Rated 5 out of 5 by Aboodi Everything you need in a towel
I always stay at this tole when I am in Dubai for many reasons, the staff are so friendly and courteous from the doorman, concierge, reception staff and cleaners, always greeting you with a smile and good day, plenty of restaurants to choose from -19 in the hotel and beautiful grounds with more than one swimming pool. The restaurants outside in The Village have nightly music too. One of the finest Royal Club Rooms ever making this one of the finest hotels to stay in when in Dubai, I love returning here.
April 21, 2013
Rated 2 out of 5 by Shadow84 Needs improvement
What was good: the hotel is close to the airport and can be reached within 5 minutes, even by walk.
What was bad:
service, reception gave me wrong opening times of SPA and gym, early check-in declined.
concierge, asking for the well known gold souk and sheik saeed house, they guided me to Deira city center.
Facilities: old, used, dark. The equipement was not state of the art, TV small, AC very loud, lights dark. Bathroom accessories missing
Restaurants: expensive. Need to be suited during daytime (40°)
August 23, 2012
Rated 5 out of 5 by Nawaf Attention to details at its finest
My only complaint was waiting for 30 mins for my room to be ready (I arrived around 1:20PM) but since I have informed the hotel a day before and also due to its proximity to the airport it should have been handled better i.e. offering me a drink while I wait. After check-in it was endless comfort and the best hospitality one could get and that's what makes Le Meridien worth it. I'll never stay anywhere else again after experiencing this hotel and it's exceptional highly trained and welcoming staff.
June 2, 2013
Rated 5 out of 5 by Duncan88 Another excellent break at Le Meridien Dubai
Another great break at Le Meridien Dubai, want to say a big thank you to all the staff from Royal Club, Housekeeping, Courtyard Pool Bar, not forgetting Dipendra, sorry Neil never managed to see you this time, you were always too busy.......Another mention to the guys who met me at the airport on the way home, I believe this service has only recently started, great idea and the guys were excellent!! Will be back around xmas time!!! Thanks...
September 24, 2013
Rated 3 out of 5 by Oliver1967 Good hotel.
I went to the Meridien of business, spending there 3 nights. I received an upgrade to Executive Club. The room was nice but I asked for a king size bed and received one room with 2 medium beds. There was also works in progress near my room, so impossible to sleep during the day because of the noise. The restaurants are good, from every part of the world, and if you wanna try some Belgian beers, go to the Warehouse.
October 7, 2013
Rated 5 out of 5 by Jake11 Great Stay Great Hotel
Again, as on previous visits, the hotel has ticked all the boxes. Marvellous restaurants and bars, many different facilities. A special mention must go to the staff who play such an important role in ensuring that the stay is both welcoming and efficient. All staff from the moment you arrive until the time you leave and all in between have an excellent attitude with a "nothing is a problem" approach. This makes you feel very special. I would highly recomend Le Meridien and will return very soon.
November 6, 2012
Rated 5 out of 5 by Swede395 Wifi
Excellent hotel ,but lack of free wifi is hard to understand .
November 15, 2013
Rated 5 out of 5 by Mike331 Excellent Service
Staff was very attentive to my needs.
As I was about to check out of the hotel, I realized I had a wrong bag which I picked up at airport the night before. The hotel staff assisted me in returning the bag to the rightful owner who happened to be one of the hotel guest. On my way to the airport, the staff made sure that I was provided a vehicle and a driver who waited and assisted me in claiming my bag at the airport arrival and then later helped me at the airport departure with my heavy bags.
January 13, 2013
Rated 5 out of 5 by PleP Excellent Retreat from the Bustle of Dubai
Many positives about my stay in the Royal Club. The staff were helpful, friendly and efficient and my room was quiet and comfortable. The one really niggling thing was that you charge for internet in the room. It might be free in the Club business centre, but it seems mean and money-grabbing to make a room charge for what is, these days, a basic facility. Also, I thought that the range of food on offer was very good but the quality was pretty average, particularly in the Mexican restaurant.
June 11, 2012
Rated 5 out of 5 by Nisha33 Wonderful
Good, clean hotel with excellent service. My stay was over night so I originally purchased the cheapest room they had available. Once I checked-in they told me that I was upgraded to the Executive Room, with a great view of the pool side-NICE!!. Once in the room I had a complimentary glass of wine and a fruit basket. The in room dinning was delicious! I enjoyed my stay so much I wanted to miss my flight just so I could stay there an extra night.
September 14, 2013
Rated 2 out of 5 by SP1964 Smelly Rooms & Toilets
This is a terrible experience. Emirates Airways put me up here fro a few hours of transit and i could not believe it - the toilets were smelling, the staff were at best un friendly and the whole experience was bad leaving me to feel that maybe the staff believed that since this was a "free" stay sponsored by Emirates Airways, we guests will accept any thing.
Emirates Airways have their own checkin section . Maybe the regular checkin area and the rooms where you pay to stay are better .....
