Rated 5 out of 5 by AndrewBrooklyn 5 Star Hotel, 5 Star Staff
I stayed at this hotel twice, and both stays were great. I got great rooms, food was delicious. Bit it is something more in this hotel. Staff. Really friendly and helpful. They made my stay very comfy.
July 4, 2014
Rated 5 out of 5 by NealZ Best hotel in the entire SPG Portfolio
This was my fourth stay at Le Meridien Bangkok in the past 2 years. It is, without question, my absolute favorite hotel in the entire SPG Portfolio, anywhere in the world. This hotel has the most friendly, professional, and attentive staff of any hotel. I feel like a welcomed friend coming home every time I return to Le Meridien Bangkok.
I'm very demanding and I have very high expectations. Le Meridien Bangkok exceeds my expectations in every category... and it just keeps getting better
December 29, 2013
Rated 4 out of 5 by businesstraveller200 think about it.....
I stay regularly for business purposes.
This trip I had an evening flight around 8 pm.
Needed tpo leave the hotel around 5 pm.
I was quite happy to pay the usual 50% day rate but a most unhelpful front desk employee insisited on trying to charge me for a full day . I pointed out I could still book a room on Expedia for half that. He wasn't impressed so I went back to my room and booked on Expedia as I had told him.
Back down to the front desk ,check-out and then check-in again........I asked to see the duty manager who was ''unavailable'' to point out the sillyness of my situation. Eventually a more helpful front desl employee at least arranged that I didn't actually have to change the room.
Not very impressed as a regular guest . There are many fine hotels in Bangkok and I suspect I'll look elsewhwere next time.
July 30, 2012
Rated 5 out of 5 by JJ33 This hotel is above expectation
This new,modern hotel is decorated with unique style.Very simpatic that introduces local and international contemporary art to the travellers.The rooms are clean,the staff is extremely helpful and always smiling.i would recommend this hotel for people just a short visit in Bankok as well as others who want to spend their free time in the hotel,because the facilities (pool,gym,spa) are very nice.
August 25, 2014
Rated 5 out of 5 by VeryGoodPointsStacey Bangkok Gem
This was my second stay at the LM Bangkok and I have to say, I loved it just as much as the first time. The level of service provided by the staff is exceptional and they go above and beyond to make everyone's experience outstanding. The rooms are great. Always clean, comfortable and modern. They also offer great views of the city. I love the LM Bangkok and would stay there anytime!
December 13, 2012
Rated 5 out of 5 by Harry50 close to perfection
Due to my business life I have to spend many nights in hotels and as I just reached "lifetime Platinum" it means that I stayed allready for more then 500 nights in SPG hotels all over the world and I have to admit that The Meridien Bangkok , absolutely belong to the top , the hotel itselves , is for sure very modern with all facilitys you need , but the most important , is the staff , the management here is doing a real good job , as I always say...a hotel or airline company...stand or falls by the staff and management...this hotel is a perfect match between the building and the staff who gives a "soul" to this hotel....congratulations and keep going on like this...you will definetly see me again
June 18, 2012
Rated 4 out of 5 by Manju Needs improvement
I think the following needs some improvement:
- The shower taps needs to be changed. The design makes it very difficult to turn the knobs without the help of a towel.
- Not much privillege for SPG members.
- Hotel lift area is too dark for comfort. Slightly more lit will improve the overall mood of the guest.
- Breakfast buffet is dissappointing.
October 1, 2012
Rated 5 out of 5 by NealZ My fifth stay at Le Meridien Bangkok, and I will keep coming back!
If you want a property that exceeds your every possible expectation, come to Le Méridien Bangkok. As a Platinum guest, I have had the opportunity to enjoy many hotels in the Starwood portfolio, both in the United States and throughout the world. Le Méridien Bangkok remains my favorite hotel in the entire Starwood portfolio, and the level of service I consistently receive there far exceeds even my most demanding expectations.
On both of my recent stays in December, I was warmly greeted by so many old friends and new friends alike, welcomed by management and the staff, and always made to feel like a welcomed guest coming home. I am honored to call Le Méridien Bangkok my home away from home in Southeast Asia, and I look forward to many more visits to Le Méridien Bangkok in the future.
Le Méridien Bangkok continues to be a model for how the finest hotels should be run, and its staff are examples of the finest levels of guest service you will ever receive from a hotel.
December 30, 2013
Rated 2 out of 5 by chuckLC Did not meet expectations
I was looking forward to staying at this hotel based on all the good reviews. I was totally disappointed.
