Rated 4 out of 5 by lowdenclear wheel chairs
Although you have a fantastic hotel and we have been long term visitors. This is our first visit with a wheelchair due to me husband now being disabled. Although the staff were fantastic in assisting us with my husbands wheel chair but also supplying us with a shower seat there needs to be some improvement for wheel chair users. All the ramps are very steep and some are very narrow, it takes two staff to move the chair on some. The only accessible toilet is by the infinity pool which means the other two pools are out of bounds due to the toilet access steps. Additionally the access to both Shades (downstairs), the piano Bar, Pizzeria and the Italian restaurant are all needing changed as we had to go via the service access for the pizzeria and Shades however we were unable to access the piano bar at any point.
June 29, 2014
Rated 4 out of 5 by Plumbob Great hotel, but...
Great hotel - rooms fine and kept very clean every day. Fresh fruit , plenty of bottled water and clean bed linen when requested. The staff were attentive and very pleasant. The only "but " we have concerns the cost of eating in the hotel. For example £23 for fish and chips and a whopping £43 for lamb chops was too much and we ate out except for breakfast which was charged at £25 per head - was very varied and of good quality. The hotel was a bit far from the main/older part of Dubai, but the rail link and many taxis helped to get into town.
March 4, 2013
Rated 5 out of 5 by pimeye EXcellent value for money
Fantastic value for money staying in a Tower room. Free afternoon tea, free cocktails and canapes. Excellent gym. Very attentive and helpful staff.
A few minor things that could be improved. In the evening when the pools are closed more could be made of them to be a feature. Possibly lights/flowers floating on top etc. Food very good but pizza in Pizzeria was a disappointment. They need to know how to make an excellent tasty tomato sauce and use the correct mozzarella. They should consult some excellent Italian chefs in the Starwood group..
October 27, 2013
Rated 5 out of 5 by Sallie17 Excellent as Always
We stay at this hotel every year and every year it just gets better !! The staff are so friendly and nothing is too much trouble for them. They are always friendly and smiling all the time. The rooms are always clean and the décor is lovely too. We are hoping to go back again this year at Christmas.
August 1, 2014
Rated 4 out of 5 by KALEE NICE HOTEL WITH BAD EXPERIENCE
I HAD A QUITE FEW PROBLEMS DURING MY STAY:
1- THERE IS A BIG PROBLEM WITH YOUR ROOM DOORS SYSTEM ,EVERY TIME WE HAD TO GO DOWN AND CHANGE THE KEYS OF THE 2 ROOMS WE HAD !!! I THINK YOU HAVE A PROBLEM WITH THE DOOR SYSTEM.
2- SOME OF THE HOUSEKEEPING STAFF HAVE BODY ODOURS AND THEY DID NOT CLEAN THE BATHROOM PROPERLY.
3- THE RECEPTIONIST AT THE RECEPTION OF THE TOWER DOSE NOT SPEAK GOOD ENGLISH AND SHE HAD A MISTAKE OF DHS 3000 AND I SPENT 15 MINUTES TO EXPLAIN TO HER WHERE IS HER MISTAKE !!!
EVERYTHING ELSE WAS GREAT
THANKS & REGARDS
August 16, 2013
Rated 5 out of 5 by jacek01 Excellent hotel
Good quality hotel with excellent facilities,
had a nice big room with a balcony.
Friendly and professional staff.
What else would one need :)
August 9, 2014
Rated 5 out of 5 by Carole123 A fantastic relaxing holiday
We have just returned after spending a fantastic 6 days with you, our 7th visit. Service was impeccable as ever, nothing is ever too much. So much so my daughter on a visit in 2012 had a delicious duck confit burger at Rhodes 2010. To her disappointment it was not on the menu this year, I mentioned it on the end of meal review and upon our second visit to the restaurant the chef had specially prepared her the burger. What service! Can't wait for our next visit keep up the high standard.. Out of this world.
