Rated 5 out of 5 by Joe50 Great location and excellent staff but...
Some rooms include open showers wich may cause a flood. We were upgraded because of this situation just on the first day (many thanks to Roman) but you should not offer this rooms without fixing this problem.
Nevertheless we enjoyed a lot the hotel and we loved our experience at the Le Meridien hotel in Vienna, as well as in other locations. Many thanks also to Katharina Grafl for her help during check out.
May 20, 2013
Rated 3 out of 5 by George123 One of the good ones
By far one of the best in Europe. Generally in Europe the hotels are crammed and they are stingy, though on an average you would pay pay more than anywhere else because of the Euro. However, they are still behind their own group hotels in Asia when compared to service, food, space, freebies like toiletteries. I ordered for food & had to follow up for it twice & got served after 1.5 hrs (1:15 am). same hotel
October 23, 2012
Rated 5 out of 5 by joannakh24 Excellent property with amazing service
Not only is Le Meridien Vienna located in the absolute best and most convenient part of the city, the service and comfort of the hotel is outstanding. I am a platinum SPG member and this is by far one of the best properties I have had the pleasure to stay in. Beautiful, chic and modern decor combined with amazing service, generously sized rooms and an incredible Vichy style shower. In a word - perfect.
December 13, 2012
Rated 5 out of 5 by Jeancie Perfect location
From the time we arrived to checking out we felt welcome! First time in Vienna ! Our porter pointed out places of interest on our map! All staff extremely friendly and helpful. Would definitely recommend this hotel for the location, comfort, food, we didn,t get to use the fitness centre, so can't comment on that. It was my husbands birthday so we were presented with champagne on ice, very nice touch!
March 6, 2013
Rated 4 out of 5 by Iffers The hotel was very modern but where the business centre is very quite and lonely for a lady on her own to go downstairs that was the only downfall
Overall the Hotel is situated in a fantastic location. Staff for very customer focussed.
Specially our thanks to Laura in Bar who worked extremely well on her own sufficing all the guest in the bar area plus in the Restaurant and attending to the phone at all times with a smile on her face. Would recommend her for employee of the month if you have this programme within the hotel
November 28, 2013
Rated 5 out of 5 by Michaela1006 Great experience !
The hotel is perfectly located near the most important visiting attractions of Vienna : Opera, The Royal Palace, St Stephen's Church, the Art Museum, plus the shopping area of Maria Hilfestrasse.
Excellent room, modern and quite sophisticated, great bathroom, nice and very polite service personnel.
I went with my mother, to enjoy the Christmas period in Vienna, and we stayed over the Xmas days also. We were very pleased to find in the room, on Xmas Eve, when we returned tired and cold from the 5 hrs walk in the city, cute red Santa Claus decorated slippers, and a nice assortment of cookies, as a gift from the hotel. It made us feel less sad that we were not at home with the family, and it gave us a real warmth feeling :). The lobby bar is also very nice,
So, although quite expensive, without forgetting that it's a 5 * hotel, I was impressed by the hotel, and I would highly recommend it !
December 29, 2012
Rated 5 out of 5 by MomoTaro this hotel knows how to take care of their guests
Had an unfortunate incident our last night at the hotel, but in the end, the staff did everything within their capacity to make up for the shortcoming. We were treated very well and the concern the management showed us was exemplary. Accidents and incidents happen naturally and it's really about making things right that matter. So thanks; you can bet we remain loyal customers of Le Meridien Wien.
December 19, 2012
Rated 5 out of 5 by Mary6833 An exceptional hotel
In a fantastic location, this hotel exceeded our expectations. The rooms were spacious and well appointed and the staff were very attentive. The general facilities are great - especially the gym and the pool and spa. The restaurant, Shambala, was first class with superb food and service to match. The general ambience of the hotel is very funky and I would happily return to Le Meridien Vienna.
January 12, 2013
Rated 5 out of 5 by CaptainHH What a stay !
Having been at this hotel quite a few times, I didn´t expect anything special beyond my already very good experience with this venue. Nevertheless, I was upgraded to a suite on the 7th floor with its own terrace and nice view over the city. The staff at Shambala Breakfast was very friendly and attentive, much appreciated.
Overall, an extremely nice stay and I´ll certainly come back !
October 2, 2013
Rated 4 out of 5 by Bader1990 Mr.Alshaqqa
I staied 4 nights in junior suite the size of the room is excellent but i face some problems wich is the light next to me when i stand up i hate it in my head twice wich is nearmis , also the lights behined me make alot of sounds and on off alot wich is scare my kids and my wife , this is my first time in lee merdian vienna and i feel upset and not fare to the amount i paied.
August 29, 2013
Rated 5 out of 5 by passageirodeprimeira Perfect stay
Le Meridien Vienna was an outstanding experience. From the check-in to the in-property facilities everything was wonderful. The location is perfect, in the heart of Vienna, steps away from the city center. The staff extremely helpful, always greeting you with a smile. And the hotel itself is one of a kind, from its posh and stylish decoration to the in room design layout. Worth staying!
August 8, 2013
Rated 5 out of 5 by hungariancountess charming
beautiful, contemporay rooms in a central location an added bonus is the pool the staff is professional, very friendly and always more than happy to fulfill special requests my favorite room is one of the suites on the top floor with the lovely terrace
the outdoor restaurant is a real treat with excellent food great service and tango performances adding an unexpected surprise
August 28, 2012
Rated 5 out of 5 by MD2012 Great hotel and location
We stayed for a few days at the Meridien in October 2012. The Queen size room was clean an comfortable. Breakfast had a great selection, even compared to other 4-5 star hotels that we have tried. Good spa/ fitness area. Great champagnebar with wonderful snacks, perfect for light lunch/ dinner. Great location close to sights and shopping, underground and tram close by as well.
