Rated 2 out of 5 by Nic01 It's okay
My first two stays were decent. Second was better than the first stay. Third stay things were not so great. Receptionist was giving me a courtesy wii-fi access then took the paper back and asked me to pay for it. I asked why but no response. Just that I now should pay for it if i wanted it. Then i asked for change for a large AED bill so I could tip the porter. I just saw the receptionist give change to someone else. I just wanted two smaller bills, nothing major. She said no, she didn't have change. There's more but lastly, I had to wait 35 mins. to get my luggage to my room. Longest wait ever. Didn't see a line of people so not sure what the hold up was. Never had one of the help just take the pass key and enter my room. After that happened the first time that evening, I decided it was good to put the security latch on the door. if you want to ask someone if they need anything, use the phone to ask the guest.
May 20, 2014
Rated 1 out of 5 by Oli911 This Hotel is a nightmare
The stay was a nightmare as we had to stay in a room, which was a construction site and not finished. The whole night we had to try to sleep with lights on as there was a problem with the proximity switch of the lights. Whenever we tried to turn off the lights they went on again after a few minutes. Also we could not get a key for the room as the electronic lock was not working. The only way to open the door was to call the facility management of the hotel. Hairdryer and other necessary items have not been available due to the construction. We had to pay a mid range four figure amount of AED for a night with no sleep! As it was the night from 31/12/2012 to 01/01/2013 we had an excellent start into the new year! Photos and videos of the room and the issue with the lights can be submitted if required.
January 8, 2013
Rated 5 out of 5 by donnie61 This Hotel makes you feel welcome
Outstanding and at times speechless, this Hotel goes out of its way to make you feel welcome and part of its family, It will start with the Doormen and Bell hops welcoming you to the hotel knowing where to take you, The whole Royal Club Team (because they are a team) Going the extra mile to ensure your stay there is memorable, Everything from In room dining who remember you preferences, to the people at the Spa making a booking is very easy, the all the eateries, and pubs there Especially the wait staff at the Warehouse, and the outside wait staff at Jules to the entire staff at Long Yin, it is always a pleasure to return to your hotel. And Checking in and out with the Royal Club staff is easy!! I would like to thank Ms Vida, Carol, Gemmy, Gleyo, Mona, Margie, and ,Marla for all that you do!! You really do care about the customers and customer service.
April 23, 2014
Rated 4 out of 5 by pocketangel Great for a weekend city break
The rooms are an excellent size, with two large twin beds and plenty of room for a weekend stay. The hotel has some excellent facilities, with the Friday brunch at Yalumba restaurant being a particular highlight! The only complaint we had was having to pay for WiFi even in the main areas of the hotel - this was an unexpected expense in a hotel of this type. Overall, I would recommend the hotel and will be returning in the near future next time I am staying in Dubai for the weekend.
June 9, 2013
Rated 5 out of 5 by Bilko55 Superb Break at Le Meridian Dubai
I normally stay in Dubai on business and have stayed in most of the hotels over the years. However this was a small break for my wife and I. Knowing the layout of the Meridian having had stayed there several times. I decided to book 5 days. We had a fabulous time from the moment we entered the door to being dropped of at the airport. The staff are exceptional and a credit to the mangers, Restaurants and bars also superb. We will be back and we can recommended this hotel to anybody.
August 27, 2012
Rated 4 out of 5 by Yeti Excellent new facilities but a little soulless
After many previous visits, stayed in the newly opened Royal Club building, the room facilities are fantastic, the staff were welcoming and as helpful as ever, but I just couldn't help but feel the building is a little bit clinical and lacks the relaxed atmosphere of the old Club area
June 2, 2014
Rated 5 out of 5 by stuartrob All You Need From A Hotel And More
Having stayed at the Le meridien hotel on numerous occasions, the hotel/staff have never failed to exceed my expectations. The staff are courteous, friendly and nothing is too much trouble. I would like to add a special mention to the Royal Club manager, August, who is a real credit to the hotel.
Le Meridien hotel is a home from home.
