Rated 5 out of 5 by SuNi3 Service with sincerity and warm hospitality
Spent 3 nights in this hotel with my family and we loved the services extended from the ground staff from the moment we entered this hotel. The staffs are always smiling sincerely and helped us as much as we they could. The concierge team was very efficient in arranging our trips as well. The hotel rooms are clean and comfortable plus bottled drinking water are replenish twice aday. Kudos to the all staff that made our stay memorable.
May 6, 2013
Rated 5 out of 5 by Knight ““Surpassed Expectation””
Le Méridien is top notch! Lobby is beautiful, customer service is excellent rooms are well kept and impeccably clean
I had access to the club lounge on the top floor where the staff was always extremely polite and helpful
Perfect location with pretty much everything on your doorstep that you'd need. Plus a quick journey from the airport.
January 17, 2014
Rated 4 out of 5 by Marie1974 Not as good as before
This is my third stay at your hotel and unfortunately it wasn't as good, as previous occasions. Room 1105 is looking old and a bit scruffy. I received no upgrade to the Starwood member floor, even though I booked quoting my SPg number, this was dissapointing. The hair dryer in my room was disgustingly dirty, I did hand it in to your reception staff. Not sure if I would stay again, which is sad, as before I've had great stays.
February 3, 2013
Rated 5 out of 5 by HalCanada This hotel is ideally situated near the action
Stayed right before Christmas break. Hotel is ideally situated next to night market - you can't get better location than that! Staff were great and were exceptionally courteous.
Am a Gold and they went out of their way several times to acknowledge me and my kids.
Pool is indeed cool but kids loved it and I liked the refreshing plunge. Pool itself is quite neat and has great views of the mountain and temple in the distance.
January 2, 2012
Rated 4 out of 5 by ds7229 Great location
The hotel is in a great location. Sadly the pool was freezing cold even though it was 30c out and very warm. Many guests were annoyed that the pool was not heated as was I. The rooms are a bit run down and in need of a deep clean to be that of SPG standards. The staff was very friendly and helpful.
January 27, 2014
Rated 5 out of 5 by OneManHorse Excellent & Efficient hotel
This is an excellent hotel. Clean room with full facility, in-room safe, complimentary bottle drink, coffee & tea, ironing, comfortable bed, huge room, etc... Friendly & efficient staff.
One very sad point, In-room wifi chargeable! Hope management review this.
January 28, 2014
Rated 4 out of 5 by Sinova Chiang Mai Le Meridien
The hotel is rated as five star but I only can see it as a four star at best. The shower area has black mold in-between the tile and cracks in some areas. Also the "Rain" shower doesn't work at all. Bath towels are thin from a five star standard. The breakfast buffet needs better temperature control as most dishes are just warm. As SPG preferred member, my room was not in the "preferred guest" level.
April 3, 2013
Rated 5 out of 5 by Garybsingapore Great place for Business or Pleasure
The Meridien Chiang Mai is located close to restaurants, shops, coffee houses, the night market and more. The staff is attentive and friendly. The hotel facilities are excellent. Both the pool and Gym are very nice. Parking is convenient and local transportation is abundant. Prices are very reasonable at the hotel's outlets. I would recommend this hotel for a holiday stay, business or special event.
August 24, 2012
Rated 4 out of 5 by linustw Everything Is Fine Except A Bit Pricey
1st time in Chiang Mai and stayed in this hotel
Its everything a 5-Star hotel should have but we find it a bit too pricey at over BHT6,000 per night.
The room was adequate but nothing ground breaking or fantastic.
The daily breakfast is ordinary with no extra ordinary services.
January 20, 2014
Rated 5 out of 5 by Steve13 Great location, room, food, view, staff
We stayed two weeks and enjoyed every day. The Club Lounge is great and service exceptional. Our room had a terrific mountain view with a tub for two that had a great view of the city. The night market location is perfect and always easy to get transportation to wherever. We look forward to staying here again in the future. (pool great but water a bit cold, but we were here in the colder season)
December 26, 2011
Rated 4 out of 5 by Dorko123 Not even placed on an SPG floor
Despite my number being placed on my reservation, I was not acknowledged as and SPG gold member and not asked about preferred benefits. I already had free wifi as I was attending a conference who had set that up. So all in all, it is a very nice hotel, but they need to work on their SPG recognition
January 11, 2014
Rated 3 out of 5 by Pip007 This hotel has no WI-FI in guest room, very out of date
Wi-fi is most important for modern day communication, there's hardly any hotel the world not providing free wi-fi in guest room, Le Meridien in Chiang Mai is one of them, which is disappointing. Staff also not well mannered, reluctant to service. Rooms not ready when arrived and mixed up rooms - not up to standard.
