Rated 5 out of 5 by Mrsbruffy A wonderful hotel
We stayed for 4 night for our wedding anniversary . The hotel and staff are amazing nothing was too much trouble . We were given a cake and bottle of wine to celebrate our anniversary . The hotel was spotless, the pools clean and the life guards could not do enough for you . We felt really pampered , breakfast was brillaimt so much choice and the food. Quality was excellent . We had a meal in the Terrace restaurant ( behind the hotel ) which I would reccomend.
Cannot recommend the hotel and staff enough . We will be back .
November 1, 2012
Rated 3 out of 5 by Mynameis This hotel was just average
I didn't like how unprofessional the staff are; at least to me. When I pointed this out by saying to the receptionist to give me my ID and phone (for booking details) instead of placing them in front of her, she was offended and (I think) that's why she gave me a room so far away from the entrance. The reason I think that is; when I asked them to change it, the got me one so close. I need some kind of compensation because that was just a pure waste of time. I would like someone to contact me to clarify this matter further.
December 28, 2012
Rated 3 out of 5 by Ares Average
Staff Members seem to not communicate adequately amongst the various departments. During my stay this caused several delays as I had to explain several times the same issue to 2 or even 3 staff members.Cleaning should be more detailed, dusting was not done inside the drawers. Water supply was stopped without prior notice. Staff were unable to provide accurate info and time frames. I had to call 3 times. I was told it was a 10 minutes issue but took an hour. Cocktail napkins, glasses, spoons etc not always in place.
July 26, 2012
Rated 5 out of 5 by Tricky50 This Hotel is a Fab example of a 5* Hotel
A long weekend stay in this superb Hotel was priceless. The staff were amazing and were allways smilling which created a brilliant atmosphere around the Hotel. The facilities in Hotel were superb and food served in the many Restaurants there was fantastic. One night my Daughter and i got back to the Hotel at 10 pm and went to the Irish Bar without freshening up first and within 30 mins i consumed 3 Guineses and a legendary allday breakfast (priceless). This is my first stay in Le Meridian and 7th visit in to Dubai in 13 years and say without any doubt that this Hotel was the best. 5 mins from airport and never heard a plane take off in the time i was there and a car was allways available to whisk me and my daughter off on sightseeing or shopping trips. It cant get any better.
May 7, 2013
Rated 1 out of 5 by Renee001 Hotel room was horrible
I've stayed here on several occasions due to the convenience of the airport, even though the rooms are always warm - feels as though the Hotel operates a swamp cooler. My last stay, my room was unacceptable. The carpet was filthy and had numerous flies in the bathroom. The Manager was kind enough to upgrade me and stated for the inconvenience, he would credit my stay. Upon check out, I forgot that I had prepaid for my room and thought Manager had credited my stay. When I received my credit card bill with the charge, I contacted the Hotel and after several rude emails from the manager, insinuating I was lying about being told of the credit, he finally agreed to credit one night stay. Needless to say, credit was never received! I don't recommend this Hotel in Dubai to no one and will never stay here again.
July 16, 2014
Rated 5 out of 5 by Nawaf Another Rewarding Experience...
I had a wonderful 4 night stay and this was my second stay in the last 3 months. I had the Superior Deluxe newly renovated room which was nice apart from the fact the single seat faces the TV and the couch faces the single seat; counterintuitive, since two people can't watch TV while sitting on the couch. The only inconveniences I encountered were the birds pecking at my window and singing at the morning, and every single morning out of the 4, waking me up at 6AM daily (nature's wake up call) and the housekeeping staff talking loudly outside the room at around 7AM daily, shortly after the birds daily ritual. Other than the previous 2 points, it was another exceptional stay with the best hospitality and facilities one can expect. Thank you again Le Meridien and see you again soon.
August 14, 2013
Rated 2 out of 5 by Shadow84 Needs improvement
What was good: the hotel is close to the airport and can be reached within 5 minutes, even by walk.