The disappointment began at check-in. The person checking me in seemed preoccupied with something else. She did not recognize my crossover rewards with Delta, being a Delta Diamond member. I had to request an upgrade and she had to go to a supervisor to get approval. She said the room should be ready in a hour and a half. It took over 2 hours. There was limited seating in the lobby and the chairs were very uncomfortable. When I checked in I was offered a very small glass of yogurt which I declined. I was never asked if they could get me a drink during the wait. I had booked an Executive deluxe room.
The room did not have sufficient drawers, only had one small drawer in the closet. The room did not have a hotel book, but had numerous brochures lying about on different topics. The walls were white and bare, only one small picture in the bathroom,. Not all channels came in on the TV, such as DW on channel 6. There was lighting on only one side of the mirror above the sink, dark on the other side. The towels were thin and of poor quality. The soap dish in the shower was caked with soap, very noticeable as the walls were black. Poor water pressure in the shower.
At breakfast the first day no one cleared the dirty dishes from the table next to me or picked up the used dishes of mine. The next day someone did pickup a used dish from my table and addressed me by name, The tables are bare, no placemats and are wiped off with a wet cloth. The silverware is placed on the bare table. A pot of coffee is placed on the table, but by the time one wants a second cup it is cold. The breakfast itself was good.
The hotel does not have an executive lounge, but had happy hour in a bar. With drinks they were supposed to serve canapés. They place a tray before you of three small dishes. One had one shrimp in it, another had one small unknown piece of meat, the third was a small pastry. That was the extent of the canapés. They did ask you if one would like some nuts. Being a bar, the music was a little loud and not very relaxing.
When I checked out I had to wait over five minutes before someone approached me. They showed me the bill and said the total was due. This was a shock as I had prepaid months ago. I was charged for two pieces of laundry, it was my mistake in not reading the fine print. The hotel only offered two pieces of pressing for an Executive room, not laundry.
There are so many other really good hotels in Bangkok that offer so much more, such as two pieces of free laundry per day, for the same price as the Le Meridian. Look elsewhere.
July 31, 2014
Rated 5 out of 5 by EmilyV Hotel staff is excellent!
I have stayed at several Starwoods properties and this was on the best in a bigger city. The rooms and amenities were great but the service was better. At the gym when I ran out of water the gym attendant was quick to bring me another complimentary water. The Concierge took extra time to set us up for success on our day. The spa was reasonably priced and my session actually lasted longer than booked which is unusual. The spa was also open late hours which was very convenient. The breakfast buffet was the best I've had at a hotel. I highly recommend and will stay here again!
December 23, 2011
Rated 5 out of 5 by undoboy The Best of the Best
I have been to many hotels in my life, from the most expensive to a back packer's place. I must say Le Meridien Bangkok is the best.
It is centrally located in Bangkok, just 2 minute walk from the famous Patpong area. Where shopping cheaper goods found only in Bangkok to the infamous red light districts of Bangkok. But do NOT be fooled by the area and the vicinity that surrounds it.
Le Meridien is a 5 STAR hotel. Check in was very swift, Impressive hotel facade, modern and very artistic. Glass Walls to sleep furniture greet you upon entering. Hotel staff welcomes you with the charm and efficiency.
The room is as impressive as the hotel's facade. Everything is modern and new. Such nice furnishings and talk about modern with an Asian touch. I cannot fault what I saw inside the room because it was close to being perfect.
The hotel is very secure, only guests can use the lifts as you will need your room's keycard to access the elevators. The ambiance of the hotel is also very nice and the staff are very helpful.
I would like to commend the concierge LALANEE for helping me plan my day trips, she customized my trip with out hiring a tour guide. She just let me know what route and train stop to go to from the Sala Daeng (which is the BTS Stop near the hotel) and from there on I could visit half of Bangkok just by riding the BTS.
They also have a fitness center that is located on the 6th floor. It is open 24 hours a day and provides a variety of work out equipments. You will need your room key to access the facility after 11PM.
They will give you a local newspaper everyday. This one is in English. Cable TV is also available in the rooms, with more than 15 international channels to choose from and 5 local ones.
Check out is very fast, basically they trust their hotel guests and just ask you if you did consume something from the minibar and voila your check out is processed and you are free to go!
Now I am afraid that this hotel has set the bar so high, the next hotel that I will be staying in would fail in comparison but I am optimistic but then again a gem is hard to find.
June 9, 2012
Rated 5 out of 5 by Nolan92 Very pleased
We stayed here overnight on our way home from our Honeymoon trip. We had been in Chiang Mai and then Koh Lanta prior to our stay at the Le Meridien in Bangkok. We arrived late afternoon and had to fly out early the next morning, so we didn't get the full hotel experience. Nevertheless, we were very pleased with our stay. The view and floor to ceiling windows were great. The bed was probably the most comfortable bed we slept in on our trip to Thailand. The concierge made dinner reservations for us based on what we were looking for and we walked to dinner. This hotel is also walking distance to the touristy Patpong street and Night Market.
