Rated 5 out of 5 by JonathanTravelConnoisseur Chiang Mai Delight
Excellent 5-star facility in Chiang Mai for those who like to get dirty exploring the old city, the night market, play with elephants and tigers all day and THEN return to luxury and comfort for rest and relaxation. Breakfast buffet goes beyond for all tastes and ethnicities, and front reception so kind and accommodating. Slight room for improvement: room could be better cleaned, sink drainage issue, and the spa did not have sauna or steam in the gender specific areas.
January 1, 2014
Rated 5 out of 5 by SunnyDays Terrific location, Great Service
Stayed here for 4 nights and had a wonderful stay. Our room was facing the mountains and it was beautiful. The Club Lounge had everything one can ask for and the service superb. The staff in general were great and extremely courteous. The housekeeping can use some training and improvement. Once we were given a pair of slippers that has already been used and complimentary tootbrush/toothpase were missing and only one handsoap between the wash basin, bathtub and showers.
September 13, 2012
Rated 5 out of 5 by Christo Absolute Gem
As a Platinum member I have stayed at several of the Starwood Hotels over the years. This Hotel makes me me believe that my Loyalty to Starwood does have its benefits. If ever I went into the Hotel business, I would want all my staff to be like theirs.
There are so many Hotels in Asia with staff that don't have the same respect for their guests as they did years ago, The Meridien Chiang Mai still has it. Hopefully they will never change. We had a wonderful experience.
May 26, 2013
Rated 4 out of 5 by Pogsy Great location, lovely staff
Location of the hotel is good - walking distance to old town and only 15 minutes from the airport. Staff were extremely helpful and friendly. Club lounge was also very good. Only down-side was some noisy neighbours - walls could do with being a little more soundproof! Pool area and seating is also not really adequate for the size of hotel. But in general, a very pleasant stay.
May 5, 2014
Rated 4 out of 5 by Posche Nice spacious lobby and rooms with good decor and size
-Feels that they should look into the crowd lingering at the lobby. Came back at 12+am and saw a group of guests from India sitting around the sofa with feet up the chairs.
-Nice gesture as I was using the WIFI at the bar area and staff took the initiative and served me iced water
-Water flow in the bathroom was not good and the toilet bowl was stuck on my day of departure.
- Water from standing shower will flow out to the tiles even though rooms are closed
March 24, 2013
Rated 4 out of 5 by JunG62 Great Hotel .. Fair Front Desk Services
One hotel in Chiang Mai that we've always stayed, the location, the facilities, the services at the restaurants, spa, and the concierge. However, our experience with the front desk is not that impressive, we're not sure if we're Thai to have lower standard of services or not. If you can trainn your front desk not to have too much ego of working with one finest hotel chains, that would be great. Smile More .. Speak More Politely...
March 18, 2014
Rated 5 out of 5 by travel66 Excellence.........again.
An excellence experience, again at the leMeridien. Not one to vacation in any city twice, where Chiang Mai has draw my husband / myself three times, our choice of hotels has been, as would be the leMerdien, as the service is outstanding. beginning with an upgrade to the junior suite........ awww the junior suite with the spacious living room, to relax in once you have managed to crawl out of the tub. Crawl out as the view is overlooking the city, mountains, and you have relaxed to your hearts desire. Luxury, at its peak. Breakfast in the quiet of the club lounge to the buffet on the main floor, the service is outstanding. Even on a crowded morning on the main floor , the food items were replenished rapidly, even my coffee cup. Directions, given willing and easy to understand. Did not use the pool, as my desire was to explore............
October 31, 2012
Rated 5 out of 5 by ThaiKoong The great of service
I got the warmest welcome by the hotel staff like staying at home. All gym room and swimming pool facilities were great.
I also got a surprised room upgrading and birthday cake due to checking in my birthday date.
That's a massive impression to me.
May 26, 2014
Rated 4 out of 5 by EL18 Great hotel but except the toilet
Our overall experience in this hotel were great. The night bazaar was very near to the hotel and the staff were helpful and friendly. I'd booked three Le Royal Club Rooms but unfortunately the rooms were not connecting so it was not convenient for young children who wish to stay on the other room.
