Rated 4 out of 5 by Stein59 Amazing staff
The staff were among the best I have ever seen at a hotel. We had a snafu with the reservations (through a central booking service) and they were efficient and incredibly cordial as they took care of it. I would have rated the hotel even higher except our view was of another building's brick wall about 30 feet away.
July 30, 2013
Rated 4 out of 5 by Flyingtailor Great staff
I have stayed here many times a small hotel in a great area. I was given one of the new renovated rooms nice. The staff here are friendly and very helpful. I love staying in this hotel.
April 14, 2014
Rated 4 out of 5 by Pedroboy Enjoyable stay
First time we stayed here and we enjoyed it. While we prefer staying closer to the old city, this location is great for museums, quick access to Mont Royal - also lots of places to eat nearby and metro is only a block away.
The suites are particularly pleasant and roomy!
Very pleasant front desk personnel.
July 4, 2013
Rated 1 out of 5 by hockey1 terrible experience
Terrible service. I called ahead and was told I could check in early. The room was not available upon my arrival. Every time I valet'd my car, it took much longer to retrieve that the front desk said. The elevator was very slow. It took 7 minutes for it to reach my floor. The room was old and drab.
December 31, 2013
Rated 5 out of 5 by Flyingtailor Really like this hotel
Stayed here again great service from front desk and front door. 2nd stay this month nice.
April 29, 2014
Rated 4 out of 5 by Travelhappy Service and location
I think the hotel is very accommodating to its guests.the staff are gracious and responsive.it is comfortable not luxurious.the location is perfect,metro,museums,restaurants etc. Amanda at the front desk suggested eating at a place down the street that was great value and excellent,also it was byob.
May 26, 2013
Rated 5 out of 5 by Jeffrey Feels like Paris in Montreal
I really like this Starwood hotel over the others in town as it has more of a French feel and less of that big-convention hotel feel. The staff is great too.
The location, about a mile from old town, is the only potential downside, but the metro stop is a block away as is the main art museum.
February 15, 2013
Rated 3 out of 5 by MicheleM2012 meh
I expected a little more- but all in all it was clean and quiet which is important!
I found the hotel to be a bit dated and underwhelming. The gym was small and the room service menu was limited.
That said, the staff was very attentive and friendly and as said above, the hotel is CLEAN!
June 18, 2013
Rated 3 out of 5 by AP1010 Tired and Dated
The hotel was average at best, definitely not something I would consider a 4 start rating. The rooms were tired and dated and the air quality was terrible, non-existent really. The staff was nice enough and the valet was good but probably not somewhere I would stay again.
February 11, 2013
Rated 4 out of 5 by HawaiiSamurai Wonderful View
I was only in town for a short amount of time. The hotel staff was attentive and helped check me in quickly. They upgraded me to a room with a tremendous view. The breakfast was superb and the location was acceptable. I would not hesitate to recommend this property.
March 24, 2012
Rated 5 out of 5 by joel17 this hotel will be the best hotel
when it will be renovated next year,
because it is downtown the staff are very professional and great
the price are very competitive
i have only one regret, they don't have any club lounge for the spg as others hotel in SPG
for the rest i recommend that hotel
August 20, 2012
Rated 5 out of 5 by 77sunset This is an excellent hotel
Room was very clean with more features than I had ever anticipated. Internet access, close to bus terminal and many fine restaurants. Friendly and courteous staff. Would not hesitate to recommend this hotel to friends and family.
May 7, 2013
Rated 1 out of 5 by labluvr Incredible staff and location
Our recent stay exceeded our expectations. Friendly and exceptionally helpful staff and convenient location made this a great experience. We would go out of the way to stay in Montreal at Le Meridien in order to visit again.
July 13, 2012
Rated 2 out of 5 by integrate Ho hum
It's a tired hotel. I disliked the breakfast - service was poor (only required service was a cup of coffee, which took 10 minutes). I did not like, in such a case, to being forced to tip.
January 26, 2013
Rated 4 out of 5 by suziehelen GREAT PLACE
SITUATED RIGHT IN THE CENTER OF THE CITY you have access to the metro, to visit, etc...the staff is welcoming, courteous and ready to help, all with a nice smile on a rainy day.
August 18, 2012
Rated 5 out of 5 by Irisamtraveller Nice hotel
Sreat stuff and service. Nice hotel in a good location
August 28, 2012
Rated 4 out of 5 by Andrew Is nice, clean and quiet
Clean rooms and good service, very good restaurant
February 11, 2013
Rated 5 out of 5 by biztravelerfromnyc Very nice location
Much larger room than expected and great location
November 27, 2012
Rated 5 out of 5 by BradH Short but Sweet
Came in late and left first thing in the morning but found the hotel to be great. Front desk people were nice and attentive. My only wish was that the hotel had a lounge for an early morning coffee.