June 1, 2014
Rated 5 out of 5 by stevelamac Holiday of a lifetime
The staff at the Meridien were incredibly friendly and helpfull at all times. It was my sons 7th birthday during our stay, the hotel knew this and arranged for a cake and card to be in our room whilst we were out swimming. It really made his day. The gym and Hammam pools area was a particular high point - has a superb variety of equipment. This was the 3rd time we stayed at the hotel and will definately not be the last. Excellent value for money and I have no desire to stay at another hotel as the Meridien has everything you would need.
July 30, 2013
Rated 5 out of 5 by Manju A PERFECT END.
My wife and I spent just one night and 2 full days here as a special end to 2 weeks away celebrating our Silver Wedding Anniversary and how accomodating the hotel was. We arrived very early in the morning and a room ws found for us 8 hours before we should have checked in!! We accepted the room which was later in the day upgraded to a Club Room Suite which was simply fabulous not to mention the chocolate covered strawberries, champagne and flowers that were left in our room as a gift from the hotel, WONDERFULL and thank you once again.
November 6, 2012
Rated 5 out of 5 by LeslieT Exceptional
From the moment we were collected at the airport to the moment we were dropped off at the end of our stay everything was exceptional. The staff, the room, the facilities and the dining experiences are all second to none. I have stayed in many hotels and this one exceeded my wildest dreams. I have been recommending it to all of my friends and tell them to stay in the tower. Now that Dubai is the major stopover for Emirates/Qantas from Australia I bet that this Hotel will be the most popular ( whoops forgot - no betting in Dubai ).
July 3, 2013
Rated 3 out of 5 by Fishman Nice hotel but not 5 star
We recently stayed at this hotel for a week whilst in Dubai. It was a very relaxing hotel but it isn't a 5 star hotel - more a 3.5-4 star. Areas that were lacking:
1. The room decor is very dated (besides the tv).
2. With paying extra for clubroom facitlities, the food on offer and set-up is below par.
3. The food in the Pizzeria restaurant is sub standard.
4. Overall not the 5 standard luxury you come to expect.
Areas where the hotel was good includes:
1.The staff around the pool area are very friendly and helpful.
2. The room was clean.
3. The sports bar (unfortunately discovered on our last night), was fabulous. Great big screen for watching sports and a relaxed atmosphere.
4. Shuttle service to the sister hotel which has a very good French restaurant.
December 19, 2012
Rated 5 out of 5 by NorthernStar Short but enjoyable stay.
Had a 2 night stopover and so pleased we chose this hotel. Great location, lovely rooms and very helpful, friendly staff...great food also.
It was our wedding anniversary and we were pleasantly surprised to be upgraded to a club room with half board. We also received a bottle of champagne. Didn't get to experience everything the hotel offers, but the Arabic outdoor restaurant was amazing and the cocktails in Shades were perfect.
Would definitely like to stay longer next time and would recommend this hotel to almost anyone.
December 9, 2012
Rated 5 out of 5 by KSPUK Another great stay
We return to the Royal Meridien year after year because we always have a great stay. The service is second to none and the facilities are very good - lovely pools, amazing beach front, great location, good food and restaurants. We go for the Tower Rooms, which give access to a Club package - breakfast, afternoon tea and drinks/canapes in the evening. Maya was also a revelation. Fantastic music and a lovely roof top bar. We'll be back again next year!