The bathroom was clean but toilet bowl
(WC) easily stuck and overflow. Quiet disgusting. Had to call for maintenance twice for two different rooms.
December 30, 2012
Rated 5 out of 5 by SuNi3 Service with sincerity and warm hospitality
Spent 3 nights in this hotel with my family and we loved the services extended from the ground staff from the moment we entered this hotel. The staffs are always smiling sincerely and helped us as much as we they could. The concierge team was very efficient in arranging our trips as well. The hotel rooms are clean and comfortable plus bottled drinking water are replenish twice aday. Kudos to the all staff that made our stay memorable.
May 6, 2013
Rated 4 out of 5 by Marie1974 Not as good as before
This is my third stay at your hotel and unfortunately it wasn't as good, as previous occasions. Room 1105 is looking old and a bit scruffy. I received no upgrade to the Starwood member floor, even though I booked quoting my SPg number, this was dissapointing. The hair dryer in my room was disgustingly dirty, I did hand it in to your reception staff. Not sure if I would stay again, which is sad, as before I've had great stays.
February 3, 2013
Rated 5 out of 5 by HalCanada This hotel is ideally situated near the action
Stayed right before Christmas break. Hotel is ideally situated next to night market - you can't get better location than that! Staff were great and were exceptionally courteous.
Am a Gold and they went out of their way several times to acknowledge me and my kids.
Pool is indeed cool but kids loved it and I liked the refreshing plunge. Pool itself is quite neat and has great views of the mountain and temple in the distance.
January 2, 2012
Rated 5 out of 5 by Tay9 Great staffs and Best location
Special thank you to Khun Rojjana and Khun Noppanai for special care to guests and made our memorable stay. Staffs are friendly, especially front desk and bellman. Check-in and check-out process are very fast and convenient. The location is the best because it's located near Night Bazaar and also not far from the airport.
April 28, 2014
Rated 3 out of 5 by Makyv27 Great hotel
Will come back again. Recommended for any type of travelers .
May 30, 2014
Rated 5 out of 5 by Tumm Half boiled egg
I have stayed in several hotels under starwood brand and other brands, this was the first time the waiter in the club lounge served my half boiled egg exactly as I wanted and the days after.
Great work to the management and the hotel team this is a proof your attention to details.
May 3, 2014
Rated 4 out of 5 by Sinova Chiang Mai Le Meridien
The hotel is rated as five star but I only can see it as a four star at best. The shower area has black mold in-between the tile and cracks in some areas. Also the "Rain" shower doesn't work at all. Bath towels are thin from a five star standard. The breakfast buffet needs better temperature control as most dishes are just warm. As SPG preferred member, my room was not in the "preferred guest" level.
April 3, 2013
Rated 5 out of 5 by Garybsingapore Great place for Business or Pleasure
The Meridien Chiang Mai is located close to restaurants, shops, coffee houses, the night market and more. The staff is attentive and friendly. The hotel facilities are excellent. Both the pool and Gym are very nice. Parking is convenient and local transportation is abundant. Prices are very reasonable at the hotel's outlets. I would recommend this hotel for a holiday stay, business or special event.
August 24, 2012
Rated 5 out of 5 by Steve13 Great location, room, food, view, staff
We stayed two weeks and enjoyed every day. The Club Lounge is great and service exceptional. Our room had a terrific mountain view with a tub for two that had a great view of the city. The night market location is perfect and always easy to get transportation to wherever. We look forward to staying here again in the future. (pool great but water a bit cold, but we were here in the colder season)
December 26, 2011
Rated 5 out of 5 by GDCM Couldnt have asked for more
Went for a wedding anniversary and were totally looked after by the staff in every department. The 2 hour spa treatment was amazing,dinner in Favola was great ,breakfast in the exec lounge very relaxing looking out over the city.
Thanks to everyone. We had a great time and will be back.
April 21, 2014
Rated 4 out of 5 by Hmmboy Internet
Love the hotel with one HUGE exception. Provide free wifi in the room. No one is happy about a nickel and dime charge for in room wifi (in this case $20!!), when 1 and 2 star hotels are offering it for free. So you have dozens of guests sitting in the lobby on the internet using the free wifi - makes zero sense. Just raise your room rate a few dollars and provide this critical item.
