Rated 5 out of 5 by Lingam Wonderful Hotel In Paradise
Enjoyed my stay in this hotel as the room and the view of the mountain was superb. Counter staff was kind enough to upgrade my room as they did not have a king size bedroom (as requested during reservation) available do to full occupancy. Kudos to the front office staff in making me happy after I was told that I could not have a king size bed with a good view.
August 16, 2012
Rated 5 out of 5 by AVMAX 2 nights with wife and kids
Everything from A to Z was just perfect!
I had our room booked online with SPG points.
Got everything organized thru email with SPG Front desk Manager (highly professional).
Kids and wife were delighted with the pool and I was delighted with the fitness center.
Staff extremely available and professional.
We will definitely come back before the end of the year.
October 21, 2012
Rated 5 out of 5 by sk1212000 best SPG staff and recognition
Starwood should send some of their US employees to this hotel to train on hospitality and how to treat platinum members! The upgraded suite was gorgeous and the staff were fantastic in arranging transportation and tours.
My one and only negative comment was to maybe consider not serving such poor quality of sugar water juices at breakfast in the restaurants.
January 5, 2012
Rated 5 out of 5 by Zaz1815 A very nice first time at Le Meridien Chiangmai
Hospitality of the North, combined with professional Staff and very nice and comfortable hotel. I am a 5 years'scustomer of The chedi wich is a great reference of what excellence of service is in Chiangmai. I would say that Le Meridien met my expectations.
It is my first time at this hotel and I will go back next time, also to enjoy the reward program.
January 25, 2013
Rated 5 out of 5 by SUNY A pleasant stay at this hotel
A bit busy atmosphere at the lobby, but great opportunity to socialize with new friends. Suggest add few extra seats, and provide few internet terminals at the lobby, I am not sure if there is any but could not find myself. I liked the rooms - spacious and clean. Sufficient lifts provide quick acces to the rooms, excellent.
All in all a pleasant hotel.
March 21, 2013
Rated 4 out of 5 by Tyticus This hotel is good and very near Chiang Mai night market
Every time I travel to Chiang Mai this hotel is always my first choice for my stay. Guest just walk from the lobby of the hotel then will find a place for shopping, local products and many things you will buy for your family and friends-at night market. This hotel is good, if you are looking for a hotel the Le Meridien Chiang Mai is that hotel for you.
November 18, 2011
Rated 5 out of 5 by Richardg Great Hotel, wonderful location
We stayed at Le Meridien for 5 nights. It is in a perfect location, literally in the middle of the night market. This hotel is truly 5 star and service levels are exceptional in all regards. Wonderful pool area and gymnasium. It greatly enhanced our stay in Chiang Mai and I recommend it to anyone who wants to be at the center of activity in Chiang Mai.
February 25, 2013
Rated 5 out of 5 by Donut64 without doubt 5 star accommodation
Had a lovely stay at Le Meridien Chiang Mai and are already planning our next visit. The room was a cool, tranquil oasis amidst the fun and chaos of Chiang Mai and to describe it as luxurious would be an understatement - brilliant value for money. Gorgeous breakfast and brilliant service. Wish I could rate it higher than 5 stars. We will be back soon.
November 5, 2012
Rated 4 out of 5 by Garybsingapore Great place to stay if you are in Chiang Mai
Located just across from the night market, close to restaurants and interesting places. Excellent restaurants, conference facilities, a very nice gym, pool and excellent spa facilities. Beautiful SPG executive lounge and exceptionally well trained and helpful staff.
January 11, 2014
Rated 2 out of 5 by Llcp Smoking on non smoking floor + screaming kids + no fixes = fail
I really wanted to like this le meridien as I am spg gold working towards platinum but unfortunately two major things ruined the chance.
1. The constant pumping of smoke through our ventilation system even though we were on a non smoking floor. We called repeatedly and nothing was ever fixed nor were we apologized.
2. Four days of screaming children in the halls. We also called repeatedly, were told security would look into it and nothing occurred.
Plus our bathroom had mold and the hall noise was constant. On checkout we were overcharged and I had to argue About a room charge we never incurred. When it was finally removed with our taxi waiting, i had to press the front desk clerk to apologize for doubting my story.
