Rated 4 out of 5 by Nicksoncheng Service recovery
A little episode happened at check-in and I was quite disturbed by it.
But the apologies from the staffs were so sincere you just can't still angry for long.
February 28, 2014
Rated 5 out of 5 by LLLLLLL Great
- Bumped up to a suite,
- plenty of snacks constantly brought to the room
- good/easy location in Silom..
- staff ultra nice, at breakfast hahathe manager insisted to swap for a hot one while the expresso sat there too long..
- nice breakfast + spicy herbal tea/juice shots
- didnt have time to see the bamboo bar.. next time~!
- housekeeping a bit behind.. guess they didnt know what to do with the clothes i had scattered around...
December 24, 2013
Rated 5 out of 5 by twsch Still maintaing its high standards
My second stay this year. After my initial stay which was great, I was worried that my expectations would not be met as it was no longer a "new" experience.
I am glad to say that this stay was every bit as good as my first . Staff are superb, the hotel itself is clean, beds are really comfortable, the rooms are spotless and every request is greeted with a smile. The staff really go out of their way to help. I had requested an early check-in and even though the room was not ready, I was given alternatives in order to change and shower. The concierge had made all the reservations for me and the confirmations were ready when I checked in, and listed on my tv message screen in case I forgot. And the location is great. TOP MARKS; the only place I would stay when visiting Bangkok.
December 2, 2013
Rated 5 out of 5 by markdolph Chic hotel with a great staff
Sometimes hotels that are trendy neglect the fundamentals, which is providing guests with comfort and service. Le Meridian - Bangkok delivers on both and for the most part excels. The facilities are modern, yet comfortable. The staff was friendly and helpful and made you feel welcome. I'll return to Le Meridian the next time I'm in Bangkok.
December 31, 2013
Rated 5 out of 5 by badminton76 Good Location and Excellent Services
It will never go wrong if you stay at Le Meridien Bangkok.
The location is superb, walking distance to Skytrain and within in the superb nightlife entertainment in BKK. I like this hotel with its chic style. Comfortable room and bed with nice atmosphere. The staffes there are great, you will feel truly Bangkok hospitality.
Anything you are not sure, ask the concierge, sure you will get the answer, even though you cannot get it, they will try hard to find out for you.
Le Meridien is a jewel in the mids of bustling Patpong and Silom area. Once you step into the hotel, the unique smell will send you all the way to your room.....
Recommended for business traveller.
Sure everytime I come back to Bangkok, I will come back to Le Meridien BKK.
August 6, 2012
Rated 2 out of 5 by bov2041 hotel is not good
I regret that I live for the first time the feelings of this hotel is not good, and I experienced in other hotels in Bangkok is not the same.First of all, the room did not advance upgrade good stay at the front desk when barely required to upgrade to a corner room and I need to accept that this is a smoking room.I had a midnight check-in, hoping to late check-out 16:00 still refuse, tell me only 12:00 Check-out because the hotel is too full. But I checked the room status, the hotel has been available for sale online.No welcome fruit greetings.The room is located on the 8th floor, small, filled with a strong taste of cigarettes.
November 30, 2012
Rated 4 out of 5 by csx117 Stylish interior, best breakfast
Le Meridien trade mark is modern chic, and the design of the rooms in this is probrably the best thought out of the ones I've stayed.
The real pull for return visits, however is the breakfast, which is probably the very best I've ever had anywhere. The trade mark benedict, (made to order) is really exquisite, and the range of fruits, which includes pomello and young coconut is the icing on the cake. The Nai Lert is the only other hotel that comes close on the quality of breakfast.
October 22, 2011
Rated 4 out of 5 by Syl45 Bangkok
Although I only stayed for a short period of time (4 ays), Le Meridien Bangkok made me feel welcome and secure especially the staff. The room was wonderful including the menu items that were available at their restaurants. I didn't utilize all the hotel features such as the spa but the pool area was quite good. However I would have liked the hotel to have add more information in the room about specific sites and sounds of Bangkok.
October 17, 2012
Rated 5 out of 5 by Adreth Amazing luxury. A great gem of a hotel.
