Rated 3 out of 5 by jkr7 Nice rooms - poor location & ammenities
The room was nicely designed but the location was not ideal. The hotel itself was very small with just one small restaurant that closed early so we could not have breakfast one morning. The lobby is also very small with limited concierge.
I am a Platinum member and expected some sort of upgrade. I was told I was upgraded but my room was exactly the same as my co-worker's room who has no status and we paid the same rate.
February 3, 2014
Rated 3 out of 5 by Watto Disappointing
Invited by email to update, we did so- to an executive room. It was very noisy, being beside the water pipes and laundry chute which magnified the noise of the water pump.
The WiFi dropped in and out.The night clerk could not help us.
We did receive an acceptable room the next day, but WiFi still a problem.
No restaurant or bar, as they were on Christmas holidays, is unacceptable for international travellers.Room service, available between 6 and 9 pm only had poor choices.
Great restaurant around the corner, close to galleries shops and metro
Breakfast pastries were stale.
January 13, 2013
Rated 4 out of 5 by olliven Friendly hotel
A pleaseant and relatively small hotel with excellent staff. The only thing I would like to see improved is the fitness centre. I value a good work out on my travels and it could have been better equipment.
July 24, 2014
Rated 4 out of 5 by jondee Nice little hotel
Cute little boutique-styled hotel that's very close to the busy downtown area. Recently upgraded and renovated, but unfortunately it still looks and feels as if it was recently touched-up. Very polite and professional staff. Overall nice, clean and quiet. Great location. Thanks!
July 23, 2014
Rated 5 out of 5 by reeagle 45th anniversary trip
My Thanks to Derek and the front desk staff for the upgrade. It's nice to see long term relationships get rewarded
July 23, 2014
Rated 4 out of 5 by Dojang Wonderful Staff facilitated our stay
The newly renovated room was a waste of the hotel's money. The carpeting and the wall paper were the best features. Manager Massimo Urzillo was unavailable to show him that: No telephone in room. No mirror in room. Fancy fixtures but poor lighting. No room to hang clothing (extremely small space). No electrical outlet for coffee machine. Outlets to recharge cells and iPads are near the floor. Staff.....Robert,Cedric, Joanna, Amanda, Michael, Taha, Peggy,...are what make the hotel.
May 8, 2014
Rated 5 out of 5 by maurice58 the hotel was great
great location and service
July 21, 2014
Rated 3 out of 5 by thewayofthefuture NYE 2012/2013
Convenient location 1 block from Guy-Concordia Metro; 24-hour convenience store, art museum, bars/restaurants nearby
Junior suite is not really a suite at all, rather it is just a larger room with a couch and jacuzzi tub.
Internet is terribly slow and requires constant re-authentication. Accordingly, I would not recommend staying at this hotel on a business trip.
January 3, 2013
Rated 2 out of 5 by Chichi Not for business travellers
Very disappointed in this hotel. Not what I expect from an SPG category 4 hotel. Very small and dark. The elevators are old, tiny and dingy. Feels like you are in some sort of weird after hours club. Actually kind of creepy. First time I've been to a hotel as a platinum member and had to choose between welcome points and breakfast. Chose the points because ... No exec lounge. No hotel restaurant. And the fitness centre was a joke. 2 treadmills, 1 stationary bike and a few weights. Really? Hard to get a cab in the morning. No cabs waiting outside hotel. Upgraded to "penthouse". Rooms cozy and clean. But, bathroom tiny with dark brown marble and no counter space. Couldn't leave anything in there without fear of it falling in toilet. Bed uncomfortable and not a nice view considering it was the "penthouse" (rm 1552). Heater made so much noise all night long. Booked to stay 4 nights. Left after 1. Moved to another SPG property. Not for me!
April 26, 2013
Rated 2 out of 5 by FalconEye Not staying at this property again
I am a frequent business traveller and stay mostly in SPG hotels. This was the first stay at Le Meridien and I had very high hopes. The front desk staff is very welcoming, Rooms were clean but felt cramped. I like to workout in the morning but they have such a small gym that i lost all interest. It felt like they converted one of the guest room into gym. I purchased the breakfast package but what i got is cold breakfast only. I did not eat breakfast there for rest of my stay. But my biggest disappointment came when hotel charged me $800 for the carpent stain. Yes I made the mistake and spilled some food while eating but i did my due dilegence of informing hotel staff right away but they never mentioned that there might be a charge for the stain. They just said don;t worry we will take care of it for you. After i left the hotel my credit card is charged with almost $800 for this stain. I sent couple of emails but looks like staff is unforgiving and not interested in helping out their loyal SPG customers. I never received the receipt for the work they did. $800 for carpet stain seems outragous with no proof of work. I am left with bad memories at this hotel and have decided to never stay at this Le Meridian. It's been a year since I am staying at hotels in Montreal and I can tell you there are lot of good hotels in the area for the same price.
March 15, 2014
Rated 5 out of 5 by HarryF Surprised Regular
I stay at the Le Meridien 5 to 6 times a year when I am teaching at Concordia. The hotel is conveniently located close to where I teach. This year we had a newly renovated room . My wife and I loved the renovations. The renovation is nothing spectacular but they have put in a new desk workspace, new couch, and comfortable lounging chair.
The couch and chair are extremely comfortable and a lot of clutter has been removed, namely the larger older couch and coffee table.
We love the renovation and always enjoy staying her and the staff are great and give excellent service.
