Rated 3 out of 5 by Cris26 Valet Nightmare
I stayed one night and when checked out my car had over 20 miles on it and the gas tank was on empty. I spoke to the manager of both the valet and hotel in charge on the afternoon of Jan. 23rd and he said I would be refunded half of the parking charge but they in fact charged me the full charge. When I tried to call to resolve this, of course, none of the staff knew about the incident, so they basically robbed me of gas and mileage.
January 26, 2013
Rated 5 out of 5 by lwu72 Nice weekend getaway!
We had a wonderful stay at LeMeridien. The room was spacious with ample comfortable seating. We definitely appreciated the lovely Bay views, and the HUGE HDTV (esp. my husband). The dining options were terrific and didn't have to leave the hotel to enjoy a great meal in SF - which was unexpected, because Le Meridien is located in a great neighborhood with a lot of fine dining options. We hope to be back soon!
May 5, 2014
Rated 5 out of 5 by TomD Amazing!
I've stayed at numerous hotels in San Francisco including the W but this hotel tops them all. Great cool vibe, comfortable rooms and awesome staff make this my favorite place to stay in SF.
July 25, 2014
Rated 1 out of 5 by JohnL The little things
Like having the newspaper delivered to your room after asking 3 times. Having the concierge say to you "I have noted in your record." Having it noted in my record doesn't deliver the paper.
A group of picketers outside the hotel room, giving arriving and leaving guests a hassle about not staying at Le Meridian.
The Front desk's response - "They have the right do be there." I understand that, but did not give me an information.
April 13, 2013
Rated 5 out of 5 by bankerbob Professional staff, smart rooms, very pleasant!
We are very well traveled. Our stay here was very gratifying. Large room, well appointed decor, quite, lots of window light, sliding doors but very low noise from the city activity when closed. HVAC was also low noise, kept the room very comfortable. Updated bath, plush towels, fresh pressed robe, big bed, nice flat panel TV’s with HD programs. Well stocked mini frig. Staff was very professional.
May 19, 2014
Rated 5 out of 5 by AMP25 great locale with contemporary decor
Very convenient for walking Emarcadero and wharf areas. Nice breakfast options or quick coffee. Near Bart station
July 29, 2014
Rated 5 out of 5 by Kittycat Great deal; Wonderful bed
We had to be up in the City over the Thanksgiving weekend and were thrilled to get a remarkable deal through Travelzoo. We were a little apprehensive about which room we'd be in since it was SUCH a great deal (would we be put in the boiler room?) but the room was excellent! The mattress was fantastic -- the best we've slept on in years -- and there were so many high-tech amenities we didn't even know how to use them all!
December 1, 2011
Rated 4 out of 5 by Michelle007 Very nice hotel with great views
The hotel was very nice and the rooms were very comfy. We had a great view of the bay and city. The bar staff was very nice and so was the guy who checked us in. The conceirge staff were just ok. Very close to the BART stations, great for going to a Giants game. Walkable to many shopping areas. Not much open in the evening in the area so no late night eating or sightseeing areas. Nice area to sit and relax in the lobby.
December 2, 2012
Rated 3 out of 5 by attafox MIssing SPG benefits
In the midst of renovation (front desk), so it was hard to find the front desk. 2 elevators to the ground floor. No complimentary water as with SPG.
Lighting in room was funky. Some was out (2 bulbs including over tub), and the rest - controlled by switch at door, and as it was a junior suite, the lights in question were all the way across and around corner by window. Heating was either too hot or too cold and noisy.
February 12, 2013
Rated 3 out of 5 by RobSeattle Disappointment in SPG
I've been an SPG member since 2001. I travel to SF regularly and stay in the Financial Dist. Checked-in last night to learn that because I booked on Expedia, I don't earn SPG loyalty points. Seems at odds with the purpose of "loyalty" as I chose Le Meridien because it was Starwood. When I fly Alaska Airlines, regardless of how I got the ticket I still get points. There are a lot of hotels in the Financial District.
April 20, 2013
Rated 5 out of 5 by Hotelprof Great stay
I love this hotel. The staff is exceedingly competent and friendly, the location can't be beat and it's gorgeous. I particularly like that the architecture has created rooms that aren't rectangular boxes.
July 17, 2014
Rated 5 out of 5 by Carmela Work/Vacation
Our stay at Le Meridien was very pleasurable. Initially we had a handicapped accessible room (at our request because one of us had a broken ankle) but the accessibility was designed for someone in a wheelchair, not on crutches. We were moved after one day to a junior suite that was excellent in all categories.
The "business center" is minimal and parking is expensive, but other than that everything was great.
March 30, 2013
Rated 5 out of 5 by PapaCobra Outstanding Customer Service
I would like to give a shoot to Juliet who went above and beyond to accommodate our special request for adjoining rooms on a very busy weekend. She and your entire staff did an outstanding job of make our stay exceptional!!!
July 12, 2014
Rated 5 out of 5 by Pepee Great Hotel Experience
A wonderful hotel with a professional staff.
Rooms create a relaxing atmosphere for work or play.
July 25, 2014
Rated 4 out of 5 Great Conference Location
The Conference Board Executive Compensation Conference was held at the LeMeridien San Feancisco. The metings rooms were professional and the location of the property was outstanding. We stayed beyond theconference and found the location central to the piers, shopping, dining and AT&T Park. We attended game 1 of the World Series and were back in our room watching the post game coverage within minutes!
October 29, 2012
Rated 5 out of 5 by Pepper2 Le Meridien in San Francisco Is in a great location
The Le Meridien in San Francisco has undergone a complete remodel of their lobby and it looks fabulous. When we arrived early they had our room ready, which we had requested. The bay view room had a fantastic view of the Bay Bridge and Treasure Island. The hotel is in a great location right downtown near the Ferry Building. You can walk to many sites or hop on public transportation and see the city.
