Rated 2 out of 5 by landshark99 do not stay here
Air conditioning did not work, tv reception is bad, internet barely worked, room service is awful in choice and execution, unedible, bed broken, only good thing is nice size room
July 15, 2014
Rated 2 out of 5 by Odyessus11 Weak Hotel
I stayed at this hotel for two hot and humid days. The air conditioning in my room would operate for 15 minutes and the fail completely. There was no air circulation and the low temperate was 74 degrees F. The air conditioning unit required a manual restart each time to get it to run for the 15 minutes. I reported this in detail to the front desk and it took four tries by maintenance over two days before the problem was fixed. All communication to the hotel with the exception of the fourth try was by me.
I liked the room but it was clearly not maintained. The curtains were off their track and they would not close. The curtain problem was fixed immediately.
July 14, 2014
Rated 5 out of 5 by Marie2014 EXCELLENT PLACE!!
Super room (renovated junior suite), excellent service and kind staff. Close to main attractions and restaurants.
July 14, 2014
Rated 5 out of 5 by W5109 Great property
Excellent staff,large room easy access to other local attractions
July 11, 2014
Rated 3 out of 5 by SBB1 Nicely renovated room
The room we had was very nice - newly renovated and spacious. The front desk was very helpful with restaurants suggestions as well. The common space can use a face lift. There is basically no lobby area and the front entrance is not welcoming.
July 8, 2014
Rated 4 out of 5 by leelee123456 pretty Boutique hotel
Within walking distance to many dining and shopping. The metro is a quick walk as well
July 6, 2014
Rated 5 out of 5 by Beekman Great Choice in Central Montreal
Excellent place for business or touring in central Montreal. The hotel is well located, comfortable, quiet and nicely maintained.
June 20, 2014
Rated 4 out of 5 by dunc911 always an unessary charge
love the hotel and staff!!
however every year, i have stayed here many times, there is a large hold on my credit card after the final bill!!! it is explained as a "system error"..... that is NO excuse.....
due to this i may change hotels for my next trip.
June 10, 2014
Rated 1 out of 5 by Nanno Not a good hotel
Not clean, HVAC not working properly, slow elevators, very dated.
June 1, 2014
Rated 1 out of 5 by liesl19 Not truly a Le Meridian experience
Upon checkin, we were told we were getting a "newly remodeled" room. If that is the case, I fear for the guests staying in the old rooms. The hotel has great location, but is clearly old and the elevators are very noisy. Upon entering the room, it appears a rock band has trashed the bathroom: the sink faucet wobbles so much it is difficult to turn on and perching on the toilet is an act of faith that it will remain secured to the floor because it is so loose and wobbly. For the final insult? A cold shower each and every day, regardless of the time of day you try. Extremely disappointing.
May 29, 2014
Rated 3 out of 5 by fred18 Nice welcoming
The room was very small, no upgraded.
The water closed was not working on arrival, an I had to call two times for repair. The safe was not working, but was repaire. The corridor at my froor was not cleaned. Next time in Montreal I will change Hotel
May 29, 2014
Rated 5 out of 5 by fdboucher Really nice people
I spent two nights here in May. The room was very clean, and the bed comfortable. There was an issue with the room being too hot, but the very nice staff responded immediately and this issue was settled quickly.
The people who work there were very, very nice and cared for the comfort of their guests.
The food at the local restaurant was excellent Italian fare.
This was a very pleasant stay, and I would recommend this hotel enthusiastically!
Thanks for everything! I will be back!
May 28, 2014
Rated 2 out of 5 by paragon concordia
mechanics of room did not work
Switched to second nicer room and still a/c did not work
staff never brought items requested
gym never had water
general sense no one knew what was going on
but staff was nice even though they had issues to work with
May 27, 2014
Rated 4 out of 5 by Stasia Good and Reasonable
Hotel is conveniently located Down Town Montreal, within walking distance to many great restaurants and shopping. It is also reasonably priced. When arriving by car be prepared to wonder where car drop off is. There was nobody in front of the front entrance to guide and there are no signs directing you to drive around the corner where you can use valet service or park yourself.
May 22, 2014
Rated 4 out of 5 by Dojang Wonderful Staff facilitated our stay
The newly renovated room was a waste of the hotel's money. The carpeting and the wall paper were the best features. Manager Massimo Urzillo was unavailable to show him that: No telephone in room. No mirror in room. Fancy fixtures but poor lighting. No room to hang clothing (extremely small space). No electrical outlet for coffee machine. Outlets to recharge cells and iPads are near the floor. Staff.....Robert,Cedric, Joanna, Amanda, Michael, Taha, Peggy,...are what make the hotel.
May 8, 2014
Rated 5 out of 5 by Flyingtailor Really like this hotel
Stayed here again great service from front desk and front door. 2nd stay this month nice.
April 29, 2014
Rated 4 out of 5 by Flyingtailor Great staff
I have stayed here many times a small hotel in a great area. I was given one of the new renovated rooms nice. The staff here are friendly and very helpful. I love staying in this hotel.