December 29, 2013
Rated 4 out of 5 by Hmmboy Internet
Love the hotel with one HUGE exception. Provide free wifi in the room. No one is happy about a nickel and dime charge for in room wifi (in this case $20!!), when 1 and 2 star hotels are offering it for free. So you have dozens of guests sitting in the lobby on the internet using the free wifi - makes zero sense. Just raise your room rate a few dollars and provide this critical item.
September 4, 2012
Rated 4 out of 5 by Vincent Good Hotel
Overall the hotel met our expectation and front desk staff are all very helpful. Location is great with easy access to the night bazaar which is right infront. Good spread of food for breakfast but could vary the food a bit more as we saw mostly the same spread over our 3 nights stay.
Should have free wifi access in the room instead of having to come down to lobby for free wifi.
March 31, 2013
Rated 5 out of 5 by HfromNJ Great location, nice rooms and amenities
The hotel is a modern design hotel in a great location, walking distance from attractions, shops and the night market.
Amenities are very good although prices for food and spa are a little high. Hwever, everything was excellent and tasty.
The staff is nice when you ask for their guidance but less upfront with friendly advises as I experienced in other SPG hotels in Thailand.
March 24, 2013
Rated 5 out of 5 by Peng Excellent hotel for service and location.
2nd stay at LM Chiang Mai this year. Centrally located and the service, especially at the Executive Lounge, was excellent. Staff are knowledgable and will try to meet guests' needs. I needed to check-out early and require slightly early breakfast service. I was allowed to pre-order the night before and had it served at the opening breakfast time.
November 21, 2013
Rated 4 out of 5 by Garybsingapore Great place to stay if you are in Chiang Mai
Located just across from the night market, close to restaurants and interesting places. Excellent restaurants, conference facilities, a very nice gym, pool and excellent spa facilities. Beautiful SPG executive lounge and exceptionally well trained and helpful staff.
January 11, 2014
Rated 5 out of 5 by NinaLee This hotel is so famous in China
Yes it is the most famous hotel in China, a lot of travellers such as my mother and me only focus on this hotel in Chiang Mai and it is the only one choice in Chiang Mai.
The location is fantastic and buffet breakfast is very nice.
Being SPG member, they arranged a room on the 19th floor for us so that we could find a good view in the room.
November 21, 2013
Rated 5 out of 5 by Guysocute MODERN HOTEL AND GREAT LOCATION.
We spent 2 nights in this hotel. located close to the night bazaar market where you can find some local product as well as great place for eat around the hotel. Room is very clean, modern which we can see the night view of Doi Suthep. Bed very comfortable and very suit for us. Pool also great place for relax. I love Le meridien Chiang mai and I will be back for sure.
December 20, 2012
Rated 4 out of 5 by tiger88 Good Meridien Standard
I stay here regulalrly on business and usually enjoy the stay. Sometimes I have had problems in the past with getting meeting rooms at reasonable rates. This time I was kindly offere a room for five meetings as part of my package. This was a kind gesture and will bring me back.
The hotel is comfortable and the staff try very hard to make my stay as nice as possible.
September 4, 2012
Rated 5 out of 5 by CH300559 Very Nice Hotel
My wife and I spent 3 nights at this hotel in March 2013. We stayed in a suite and it was excellent. The service was very good, beds comfortable. We made use of the club lounge and the food and service was excellent. Only caution is not to arrange a pick-up at the airport through the hotel. It is about 3 times more expensive than a local taxi. Taxis are quite good.
March 24, 2013
Rated 4 out of 5 by Ben2012 Excellent service
It was my first time at this property, and I had a great stay. Although I was a little surprised upon arrival that the lobby attendants would not let me up to the club lounge reception to check in. I had to wait in line in the lobby, speak to the reception, who then proceeded to direct me to check in at the club lounge.
