Rated 5 out of 5 by Ron1960 Constance (front desk check in)
Constance was professional and helpful. As a senior executive with a large corporation I constantly watch for the attitudes and demeanor of my employees and managers. Are they simply going through the motions or are they truly committed to our customers and the quality of their own work product. Constance poise and friendly style took the stress and tedium out of the check-in and check-out process.
August 13, 2013
Rated 4 out of 5 by MEP63 Quiet, comfortable rooms
We enjoyed our weeklong stay at Le Meridien. Our rooms were in a very good location but could use updated furniture, new wallpaper and new rugs. Other rooms in the hotel have been updated more recently. The beds were comfortable and the rooms were very quiet, even the one facing La Rambla. Concierge service was great most days but occasionally inconsistent. Front desk staff was helpful and responded quickly to any requests. The hotel is in a very central location. The shape and layout of the rooms are unusual due to the shape of the hotel, but we had great views.
April 20, 2014
Rated 4 out of 5 by MrsEff Location Location Location
Entrance just off La Rambla making access very convenient. All staff we were in contact with were very pleasant and helpful.
We had some problems with our flight home and hotel's phone system was sporadically not working so that was quite a frustration, but we got it worked out in the end. Cost of local phone calls of 1 Euro/per minute a bit exhorbitant in my opinion. Although the bathroom is beautifully appointed, we were not fans of the glass doors accessing it.
Loved the restaurant Luzia across the street - we wound up going there twice over the course of our 1-night stay after our cruise.
July 9, 2012
Rated 3 out of 5 by SBSanDiego Staff needs improvement
I was very specific about my request for a quiet room, in both my email to the Hotel weeks before our stay and at the front desk upon check in. Although the Hotel is beautiful and the room was equally so, we were placed in a room directly above the trash pick up on a busy street corner, which was noisy from 1:00 am until well after 2:00 am. Additionally, the maid service cart was parked in front of our room at 7:00 am, wherein conversations in the hallway directly in front of our room started at 7:00.
Very poorly done, mostly because the person at registration did not listen to my needs.
November 19, 2013
Rated 5 out of 5 by alohio Excellent stay
Excellent service and location. The staff is extremely friendly, and the location for Barcelona could not be better centrally located for a Hotel. The street noise is well insulated by the room glass. The only thing I would to suggest to improve on is the bed comfort, as the pillows and mattresses are worn out, so the beds are not comfortable after all in the morning!.. Perhaps consider using other SPG beds known for bed comfort would fit best..
Also no room upgrade for gold members, only for platinum, based on availability!
Otherwise Excellent stay! Will go back again..
March 31, 2014
Rated 5 out of 5 by flodeck perfect location
excellent location in the center of barcelona, comfortable room, good breakfast...
June 21, 2014
Rated 3 out of 5 by PamnJ2 Little value for the price
Considering we paid what we consider "top price" for our room, we did not receive value. Upon arriving & finally settling into our room, the toilet & sink were non-functional. After several visits, the plumber was able to fix the problem (over 3 hrs). We were there for several days & after the 1st couple, we had to call & ask for missing items (face cloths, water bottles, etc.) regularly. The lobby is very limited space-wise & often the wait for the concierge service was 20-30 minutes.
May 21, 2014
Rated 2 out of 5 by koolkat Below expectations
- Weighing scale in the bathroom off by at least 10 kg, even with nobody standing on it. Useless.
- Leg press machine out of service in the gym. One could tell it had been like that for quite some time.
- No TV channels. Whatsoever. Phoned reception at 1 am and was informed that there was a problem affecting all rooms and it would be sorted in the morning. Problem was still there at 9:30 am. Amazed they could just say that and keep their cool. But then again people don't watch TV, do they?
- Long check-in process despite being the only one at the desk. Check-out was OK though
November 20, 2013
Rated 5 out of 5 by Raffster This hotel ticks all the boxes
On any measure this hotel rates very highly.
Fitness centre, excellent.
Location excellent. Staff excellent.
SPG recognition excellent.
I wouldn't hesitate in staying here again in the future.
June 17, 2014
Rated 4 out of 5 by Paul83 Great location but could try a little harder to please.
The hotel has a great location right in the middle of La Rambla. Facilities are a little limited with quite a small but well equipped and clean gym. Check in staff are either abrupt or very helpful depending who you get!
Bruno the concierge is worth of mention. Very helpful and responsive but not easy to get hold of him as he is very much in demand. But don't settle for the front desk acting as concierge. We did and ended up walking from one end of Barcelona to the other based on wrong info. All in all a comfortable stay and the location earns the hotel it's 4 out of 5 rating.