December 30, 2013
Rated 2 out of 5 by Chaiwat26 New Update Recent Stay@September 2014
2)Good breakfast in BKK [Variety of Food and helpful staffs esp.foreigner manager ]
1)Staff Responsiveness :
-Service drop No Make up room automatically required calling more than 2 times for make it up
-Some Staff at 24th floor room which use for contemporary lounges are not heplful and not polite.
2)No Bamboo Chic Bar access,4th floor in Creative hours 05:30-07:30 pm for platinum benefits due to private event which move to 24th floor room instead,However their location are too small, limited free drinks menu [No coffee / No fresh coconut/ No cocktails/mocktails likes Bamboo Chic Menu lists]
3) No parcitipation for Make a Green Choice programme[had participated last March 2014]
August 31, 2014
Rated 5 out of 5 by VeryGoodPointsStacey Modern Luxury in the Heart of Bangkok
The Le Meridian Bangkok is an edgy, modern hotel in the heart of Bangkok. The glass entry is etched with a classic James Dean Scene and cleverly conceals the doors. The lobby is full of modern chic accents and the staff is very welcoming. There are several restaurants and bars all of which are decorated in the theme of the food on hand. The Bamboo Bar was one of my favorites. The Le Meridian has partnered with Jean George to create some magnificent breakfast options. Each one was more tempting than the next. At our first breakfast, we were greeted with Champaign and breakfast was included for Platinum members. The rooms are decorated in an elegant and modern style with high-tech touches and five-star amenities. We had a corner suite with two rooms and an amazing view (when the smog cleared). The Le Meridian is conveniently located near the Jim Thompson museum and store (amazing silk) and the Patpong Night Market – a lively, pushy, crowded market that opens at dusk and is filled with knock-offs and cheap Thai goods (the silk scarfs are the best deal at the market).
November 5, 2011
Rated 5 out of 5 by huit This hotel has great location
We stayed 3 nights in Le Meridien Bangkok and it was beyond our expectations. The staff very friendly and helpfull for choosing and booking for restaurants. All staff very friendly, greeting you any time of the day you enter or leave the hotel.
Great location in the centre of Bangkok, walking distance to MRT, skytrain, to the Patpong nightmarket. Great!
Will be sure to come back here at our next trip to Bangkok.
July 13, 2012
Rated 5 out of 5 by Christophertan The Hotel I would call Home
Having staying at le Meridien Bangkok Hotel for the past 6 years, each time when I visit Bangkok, the hotel never fails me.
The hotel always ensure the facilities, including those in the room and the common facilities are very well maintain, unlike some other hotels that I visited.
it is always a delight to know the hotel do periodically change the food menu for the breakfast which is good.
The only two things I would hope to see is:
a. The limited TV programme the hotel has subscribe to.
b. The TV in the hotel guests hotel are more than 6 years now. Perhaps is time to change as I know some hotel standard practise is to change every 5 years. Perhaps a bigger tv screen will be great for the in house guest delight experiences.
July 1, 2014
Rated 5 out of 5 by Flyingtailor Awsome Staff
Have stayed here many times love the location lots of fun close to everything.
But what I really appreciated this time was the staff awesome service. And a really big shout out to the front desk fast and very helpful. The entire staff was great from dining staff (great breakfast) to front doormen and cleaning personal.
Thanks great 3 days spent will come here again.
September 6, 2013
Rated 5 out of 5 by Cameo A gem that won't scam in Bangkok
After a week in Thailand, I had one night in Bangkok and booked a room at Le Meridian. I was not disappointed. In fact, I was quite impressed. The rooms are modern, the staff was more than hospitable and the bed comfortable. Although my stay was short, if I end up back in Bangkok, I will be booking a room at Le Meridian.
December 15, 2011
Rated 4 out of 5 by biggles69 super modern , comfortable and great location
well appointed, comfortable good sized rooms in excellent central BKK location. About time however Starwood recognised that free internet access is now a requirement of business travellers, not an optional extra, as similalry priced competitors now offer this benefit to all.
July 30, 2012
Rated 5 out of 5 by dragon275 my first chaice in bangkok - nothing to complain
stayed here a couple of times, got always an outstanding service. platinum recognition excellent, easy access to express way (airport max. 45 min in peak hours) and bts train / mrt underground station, excellent food selection on reasonable prices
October 1, 2012
Rated 4 out of 5 by Flyingtailor Fun location
This is a great hotel in a great location with access to everything. Staff are fun and friendly. Great Spa used it 2 times in two days really modern but cozy. Food buffet in restaurant was great. And cant beat price very reasonable.