May 4, 2013
Rated 5 out of 5 by Jeanne Love the location
Enjoyed the fitness center and my room with the views of the Bay, Coit Tower and North Beach. Liked the old bar better than the new one -- but, everything works well -- Park has lovely breakfasts and a nice patio off the dining area. All in all a great place to stay with easy access to everything -- walk to Ferry Bldg, streetcar to Union Square area -- and Fishermans Wharf (if one is so inclined).
April 15, 2013
Rated 5 out of 5 by MAHelene Thank you for a wonderful stay and view
We were happy at Le Meridien. Elena, Stephan and tiny Couscous
July 26, 2014
Rated 4 out of 5 by alanjoshua Favorite hotel
I have stayed here many times and love this hotel because of its location and staff. In terms of the latter, the staff, they are just great: helpful, gracious, and friendly.
This stay was a little problematic. First, the lobby was under construction but I anticipate that this will turn out well. Second, I noticed small signs of wear and tear in my room.
I am sure that these will be remedied.,
February 7, 2013
Rated 4 out of 5 by BizJuly2014 Business Travel
Accomodations were clean and comfortable. Could use eletrical outlets near the bed to charge cell phones overnight.
July 21, 2014
Rated 2 out of 5 by RJM50 This Hotel is not consistant
Traveled and stayed at this hotel with a number of work peers for meetings. Hotel was overpriced and even though we all booked the same way, charges were very much different. Others received lower room rates as well as free parking a savings of close to $100.00 a day. I would ask hotel management how would you explain these differences to your Internal Audit team if you were in my position?
February 16, 2013
Rated 5 out of 5 by Ever01 Pleasantly Surprised
To be honest this hotel wasn't my first choice, but I am glad I changed my mind, as it surpassed my expectations. It was in the right location, and the amenities, service, and room was exceptional.
July 10, 2014
Rated 5 out of 5 by JBG1973 Great location for SF Business
Great choice for a business trip. The Le Meridien is convenient to just about everything in downtown San Francisco. Not as close to Union Square or the convention center, but not too far to walk. Rooms are nice and mine had a small balcony and separate office, which was great. My only (mild) critique would be the decor, which seems slightly dated style-wise. Not worn, just not brand new...
August 18, 2012
Rated 5 out of 5 by RMS1 High quality, comfortable stay
Great hotel, great experience. Got a great Platinum upgrade to a business suite. Bedding is very comfortable and hypoallergenic. Very helpful staff. I'll definitely be back.
July 14, 2014
Rated 5 out of 5 by rlarc57 The granola is fantastic!
Until we moved to San Francisco this year, we would visit San Francisco several times each year and we always stayed at Le Meridian. Even though we now live in the city, we decided to spend a saturday night there after attending a concert. We did so because we enjoy breakfast at the hotel. We love the ambiance, we love the granola, and we enjoyed seeing our favorite staff member, Hakim.
May 13, 2013
Rated 5 out of 5 by ubtraveler1 Lovely hotel in a great location.
My stay at the Le Meridien was wonderful! As a platinum member, I was upgraded to a beautiful suite, which was certainly a nice surprise. Room service was fast and efficient, albeit a bit expensive. I do wish the rooms came with a coffee maker but that is the only amenity that was not covered. Kudos to the Le Meridien for creating a marvelous guest experience from check-in to check out!
September 9, 2012
Rated 2 out of 5 by DerekAA Going downhill
This has been one of our go-to hotels for trips to SF, but lately the rooms are starting to show their age. The air conditioning system was so loud, I had to turn it off at night so I could sleep. The mattress does not live up to the typical Starwood quality - mine had a depression like it was 20 years old.
The new lobby/bar area is nice, but not enough to overcome the rooms' shortfall.
March 9, 2013
Rated 5 out of 5 by KT1978 Great Hotel
We stayed here for 2 nights and used the hotel as a base to explore the city. It was a great location and the room was very nice. Staff was friendly and helpful. The hotel is renovating the first floor, which was a minor inconvenience, but not too bad. It meant taking two elevators to get to your room. I think they plan on having it finished by January. We would definitely stay again.
December 19, 2012
Rated 1 out of 5 by Tourist82 Parking fees sixty two dollars day
I had to spend one night in San Francisco. Icheck in late and ask for extra hour to sleep in and was told no. Hotwire recommend le meridien. HORRIBLE
No pool, lobby small, parking is sixty two a night.
Bed is smaller than full size vice the two queen advertised. The only good things about this hotel is doorman is extremely nice, vallet man nice, and Starbucks right across. NEVER AGAIN
April 4, 2013
Rated 5 out of 5 by bendskier I fell in love with San Francisco all over again
Just stayed for an old friend's wedding. Le Meridien is a class act in every sense of the word. Service was discreet and highly professional. Bernadette at check-in was fantastic and savvy. Staff always smiled at me and made me feel like a welcomed guest.
My room was upgraded to a fantastic suite on an upper floor that had a beautiful balcony with sweeping views of the bay, downtown, and the bay bridge. From the bedroom reading chair, I could see the Transamerica building. From the fluffy down comforter on the bed, I could see the bay. Ahhh..... memories.
I seriously did not want to leave my room, it was so luxurious and comfortable. Hotel was close enough to Telegraph Hill for me to go on a gorgeous run through rose gardens up to Coit Tower.
The hotel staff had a big part in helping create a warm space for my friend's wedding to happen in. They treated everybody like Kings. Thank you, Le Meridien!
May 31, 2012