June 23, 2014
Rated 5 out of 5 by hutch1958 local noise nuisance
we have stayed with you several times since 1995 but, sadly, can't return or recommend you now, due to the awful noise from the beach club at Habtoor. we simply can't understand how the tourist authority permit such levels of noise at least 4 nights per week (in our stay) keeping families awake until 3 a.m. If the plan is to attract a different type of tourist we must respect that, but this family will sadly not be returning or recommending to anyone who comes on holiday to catch up with their sleep. I will be writing direct to the tourist authority but thank you for several memorable holidays over the years. if the noise nuisance is fixed, we will certainly return, but until then we dare not. This must be as frustrating for you as it is for us. Kind regards
April 10, 2014
Rated 5 out of 5 by Judith48 Luxuriously comfortable and well run
I was a little concerned that my visit was during the holy month of Ramadan but it did not affect my enjoyment of the hotel facilities at all. The staff were all extremely courteous and welcoming, the rooms extremely comfortable and spacious, and the food excellent. Particularly loved the wonderful sea view from my room, and the beautiful grounds with their green lawns. Would certainly return
July 7, 2014
Rated 5 out of 5 by Jacqui8 Excellent Service
My husband and I visited the hotel for the first time for a relaxing holiday. On arrival, we were met from our taxi with a warm, big smile welcome from a concierge. As we were staying in a club tower room we were escorted to another reception area. We arrived very early so our room wasn't ready and we were taken to the Tea Lounge for tea/coffee and pastries. Everything about the service at the Royal Méridien throughout our holiday, met with our high expectations of a 5 star hotel. I can highly recommend it.
March 15, 2014
Rated 5 out of 5 by George1961 Fantastic!
My Wife and I recently stayed at Le Royal Meridien for a week of relaxation. The whole experience from arriving to our departure was superb. The staff really take service to another level. Nothing is too much trouble and they were always very polite, very smart, happy to help in any way and always with a smile!
the hotel facilities were second to non, spotlessly clean and maintained very well. We would not hesitate in recommending this hotel to anyone. We will certainly be back again. Well done to all concerned!
February 12, 2013
Rated 5 out of 5 by raymondo13 Best Hotel in Dudai
We have just spent nine days at the Royal MeridIen Hotel. Although we were told the hotel was full. It still seemed a very relaxed place to be. Has a great beach area and three large pools never had a problem with sun beds they have so many.All the staff were excellent especially a guy at front of house called Eddy always had time to talk and always remembered your name.During our stay we celebrated an anniversary to our surprise the hotel gave as a bottle of bubbly. All in all a great hotel in a good location.
March 16, 2013
Rated 4 out of 5 by wmbrain Dubai
My first UAE experience and a culture shock. More Western than we are and a bit TOO much. Felt pestered by the "over" customer concern. Seems hard to imagine but think they could tone down some of the opulence. Like having a house with 8 bedrooms 13 baths, and an elevator with a family of three. Food; despite the hype is not extraordinary. Just not the USA. Much like Las Vegas on steroids with no gambling, and a very conservative culture. The weather and the desert are wonderful. Wish there was more mystery.
February 7, 2014
Rated 5 out of 5 by Julie1003 Lovely hotel in central location
This hotel had everything that we wanted. Lovely rooms, lovely food, friendly & helpful staff. Really nice pool areas and lots of sun bed areas to choose from. Easy access to the beach with an area for hotel sun beds. Very easy access to The Walk & Dubai Marina. The club lounge facilities were well worth it with lovely food and plentiful alcoholic drinks between 6-8pm. The staff go out of their way to help you. We have stayed in many 5 star hotels and this was by far one of the best. Well done Royal Meridien.
November 19, 2013
Rated 5 out of 5 by PhilT Hospitality, not just excellent service
We all expect to get great service in the best hotels, and on many occasions we get just that, but often the 'magic dust' of hospitality is missing....not at Le Royal Meridien. Our stay was special because of the hospitality that flowed so naturally from the time we entered the hotel.
We loved the new Club Lounge and understand that this is one of a number of exciting projects being undertaken at the hotel.
If you want to witness the differnce between service and hospitality, visit this hotel...and enjoy.
March 27, 2013
Rated 5 out of 5 by Motivation The Perfect Place To Stay in Dubai
My wife and I found the location perfect to enjoy a wonderful beach enviroment or simply use one of three fantastic pools complete with their own poolside bars amidst beautiful surrounding gardens. It was also well positioned for local sightseeing and shopping catering for all needs.
The staff could not be more obliging and helpful attending to all your needs and requests with courtesy and obvious delight.
We were there to celebrate a very special occasion and they certainly made it feel so, thank you.