July 17, 2012
Rated 5 out of 5 by Manju Simply perfect
We could not have asked for more from the staff, the location or the facilities of the hotel. Had a lovely stay and would suggest that this hotel should be on your list to stay at.
June 7, 2012
Rated 5 out of 5 by VeryGoodPointsStacey Consistently Exceeding Expectations
I have stayed at the Le Meridien Bangkok about a dozen times since 2010 (my first visit) and I am always amazed at the level of professionalism, the hospitality and genuinely caring attitude of the staff.
The restaurant has an amazing buffet in the morning and the best coffee service ever! The spa is very nice and the best deal is the head, neck and foot massage. Again, service is exceptional.
Poolside, you are provided with cold towels, cold misting spray and water and the drinks are great.
One of the best restaurants in Bangkok, in my opinion, is about a block from the hotel. Make sure you ask the concierge for directions to Mango Tree (but don't sit upstairs if you want to avoid the mosquitoes.)
Nick, Dir of Sales and Marketing, went out of his way to ensure that my expectations were exceeded while I stayed for more than 4 weeks (straight) at the hotel this January. I've since returned twice and have had excellent experiences.
I have recommended the hotel to many friends and family and none have been disappointed.
I plan to return to Bangkok this summer and will absolutely stay at the LM Bangkok again.
May 2, 2013
Rated 4 out of 5 by jll888 A Distance Walk to Skytrain Station
The hotel is just locate next to famous Patpong night market. To go to the nearest skytrain station, you need to pass through the patpong night market street.
July 2, 2013
Rated 5 out of 5 by Akileo Great Experience
Great Location. Great Helpful Staff.
June 4, 2012
Rated 5 out of 5 by NealZ World Class Hotel, Five-Star Service
This was my second stay at Le Meridien Bangkok. I was at the hotel for a week back in February, and when the occasion arose for another trip to Bangkok, there was not even a question in my mind as to where I was going to stay. We took 3 rooms on our first trip and 2 rooms on our second trip, and all of us were equally impressed.
I have stayed in many of the finest hotels around the world, and I can say - without hesitation - that Le Meridien Bangkok has the finest staff of any hotel I have experienced. They are friendly, professional, and willing to go the extra mile on every possible request imaginable (and they usually know what you need even before you ask.) I am very picky, and not always the easiest person to please - but Le Meridien Bangkok not only pleased me, but they far exceeded any expectation that I had.
The facilities are chic and modern, with all of the comforts and conveniences you would expect from a 5-star hotel. The food at the "Latest Recipe" restaurant is consistently exquisite. In room dining is excellent as well.
The meeting facilities are also top notch. On both trips, I rented a conference room to conduct a deposition. The staff was extremely accommodating, both in advance of the event and throughout the event itself. Every need was met and exceeded.
I was made to feel like a welcomed friend from the moment I arrived. I was sad to have to leave and I look forward to my next trip back to Le Meridien Bangkok.
May 13, 2012
Rated 5 out of 5 by Theboua3234 A "MUST" stay for all SPG members
What a fantastic hotel backed up by an unbelieveble staff. The hotel oozes excitement, modern theme and decore and it is in the heart of the magical city of Bangkok.
The staff is truly wonderful, professional and so accommodating. We relied on the staff to help us find fun things to do and interesting places to visit.....they never disappointed!!!
We stayed for a week's visit and our room had a surreal view of the city. So high up and so beautiful & breath-taking.
All SPG members should visit this hotel if you are near Bangkok. It will be one of the best hotel you have ever visited.
November 15, 2011
Rated 5 out of 5 by Cyndee315 The first Starwood hotel I stay
This was my first time to Bangkok and stayed under Starwood hotels. This hotel has a good location which is very near BTS station. Service is excellent and we always feel welcome. 3 things I really appreciated are: we received a cup of welcome drink when check-in! And it tastes nice! I was so surprise to be given this. 2nd thing is, emails were sent by me for lots of questions to ask and received with a very clear and advised replies. Last but not least, the staff is so helpful and passion. Special thanks to Cheif Concierge and Guest Ralations Manager, they both provide us with very detailed information to make our trip more memorable. One last thing is, your staff looks really charming! Stay charm!
September 15, 2012
Rated 5 out of 5 by Coxy Nice modern rooms
When booking this hotel I didn’t realise it was in "main action" of the city, so it is very busy with foot traffic and busy streets all at your door step. Despite this the rooms were very modern and relaxing. Just my style. I did not receive an upgraded room as a Platinum member but that was beyond their control as it was Songkran festival.