One minor note I would like to make, you do not offer SPG points. Are you looking into this, or is it going to stay as a no reward hotel?
November 11, 2012
Rated 5 out of 5 by DocWatson Great stopover and city-visit hotel
This hotel is so close to the airport that you can almost smell the jet fumes...not really, thankfully. The trip to the hotel is literally five minutes, making for a painless transfer after a long flight.
The rooms and the staff are probably the best aspects of this hotel...clean spacious rooms, with staff throughout who are pleasant, friendly and efficient.
If that weren't enough, the selection of restaurants is impressive...though I somehow keep returning to The Warehouse.
May 6, 2013
Rated 4 out of 5 by ChrissieK Good location - big rooms - free parking
I chose this hotel based on location and free parking. Staff were pleasant but I would not say exceptionally and did not seem that they would go out of their way, except for the evening manager and housekeeping staff.
Room service was fine.
Wake up calls on time.
I liked my room on the ground floor and the French doors opened towards the pool and garden which was fab as I did not have to walk through the lobby. Perfect place to unwind after a long day.
The room was noisy. The people across the hall and next door could be heard all night and so on a business trip with a bad night sleep was not enjoyable. The sound proofing should be improved.
The facilities and amenities were great although I did not use all.
In general the hotel feels 'tired' and could use some upgrading.
Overall I would go back and stay again.
September 6, 2012
Rated 5 out of 5 by fwbsampson Great Hotel and location
Excellent service from check-in to check-out.
Room service was very prompt and responsive to my order/needs. I enjoyed the complimentary beer and fruit basket. One note, trying to connect to the internet was very difficult. I had to call for assitance twice and finally was awarded a voucher to get connected (took about 30 minutes). Other than that breakfast was awesome and again the entire staff was responsive to me needs. Enjoyed the stay and \.will be back in the future,
August 3, 2012
Rated 3 out of 5 by MLouis Should I come back?
I have been to Dubai about 5 or 6 times in the last couple years, and the only Hotel I have ever stayed was the Le Meridien Airport.
I was there again for 2 nights this week and because of a business delay needed to stay one more evening. I was very disappointed they could not find a room for me to extend my stay one more night, and even more disappointed when I discovered they made this exception for the two colleagues I was traveling with.
So much for loyalty programs.
November 14, 2013
Rated 3 out of 5 by jerome00100 Note really a five stars
Bathroom was old and small, I don't think that you'll seen a bathroom like this one in another five stars hotel. There's a lot of work around the hotel they are building new facilities and the vieuw was not protect from this mess...Air conditioned is noisy, very noisy, not at the level of this kind of hotel. Whatever the staff was very good and the hotel is clean. My wife and my children will go there at the end of august I hope for them a better stay, i'll let you know
July 31, 2012
Rated 5 out of 5 by Josepi Great features
This hotel had some of the best features I have ever seen. A large spacious room, with large comfortable bed. Jaquzzi, power shower & TV in the bathroom mirror.
Plenty of wardrobe space, and on the ouside of the rooms a personal check in/out on each floor.
Wonderful staff...Thank you
May 28, 2014
Rated 5 out of 5 by Iris The hotel staff were phenomenal
I was incredibly impressed with the friendliness and helpfulness of the staff. They were efficient in assisting us with whatever we needed, and they responded thoughtfully to our requests. We were in one of the rooms that had not yet been renovated, but it was still clean, well-furnished, and with a great patio that led to the pool. We dined in several of the restaurants, and all of the service staff were of a very high standard. I would definitely stay here again.
April 8, 2013
Rated 4 out of 5 by banjo10 This hotel is very central
We spent 8 nights at this hotel and were very impressed with our stay, The new years celebrations were 1st class. We had the royal club package and this was the highlight for us as the the staff were amazing especially the manager augustus and josephine how made sure we always had great service and plenty to eat & drink.
Also the pool staff were very attentive and helpfull although the toilets in those areas could do with more cleaning.
The large choice of resturants and bars was ideal as you dont have to travel to eat well.
The only down side was the jules bar which the food was not to the same standard as the others and they have ladies of the night working there which was surprising to see in Dubai.