The location of the hotel is superb - just outside the old city and literally right along the night market. You'll find restaurants and shopping conveniently around the hotel as well.
The facilities are great - pool, gym, and spa. Good selection of restaurants, although a dedicated Thai restaurant would have been nice.
And the club lounge. Excellent service and views of the mountain. Get a window seat during cocktail hour, and you will get a breathtaking view of the sun setting behind the mountain. I cannot speak enough about the service. They really go out of their way to take care of you. Well done!
March 13, 2013
Rated 5 out of 5 by chiu excellent location.
we enjoyed our visit to chiangmai very much partly because of the location of the hotel. we were able to walk to many great eating and shopping places within old chiangmai and across the ping river. the room itself was fantastic to come back to after each of our outings, clean and comfortable. concierge was knowledgeable and helpful in recommending places to visit.
January 19, 2013
Rated 5 out of 5 by Lingam Wonderful Hotel In Paradise
Enjoyed my stay in this hotel as the room and the view of the mountain was superb. Counter staff was kind enough to upgrade my room as they did not have a king size bedroom (as requested during reservation) available do to full occupancy. Kudos to the front office staff in making me happy after I was told that I could not have a king size bed with a good view.
August 16, 2012
Rated 5 out of 5 by AVMAX 2 nights with wife and kids
Everything from A to Z was just perfect!
I had our room booked online with SPG points.
Got everything organized thru email with SPG Front desk Manager (highly professional).
Kids and wife were delighted with the pool and I was delighted with the fitness center.
Staff extremely available and professional.
We will definitely come back before the end of the year.
October 21, 2012
Rated 5 out of 5 by sk1212000 best SPG staff and recognition
Starwood should send some of their US employees to this hotel to train on hospitality and how to treat platinum members! The upgraded suite was gorgeous and the staff were fantastic in arranging transportation and tours.
My one and only negative comment was to maybe consider not serving such poor quality of sugar water juices at breakfast in the restaurants.
January 5, 2012
Rated 4 out of 5 by ram68 Great location - well kept property
The location of the hotel is great for tourists - right at the night market where activity begins at about 5PM every day. The property is not too far from the airport - just a 15 to 20 minute ride in the taxi - costs about 150 Baht.
The hotel lobby is spacious and done up well. The rooms are well furnished and clean. We were given a room that overlooks the night market area - good to watch the activity on the street.
By and large staff were efficient and helpful. It would not hurt them if they smiled at guests or greeted them with a little more warmth. Begining from the bellboys to the people at the front desk to the staff in the restaurant - there was a mechanical attitude to going about their chores. We felt the difference all the more since we came in to Chiang Mai from an Anantara property where the staff went overboard with their warmth and friendliness. Other than this minor issue, it is a great property to stay at.
Breakfast was a little steep at well over 700 Baht after taxes per head - we opted to just pick up some light food from the 7/11s down the road.
The inhouse spa is also a tad expensive if you compare it to some good spas in the vicinity (not the small time operators).
February 3, 2014
Rated 5 out of 5 by Zaz1815 A very nice first time at Le Meridien Chiangmai
Hospitality of the North, combined with professional Staff and very nice and comfortable hotel. I am a 5 years'scustomer of The chedi wich is a great reference of what excellence of service is in Chiangmai. I would say that Le Meridien met my expectations.
It is my first time at this hotel and I will go back next time, also to enjoy the reward program.
January 25, 2013
Rated 5 out of 5 by SUNY A pleasant stay at this hotel
A bit busy atmosphere at the lobby, but great opportunity to socialize with new friends. Suggest add few extra seats, and provide few internet terminals at the lobby, I am not sure if there is any but could not find myself. I liked the rooms - spacious and clean. Sufficient lifts provide quick acces to the rooms, excellent.
All in all a pleasant hotel.
March 21, 2013
Rated 5 out of 5 by Richardg Great Hotel, wonderful location
We stayed at Le Meridien for 5 nights. It is in a perfect location, literally in the middle of the night market. This hotel is truly 5 star and service levels are exceptional in all regards. Wonderful pool area and gymnasium. It greatly enhanced our stay in Chiang Mai and I recommend it to anyone who wants to be at the center of activity in Chiang Mai.
February 25, 2013