Rated 4 out of 5 by Mozartair Convenience with the location in the middle of the city and full facilities
The hotel is very nice both the ambience and the location. The staffs are nice and kind.
December 11, 2013
Rated 5 out of 5 by FEBCalifornia Excellent Service
The staff is very helpful and guest oriented. Although a non-smoking room with two beds on the club floor was not available the staff worked diligently to find the best room for us. The club lounge was very pleasant and again the staff was very accommodating.
December 8, 2013
Rated 5 out of 5 by epenyu goo ambience
No free Wi-Fi in room. It would add value for money of such services are provided as most hotel, even the low end ones come with free Wi-Fi services in rooms and common areas.
December 5, 2013
Rated 5 out of 5 by GeorgeSFtourist Club Room and Italian Restaurant are exceptional
There is nothing that I did not like about my stay. Club room access provides a great lounge with food and beverages, but that is not what made it exceptional. It was the staff that helped me plan and book excursions. They helped me with written directions for the tuk tuks ( both in English and Thai ) and called each venue to make sure that a tourist that doesn't speak Thai would be accommodated.
One night, a heavy rain kept me in the hotel and I tried onsite italian restaurant. I was not looking to eat Itailian food in Thailand, but at the end of the meal I told the manager that I wish I could find this quality at home ( San Francisco ).
December 4, 2013
Rated 4 out of 5 by thomara Very busy due to Loy Krathong
Great modern hotel - but due to the busy times some small lacks of service here and there (e.g.we had to wait for our luggage more then 1 hour - I would have preferred to bring it by myself to our room instead).
Would like to experience it another time when it is not that busy to experience the normal service.
November 27, 2013
Rated 3 out of 5 by lmf12345 Upset wifi was not free
The hotel has a great location and the staff was very nice and helpful.
I was upset at the wifi charge of almost 500 baht per day. Wifi should be free. I don't mind paying over $100 a day for a room but the wifi charge bothered me. I will not come back because of this reason.
November 24, 2013
Rated 5 out of 5 by Chris55555 Excellent Hotel at a great location!
Love this hotel and the friendly staff and will stay here again when we come back next year!
November 23, 2013
Rated 5 out of 5 by Peng Excellent hotel for service and location.
2nd stay at LM Chiang Mai this year. Centrally located and the service, especially at the Executive Lounge, was excellent. Staff are knowledgable and will try to meet guests' needs. I needed to check-out early and require slightly early breakfast service. I was allowed to pre-order the night before and had it served at the opening breakfast time.
November 21, 2013
Rated 5 out of 5 by NinaLee This hotel is so famous in China
Yes it is the most famous hotel in China, a lot of travellers such as my mother and me only focus on this hotel in Chiang Mai and it is the only one choice in Chiang Mai.
The location is fantastic and buffet breakfast is very nice.
Being SPG member, they arranged a room on the 19th floor for us so that we could find a good view in the room.
November 21, 2013
Rated 4 out of 5 by painintheuk Great service!
I had some nights on points, some on Agoda (no rooms available through SPG). I was treated incredibly well the entire time with an attentive staff. The lounge is lovely with great views and great food. I just wish that there had been some Thai food!
One problem is that I got a smoking room. The hotel was full for a festival (and I had already unpacked) so I didn't ask to move, so it's my own fault. To be honest, I'm not sure that I asked, since I didn't realize that American chains still offered smoking rooms!
Ask for a non-smoking room on the Club level. AMAZING use of SPG (or Amex) points!
November 16, 2013
Rated 5 out of 5 by Traveler118 Great Location
Hotel is very close to night markets and the markets have many eating places. The staff is exceptionally helpful and friendly. I highly recommend this hotel.
November 14, 2013
Rated 4 out of 5 by Derek1980 Good hotel but fine tuning required
Great location and great maintenance but processes can be a bit slow. Credit of points as well as SPG recognition is minimal. Rooms booked was for a view of the famed mountain but in turn was given some view of the city, staff handling was poor and haughty.
Management did a good job in intervening and resolution thus my applause to them. But quite a disappointment in terms of Thai hospitality, although bell staff were quite outstanding and friendly compared to Front Office staff who seemed arrogant and full of pride.
November 8, 2013
Rated 5 out of 5 by Jason168 This hotel locate at strategic location
Price is reasonable, ease to shop, getting food and also ease to find tour.
November 5, 2013
Rated 5 out of 5 by WanL A hotel that pampers!
My husband and I stayed at this hotel from the 19th to the 23rd of October and were pampered from the start to the end of our stay.
We had booked a Club room but were upgraded to a Diplomatic suite which was not only immense (144 sq) but tastefully furnished. This came as a more than pleasant surprise as I'm an SPG Preferred, not Gold or Platinum, member. What a memorable welcome!
Service was par excellence. The Club lounge team was friendly, personable, prompt and attentive. Of particular mention are Nichapha and Janyalak who went out of their way and made sure I had whole fresh mangoes at breakfast and evening cocktails when they found out it was one of my favourite fruits. Of special mention too is Chairat of the concierge team who was most knowledgeable and helpful in organising our private tours. For him, it was always service with a smile.
I was quite sad to leave at the end of our 4-night stay as we were made to feel so special and accorded such warm friendly service.
November 4, 2013
Rated 5 out of 5 by Demosthenes A feather in Le Meridien's Cap
The rooms are spacious, well designed, and clean. The view is quite spectacular from the upper floors. Breakfast is ample and very tasty. The gym is large and well equipped and the pool has a nice location and layout. On top of all that, the night market is a stone's throw away and the old city a ten minute walk. If you are SPG Platinum or receive club lounge access, the tea service from 3-5pm is delicious and the happy hour and snacks (read: dinner) are equally excellent.