April 15, 2014
Rated 2 out of 5 by Frequentflyer99 Run Down
This hotel is not at all what I expected from the pictures and hotel name. The elevators, rooms, bathrooms, hallways are all run down. It does not look like they have done any maintenance on it in years. Television wasn't working in the room either but it was too late to worry about having it changed. The bed was uncomfortable and I woke up stiff as a board. The only good thing was the location and the good evening service in the attached restaurant.
April 14, 2014
Rated 4 out of 5 by MayaG friendly and great location in Montreal
Staff were very welcoming throughout stay, bedroom freshly decorated, paint smell noticeable, nice bed, bathroom and amenities. Hotel in great location for taxi, metro and bus. Easy walk to many galleries, shops etc.
March 31, 2014
Rated 5 out of 5 by EarthyAcademic Loved the room and the bed!
great staff, nice small hotel, lovely, well stocked and furnished room with very comfortable bed and pillows. water pressure was a bit low.
March 26, 2014
Rated 4 out of 5 by Flips Outstanding staff!
I booked this hotel because it is very close to Concordia where I had a meeting, and because it is an SPG hotel. The staff really stood out. Very professional, extremely friendly and helpful. I felt very welcome. I had a room with two double beds and the room itself was very spacious.
March 25, 2014
Rated 3 out of 5 by whatever Le Meridien Montreal - Bad Internet
I have stayed many times at Le Meridien Montreal and now remember their WiFi is programmed to reconnect every few minutes. This is to prevent movie downloads and Skype calls. Staff insist computers look for strongest signal and reconnect, but with full signal strength indicated, the excuse is hard to buy. Hotel is in a great location and staff are very helpful, but Wifi is bad and the breakfast is the identical items everyday.
March 25, 2014
Rated 4 out of 5 by 2Nancy refurbished rooms are great
I was fortunate to get a refurbished room and found the accommodations great. The tap in my bathroom was broken though but overall a very reasonable clean place.
March 17, 2014
Rated 5 out of 5 by HarryF Love staying at Le Meridien
Stayed on March 14 and really appreciated staff went out of their way to ensure requests after last visit were met for this visit. Also appreciate as I stay regularly at least 6 times a year when teaching at Concordia the staff address me by my name. My wife and I love the newly renovated rooms.
Hotel is close to shopping and Montreal Museum of Fine Arts.
March 16, 2014
Rated 2 out of 5 by FalconEye Not staying at this property again
I am a frequent business traveller and stay mostly in SPG hotels. This was the first stay at Le Meridien and I had very high hopes. The front desk staff is very welcoming, Rooms were clean but felt cramped. I like to workout in the morning but they have such a small gym that i lost all interest. It felt like they converted one of the guest room into gym. I purchased the breakfast package but what i got is cold breakfast only. I did not eat breakfast there for rest of my stay. But my biggest disappointment came when hotel charged me $800 for the carpent stain. Yes I made the mistake and spilled some food while eating but i did my due dilegence of informing hotel staff right away but they never mentioned that there might be a charge for the stain. They just said don;t worry we will take care of it for you. After i left the hotel my credit card is charged with almost $800 for this stain. I sent couple of emails but looks like staff is unforgiving and not interested in helping out their loyal SPG customers. I never received the receipt for the work they did. $800 for carpet stain seems outragous with no proof of work. I am left with bad memories at this hotel and have decided to never stay at this Le Meridian. It's been a year since I am staying at hotels in Montreal and I can tell you there are lot of good hotels in the area for the same price.
March 15, 2014
Rated 5 out of 5 by March2014 excellent staff
I went to a family event that was catered by the hotel, and stayed at the hotel. The food was very good - the staff was amazing. On the whole, the hotel is much like any other, but the staff, without exception, made our stay comfortable and enjoyable. I would highly recommend the Meridien for this reason.
March 14, 2014
Rated 2 out of 5 by Bella1972 Not Typical of Meridien Chain
Hotel staff were very nice; but, hotel itself was dated. The room requires repairs and updates. The washroom had peeling paint, dated fixtures, hair dryer wasn't working, the toiletries were terrible. The room itself was a good space; but, dated in decor. The air unit made lots of noise making it difficult to sleep. I wouldn't stay here again.
March 4, 2014
Rated 4 out of 5 by ctd1 New room design
Love the new rooms, Just a couple of things the quilt is tucked in too deep. I either had to completely take the bed apart or put my pillow half way down the bed to pull the covers up to my neck.
March 2, 2014
Rated 5 out of 5 by transit000 This hotel is excellent for us!
It is a walking distance from high-end clothing boutiques and art dealers, museums and health food restaurants. The hotel is located in a beautiful setting. It's great for us who enjoy a quiet, comfortable, modern, but at the same time, a classy interior setting.
February 7, 2014
Rated 3 out of 5 by jkr7 Nice rooms - poor location & ammenities
The room was nicely designed but the location was not ideal. The hotel itself was very small with just one small restaurant that closed early so we could not have breakfast one morning. The lobby is also very small with limited concierge.
I am a Platinum member and expected some sort of upgrade. I was told I was upgraded but my room was exactly the same as my co-worker's room who has no status and we paid the same rate.
February 3, 2014