October 22, 2012
Rated 4 out of 5 by enttaeuschter 4.5 *
Location is excellent. Interior design is appealing and stylish.
I received a complementary upgrade to a suite because of my platinum membership, however the upgrade suite was strongly smelling for smoke of the previous guest though the hotel is 100% non-smoking. That issue was apparently not treated properly by house keeping before offering the accomodation to new guests.
January 1, 2012
Rated 4 out of 5 by pvkm Vienna 6/22/13
Overall good experience - location is perfect for access to museums, opera house, Nachsmarkt - very central.
Staff okay, facilities modern, room good. The thing that we did not like the most was the shower - loved the modern, 2-head shower, hated that it was an open design that doesn't work. Bathroom fills with water, you have to deal with a pond after shower, not fun!
June 28, 2013
Rated 2 out of 5 by HusainQ Hotel needs improvement
I had redeemed my SPG points in this hotel for 3 days; first of all, I had been asked to pay more for upgrade room since I have a child - then, I had been assigned to a room which have a weak internet signal - finally, I had been relocated to better room next day; however, it takes 7 hours to get my child bed moved to the new room - the room was not cleaned as expected.
August 28, 2012
Rated 5 out of 5 by LukasLorenz Great hotel in great location
- super friendly staff, always there to help
- stayed there with my family for 2 weeks and had no reason to complain even once
- new fitness and spa area
- whenever I am in Vienna I am staying at this hotel, always a great experience, will come back the next time I am in town
- kudos to the team, keep it up
January 1, 2014
Rated 5 out of 5 by Keneda A great experience throughout
I travel a lot for work, and go to many hotels including Meridien hotels around Europe. This one simply offers the best service I ever experienced: super friendly staff, calls answered straight away, follow up calls to make sure the request was satisfied, and really nice and tasty food served in the room. I have not tried the Spa/pool but hope to get back very soon.
September 17, 2012
Rated 5 out of 5 by Radek777 Great place for visiting Vienna
Excellent hotel with very good rooms, localised in the best place in Vienna. Near Opera. Very good drinks in bar and nice staff. Althought it's a pity that Lucas has quit;). He did the best in the world Long Island. New bartender is quite good too. For now I can suggest pinacolada and long island of course. Very good;) place for trip and spending nice time.
October 22, 2012
Rated 3 out of 5 by Potech Sleep Deprived-HVAC malfunction
I stayed here for 2 nights on Apr 27 to 29 and was dissapointed as i could not sleep! My room was boiling hot and despite my repeated requests, the HVAC didnt work or was fixed. I could not sleep and was very uncomfortable. I hope this review will make your service regarding this better and i can be compensated in some way for my utter discomfort.
March 31, 2013
Rated 4 out of 5 by gerardc13 good features, one disappointment
liked the htoel a lot, good room size, features, comfort, good hotle amenities(fitness club, retsaurants, lobby area)
one disappointment - on day of departure told bellman in advance we needed taxi to train station for seven people, were told it would be no problem. Had to wait over 25 minutes for taxis and almost missed our train!!
August 22, 2012
Rated 5 out of 5 by soni11 Pleasure, as always
I stay in this hotel whenever I come to Vienna. I love the hotel and the quality of service, it almost feels like coming home. And I think that it is the best "price/value" deal in Vienna.
January 27, 2014
Rated 5 out of 5 by Pepe53 A very nice stay
Very good location
Very confortable rooms
Very good cleaning and mantenance
Very variedad self-service service
February 5, 2014
Rated 4 out of 5 by Norm69 The hotel location to city
The hotel gave an upgrade to their feature room which I found to be unique in it was classified as a suite but done in modern style, and initially did not have a normal seat but it had two high chairs and a bench, I requested and received a lounge chair as stated would be available
December 26, 2013
Rated 5 out of 5 by jksanibel Excellent Hotel at a great location
This Hotel represents the Starwood Group at its best.
Perfect with regards to all rating parameters.
All Vienna attractions are in walking distance.
Rooms, Food and Beverages in the Hotel are up to the highest standards. Modern interior and facilities.
If like the more antiquated, plushy Vienna K&K style hotels this might NOT be your hotel.
June 28, 2013
Rated 5 out of 5 by MW51 The hotel was great.
The staff was very helpful/friendly.
The room was nice, good size and cleanliness.
The location of the hotel was great, easy to get to the subway train, buses. You can walk to most of the extractions and restaurants.
Great place to celebrate New Year in Vienna.
January 3, 2014
Rated 5 out of 5 by eliav from all point of view it was an excellent hotel
The hospitality of the staff and the real willing to assist all the time. The hotel itself was wonderful; the swimming pool, the sauna, the Jacuzzi. We were upgraded to a magnificent suite. The location of the hotel is great, a few steps from the Opera House. In other wards – it was an excellent choice for an excellent vacation in Vienna.
December 27, 2012
Rated 5 out of 5 by jempen83 Trendy buisness Hotel
A very Trendy Buisness hotel in Central Vienna, prosesionell Staff and High quality of Drinks,Food and Meetingrooms.
The rooms are nicely decorated and clean.
January 30, 2014
Rated 5 out of 5 by Scorpio59 The hotel is very well equiped
The hotel has excellent and very operational rooms. The food is well above average. The bar (La Moet) is very comfortable with excllent service. Last but not least, personnel is very friendly in all hotel operations.
January 17, 2014
Rated 3 out of 5 by JMDC Hotel has great qualities in some areas but my stay needed improvement
My primary concern is the billing, my secondary concerns are the showers waste a large amount of water leaving the floors wet, slippery and hazardous for falls. The front desk couldn't figure out how to print my boarding pass even though I emailed it. And the pool closed early each day preventing the opportunity to swim after 14:00.
December 27, 2012