What was bad:
service, reception gave me wrong opening times of SPA and gym, early check-in declined.
concierge, asking for the well known gold souk and sheik saeed house, they guided me to Deira city center.
Facilities: old, used, dark. The equipement was not state of the art, TV small, AC very loud, lights dark. Bathroom accessories missing
Restaurants: expensive. Need to be suited during daytime (40°)
August 23, 2012
Rated 5 out of 5 by Aboodi Everything you need in a towel
I always stay at this tole when I am in Dubai for many reasons, the staff are so friendly and courteous from the doorman, concierge, reception staff and cleaners, always greeting you with a smile and good day, plenty of restaurants to choose from -19 in the hotel and beautiful grounds with more than one swimming pool. The restaurants outside in The Village have nightly music too. One of the finest Royal Club Rooms ever making this one of the finest hotels to stay in when in Dubai, I love returning here.
April 21, 2013
Rated 5 out of 5 by Trish24 This hotel provides an excellent and professional service.
I have stayed at this hotel twice in the last couple of years en route to Australia and thereafter return journey to UK.
The staff are totally professional, warm and friendly. They are respectfull of your own personal needs and try and help in any way possible to ensure your stay is comfortable.
I intend to stay agin in March 2015, this time with my daughter and granddaughter.
September 7, 2014
Rated 3 out of 5 by rnraghavan Ideal location
This place has a wonderful location, right opposite Dubai International Airport. Beautiful lawn outside the room and a nice and spacious room. The one big frustration I had during my stay (that makes me rate this 3) was the cigar/cigarette smell in the room which made me feel uneasy for most part of the night.. I expected a non-smoking room (or maybe the smell was coming from the duct? Not sure but that wasn't nice. Didn't try the food and beverages so not rating.
July 27, 2014
Rated 5 out of 5 by Nawaf Attention to details at its finest
My only complaint was waiting for 30 mins for my room to be ready (I arrived around 1:20PM) but since I have informed the hotel a day before and also due to its proximity to the airport it should have been handled better i.e. offering me a drink while I wait. After check-in it was endless comfort and the best hospitality one could get and that's what makes Le Meridien worth it. I'll never stay anywhere else again after experiencing this hotel and it's exceptional highly trained and welcoming staff.
June 2, 2013
Rated 5 out of 5 by Jake11 Great Stay Great Hotel
Again, as on previous visits, the hotel has ticked all the boxes. Marvellous restaurants and bars, many different facilities. A special mention must go to the staff who play such an important role in ensuring that the stay is both welcoming and efficient. All staff from the moment you arrive until the time you leave and all in between have an excellent attitude with a "nothing is a problem" approach. This makes you feel very special. I would highly recomend Le Meridien and will return very soon.
November 6, 2012
Rated 5 out of 5 by Jezza Another excellent stay
I have been using this Hotel since 1999 and it always fulfills my expectations and needs when travelling on business. Good service and facilities with more than enough Restaurants to suit all tastes. I particularly would recommend the Long Yin Chinese Restaurant where the food and service is first class. My only comment would be to have a choice of pillows as I always find the ones in the rooms too soft for my liking. If you are travelling through or staying on business its well worth a look at
September 22, 2013
Rated 5 out of 5 by Mike331 Excellent Service
Staff was very attentive to my needs.
As I was about to check out of the hotel, I realized I had a wrong bag which I picked up at airport the night before. The hotel staff assisted me in returning the bag to the rightful owner who happened to be one of the hotel guest. On my way to the airport, the staff made sure that I was provided a vehicle and a driver who waited and assisted me in claiming my bag at the airport arrival and then later helped me at the airport departure with my heavy bags.
January 13, 2013
Rated 4 out of 5 by Docray52 Meridien Village and the service are excellent
In April 2014 I enjoyed the excellent service, the pool area and Meridien Village for 5 days.