September 4, 2012
Rated 4 out of 5 by Vincent Good Hotel
Overall the hotel met our expectation and front desk staff are all very helpful. Location is great with easy access to the night bazaar which is right infront. Good spread of food for breakfast but could vary the food a bit more as we saw mostly the same spread over our 3 nights stay.
Should have free wifi access in the room instead of having to come down to lobby for free wifi.
March 31, 2013
Rated 5 out of 5 by HfromNJ Great location, nice rooms and amenities
The hotel is a modern design hotel in a great location, walking distance from attractions, shops and the night market.
Amenities are very good although prices for food and spa are a little high. Hwever, everything was excellent and tasty.
The staff is nice when you ask for their guidance but less upfront with friendly advises as I experienced in other SPG hotels in Thailand.
March 24, 2013
Rated 4 out of 5 by Charon Good location
This hotel has excellent facilities and is located in the city centre of Chiang Mai. Very good.
Disappointing was the Italian Restaurant on the 2nd floor and I also think the breakfast buffet was very BASIC.
I would recommend to reconsider the bed pillows as we found them not firm enough.
All and all not too positive.
March 23, 2014
Rated 5 out of 5 by Guysocute MODERN HOTEL AND GREAT LOCATION.
We spent 2 nights in this hotel. located close to the night bazaar market where you can find some local product as well as great place for eat around the hotel. Room is very clean, modern which we can see the night view of Doi Suthep. Bed very comfortable and very suit for us. Pool also great place for relax. I love Le meridien Chiang mai and I will be back for sure.
December 20, 2012
Rated 4 out of 5 by tiger88 Good Meridien Standard
I stay here regulalrly on business and usually enjoy the stay. Sometimes I have had problems in the past with getting meeting rooms at reasonable rates. This time I was kindly offere a room for five meetings as part of my package. This was a kind gesture and will bring me back.
The hotel is comfortable and the staff try very hard to make my stay as nice as possible.
September 4, 2012
Rated 5 out of 5 by CH300559 Very Nice Hotel
My wife and I spent 3 nights at this hotel in March 2013. We stayed in a suite and it was excellent. The service was very good, beds comfortable. We made use of the club lounge and the food and service was excellent. Only caution is not to arrange a pick-up at the airport through the hotel. It is about 3 times more expensive than a local taxi. Taxis are quite good.
March 24, 2013
Rated 4 out of 5 by Ben2012 Excellent service
It was my first time at this property, and I had a great stay. Although I was a little surprised upon arrival that the lobby attendants would not let me up to the club lounge reception to check in. I had to wait in line in the lobby, speak to the reception, who then proceeded to direct me to check in at the club lounge.
The location of the hotel is superb - just outside the old city and literally right along the night market. You'll find restaurants and shopping conveniently around the hotel as well.
The facilities are great - pool, gym, and spa. Good selection of restaurants, although a dedicated Thai restaurant would have been nice.
And the club lounge. Excellent service and views of the mountain. Get a window seat during cocktail hour, and you will get a breathtaking view of the sun setting behind the mountain. I cannot speak enough about the service. They really go out of their way to take care of you. Well done!
March 13, 2013
Rated 5 out of 5 by chiu excellent location.
we enjoyed our visit to chiangmai very much partly because of the location of the hotel. we were able to walk to many great eating and shopping places within old chiangmai and across the ping river. the room itself was fantastic to come back to after each of our outings, clean and comfortable. concierge was knowledgeable and helpful in recommending places to visit.
January 19, 2013
Rated 5 out of 5 by Lingam Wonderful Hotel In Paradise
Enjoyed my stay in this hotel as the room and the view of the mountain was superb. Counter staff was kind enough to upgrade my room as they did not have a king size bedroom (as requested during reservation) available do to full occupancy. Kudos to the front office staff in making me happy after I was told that I could not have a king size bed with a good view.
August 16, 2012
Rated 5 out of 5 by AVMAX 2 nights with wife and kids
Everything from A to Z was just perfect!
I had our room booked online with SPG points.
Got everything organized thru email with SPG Front desk Manager (highly professional).
Kids and wife were delighted with the pool and I was delighted with the fitness center.
Staff extremely available and professional.
We will definitely come back before the end of the year.
October 21, 2012