February 24, 2013
Rated 5 out of 5 by donnie61 A Home away from Home
Love this hotel, from the minute I enter the doormen greeting you to the Executive club people always saying hi the whole staff basically. The room was awesome fruit basket to all of the staff at the Dining areas to the pool staff working at Dubliners and the mojitos they make there is the best in Dubai, And the Spa for massage, mens facial or manicure or pedicure they will take care of you if.and check out is a breeze and they always Thank you for staying there Like a Home away from home.
August 9, 2012
Rated 4 out of 5 by Kimsweden Old hotel
It is sad that the hotel is charging a fortune for WiFi. In the room I couldn't find any www address or phone number to the hotel. Neither were there any inhouse phone list. Phones were very old and not very user friendly. Bar and food expensive.The big swimming pool was extremely cold due to a broken heater. Impossible to swim there. However, the hotel staff is very service minded, friendly and professional. The health club is really very good and well equipped. Plenty of parking lots.
December 27, 2012
Rated 4 out of 5 by pocketangel Great for a weekend city break
The rooms are an excellent size, with two large twin beds and plenty of room for a weekend stay. The hotel has some excellent facilities, with the Friday brunch at Yalumba restaurant being a particular highlight! The only complaint we had was having to pay for WiFi even in the main areas of the hotel - this was an unexpected expense in a hotel of this type. Overall, I would recommend the hotel and will be returning in the near future next time I am staying in Dubai for the weekend.
June 9, 2013
Rated 1 out of 5 by Oli911 This Hotel is a nightmare
The stay was a nightmare as we had to stay in a room, which was a construction site and not finished. The whole night we had to try to sleep with lights on as there was a problem with the proximity switch of the lights. Whenever we tried to turn off the lights they went on again after a few minutes. Also we could not get a key for the room as the electronic lock was not working. The only way to open the door was to call the facility management of the hotel. Hairdryer and other necessary items have not been available due to the construction. We had to pay a mid range four figure amount of AED for a night with no sleep! As it was the night from 31/12/2012 to 01/01/2013 we had an excellent start into the new year! Photos and videos of the room and the issue with the lights can be submitted if required.
January 8, 2013
Rated 5 out of 5 by Kent17 This is a great comfortable valuevfor money hotel
The experience I have with this hotel is extremely pleasant starting from reception right up to all the supporting personnel. Their English literacy, good mannerism, product knowledge is impressive. I must also acknowledge here that I accidentally left behind a set of personal items and only realized it >24 hours after I checked out. I called the reception, a gentleman by the name of Mr. Ibrahim was very helpful and connected me to lost & found section. A lady by the name of Ms Alicia is also very courteous and helpful. Within just less than 5 minutes, she told me house-keeping has record of items found. She is very cautious in the verification process to ensure I am the rightful owner of the items. She also help to make arrangement for the items to be courier to me. I must strongly say thst the level of service and helps accorded to me is beyond my expectation. Le Meridien Dubai is really a top hotel in UAE. I shall not hesitate to recommend it to all my business associates.
October 25, 2013
Rated 5 out of 5 by AltheDago The best place to stay in Dubai I've found so far
Le Meridien features spacious, well-appointed rooms and gorgeous lobby and grounds. Dining choices are varied and diverse and the food was uniformly excellent. The bed was just right, though I still can't fathom the current infatuation with duvets instead of blankets.
All-in-all the best value for a hotel in Dubai that I have tried in the last 2.5 years.
October 17, 2013
Rated 5 out of 5 by Bilko55 Superb Break at Le Meridian Dubai
I normally stay in Dubai on business and have stayed in most of the hotels over the years. However this was a small break for my wife and I. Knowing the layout of the Meridian having had stayed there several times. I decided to book 5 days. We had a fabulous time from the moment we entered the door to being dropped of at the airport. The staff are exceptional and a credit to the mangers, Restaurants and bars also superb. We will be back and we can recommended this hotel to anybody.
August 27, 2012
Rated 5 out of 5 by stuartrob All You Need From A Hotel And More
Having stayed at the Le meridien hotel on numerous occasions, the hotel/staff have never failed to exceed my expectations. The staff are courteous, friendly and nothing is too much trouble. I would like to add a special mention to the Royal Club manager, August, who is a real credit to the hotel.
Le Meridien hotel is a home from home.
One minor note I would like to make, you do not offer SPG points. Are you looking into this, or is it going to stay as a no reward hotel?
November 11, 2012
Rated 5 out of 5 by DocWatson Great stopover and city-visit hotel
This hotel is so close to the airport that you can almost smell the jet fumes...not really, thankfully. The trip to the hotel is literally five minutes, making for a painless transfer after a long flight.
The rooms and the staff are probably the best aspects of this hotel...clean spacious rooms, with staff throughout who are pleasant, friendly and efficient.
If that weren't enough, the selection of restaurants is impressive...though I somehow keep returning to The Warehouse.
May 6, 2013
Rated 5 out of 5 by fwbsampson Great Hotel and location
Excellent service from check-in to check-out.