February 15, 2013
Rated 5 out of 5 by jfv01 Wonderful location
We stayed at this hotel after Christmas and through New Years. We were celebrating our 15 wedding anniversary and the hotel graciously provided a bottle of Cava the night of our arrival. The location is convenient to everything and the staff was extremely accomodating. They worked hard to find a location for New Year's Eve dinner even though we waited until the last moment to ask. The rooms were very well appointed, an upgrade would have been nice due to platinum status but we realize it was very full due to the holiday. Overall great experience and we would certainly go back!
January 4, 2013
Rated 4 out of 5 by deenoman Simple, elegant, and very comfortable
We traveled to Barcelona in the off-season, so there were lots of great deals. We could have gotten a very nice room for half of what we spent at Le Meridien. But we liked the location and didn't want to risk having even one thing go wrong with the room. SPG took care to make sure it was a perfect trip. The room was immaculate, and with Gold status we were upgraded generously. We felt we got the royal treatment, with so many perks that I'll just name our favorite: free daily passes to the Holmes Place fitness center. If you've been to Equinox in the US, this is the Equinox of Europe, and in many ways even better. Amazing lap pool too. Some construction noises audible from the room, but other than that no issues.
December 22, 2012
Rated 5 out of 5 by JME0352 Truly a cut above...
I have traveled a lot, especially on business. My expectations of hotels is high, as I have stayed in many of the very best. This hotel met & exceeded my expectations. I arrived early and they managed to find my room fairly quickly. Every member of the staff that I encountered during my stay really seemed willing to go out of their way to accommodate me. A dozen little things which can mean so much. Also, the room was just delightful. I have stayed at other Meridian hotels, but, this one, in both service & quality of the facilities, was a meaningful cut above the rest.
October 11, 2012
Rated 4 out of 5 by oneworldtraveler Central Location
We chose this hotel over the W because of its location in the heart of the city, and for the purpose of our trip (since this wasn't a beach trip), I think it worked out great. The one major downside is the size of the rooms. I know we're supposed to expect smaller rooms in Europe, but it's one thing to be said and another to stay in it. So while small, the rooms were tidy and the bathroom, while also small had one of those rain showerheads, which makes showering a pleasure. The breakfast food was also delicious, although their buffet was a little pricy, so we opted out of that. Next time I'm in Barcelona, I might check out the W for a change, although it's off the beaten path and geared more towards a beach vacation.
October 22, 2011
Rated 4 out of 5 by measy Great with some considerations
Location was great. Hotel staff was excellent. I really, REALLY, did not like the bathrooms because of the glass walls....totally bazaar. We also hated the night light. We could never get the room totally dark.
Otherwise all was good.
June 11, 2014
Rated 5 out of 5 by drgs Romantic week at Le Meridien
I was in Barcelona for a business meeting and was staying at another hotel for several nights. My wife flew out to join me and I moved us to the Le Meridien for a week using SPG points. I notified the staff I was there for a romantic anniversary weekend. The room and staff could not have been more pleasant. We had a beautiful room with a Juliet balcony overlooking the more quiet street. (I would recommend this as Ramblas can be noisy). Upon return from dinner, we found a complimentary bottle of champagne waiting. Thank you SPG for a great week in a beautiful city.
March 7, 2013
Rated 5 out of 5 by Jerald456 Best stay during our Europe Vacation
We stayed in the Presidential suite for 5 nights. We were very pleased with the 300 degree spectacular views of Barcelona from this room. The size and cleanliness of the room were more than adequate. SPG guest recieve high speed internet access for free.There were adequate power points with i-phone/-ipad chargers available. In addition there was complimentary coffee and a few bottles of water everyday.The La Ramblas area location is fantastic being very close to shopping and walking distant to the port where fabulous local seafood can be purchased. The staff was so kind to us from the start of our stay to the finish and we are so thankful to them for making our visit to Barcelona one that we will treasure for years to come.
October 8, 2012
Rated 5 out of 5 by VinceNJ My heart belongs to Barcelona
Had a wonderful time here after staying a week in Marbella. Celebrating my birthday and my mother's. Daniel at reception was probably the most pleasant front desk person I've ever encountered...such a warm and friendly disposition. A young lady also helped make my mother's actual birthday special by arranging to have a bottle of champagne and fresh fruit waiting in her room after our day out sightseeing; nice touch. My only negative comment relates to the Internet and wifi not working in one of the rooms I reserved. Other than that, we'll definitely return.
November 2, 2013
Rated 5 out of 5 by sandoura Perfect in all aspects.
