Rated 5 out of 5 by Knight ““Surpassed Expectation””
Le Méridien is top notch! Lobby is beautiful, customer service is excellent rooms are well kept and impeccably clean
I had access to the club lounge on the top floor where the staff was always extremely polite and helpful
Perfect location with pretty much everything on your doorstep that you'd need. Plus a quick journey from the airport.
January 17, 2014
Rated 5 out of 5 by NinaLee This hotel is so famous in China
Yes it is the most famous hotel in China, a lot of travellers such as my mother and me only focus on this hotel in Chiang Mai and it is the only one choice in Chiang Mai.
The location is fantastic and buffet breakfast is very nice.
Being SPG member, they arranged a room on the 19th floor for us so that we could find a good view in the room.
November 21, 2013
Rated 4 out of 5 by constanceSGP friendly and knowledgeable staff
Front desk and cafe staff speak good English and we had no problems at all getting help and advice.
July 13, 2014
Rated 4 out of 5 by Maymcateer Awesome, as always
As always, impressive stay with Le Meridien! It was my boyfriend's birthday and they manage to prepare cake for us. The staff are very friendly and attention to details, as they didn't miss any notes I informed them when I made reservation whether it'll be government rate, reservation for brunch etc....Never disappointed with Starwood!
September 11, 2013
Rated 4 out of 5 by Tanktop Accesible to all attraction areas
Welcoming from staff from the first step throughout are very impressive. Bed and pillows are so soft and very comfortable to make my sleep so sweet after 3-4 days on the long journey.
June 29, 2014
Rated 5 out of 5 by kk167 Elegant but relaxed
Good, well-maintained facility and a very helpful, friendly staff.
July 16, 2014
Rated 5 out of 5 by jamal14 This hotel tops expectations!
I was surprised at how clean and up to date the rooms were. Cutting edge but very comfortable with all of your needs anticipated. I also loved the location because you were right in the Chiang Mai mix. The food was superb with great breakfast buffet that would be hard to top. I'd recommend Le Meridien Chiang Mai to all my friends.
November 26, 2012
Rated 4 out of 5 by Charon Good location
This hotel has excellent facilities and is located in the city centre of Chiang Mai. Very good.
Disappointing was the Italian Restaurant on the 2nd floor and I also think the breakfast buffet was very BASIC.
I would recommend to reconsider the bed pillows as we found them not firm enough.
All and all not too positive.
March 23, 2014
Rated 5 out of 5 by AnneundPolly Rooms, Food and Pool is amazing
We stayed for 4 nights in this amazing hotel. We loved the engaging guest service and had the best breakfast with a bakery selection out of germany (at the club). Perfect almond croissant.
June 27, 2014
Rated 5 out of 5 by Flyingtailor Perfet Stay
Just a great stay very nice hotel great loction good service. When I arrived my room was not ready so I went for a 2 hour spa treatment great spa. When I finsihed I was upgraded to an excutive suite very ncie.
This hotel has a great spa right in the night market great loction great food and so on the only place to stay here.
July 19, 2013
Rated 3 out of 5 IMPRESS THINGS
On the check out date my husband forgot his mobile phone in the bed. After we checked out and left then operator called and informed us about this. We would like to appreciate the room made who has full of honest. More over we would like to say thank you to all of your teamwork, we will come back to stay here again for sure!
December 7, 2011
Rated 2 out of 5 by tiger88 Far downhill of late
I have stayed in this hotel regularly on business for a number of years. The general standard has declined quite significantly in the past two years.
This is now just another hotel. Once it was a home away from home for me. I used to be greeted and treated very well. The staff knew me or they got to know me. Nothing was too much trouble. It was a genuine five star.
Now it is an ordinary hotel where my benefits are "explained to me" upon check in, as if I was a school boy who needs to remember the rules. You can have this but not this; you may do this but it will cost you; if you have any further requirements they can be dealt with at another time and the chances of us agreeing to anything are slim unless you pay.
I think it is about time I changed to another hotel where I can get better service. I did visit two competitive hotels on this last trip and they will definitely offer me far better service and value.
I think you have had your day Le Meridien Chiang Mai.
February 9, 2013
Rated 4 out of 5 by Lybaek Extraordinary service and very good location
My wife and I just had a very nice week at this hotel. The location close to the old city is very good and the service we expirenced was extraordinary. The Lounge at 21st is offering very good value.
The hotel is lacking personality, however all the staff we were in contact with were very competent and service minded.
July 21, 2013
Rated 3 out of 5 by Pip007 This hotel has no WI-FI in guest room, very out of date
Wi-fi is most important for modern day communication, there's hardly any hotel the world not providing free wi-fi in guest room, Le Meridien in Chiang Mai is one of them, which is disappointing. Staff also not well mannered, reluctant to service. Rooms not ready when arrived and mixed up rooms - not up to standard.
December 29, 2013
Rated 5 out of 5 by Tumm Half boiled egg
I have stayed in several hotels under starwood brand and other brands, this was the first time the waiter in the club lounge served my half boiled egg exactly as I wanted and the days after.