Overall i would say this is avery comfortable and well run hotel and would hope to return, Thanks for a wonderfull holiday.
January 4, 2013
Rated 5 out of 5 by mikkie Perfect home away from home
I have stayed in many Le Meridien Hotels around the world for many years. In the UAE I have been a client of Le Meridien Abu Dhabi since it opened many years ago.
This was the first time at Le Meridien Dubai and undoubtedly the best choice made. The hotel is beautiful, excellent location, one doesn't feel like one is in town due to the lovely gardens, the facilities are excellent, the staff is very courteous, helpful, cannot do enough for you and make you feel like you are the only guests.
This hotel offers so much that it is quite easy to not wish to go anywhere at all during one's stay and simply enjoy each day there.
We were staying in the Royal Club section, it was simply wonderful.
Thank you to everyone there. We shall most definitely come back.
My only negative comment is that it doesn't participate to the SPG program.
April 15, 2013
Rated 4 out of 5 by CW39 Best Staff in the World!!
let me pass to anyone who will read this entry -- the Le Meridien staff is the best in the world and I have traveled around the entire world. Reception, breakfast, service, every little thing is met with enthusiasm and zeal ... friendliness and people that have a ready smile -- even when my day was going tough. I stay at this hotel every time I visit to Dubai... and will continue to do so. i recommend you give the Le Meridien a try -- you wont regret it.
December 11, 2012
Rated 5 out of 5 by Sied Business Trip
Had a fantastic experience while staying at this hotel. Considering it is just an 'airport' hotel it is probably the best place I have ever had the pleasure to visit.
All the staff couldnt do enough for you, and the food in the retaraunts was excellent - (the only downside, after being in Britain, there is still smoking allowing in some of the places in the hotel....)
Specifically, the food in Casa Mia and Long Yin is quite easily unmatched in the UK.
June 2, 2013
Rated 3 out of 5 by Ginge 3.5 to 4 star level of hotel
Staff are very helpful, construction works going on at the moment so it is a bit noisy, airconditioning is very loud in the room so take your ear plugs, rooms are very old and tired and dont have a great outlook through windows, ask for a hairdryer at the fixed ones are about 40 years old, can walk from T1 airport, not close to any shopping centres so you need to catch taxi's everywhere or hire a car, pool bar is great if its not too hot to be outside!
July 20, 2013
Rated 4 out of 5 by Marcus 18 USD fo a pint of fosters?
I enjoy staying at the hotel but the food and drink prices seem ridiculous. The hotel is showing its age. The hallway carpets are worn and dated. Resturaunts are good but overpriced. I know this going in, so unless I can book the hotel at a large discount and then use the savings to pay for the food I stay somewhere else. Really need to consider providing a free shuttle, as it infuriates taxi drivers when they find out you are going across the highway.
May 15, 2013
Rated 4 out of 5 by Alam18 The hotel was beyond my expectations.
Though my stay at the hotel was very short but the location to and from the airport was very suitable.I found the room very comfortable and met all my expectations.The staff at the front office were extremely courteous and helpful and I will immensely praise them.The buffet breakfast is extremely sumptuous and elaborate.I will definitely stay in this hotel in coming days and recommend it to my friends and business associates.
Good going.....keep it up.
February 10, 2013
Rated 1 out of 5 by MARAN it was BAD
IT WAS BAD....
THIS HOTEL NEEDS IMMEDIATE FACE LIFT....
TOO OLD !!!!!!
TOILETS SMALLER THAN A MATCH BOX
SANITARY FITTINGS , BATH TUB, WASH BASIN ARE ALL AGED
INTERNET WIFI IS TOO TOO SLOW.
STAFF VERY AGRESSIVE IN COLLECTING MONEY FROM THE CUSTOMER THAN PROVIDING SERVICE.