Definitely the place to stay in Chiang Mai if you can.
November 2, 2013
Rated 5 out of 5 by Aya446 This hotel met my expectations
Good location. Fast check in and out.
Staffs are all helpful and have good service mind.
Breasfast is good . Lunch box at conference room is acceptable in quality and taste. Dinner at meeting room is good in both amouth and quality.
October 28, 2013
Rated 5 out of 5 by CMP457 Loved it
One of the best hotels we've ever stayed at in Thailand.
October 28, 2013
Rated 5 out of 5 by ConditionOne Gem of a hotel in Chiang Mai
This is a great SPG property in Thailand. Upon arrival to the airport, I booked a hotel transfer for 550THB. It took me 5 minutes to find my driver, as he didn’t notice that my flight arrived 15 minutes early. The first time I went to Chiang Mai, I had to wait 15 minutes. In the future, I’d suggest skipping the hotel driver and purchasing a pre-paid taxi for 120THB (150THB for the trip back).
Aside from that hiccup, things were fine. I was upgraded to a corner Executive Suite (there are 4 per floor, so plenty of opportunities for upgrades), with more than ample space. Breakfast can be had in the Lounge or downstairs. I had my breakfast downstairs every morning due to the addition in variety. However, the hotel caters to tour groups, and mornings are pretty hectic. Good luck getting a refill on your tea or coffee.
Afternoon tea is put out in the Lounge from 3-5pm, and consists of a pre-plated dessert tray of 6 items (more than enough to share, actually) along with a drink of your choice. Snacks and drinks are put out in the evening between 6-8pm. Evening food consists of spring rolls, chicken satay, amuse bouches, fruit, and cheese. Enough to make a light meal if you’re not feeling terribly hungry.
The gym is located on the 4th floor and is a decent size with lots of aerobic and weight machines. It’s open 24/7. The front desk has two binders full of brochures for excursions and such. The staff were extremely friendly and helpful. For example, they helped me changed an airplane ticket, and steered me away from the “worse” tour operators. Due to rain, my tour was canceled and the staff was able to book me a cooking class at literally the last minute.
The hotel is located right next to the Night Market, and tuk-tuk drivers are readily available right outside the hotel entrance. Chiang Mai is a gem of a town, and the LM is the place to stay!
October 20, 2013
Rated 5 out of 5 by CanThai Excellent Location and Service
Le Meridien Chiang Mai is located very close to the Night Bazzar. Travel in Chiang Mai is very easy, whether it be a Tuk Tuk, Songthaew or Taxi.
Service was excellent. Guest Services manager Voramon is always charming and professional. Chef Kumar was personable and attentive.
October 18, 2013
Rated 4 out of 5 by Wachi Great Location
Grat location. Hotel is located in the middle of Night Barzar Market. Room and facillity were comfortable. But internet signal must be faster than this
October 13, 2013
Rated 5 out of 5 by Verified Reviewer Ideal location- large but feels intimate
The Meridien Chiang Mai is a large property in the center of the city- adjacent to the Night Bazaar, yet easy walking distance to the Old City. In spite of being large enough to accommodate tour groups, it never felt impersonal. The gym and the large, well designed pool were never crowded when I wanted to use them (mornings and late afternoons), and the staff went out of their way to recognize a single traveler and SPG member. I will definitely return.
September 30, 2013
Rated 5 out of 5 by Pengkhum007 Truely 5 Stars Getaway
Nice location with personal treat, I am stayed at 1620 with facing mountain view super cool view, I am strongly recommend every one who plan to go Chiangmai stay this hotel
September 30, 2013
Rated 5 out of 5 by Jonny Very comfortable room
I'm very satisfied with this room.
Of course, they upgraded rooms for me.
But, this hotel has very comforable and clean rooms when is compared with other cartegory 2 hotels.
September 18, 2013
Rated 5 out of 5 by Darunee This hotel has great service
Everybody great services my family
September 14, 2013
Rated 4 out of 5 by Maymcateer Awesome, as always
As always, impressive stay with Le Meridien! It was my boyfriend's birthday and they manage to prepare cake for us. The staff are very friendly and attention to details, as they didn't miss any notes I informed them when I made reservation whether it'll be government rate, reservation for brunch etc....Never disappointed with Starwood!
September 11, 2013
Rated 5 out of 5 by Gianluca1973 Summer in Chang Mai
All ok, over any expectations!
September 3, 2013
Rated 5 out of 5 by BVal Awesome hotel
My stay here was awesome. A must for the guys is the Gentleman's fadeaway spa package. This was absolute heave! Food is very good too
September 2, 2013
Rated 4 out of 5 by JunG62 Meet my purpose
Room is superb, the location is perfect, and the concierge services are great.
Will definitely be back.
August 27, 2013
Rated 5 out of 5 by LindawithUAL Exceeded our expectations
More like a 4 star hotel. Upon our arrival at the hotel, we were met by Poonawich Opanunt, asst manager who could not of greeted us anymore warmly. We were able to get upgraded and the room was absolutly beautiful with a view of the mountains. The concierge desk couldn't of been more helpful in helping us plan and book our tours. The breakfast buffet was a great way to start the day. The huge variety of choices made it a delight to try new things. All in all, the hotel staff was superior in every way. I look forward to recommending and returning to this hotel.
August 24, 2013
Rated 5 out of 5 by Mousse Everything is very nice.
Room was great. Staff were friendly. Nice location.
August 21, 2013