February 9, 2014
Rated 5 out of 5 by Jacqui1963 Staff were great
We stayed for 5 nights in mid July 2013 the hotel was everything we expected and more,but what made it special were the staff,nothing was too much trouble,it was Ramadan which meant that most of the eating and drinking facilities were closed,the only complaint was that we couldn't find anywhere inside just for a cup of coffee I think that more effort could have been made to enable us to be able to do this away from the main thoroughfare.i must give special mention to Eddy and Amit they were very helpful.
July 24, 2013
Rated 5 out of 5 by scotty69 mr william kerr
excellent hotel and staff most helpful in every way,nothing was too much trouble and they went to any length to solve any problems.the food quality was most impressive,i had the best fillet mignon here that I have had, in all my visits in hotels around the world.
July 21, 2014
Rated 5 out of 5 by John61 One of the best hotels in Dubai
Just come back from our 10 day stay at the Royal Meridien, this was our 2nd time at this hotel, I have stayed in a few hotels in Dubai but this one is my favourite, fantastic pools & gardens. All staff very friendly & helpful. On arrival we was upgraded to a tower room, but we did have to move because of building works going on next door, this as nothing to do with this hotel, they moved us to a quiter room & could not apologize enough for been disturbed by the noise. Can not wait till our next stay.
June 24, 2012
Rated 5 out of 5 by ChampagneBoys Another Outstanding Stay at Le Royal Méridien Beach Resort & Spa
This hotel just keeps getting better , we are regular visitors and this Beach Front Hotel is by far the best in Dubai . The Upgraded Club Facilities in The Tower are Extremely Stylish and this adds a whole new dimension .With the gardens, beach and complete range of facilities and restaurants you do not need to venture far . The ongoing upgrades ensure this hotel will be the top beach front hotel for the foreseeable future. The Staff are its greatest asset who are genuine in their approach to you.
May 28, 2013
Rated 5 out of 5 by Chas Making bookings
When I booked my PA indicated that I was on an overnight flight and expected an early arrival. I reached the hotel at 8 am and could not get into a room until 1:15. I had meetings commencing at lunchtime and found this arrangement very uncomfortable. I think it reasonable that if I book indicating early arrival, my PA could be notified that there will be no room at that time and to secure accommodation I would have to book an extra night or part thereof.
Other than that we really like the hotel.
May 23, 2013
Rated 5 out of 5 by ase14 Fantastic Hotel
We spent 4 nights here and did not want to leave. The staff were all very proffesional and friendly.
The quality of room and food were 5 star.
A good mix of restauranrts on the resort. Our favorite was the Mexican one.
Every where was maintaned to a high standard and we could not find anything to complain about and our standard is set high.
July 7, 2014
Rated 5 out of 5 by iquintana Great service, elegant hotel, fantastic facilities
The service was excellent all around. Very attentive and helpful staff.
The outdoors facilities were a pleasure, especially the private beach, which had white soft sand, clean waters, and few people. There were several tennis courts available and hobby-cats for rental. The grass surrounding the swimming pools made the bathing area very pleasant.
The room was elegant and comfortable, with a nice view from the balcony.
I would recommend Royal Le Meridien. Especially for a nice holiday break.
November 6, 2012
Rated 5 out of 5 by WendyM Fantastic Hotel
My husband and I stayed 3 nights at the hotel, the overall experience was Excellent.
Our room overlooked the sea which is a must for anyone and it was nice to have a balcony without having to ask for one when booking. The hotel was very clean and the facilities were excellent, breakfast was great. The Gary Rhodes restaurant is a must for anyone staying it was amazing.
If I had one constructive improvment it would be that whilst sitting by the pool we were only asked once if we wanted a drink or food, if we had been asked more we would have said yes and spent more, therefore slight disappointment but did not spoil our stay in any way just would have made "Staff Met my Needs" a 5 instead of a 4. Thank you to everyone who made our stay a memorable experience as this was a special occassion for us.
May 15, 2013