STAY AWAY FROM THIS HOTEL....TILL THEY RENOVATE AND INCORPORATE A CHANGE IN ATTITUDE AMONG THE STAFF TO BE MORE FOCUSSED ON THE CUSTOMER THAN REVENUE, BECUASE HE IS THE CAUSE OF REVENU
October 20, 2012
Rated 4 out of 5 by CarolinaHerrera Feedback
As an airport transit hotel this worked fine except that the staff were unable to provide us with a kettle in the room to make tea (as opposed to coffee) apparently due to a fire hazard as a result of a previous guest. The water in the coffee heater incidentally only ever got to tepid in temperature and no good for tea. Otherwise, the staff were helpful and pleasant. The rooms however are in need of a refurbishing and are rather basic but are clean.
December 27, 2012
Rated 5 out of 5 by geoff48 this hotel exceeded my expectations
I have stayed in many hotels for business and pleasure and i must say that this is definitely one of the best.The staff were excellent very polite and attentive,location was perfect for us and facilities very good.there are also plenty of restaurants on site. I highly recommend the royal club rooms they are very good value for money.
May 10, 2014
Rated 5 out of 5 by Nisha33 Wonderful
Good, clean hotel with excellent service. My stay was over night so I originally purchased the cheapest room they had available. Once I checked-in they told me that I was upgraded to the Executive Room, with a great view of the pool side-NICE!!. Once in the room I had a complimentary glass of wine and a fruit basket. The in room dinning was delicious! I enjoyed my stay so much I wanted to miss my flight just so I could stay there an extra night.
September 14, 2013
Rated 5 out of 5 by SunnyRenfrew This excellent Hotel with great facillities will not disappoint.
This was our second visiit to Le Meridien Dubai Hotel. This time we stayed in an 'art-lok' room with an amazing shower, modern decor and hi-tec features. It was kept immaculately clean...we loved this room.
The pool area was so peaceful set in lovely gardens. It was great to come down each morning to find our sunloungers ready and waiting, thanks to the ever helpful pool staff. Lunch by the pool each day was so relaxing.
The Meridien Village adjoining the hotel grounds offers numerous restauants to choose from. We had our favourites and visited each twice. The Indian restaurant staff took time to explain the various dishes and on one visit actually had the chef prepare a curry to my specific taste.
All the staff in the Hotel were extremely courteous and helpful.The location was perfect for us and we would not hesitate to to stay here again.
October 31, 2012
Rated 1 out of 5 by SAZZ wouldn't stay there again even if its free!
stayed in this hotel because Emirates offered me a hotel as a First Class passenger and when i saw Le Meridien i said why not supposed a decent hotel.
the entrance only for Emirates passenger which feel odd and isolated from the hotel main entrance.
the room is not that good, the bathroom need to be on major major renovations.
the best thing in this hotel was the breakfast buffet. the staff of the restaurant were amazing and very efficient
April 14, 2013
Rated 5 out of 5 by Duncan88 Another excellent break at Le Meridien Dubai
Another great break at Le Meridien Dubai, want to say a big thank you to all the staff from Royal Club, Housekeeping, Courtyard Pool Bar, not forgetting Dipendra, sorry Neil never managed to see you this time, you were always too busy.......Another mention to the guys who met me at the airport on the way home, I believe this service has only recently started, great idea and the guys were excellent!! Will be back around xmas time!!! Thanks...
September 24, 2013
Rated 3 out of 5 by Martinne Nice hotel, but be careful which room you get
I stayed in this hotel as my connection with Emirates failed. When entering through the Emirates reception it looks like a Grade B hotel. The rooms at this end are also around Grade B standard.
However, once you leave this part of the hotel it is a lovely facility with three swimming pools and a dozen restaurants. The Emirates side of the hotel tells you nothing about facilities, so don't be fooled. Talk a walk and you will be amazed.
January 13, 2014
Rated 4 out of 5 by MickG A good stop over
We arrived late at night following a long flight from Paris. We were met at the airport, driven to the hotel, met by receptionist at the car, shown to our room where the paper work was quickly done.
We were given a fruit platter and drink and able to be a sleep very quickly thereafter.
With a wake up call and car awaiting for us in the morning we were back in the airport quickly the next morning. Professional, comfortable and great staff.
July 7, 2013