As there was no lounge, Happy Hour was served in their bar area which was very good. Their morning buffet was also good. This is one of my favourite hotels in the SPG range in Bangkok because the rooms are very modern.
April 17, 2014
Rated 5 out of 5 by BIgKippa SERVICE made this the BEST hotel I have ever stayed in
I am an avid traveler and have stayed in hotels all over the world, including the best of the best, and the worst of the worst. Places like The Gritti Palace and the Danieli in Venice, which are synonymous with decadence and service...but this hotel's service BLEW ME AWAY! I should mention that not only am I an avid traveler but my expectations are high being a Platinum with SPG, and I am quick to let people know when I am not happy with something. Hard as I could try, I could not complain about my 5 nights here one bit, 5 stars all the way! I didn't try the spa or the pool, so my review is just based on what I experienced, which was amazing!
The hotel itself is clean and modern, updated, stylish and located nicely. It is walking distance from some great shopping, food, nightlife and the skytrain depot for your day excursions. I trekked all around the city and never once thought "I'm staying in the wrong area of town". I am sure there are areas that others might want to stay, but it really depends on what you are looking for, be it shopping, nightlife, or city experience, I think this area had the best of all things and was close enough to the skytrain to be anywhere I wanted within 30 minutes or so.
As far as the Platinum treatment goes I got an upgrade as a Platinum member to a suite, and the room was great! Living and work area, big comfortable bed, TV in each room with plenty of channels, great bathroom with 2 person shower, separate bathtub, and separate room for the toilet. The breakfast buffet was included as a Platinum benefit, buffet was daily from 6am to 10am I think, and there is plenty of great food there for all diets (I'm vegetarian), although their baked breakfast potatoes DO have bacon bits in them and it doesn't say that on the sign, but a quick look inside pointed that out. There was more free bottled water than one person could possibly drink in a day. Trust me, you are going to want all the water you can carry if you are heading out on day trips in Bangkok, it's hot and humid. I've stayed in hotels that only give you 1 bottle of water for free a day per person, I think I counted 10 in my room that were all complimentary AND restocked each day. It included complimentary wi-fi, which worked flawlessly the first 3 days and then suddenly became sporadic, I let the staff know and they were on top of it (I should note that this really only affected me the last 2 days I was there and simply moving from my bedroom to the work area fixed it 99% of the time...not a big deal, and the internet is not setup to cover the bedroom anyway, so no complaints really). Being that I wasn't in Bangkok for work and didn't want to spend much time on the internet I tried to not let it bother me, so I didn't. The ONLY criticism I could offer about the room is that it took me forever to figure out the lighting system! Everything in the room is operated with a switch, which is great, lights, curtains...everything. But, when I first walked in I couldn't see anything and couldn't figure out how to turn on the lights. After trying for 20 minutes or so I finally called down in embarrassment and got the instructions, which started with making sure your keycard is inserted properly, a simple fix. Someone escorting you to the room and showing you, some brief directions/instructions at the desk, or labeled switches could have prevented it. However, walking into a dark room for the first time after a long flight from the states made it frustrating, but once I knew how to work it there were no issues, so a brief, yet easily fixable, inconvenience.
I researched ahead of time extensively, and finally decided on this hotel for my 5 nights in Bangkok to start off my 3 week vacation in Thailand and Cambodia, I was not disappointed. From the moment I stepped through the doors I was treated like I was the most important guest they had, and I'm sure I wasn't....I think this is just the level of service you get from this hotel staff. From the front door to the front desk, to the concierge and the wait staff, to the housekeepers, everyone had one thing on their mind when they saw you..."how can I help you, how can I make your stay more enjoyable?!" A smile on the face and excitement in the voice truly translates in all languages, and little things like a staff member ASKING me if he could join me on the elevator before getting on, who does that?! Of course you can! Get on here buddy!! I just cannot express how wonderful the staff made my experience, the staff above all else TRULY was the highlight.
All and all I have to say that this hotel is about as good as it gets for me. With the rate I got, I wasn't expecting what I actually received, I've paid far more for far less. Adding on top of that the stellar service I received, I have to admit that this is the first 5 stars ACROSS THE BOARD review I have ever given, and they deserve every star. I can't recommend this hotel enough, but I also want it to still be available at the rate I got should I come again...so don't tell everyone!
Thank you so much Le Meridien Bangkok for starting my vacation off right, the other hotels for the rest of my trip have their work cut out for them, you've set the bar VERY high!
November 12, 2013