January 12, 2014
Rated 3 out of 5 by Pots48 smell in bathroom
i have stayed here many times; this room was renovated but the smell from the bathroom was not very nice and the sink tap was very loose...i will be back but just saying...i informed staff at check out
July 17, 2014
Rated 2 out of 5 by LBnDC Tired Hotel
I agree with the comment below this one. The hotel is dated and worn down. Very disappointed although I did appreciate the friendly staff
August 7, 2013
Rated 2 out of 5 by landshark99 do not stay here
Air conditioning did not work, tv reception is bad, internet barely worked, room service is awful in choice and execution, unedible, bed broken, only good thing is nice size room
July 15, 2014
Rated 3 out of 5 by whatever Le Meridien Montreal - Bad Internet
I have stayed many times at Le Meridien Montreal and now remember their WiFi is programmed to reconnect every few minutes. This is to prevent movie downloads and Skype calls. Staff insist computers look for strongest signal and reconnect, but with full signal strength indicated, the excuse is hard to buy. Hotel is in a great location and staff are very helpful, but Wifi is bad and the breakfast is the identical items everyday.
March 25, 2014
Rated 5 out of 5 by Marie2014 EXCELLENT PLACE!!
Super room (renovated junior suite), excellent service and kind staff. Close to main attractions and restaurants.
July 14, 2014
Rated 2 out of 5 by lmi00 A disappointment
The hotel is in a great location, but it was a disappointment overall. The room was very tired to say the least with a huge patch of peeling paint in the bathroom. I understand the hotel is undergoing an update, but perhaps some rooms should just be closed until they can be re-done. Since the room was booked for Osheaga and only used to sleep after a long day, it was okay, but it would not be room in which one would want to spend any time. Would I recommend it? No.
August 6, 2013
Rated 2 out of 5 Hotel needs some upgrade
Hotel looks much better on web site than in reality. A/C did not work (however quickly repaired), no cold water running out of sink fawcett and mini fridge not working. Also, not enough car parking facitities (had to park a few blocks away) Other than that the staff was friendly and did its best and the Manager even called me back to appologize - I thought that was a very nice gesture. Overall, the hotel needs a face lift however bed was comfortable.
August 8, 2013
Rated 3 out of 5 by Doylemac Needs updating
Was disappointed in this Le Meridian property. Lobby, elevator, rooms all tired looking and in need of some updates. Was upgraded to the 14th floor. If this room was an upgrade, i'm glad that I was not in the std room. All that to say, the service was excellent from anyone that I met during my stay, as well as how housekeeping left the room. (Altho' carpet needed to be vaccumed; found a dried contact lens next to the bed).
January 18, 2013
Rated 5 out of 5 by W5109 Great property
Excellent staff,large room easy access to other local attractions
July 11, 2014
Rated 5 out of 5 by bennie great experience at the hotel
Great location on the west side of downtown, smaller property that gives a nice sense of intimacy. As a platinum SPG member, was upgraded to a larger room that was incredibly comfortable. With the proximity to Mt. Royal Park, it was easy to head up the hill for a beautiful run and be able to take in the views of the city. Will definitley be back.
August 31, 2012
Rated 3 out of 5 by SBB1 Nicely renovated room
The room we had was very nice - newly renovated and spacious. The front desk was very helpful with restaurants suggestions as well. The common space can use a face lift. There is basically no lobby area and the front entrance is not welcoming.
July 8, 2014
Rated 1 out of 5 by Nanno Not a good hotel
Not clean, HVAC not working properly, slow elevators, very dated.
June 1, 2014
Rated 5 out of 5 by TravelingMan Third time in Montreal at this hotel...
Staff is extraordinay, from the bellman to those behind the desk. They upgraded me as they've done the other 3 trips to a nice corner suite (Platinum perk). They recognized me everytime I came down to get a Taxi or head out. Great location and better staff.
June 21, 2012
Rated 2 out of 5 by paragon concordia
mechanics of room did not work
Switched to second nicer room and still a/c did not work
staff never brought items requested
gym never had water
general sense no one knew what was going on
but staff was nice even though they had issues to work with
May 27, 2014
Rated 4 out of 5 by Flyingtailor great little hotel
A very nice small hotel service has been great I stay here at least 3 or 4 times a year.
April 24, 2012
Rated 4 out of 5 by leelee123456 pretty Boutique hotel
Within walking distance to many dining and shopping. The metro is a quick walk as well
July 6, 2014
Rated 1 out of 5 by Wonko Not an upscale hotel avoid
This is supposed to be an upscale property. Booked it for night in June 2013 using 11000 SPG points. However, the rooms was small cramped, carpet is worn and old. The bathroom of the room I was assigned was very small and cramped almost to the point of being claustrophobic. Paint was peeling and there were paint bubbles by the bathroom door. The mirror was low in height so I had to bend to see my face in it. Overall the hotel, room and bathroom were not up to the standard of a Starwood Property. Very disappointed with the property. I don't think I will ever go back to this property.
June 30, 2013
Rated 3 out of 5 by NYNY49 Great Staff!
Easy check in
Young, energetic staff, always helpful
(Joanna and Joey)
Full, cold breakfast included in a sleek, modern decor dining spot within hotel.
Although modern in lobby and dining areas, room decor is traditional, perhaps due to refurbishing.
Modern decor would update it. Located in the Quartier Musee.
Within walking distance to many galleries, Beaux Arts Museum,
wonderful and free for all permanent collections!
Also within walking distance to Mt Royal Park and Overlook. Downtown, but outside all the mad hustle. Quiet and relaxing. Definitely would return
August 13, 2013
Rated 2 out of 5 by Frequentflyer99 Run Down
This hotel is not at all what I expected from the pictures and hotel name. The elevators, rooms, bathrooms, hallways are all run down. It does not look like they have done any maintenance on it in years. Television wasn't working in the room either but it was too late to worry about having it changed. The bed was uncomfortable and I woke up stiff as a board. The only good thing was the location and the good evening service in the attached restaurant.
April 14, 2014