Thankfully the restaurants and the concierge were excellent but the room issue was so disappointing I will never recommend anyone to stay at this spg property which is far below any of the superior standards I am used to.
December 31, 2012
Rated 4 out of 5 by monkeymonkey Great staff and wonderful breakfasts
I have stayed in many hotels in Asia and this is only the second hotel I have found with a comfortable and soft bed. Also the pillows are the best I have ever had my head on.
The breakfasts are exemplary and the staff are so efficient.
My only dissatisfaction would be the difficulty of getting to the hotel foyer from the underground parking garage.
January 12, 2013
Rated 4 out of 5 by Maymcateer Awesome, as always
As always, impressive stay with Le Meridien! It was my boyfriend's birthday and they manage to prepare cake for us. The staff are very friendly and attention to details, as they didn't miss any notes I informed them when I made reservation whether it'll be government rate, reservation for brunch etc....Never disappointed with Starwood!
September 11, 2013
Rated 4 out of 5 by thomara Very busy due to Loy Krathong
Great modern hotel - but due to the busy times some small lacks of service here and there (e.g.we had to wait for our luggage more then 1 hour - I would have preferred to bring it by myself to our room instead).
Would like to experience it another time when it is not that busy to experience the normal service.
November 27, 2013
Rated 5 out of 5 by jamal14 This hotel tops expectations!
I was surprised at how clean and up to date the rooms were. Cutting edge but very comfortable with all of your needs anticipated. I also loved the location because you were right in the Chiang Mai mix. The food was superb with great breakfast buffet that would be hard to top. I'd recommend Le Meridien Chiang Mai to all my friends.
November 26, 2012
Rated 5 out of 5 by Flyingtailor Perfet Stay
Just a great stay very nice hotel great loction good service. When I arrived my room was not ready so I went for a 2 hour spa treatment great spa. When I finsihed I was upgraded to an excutive suite very ncie.
This hotel has a great spa right in the night market great loction great food and so on the only place to stay here.
July 19, 2013
Rated 3 out of 5 IMPRESS THINGS
On the check out date my husband forgot his mobile phone in the bed. After we checked out and left then operator called and informed us about this. We would like to appreciate the room made who has full of honest. More over we would like to say thank you to all of your teamwork, we will come back to stay here again for sure!
December 7, 2011
Rated 2 out of 5 by tiger88 Far downhill of late
I have stayed in this hotel regularly on business for a number of years. The general standard has declined quite significantly in the past two years.
This is now just another hotel. Once it was a home away from home for me. I used to be greeted and treated very well. The staff knew me or they got to know me. Nothing was too much trouble. It was a genuine five star.
Now it is an ordinary hotel where my benefits are "explained to me" upon check in, as if I was a school boy who needs to remember the rules. You can have this but not this; you may do this but it will cost you; if you have any further requirements they can be dealt with at another time and the chances of us agreeing to anything are slim unless you pay.
I think it is about time I changed to another hotel where I can get better service. I did visit two competitive hotels on this last trip and they will definitely offer me far better service and value.
I think you have had your day Le Meridien Chiang Mai.
February 9, 2013
Rated 4 out of 5 by Lybaek Extraordinary service and very good location
My wife and I just had a very nice week at this hotel. The location close to the old city is very good and the service we expirenced was extraordinary. The Lounge at 21st is offering very good value.
The hotel is lacking personality, however all the staff we were in contact with were very competent and service minded.
July 21, 2013
Rated 4 out of 5 by ram68 Great location - well kept property
The location of the hotel is great for tourists - right at the night market where activity begins at about 5PM every day. The property is not too far from the airport - just a 15 to 20 minute ride in the taxi - costs about 150 Baht.
The hotel lobby is spacious and done up well. The rooms are well furnished and clean. We were given a room that overlooks the night market area - good to watch the activity on the street.
By and large staff were efficient and helpful. It would not hurt them if they smiled at guests or greeted them with a little more warmth. Begining from the bellboys to the people at the front desk to the staff in the restaurant - there was a mechanical attitude to going about their chores. We felt the difference all the more since we came in to Chiang Mai from an Anantara property where the staff went overboard with their warmth and friendliness. Other than this minor issue, it is a great property to stay at.