August 9, 2014
Rated 4 out of 5 by Linda1956 Staff was wonderful
The staff at the 'Meridian was wonderful. Derek Lee took the time to explain about the local attractions. When we returned to the hotel even though he was off work and in street clothes, he came over to to ask about our day.
August 8, 2014
Rated 4 out of 5 by scoobie123 small boutique hotel
overall, rooms are clean and have nice fixtures but the checkout process was challenging - they only had one staff person at the front desk and there was no check-out email or bill under the door to make check out easy.
August 7, 2014
Rated 3 out of 5 by Fussyone Fantastic Service!
Really fantastic service from the front desk. Very attentive and helpful staff.
The building itself is old but maintained well. The bathroom could use more upgrades.
The location was convenient.
August 6, 2014
Rated 5 out of 5 by Washington27 Montreal Stay
Visiting Montreal is like going to Paris, only better. Montrealers are bilingual, friendly and have that joie de vivre. What makes it even more enjoyable and memorable is staying at the Meridien on Sherbrooke. The entire staff is very very friendly and courteous. The location is excellent. The restaurant and bar are first class. The rooms, recently upgraded, are furnished very nicely and are very comfortable. The Meridien is where I will stay when visiting Montreal.
July 24, 2014
Rated 3 out of 5 by Mohit Good hotel, a bit cramped
First time at this hotel, didn't know what to expect. Overall it was good, since the hotel in an old building. At night it was a bit difficult for even the Taxi driver to find. Also the small hallways and cramped gym was a bit annoying. But clean room, comfortable beds (great actually, I slept like a log#. I do not like office chairs that can't roll, having just a four legged chair was not fun.
Only thing that I would have to say that was annoying was trying to make it back to hotel, Sherbrook St #West) in the evening was a killer for traffic.
I didn't try the restaurant in morning but in-room service was excellent :).
November 27, 2012
Rated 3 out of 5 by Traveler123 Normal stay - nothing spectacular
Hotel was conveniently located near Metro. Some of the staff were really nice but there was a lady who was quite rude. We asked aher about hours for parking on the street and she rudely said that she would not answer the question. She snapped at us and said that we should use the hotel valet service otherwise she cannot help us.
Valet is a voulntary service and you cannot force someone to use it. Also she had no basis to be so rude.
Everything else was fine. There was constant music playing in the elevator which was suppoed to be soothing but a lot of times it sounded lot like a flushing toilet and was more comical than soothing.
Room was clean, sufficiently large.
May 31, 2012
Rated 4 out of 5 by jondee Nice little hotel
Cute little boutique-styled hotel that's very close to the busy downtown area. Recently upgraded and renovated, but unfortunately it still looks and feels as if it was recently touched-up. Very polite and professional staff. Overall nice, clean and quiet. Great location. Thanks!
July 23, 2014
Rated 4 out of 5 by olliven Friendly hotel
A pleaseant and relatively small hotel with excellent staff. The only thing I would like to see improved is the fitness centre. I value a good work out on my travels and it could have been better equipment.
July 24, 2014
Rated 4 out of 5 by kate A lovely staff; nice rooms
Everything about this hotel was perfect, with the exception of the cleaning/house-keeping. I found a moldy, used milk in the safe [!] and the tray of candies had emply (i.e. eaten) cans of nut mix, as if someone had eaten the contents and then tried to cover it up [!] Also: the beds are hard, and the blanket had small holes.
HOWEVER - the room was wonderfully spacious, with a nice view and the staff went way and beyond the call to make me comfortable, take care of my business needs, and address all issues. They were exceptionally nice, too - perhaps nicer than any hotel I have stayed in of late.
February 17, 2013
Rated 5 out of 5 by Schnitzel3 Excellent all around
I booked the room as soon as I got off the plane in YUL. I arrived at the hotel about 35-45 mins later. However, the front desk was unable to find my reservation. He apologized, quickly made me a new reservation and checked me in.
Moments after arriving in my room I received a phone call from the from desk saying my reservation just showed up in the system and he has not only cxld it but also insured I would not be double charged. Quick and incredible service!
Went down for dinner at the hotel restaurant. Service and food was impeccable.
I will never again stay anywhere else in Montreal. Bravo!
January 1, 2014
Rated 5 out of 5 by reeagle 45th anniversary trip
My Thanks to Derek and the front desk staff for the upgrade. It's nice to see long term relationships get rewarded
July 23, 2014