The breakfast buffet is superb and I spent hours during the evenings in the Village. One thing is really a pitty: NO FREE WI-FI!!! The rent is only for a very high price availble. This is no service excellence in the mobile 21st Century. Metro Link station "Airport Terminal 1" is in walking distance (less than 300m from the hotel entrance.) Convenient also with luggage.
April 23, 2014
Rated 3 out of 5 by Shambo Unexpected and unwelcome early monring call!
Staying for one night on a 10-hr layover between international flights. I checked-in late and was scheduled to depart at 5.00am. I had an early morning call booked for 4.30am. At approx 1.40am I had a call from reception requesting if I was scheduled for a flight to South Africia! Needless-to-say, this was most disruptive to my short sleep. When I was checking out I mentioned this call. My comments appeared not to have been taken very seriously and was brushed off by the check-out opertaor.
November 16, 2013
Rated 5 out of 5 by PleP Excellent Retreat from the Bustle of Dubai
Many positives about my stay in the Royal Club. The staff were helpful, friendly and efficient and my room was quiet and comfortable. The one really niggling thing was that you charge for internet in the room. It might be free in the Club business centre, but it seems mean and money-grabbing to make a room charge for what is, these days, a basic facility. Also, I thought that the range of food on offer was very good but the quality was pretty average, particularly in the Mexican restaurant.
June 11, 2012
Rated 5 out of 5 by donnie61 A Home away from Home
Love this hotel, from the minute I enter the doormen greeting you to the Executive club people always saying hi the whole staff basically. The room was awesome fruit basket to all of the staff at the Dining areas to the pool staff working at Dubliners and the mojitos they make there is the best in Dubai, And the Spa for massage, mens facial or manicure or pedicure they will take care of you if.and check out is a breeze and they always Thank you for staying there Like a Home away from home.
August 9, 2012
Rated 2 out of 5 by SP1964 Smelly Rooms & Toilets
This is a terrible experience. Emirates Airways put me up here fro a few hours of transit and i could not believe it - the toilets were smelling, the staff were at best un friendly and the whole experience was bad leaving me to feel that maybe the staff believed that since this was a "free" stay sponsored by Emirates Airways, we guests will accept any thing.
Emirates Airways have their own checkin section . Maybe the regular checkin area and the rooms where you pay to stay are better .....
February 24, 2013
Rated 4 out of 5 by Kimsweden Old hotel
It is sad that the hotel is charging a fortune for WiFi. In the room I couldn't find any www address or phone number to the hotel. Neither were there any inhouse phone list. Phones were very old and not very user friendly. Bar and food expensive.The big swimming pool was extremely cold due to a broken heater. Impossible to swim there. However, the hotel staff is very service minded, friendly and professional. The health club is really very good and well equipped. Plenty of parking lots.
December 27, 2012
Rated 1 out of 5 by Oli911 This Hotel is a nightmare
The stay was a nightmare as we had to stay in a room, which was a construction site and not finished. The whole night we had to try to sleep with lights on as there was a problem with the proximity switch of the lights. Whenever we tried to turn off the lights they went on again after a few minutes. Also we could not get a key for the room as the electronic lock was not working. The only way to open the door was to call the facility management of the hotel. Hairdryer and other necessary items have not been available due to the construction. We had to pay a mid range four figure amount of AED for a night with no sleep! As it was the night from 31/12/2012 to 01/01/2013 we had an excellent start into the new year! Photos and videos of the room and the issue with the lights can be submitted if required.
January 8, 2013
Rated 4 out of 5 by pocketangel Great for a weekend city break
The rooms are an excellent size, with two large twin beds and plenty of room for a weekend stay. The hotel has some excellent facilities, with the Friday brunch at Yalumba restaurant being a particular highlight! The only complaint we had was having to pay for WiFi even in the main areas of the hotel - this was an unexpected expense in a hotel of this type. Overall, I would recommend the hotel and will be returning in the near future next time I am staying in Dubai for the weekend.