Great work to the management and the hotel team this is a proof your attention to details.
May 3, 2014
Rated 5 out of 5 by GDCM Couldnt have asked for more
Went for a wedding anniversary and were totally looked after by the staff in every department. The 2 hour spa treatment was amazing,dinner in Favola was great ,breakfast in the exec lounge very relaxing looking out over the city.
Thanks to everyone. We had a great time and will be back.
April 21, 2014
Rated 5 out of 5 by DannyLA Great location to the night market. Starwood Quality
The hotel seems much quieter during my stay (not complaining), probably due to the military coup situation in Th... The room is clean; bed is comfortable. The location is really awesome as the night market is steps away.
June 9, 2014
Rated 5 out of 5 by ThaiKoong The great of service
I got the warmest welcome by the hotel staff like staying at home. All gym room and swimming pool facilities were great.
I also got a surprised room upgrading and birthday cake due to checking in my birthday date.
That's a massive impression to me.
May 26, 2014
Rated 4 out of 5 by thomara Very busy due to Loy Krathong
Great modern hotel - but due to the busy times some small lacks of service here and there (e.g.we had to wait for our luggage more then 1 hour - I would have preferred to bring it by myself to our room instead).
Would like to experience it another time when it is not that busy to experience the normal service.
November 27, 2013
Rated 5 out of 5 by KENNYT2014 Excellent Breakfast and food overall
Great experience without any problems.
Staff were most courteous, friendly,
July 6, 2014
Rated 5 out of 5 by SHERWIN OUR STAY AT LE MEREDIEN-CHAING MAI
THIS PROPERTY IS ON PRISTINE PROPERTY. ALL ASPECTS FROM ALL SERVICE ASPECTS FROM THE MOMENT WE ENTERED , UNTIL WE DEPARTED WAS ABOVE EXCELLENT. THE IN HOUSE RESTAURAUNT WAS WELL PRICED AND THE FOOD WAS EXCELLENT. WE WISHED WE COULD HAVE SPENT A WEEK AT THIS BEAUTIFUL RESORT.
POOBALAN AND MARCIE
October 17, 2012
Rated 4 out of 5 by MoMay2013 Central Location to Local Attrations
Within walking distance to all the night markets, flower, fruit markets, laundromats, what else can you ask for! Room and water temps were consistent. Spa services were icing on cake! Complimentary coffee for 2 add a final touch to welcoming and valuing guest accommodations. Will return without a doubt.
May 22, 2013
Rated 4 out of 5 by barb48 barb48
Lovely hotel, but found the management staff behind the desk completely inflexible when I tried to stay two hours extra. Although my company uses the hotel quite a lot, they insisted that we pay for a half a day. I know they were/are booked, but they should leave room to be flexible for steady clients.
February 4, 2013
Rated 4 out of 5 by ds7229 Great location
The hotel is in a great location. Sadly the pool was freezing cold even though it was 30c out and very warm. Many guests were annoyed that the pool was not heated as was I. The rooms are a bit run down and in need of a deep clean to be that of SPG standards. The staff was very friendly and helpful.
January 27, 2014
Rated 5 out of 5 by Hay2 Great hotel
We stayed here for 5 nights and really enjoyed our stay from the hotel it's self to all the staff was all very good we would stay here again our only gripe was not having free Internet this service you have to pay for but the hotel we stayed in Bangkok was a lower star rating but we got Internet free.
March 31, 2013
Rated 4 out of 5 by Alvin Hotel has many good points
Le Meridien can be considered the best hotel in Chiengmai now.
The only challenge Le Meridien has now is the comfort of the lobby bar area. The temperature is not too cold and it is inviting many mosquitoes.
Once this is addressed, I'm sure Le Meridien will be the undisputed best hotel in Chiengmai.
May 11, 2013
Rated 4 out of 5 by Dorko123 Not even placed on an SPG floor
Despite my number being placed on my reservation, I was not acknowledged as and SPG gold member and not asked about preferred benefits. I already had free wifi as I was attending a conference who had set that up. So all in all, it is a very nice hotel, but they need to work on their SPG recognition
January 11, 2014
Rated 5 out of 5 by Art25 Beautiful Hotel
I had a wonderful stay. The room was great and the service from all staff was above expectations. The concierge desk arranged two days of tours with a woman, Peung, that spoke great english and was able to provide me with cultural and historic information during the tours. I will definitely return.
December 8, 2011
Rated 5 out of 5 by maui1 Fabulous Hotel
Everything about the hotel is outstanding, from the room to the service to the buffet breakfast. I particularly want to commend the services and attention by the concierge Winai and the night manager June. Also, Mr Sert- the driver that the hotel recommended was outstanding. Be sure to ask for him
October 29, 2012
Rated 5 out of 5 by Ksc1 Loved the hotel
We spent some time in Chiang Mai and this hotel made our stay that much nicer. The staff was so kind and accommodating , especially in the club lounge. Our room was beautiful , very clean and the location was nice . Based on the service from the staff I would reccomend this hotel to everyone .
March 9, 2013