We stayed at Le Meridien, Bangkok in late July, 2012 and we had a wonderful stay. The room, breakfast, concierge and general staff were above and beyond all our expectations. We were met with the world famous Meridien drink upon check in, which was a nice gesture. The hotel answered our every need with great enthusiasm and kindness. Overall, our stay was absolute luxury. Highly recommended. We will be returning again.
August 16, 2012
Rated 4 out of 5 by Burton Close to the nightmarket
Check in was quick and friendly, close to the nightmarket, but perhaps a bit too close to the strip bars.
Room is clean but feels dated., Bed linen was wrinkly and was not done properly when we arrived, feels like someone has done a really quick and poor job, so first impression of the room was bad. The floor in the shower does not dry properly, makes it a little uninviting to walk into it again the next morning. .
June 7, 2012
Rated 4 out of 5 by Sby79 great location
love the location of this hotel. near to the party area if you plan to head out at night. Very friendly staff. While i understand their need to maintain security, they do treat guests in a rather insulting way, insisting on photo identification, when you request for a change of faulty key-cards. On the other hand, they allow 'escorts' in to the hotel. I find this discrepancy in hotel security disturbing
August 8, 2012
Rated 5 out of 5 by Flyingtailor Awsome Staff
Have stayed here many times love the location lots of fun close to everything.
But what I really appreciated this time was the staff awesome service. And a really big shout out to the front desk fast and very helpful. The entire staff was great from dining staff (great breakfast) to front doormen and cleaning personal.
Thanks great 3 days spent will come here again.
September 6, 2013
Rated 5 out of 5 by paulsg77 Centrally located, caring, just like at home
The hotel is centrally located in the heart of Bangkok. Staff were familiar with my needs and were willing to assist me whenever required. The room was comfortable and well insulated, hence staying in the room is just like staying at home with all the peace, quiet and comfort for a good night sleep. It's just like back home but in the heart of Bangkok. An excellent choice for all travellers.
September 12, 2012
Rated 5 out of 5 by Colin A Joyful Experience
It was a pleasure and enjoyable staying at the LM.
The check-in experience was speedy although the room type I booked wasn't available but front office staff wanted to ensure I get the best room . It was a very short wait with a complementary drink.
The hotel guest relation manager was really courteous and welcoming, she displayed great attitude, outstanding enthusiasm & exceptional professionalism. It was definitely a joyful experience which I think sets the benchmark standard of guest service in the hotel industry.
This is the 2nd time I met the Front Office Manager and I am impressed that he remembers my name.
This is my 3rd stay at the LM BKK, and I have been uncovering improvements in quality of service. Staff at the SPA was great in meeting guest expectation.
The hotel management need to consider taking an extra step in offering free in-room internet access as part of the "total package" for perfection.
May 26, 2012
Rated 5 out of 5 by Rfong Warm feeling
I travel almost on a weekly basis. Beyond a clean and comfortable environment, what is important is a sense of warmth and coziness. Le meridian bangkok provides me that feeling. All the staff from the reception, restaurant and bamboo chic made me feel at home with their friendly attitude and smiles. This is like home in bangkok.
February 20, 2012
Rated 2 out of 5 by Eldwin Bad experience
Stayed at the hotel for one night in July 2013. Have booked for a non-smoking room but the front receptionist insisted that I have arranged for a smoking room. Arranged for a air purifier to be placed in the room and it did not arrive. As I have very sensitive nose, it was a sleepless nigh. True disappointment.
July 12, 2013
Rated 5 out of 5 by Hawkkwah Best breakfast
Great location to Bkk nightlife - it's just a step away. Hotel is very trendy and well positioned for people on the go. You have almost everything served for breakfast - whole coconut, poached salmon egg, fine selection of cheese and these are not normally found elsewhere. Best ever!!!
March 3, 2013
Rated 3 out of 5 by Henrique74 Good location and good facilities
I have stayed in Le Meridien before, but this time I was not so happy with the service provided. First the staff was not very friendly and took lots of time to process both check-in and check-out. As a SPG member I was expecting some flexibility on late check-out (I only requested until 1:00pm), but the staff did not accept it. One time the room's key was not working in the elevator, and it took me some time to get a new key, and the staff even wanted to check out my identification. Come on! Staff attitude has to be improved, as well as SPG recognition, that's why we are members for. Overall, the hotel location is good as well as the facilities.