June 9, 2013
Rated 5 out of 5 by Bilko55 Superb Break at Le Meridian Dubai
I normally stay in Dubai on business and have stayed in most of the hotels over the years. However this was a small break for my wife and I. Knowing the layout of the Meridian having had stayed there several times. I decided to book 5 days. We had a fabulous time from the moment we entered the door to being dropped of at the airport. The staff are exceptional and a credit to the mangers, Restaurants and bars also superb. We will be back and we can recommended this hotel to anybody.
August 27, 2012
Rated 5 out of 5 by stuartrob All You Need From A Hotel And More
Having stayed at the Le meridien hotel on numerous occasions, the hotel/staff have never failed to exceed my expectations. The staff are courteous, friendly and nothing is too much trouble. I would like to add a special mention to the Royal Club manager, August, who is a real credit to the hotel.
Le Meridien hotel is a home from home.
One minor note I would like to make, you do not offer SPG points. Are you looking into this, or is it going to stay as a no reward hotel?
November 11, 2012
Rated 5 out of 5 by DocWatson Great stopover and city-visit hotel
This hotel is so close to the airport that you can almost smell the jet fumes...not really, thankfully. The trip to the hotel is literally five minutes, making for a painless transfer after a long flight.
The rooms and the staff are probably the best aspects of this hotel...clean spacious rooms, with staff throughout who are pleasant, friendly and efficient.
If that weren't enough, the selection of restaurants is impressive...though I somehow keep returning to The Warehouse.
May 6, 2013
Rated 5 out of 5 by fwbsampson Great Hotel and location
Excellent service from check-in to check-out.
Room service was very prompt and responsive to my order/needs. I enjoyed the complimentary beer and fruit basket. One note, trying to connect to the internet was very difficult. I had to call for assitance twice and finally was awarded a voucher to get connected (took about 30 minutes). Other than that breakfast was awesome and again the entire staff was responsive to me needs. Enjoyed the stay and \.will be back in the future,
August 3, 2012
Rated 4 out of 5 by ChrissieK Good location - big rooms - free parking
I chose this hotel based on location and free parking. Staff were pleasant but I would not say exceptionally and did not seem that they would go out of their way, except for the evening manager and housekeeping staff.
Room service was fine.
Wake up calls on time.
I liked my room on the ground floor and the French doors opened towards the pool and garden which was fab as I did not have to walk through the lobby. Perfect place to unwind after a long day.
The room was noisy. The people across the hall and next door could be heard all night and so on a business trip with a bad night sleep was not enjoyable. The sound proofing should be improved.
The facilities and amenities were great although I did not use all.
In general the hotel feels 'tired' and could use some upgrading.
Overall I would go back and stay again.
September 6, 2012
Rated 5 out of 5 by Roseanna60 Near the airport but so quiet
A perfect, convenient location for short stopovers. Very attentive staff, super soft beds and wonderful breakfasts that my two hungry teenagers thought just the best ever!
September 21, 2014
Rated 3 out of 5 by MLouis Should I come back?
I have been to Dubai about 5 or 6 times in the last couple years, and the only Hotel I have ever stayed was the Le Meridien Airport.
I was there again for 2 nights this week and because of a business delay needed to stay one more evening. I was very disappointed they could not find a room for me to extend my stay one more night, and even more disappointed when I discovered they made this exception for the two colleagues I was traveling with.
So much for loyalty programs.
November 14, 2013
Rated 3 out of 5 by jerome00100 Note really a five stars
Bathroom was old and small, I don't think that you'll seen a bathroom like this one in another five stars hotel. There's a lot of work around the hotel they are building new facilities and the vieuw was not protect from this mess...Air conditioned is noisy, very noisy, not at the level of this kind of hotel. Whatever the staff was very good and the hotel is clean. My wife and my children will go there at the end of august I hope for them a better stay, i'll let you know
July 31, 2012