Breakfast was a little steep at well over 700 Baht after taxes per head - we opted to just pick up some light food from the 7/11s down the road.
The inhouse spa is also a tad expensive if you compare it to some good spas in the vicinity (not the small time operators).
February 3, 2014
Rated 3 out of 5 by lmf12345 Upset wifi was not free
The hotel has a great location and the staff was very nice and helpful.
I was upset at the wifi charge of almost 500 baht per day. Wifi should be free. I don't mind paying over $100 a day for a room but the wifi charge bothered me. I will not come back because of this reason.
November 24, 2013
Rated 5 out of 5 by SHERWIN OUR STAY AT LE MEREDIEN-CHAING MAI
THIS PROPERTY IS ON PRISTINE PROPERTY. ALL ASPECTS FROM ALL SERVICE ASPECTS FROM THE MOMENT WE ENTERED , UNTIL WE DEPARTED WAS ABOVE EXCELLENT. THE IN HOUSE RESTAURAUNT WAS WELL PRICED AND THE FOOD WAS EXCELLENT. WE WISHED WE COULD HAVE SPENT A WEEK AT THIS BEAUTIFUL RESORT.
POOBALAN AND MARCIE
October 17, 2012
Rated 4 out of 5 by MoMay2013 Central Location to Local Attrations
Within walking distance to all the night markets, flower, fruit markets, laundromats, what else can you ask for! Room and water temps were consistent. Spa services were icing on cake! Complimentary coffee for 2 add a final touch to welcoming and valuing guest accommodations. Will return without a doubt.
May 22, 2013
Rated 5 out of 5 by FEBCalifornia Excellent Service
The staff is very helpful and guest oriented. Although a non-smoking room with two beds on the club floor was not available the staff worked diligently to find the best room for us. The club lounge was very pleasant and again the staff was very accommodating.
December 8, 2013
Rated 4 out of 5 by barb48 barb48
Lovely hotel, but found the management staff behind the desk completely inflexible when I tried to stay two hours extra. Although my company uses the hotel quite a lot, they insisted that we pay for a half a day. I know they were/are booked, but they should leave room to be flexible for steady clients.
February 4, 2013
Rated 4 out of 5 by Alvin Hotel has many good points
Le Meridien can be considered the best hotel in Chiengmai now.
The only challenge Le Meridien has now is the comfort of the lobby bar area. The temperature is not too cold and it is inviting many mosquitoes.
Once this is addressed, I'm sure Le Meridien will be the undisputed best hotel in Chiengmai.
May 11, 2013
Rated 5 out of 5 by Hay2 Great hotel
We stayed here for 5 nights and really enjoyed our stay from the hotel it's self to all the staff was all very good we would stay here again our only gripe was not having free Internet this service you have to pay for but the hotel we stayed in Bangkok was a lower star rating but we got Internet free.
March 31, 2013
Rated 4 out of 5 by techart good location in Chiang Mai
very good loaction in chiang mai, next to night market and not far away from other attraction. however, the bathroom need improvment on the water flow, i experience the sink water drain problem, fixed but problem repeat just one day.
December 24, 2013
Rated 5 out of 5 by Art25 Beautiful Hotel
I had a wonderful stay. The room was great and the service from all staff was above expectations. The concierge desk arranged two days of tours with a woman, Peung, that spoke great english and was able to provide me with cultural and historic information during the tours. I will definitely return.
December 8, 2011
Rated 5 out of 5 by maui1 Fabulous Hotel
Everything about the hotel is outstanding, from the room to the service to the buffet breakfast. I particularly want to commend the services and attention by the concierge Winai and the night manager June. Also, Mr Sert- the driver that the hotel recommended was outstanding. Be sure to ask for him
October 29, 2012
Rated 5 out of 5 by Ksc1 Loved the hotel
We spent some time in Chiang Mai and this hotel made our stay that much nicer. The staff was so kind and accommodating , especially in the club lounge. Our room was beautiful , very clean and the location was nice . Based on the service from the staff I would reccomend this hotel to everyone .
March 9, 2013