October 23, 2013
Rated 5 out of 5 by Gordon1972 GREAT LOCATION
I have not search from map about this hotel location until i check-in only i realize that the hotel is just opposite of Phat Phong night market. It is so easy to go shopping, eating and even entertainment outlets is everywhere. The range of the restaurants are from various.
July 16, 2012
Rated 5 out of 5 by Dannywang 3rd stay at LM
Great stay. Upgrade to advantec suite again. The staffs are fantastic and the breakfast is by far the best. The croissant is really nice.
Location is superb and it's walking distance to everywhere or very near the bts. Keep it up and I will surely come back. I'll be back in 2 weeks after my cny hometown visit in Penang.
February 7, 2014
Rated 5 out of 5 by Breadman Another great stay!
The hotel is modern in style and the decor simple yet appealing and chic. The breakfast spread is generous and has a great variety of foreign and local cuisine . Bamboo chic also provides a great setting for your drink needs and the rooms are big and comfortable.
August 4, 2012
Rated 5 out of 5 by shofer1 calm, elegant
excellent staff, very efficient, very professional, good breakfast buffet. the suite rooms are cleverly designed and and comfortable. will return.
September 30, 2013
Rated 5 out of 5 by Rfong Home away from home
I have been staying at Le Meridien Bangkok since 2010 whenever I visited Bangkok. The staff are very friendly and know me by name from the front desk, to the breakfast restaurant to bamboo chic. It is home away from home feeling for me.
August 20, 2012
Rated 5 out of 5 by tmt168 Well trained professional & customer oriented staff and modern hotel room
very welcoming, attentive, helpful and quick response staff. I feel very comfortable to stay in this hotel. The room is well designed & modern. The window is from ceiling to floor (good view), the curtain of window is well designed.
May 24, 2012
Rated 4 out of 5 by Flyingtailor Fun location
This is a great hotel in a great location with access to everything. Staff are fun and friendly. Great Spa used it 2 times in two days really modern but cozy. Food buffet in restaurant was great. And cant beat price very reasonable.
July 17, 2012
Rated 5 out of 5 by Keith An island of peace
The Le Meridien Bankok is an island of peace from the wonderful, bustling city of Bankok. The lobby and rooms were beautiful and the staff went above and beyond to make everything perfect. Would stay here again in a heartbeat.
March 4, 2013
Rated 5 out of 5 by OneHappyBunny Super Smashing Great!
It was a brief visit but from arriving at the front door to leaving the staff couldn't do enough. Doormen, reception staff to restaurant staff, just lovely.
A big thank you and I look forward to visiting again soon..
March 11, 2013
Rated 5 out of 5 by jenjen123 Luxury at its best!
Stayed at the Le Meridien for a couple of nights on our way to Phuket for the honeymoon. Definitely one of the nicest Le Meridien I have stayed at.
SPG Recognition: Got upgraded to a suite using my Suite Upgrade rewards. The suite was off the hook with some cool features and amenities such as double sinks in the bathroom, electronic controlled curtains, top of the line espresso maker, etc. The only thing hiccup was the front desk receptionist showed me someone else's SPG account info at check-in and then kept on getting my last name mixed up.
Location: According to my Thai friends, the location of the hotel is next to the red light district Pat Pong. However, I didn't really notice that it was an issue since we just taxi'ed to the shopping area, night market, etc.
Food: Breakfast buffet was the best one we had during our 2-week stay. The quality of the food and the selection were all stellar. They had some signature dishes designed by Jean-Georges so being a foodie, I was quite impressed.
My husband and I were definitely sad that our stay in Bangkok was only for two nights given the luxuriousness of the hotel.
August 21, 2013
Rated 5 out of 5 by AC2004 Great hotel experience
Nice and clean room with great interior design. Staff provided professional service and info, very polite and helpful. The breakfast buffet was one of the best I had, fresh and well prepared, nice atmosphere.
August 11, 2012
Rated 5 out of 5 by smile3333 This hotel make me happy!!!
Door man' smile
Reception staff's quickly & professional working
Comfortable bed & sofa
Everything mke me happy..
The best is kind reception staff(name:PRA...: I don't remember name..sorry..)
September 14, 2012