Room service was very prompt and responsive to my order/needs. I enjoyed the complimentary beer and fruit basket. One note, trying to connect to the internet was very difficult. I had to call for assitance twice and finally was awarded a voucher to get connected (took about 30 minutes). Other than that breakfast was awesome and again the entire staff was responsive to me needs. Enjoyed the stay and \.will be back in the future,
August 3, 2012
Rated 4 out of 5 by ChrissieK Good location - big rooms - free parking
I chose this hotel based on location and free parking. Staff were pleasant but I would not say exceptionally and did not seem that they would go out of their way, except for the evening manager and housekeeping staff.
Room service was fine.
Wake up calls on time.
I liked my room on the ground floor and the French doors opened towards the pool and garden which was fab as I did not have to walk through the lobby. Perfect place to unwind after a long day.
The room was noisy. The people across the hall and next door could be heard all night and so on a business trip with a bad night sleep was not enjoyable. The sound proofing should be improved.
The facilities and amenities were great although I did not use all.
In general the hotel feels 'tired' and could use some upgrading.
Overall I would go back and stay again.
September 6, 2012
Rated 3 out of 5 by jerome00100 Note really a five stars
Bathroom was old and small, I don't think that you'll seen a bathroom like this one in another five stars hotel. There's a lot of work around the hotel they are building new facilities and the vieuw was not protect from this mess...Air conditioned is noisy, very noisy, not at the level of this kind of hotel. Whatever the staff was very good and the hotel is clean. My wife and my children will go there at the end of august I hope for them a better stay, i'll let you know
July 31, 2012
Rated 5 out of 5 by Iris The hotel staff were phenomenal
I was incredibly impressed with the friendliness and helpfulness of the staff. They were efficient in assisting us with whatever we needed, and they responded thoughtfully to our requests. We were in one of the rooms that had not yet been renovated, but it was still clean, well-furnished, and with a great patio that led to the pool. We dined in several of the restaurants, and all of the service staff were of a very high standard. I would definitely stay here again.
April 8, 2013
Rated 3 out of 5 by Ginge 3.5 to 4 star level of hotel
Staff are very helpful, construction works going on at the moment so it is a bit noisy, airconditioning is very loud in the room so take your ear plugs, rooms are very old and tired and dont have a great outlook through windows, ask for a hairdryer at the fixed ones are about 40 years old, can walk from T1 airport, not close to any shopping centres so you need to catch taxi's everywhere or hire a car, pool bar is great if its not too hot to be outside!
July 20, 2013
Rated 5 out of 5 by Raal Good customer services
The facilities are good and very condusive for a one night stay waiting for connection etc. as I have never stayed for vocation etc.
November 4, 2013
Rated 4 out of 5 by SAHScott ON LINE BOOKING
I booked this room on the Le Meridian website for 11 Aug 13 for $650 AED. However when I received the confirmation, it showed 11 Aug 14. There is no way this was my mistake. There had to have been a problem with the website. I did'nt notice the error on the confirmation email. But I did confirm my reservation and when I was planning on checking in with hotel staff. two days previous to my arrival. However, when I called the day of my arrival, I was told my reservation was for 2014 and that I would need to pay nearly double what I had booked the room fo. Tried and tried to get staff to realize this was a problem with your website and not me but got no real satisfaction. Too bad, your hotel is very nice and I have stayed there many times. But I feel like I've been wronged on this visit and got no satisfaction from the staff in correcting the issue.
August 13, 2013
Rated 5 out of 5 by mikkie Perfect home away from home
I have stayed in many Le Meridien Hotels around the world for many years. In the UAE I have been a client of Le Meridien Abu Dhabi since it opened many years ago.
This was the first time at Le Meridien Dubai and undoubtedly the best choice made. The hotel is beautiful, excellent location, one doesn't feel like one is in town due to the lovely gardens, the facilities are excellent, the staff is very courteous, helpful, cannot do enough for you and make you feel like you are the only guests.
This hotel offers so much that it is quite easy to not wish to go anywhere at all during one's stay and simply enjoy each day there.
We were staying in the Royal Club section, it was simply wonderful.
Thank you to everyone there. We shall most definitely come back.
My only negative comment is that it doesn't participate to the SPG program.
April 15, 2013
Rated 4 out of 5 by banjo10 This hotel is very central
We spent 8 nights at this hotel and were very impressed with our stay, The new years celebrations were 1st class. We had the royal club package and this was the highlight for us as the the staff were amazing especially the manager augustus and josephine how made sure we always had great service and plenty to eat & drink.
Also the pool staff were very attentive and helpfull although the toilets in those areas could do with more cleaning.
The large choice of resturants and bars was ideal as you dont have to travel to eat well.
The only down side was the jules bar which the food was not to the same standard as the others and they have ladies of the night working there which was surprising to see in Dubai.
Overall i would say this is avery comfortable and well run hotel and would hope to return, Thanks for a wonderfull holiday.
January 4, 2013
Rated 5 out of 5 by Rabab Great place
I had a wonderful time. The hotel is beautiful and the bed is soooooo comfortable that you sink in the huge pillows. I would recommend it to all
November 2, 2013