounds and everywhere I went I was greeted by the staff. I only stayed for about 30 hours, and during that time I ordered room service twice, both of which were timely and much more fancy than I am used to. I was greeted by name when I called the front desk for service and that definitely made my experience much more memorable. They have 4 pools total with one especially for Royal Club guests and at certain times of the day the Royal Club Lounge serves free food and drinks. Upon departure, I was given the chance to either have a cab called or be transported to the airport. The only down side of staying here is that they do not participate in the SPG program, so you will not recieve points for your stay. Regardless, I will definitely stay here again.
December 13, 2011
Rated 5 out of 5 by Bandr We were given more than we asked for
We arrived at the hotel at 7am having flown in from Sydney. The booking request had asked for an early check in if possible but if I specifically wanted to guarantee it, I would have to pay for the extra night. That's fair enough and on arrival we were told an early check in was not possible, but they would double check and suggested we used the Spa facilities for shower etc. When we had finished in the Spa, we were told that a room was now ready for us - a real bonus.Everything we asked for was provided. The only grumble was that the Beef Bistro was very expensive. Other than that I am definitely recommending this hotel to everyone.
December 6, 2012
Rated 5 out of 5 by Msull88 5* honeymoon
Just returned from 7night honeymoon stay at le meridian Dubai. From the moment we arrived till the moment we left everything was faultless. We arrived at the airport at 9am and were picked up in a chauffeur driven Mercedes, taken to the royal club suite for a champagne breakfast and checked in immediately. We were then given access to our room at 10.30am when this should have been 2pm earliest, again this was amazing as we had a night flight and were extremely tired. The hotel had also upgraded us to a royal Clinton superior room from normal royal club as we were on honeymoon. We had a celebration cake delivered to our room with a bottle of wine, fresh fruit of our choice every day, a small cake an a baileys each night, and not once did we see anyone even enter our room!
Royal club staff were amazing, never would they let your glass go empty, and as soon as your plate was clear it was taken away, but you never felt like you were being rushed out, you could spend your time in the lounge at your leisure. The hotel restaurants were great too, we ate at M's bistro, the warehouse level 1, casa Mia twice, yalumba, and even had room service one evening and not once were we let down by the standard of food. The hotel pools were lovely and peaceful, although we enjoyed the courtyard pool as it played music and had a swim up pool bar, and the staff there were very attentive, as ever.
And then checkout...
No one likes leaving, but we were given a small card to fill in delivered to our room ye day before, which asked us when we would like our bags collected from the room, and what time the car should take us to the airport to allow a quick checkout. Again this all ran like clockwork, and we were taken the mile or so to the airport in a BMW 7series due to the royal club package. Cannot thank the royal club staff enough, from room services, reception, to waiters/waitresses, you all made our honeymoon extremely memorable.
Thanks again, hopefully we will return one day to see you again.
September 9, 2012
Rated 5 out of 5 by Teacher46 Once again...
It was my pleasure to be a guest once again in Meridien Dubai. This time i decided to stay in the Royal Club, and the conditions were inded great. The personnel is always willing to support you, from the room service till the Life guard that was always helpful by bringing fresh towels and ice to refresh from the very hot weather of Dubai during this time of the year. It was once again a real pleasure to stay there. I also had the pleasure to dinner 2 times in one of the best restaurants i know...Casa Mia. A restaurant that will surprise you with what Italy has the best regarding food and how to prepare it. Thank you to all, and i will return very shortly.
August 19, 2012
Rated 4 out of 5 by HomeTG Stopover at Le Meridien on the way back from NZ
The hotel is very convenient for the airport and provides good service. Its Meridien Village Restaurants provide good variety. Its Club Room facilities probably would suit business travellers more than ourselves. We found the Club Lounge a bit stiff & sniffy - superficially friendly and the outside tables were always spoiled by smokers. We had the use of two rooms, which were very nice, but for us a bit tired and dated with unnecessary facilities. We didn't really enjoy our stay, but we were probably tired after 6 weeks travelling we would probably give it another shot for its convenience and the good chance of an inferior hotel.
March 18, 2013
Rated 5 out of 5 by donnie61 Two days at this hotel
Once again i had an awesome stay from the moment i entered the hotel the staff greeted me by name the executive club had my room ready, and ask my preferences upper or lower floor. The Entire Spa staff was fantastic, so was the entire royal club team, the hotel drivers took me where i wanted to go, the bell boys if i need anything where alert and attentive the buffet breakfast is great also the Thai Restaurant, and surf and turf night, plus the entire staff at Jules bar some of the best drinks in Dubai. and they remember my favorite drinks.
Plus Ms Vitta taking the time to visit with me during the day it means you are just a customer but part of there family.
December 24, 2013
Rated 2 out of 5 by Mimmy8 Great Hotel
The hotel has great features, but the staff need to improve on service. I understand it was peak period in Tunis with many tourists arriving but for me when I arrived at the hotel they told me that I could not book for 5 nights which I had booked a week in advance before arriving at the hotel. Instead, gave me 4 nights which inconvienced me greatly as I had to go through a lot to secure accommodation in Tunis for the 5th day. I wouldve thought I should have been given priority since I had already checked in at the hotel. The lady at the Reception was not friendly at all (especially the day I arrived on 22nd June 2013).
July 1, 2013
Rated 3 out of 5 by DGGE ROOM 2114
The room facilities were OK however I would like to highlight the following problems:
The air-con thermostat in the room (2114) did not work.
The Reception check-out service did not work (the "system" was down when I tried to check-out in the morning).
Reception said they would email me the invoice since I could not check-out. To date, they have still not sent it.
I called the reception 3 times today to check the status of the invoice, nobody answered.
I have now escalated this to the Duty Manager, I spoke with them today and asked them to investigate.
I would appreciate it if the above issues are investigated ASAP.
July 16, 2013
Rated 4 out of 5 by AncientMariner Dubai Connect Works
I stayed in this property as part of Emirates Airline's 'Dubai Connect' program. Emirates handled my visa, transportation, and accommodations. I was in my room within 45 minutes after exiting the plane. The hotel and room were clean, comfortable, and well appointed. There was complimentary breakfast as well. The hotel staff arranged wake-up calls and airport transportation so that I was back to the airport in plenty of time for my flight. This service and hotel made a very long series of flights bearable. I had doubts that it would be worth the effort but it certainly was. The whole operation is a resounding success.
February 3, 2014
Rated 5 out of 5 by Austin59 My favorite affordable (almost) hotel in the Middle East
I have been staying at Le Meridien Airport Road Hotel, Dubai for over 20 years and I always look forward to my visits. I can cope with a very busy schedule and a fair amount of stress because of the comfort and support I have back at hotel.
On my most recent visit (September 2012) I was very pleased by the improvements made to the Gym which has always been excellent and is now even more so.
My only criticism is that the gardens seemed to be a bit neglected. The codorline trees for example have not had their dead lleaves removed for a few years, some are dying. Some judicious cutting and replanting is well overdue.
September 19, 2012
Rated 2 out of 5 by IrishBusinessTraveller Great staff, restaurants and pools but misses on some basic issues
Great staff, restaurants and pools but I was staying on business and found the Wifi unreliable; I was unable to connect to my VPN and the Business Centre was unable to help. Having to request a new Wifi code daily was also an inconvenience. When you turn off the lights at night, the plug sockets also turn off. I only discovered this the next day when my mobile phone ran out of charge mid-morning. The shower ran hot (sometimes scalding) and cold while showering. The air-conditioning was noisy and settings 1, 2 and 3 all seemed to be the same. I have stayed in this hotel many times but am reticent to stay again.
April 23, 2013