Rated 5 out of 5 by SPGXYZ Good hotel, Great staff
I'm now in the Meriiden Bangkok. The hotel is good but the staff if great, I would like to make a special mention about Kok, the concierge, he try to do as much as possible to help, and normally he find answers for everything.
I have to be next week again in Bangkok and I have changed my reservation that was in another hotel, to Meridien because I'd liked a lot the service.
The only thing not very positive, is that as SPG gold member I have received the standard benefits that it's not a lot, my experience if Asia is that gold members are more rewared.
31 de julio de 2013
Rated 5 out of 5 Everything is fine except basic process...
Everything is fine here. The warm greetings and welcoming smile on staff, the facilities, the clean environment, and etc...
Only one thing needs to be improved is receptionists' training on basic things. I checked in on April 11 staying for 4 days and a lady receptionist provided the check-in service to me. As a Gold member reserved the room via official website, there should be some benefits for me to selected from such as free internet or 250 starpoints....
This lady (sorry I can't remember her name) just wanted to sell the starpoint upgrade options to me but not ask me to select from the member offerings... Only when I mentioned if I can choose the member benefits, she figured out that SPG has this offerings.
I must say her attitude and smiles were very nice, but profession goes before the warm feeling. The staff training on basic processes need to be improved and the rest are already at the highest level.
Yes, I will come back again and hope the basics can be picked up soon.
17 de abril de 2014
Rated 5 out of 5 by Coxy Nice modern rooms
When booking this hotel I didn’t realise it was in "main action" of the city, so it is very busy with foot traffic and busy streets all at your door step. Despite this the rooms were very modern and relaxing. Just my style. I did not receive an upgraded room as a Platinum member but that was beyond their control as it was Songkran festival.
As there was no lounge, Happy Hour was served in their bar area which was very good. Their morning buffet was also good. This is one of my favourite hotels in the SPG range in Bangkok because the rooms are very modern.
17 de abril de 2014
Rated 5 out of 5 by Yusuke Nice friendly stuff and perfect location
Especially for SongKran season, this hotel is just perfect for everything.
Nice and friendly staffs are always give us the bath towels at entrance since we do really wet after water play. and it just 5 mins to main water playing area from hotel on foot. NO TAXI, NO BTS, NO Tuk Tuk, it is very important for Songkran season.
And 24H gym is surely big plus!
16 de abril de 2014
Rated 5 out of 5 by maturedexplorer Best Hotel in Bangkok
I have found my favorite hotel in Bangkok ! The friendliest staff and would not change anything about this place.
13 de abril de 2014
Rated 5 out of 5 by mrpoon One of the better breakfasts
Really, one of the better breakfasts among Starwood hotels. Perhaps, they should have more offerings in terms of local cuisine.
9 de abril de 2014
Rated 5 out of 5 by Jatin One of the friendliest hotel!
The staff in the hotel are very cordial and take real initiative of being helpful when you need. They don't wait for you to tell them, they take the first step!
7 de abril de 2014
Rated 5 out of 5 by Heini Staff
Most friendly and service minded staff.
15 de marzo de 2014