I don't know what to start with: location or staff friendliness or room decoration or, or.. everything was more than perfect.
From Elisa Barral, the General Manager, to Ana Miguel, the PR Manager to Salvador Battle, the Assist. Front Office Manager, to the concierge Christian, they were all so kind and professionals that they made our stay an unfogettable one.
I really thank them all, especially Salvador who convinced me to make a very good deal through an upgrade.
I look forward to coming back to Le Merdien Barcelona as soon as I can.
March 22, 2014
Rated 5 out of 5 by Ojaibilly Staff is incredible
From the moment we walked through the door we were struck by the attention of the staff. From the upgrade Laura gave us to check in to the speed with which routine results like ice or pillows were handled was impressive. The buffet is excellent and the restaurant and bar staff were also way above. This was my. 20 th check in this year to a Starwood property-- probably the best. As a Platinum I felt completely taken care of. Great hotel!
May 17, 2014
Rated 4 out of 5 by Nosie Barcelona 5 minters walk to Gothic Quarter & restaurants
The location was superb. Breakfast good. Only complaint was that the bed was too soft so I did not sleep well.
June 11, 2014
Rated 5 out of 5 by Sharon20 The hotel staff exceeded our expectations!
We had a wonderful stay at Le Meridien Barcelona while we visited our son who is studying abroad in Barcelona. The staff was courteous, welcoming, and responded to our questions and requests. The concierge staff was exceptional - we were assisted with booking reservations for a theater show. No request or question was left unanswered. The daily buffet breakfast was delicious and the staff very welcoming and attentive to our needs each morning. The staff provided us with a power converter which was a life saver for us. We highly recommend the Le Meridien!
March 19, 2013
Rated 5 out of 5 by docalex One of the best in the world
This hotel offers the perfect blend of old world charm and modern comforts and decor. We have been fortunate in life to have stayed in the best hotels all over the world and Le Meridien is one of our top 5 at any price. The service and comfort are hard to beat.
June 4, 2014
Rated 5 out of 5 by Name4567 Very comfortable hotel
Everything was fine. The restaurant the concierge recommended was not good. Every staff member was happy and more than willing to help you.
June 9, 2014
Rated 5 out of 5 by Cade This is an all around top hotel because of location and staff.
Enjoyed this hotel for its location, helpful professional staff, comfort. Would definately stay here again. Used the consierge service for tickets to historical attractions and thought their restaurant was a plus.
June 5, 2014
Rated 4 out of 5 by crazy4travel Service varies greatly
After 10+ stays here over the last 5 years, my take is that it's a popular hotel, great location and one of only a handful of 5 star hotels in Barcelona = inconsistent experiences for SPG members. Push a little for perks, keep expectations in check, & enjoy everything Barcelona has to offer.
The hotel remodel turned out beautifully: I'd call it contemporary, artsy and warm while preserving a great old building. Rooms are very comfortable, large bathrooms with high-tech nightlight system that senses when you need to get out of bed in a dark room.
November 29, 2012
Rated 5 out of 5 by DIM1 GREAT HOTEL AND EXCELLENT PEOPLE
A very pleasant hotel, great personnel, fantastic food at reasonable prices.
The hotel offers great services in the most popular place of Barcelona.
Worth a stay when in Barcelona.
June 5, 2014
Rated 4 out of 5 by WMCOLMES14 location, staff, and room great
couldn't get a better spot as a tourist, right on La Rambla, moments from Placa de Catalunya. People watching central! Also, both tourist bus lines start from here, so you can see all of the city quickly and cheaply. I got around a lot walking. Very safe. Friendly staff who spoke English very well. Room was in the back of the hotel, so you trade the view for the quiet. modern room, and I liked it very much. didn't do the restaurants or the gym. maybe next time. The only minor peeve I had was that as a Platinum Member, I did not get an upgrade.
January 6, 2012
Rated 4 out of 5 by Hello123456 is nice
I had problems with the air conditioning, it was cooling down although it was not needed, in fact made it too cold.
The Wifi for Smartphones did not work.
What is SPG?
June 4, 2014
Rated 5 out of 5 by GoWithGrace Perfect Barcelona Hotel
We stayed here for two nights during the biggest festival of the year and after a two week private car tour of Spain. Le Meridien was perfect from arrival to departure. The location is ideal for walking about Barcelona. The staff was attentive, friendly and knowledgeable without exception. We arrived early with another couple, and the desk manager made arrangements for us to check-in despite our early arrival. the hotel is beautiful, bright and modern. The room was bliss with a great bed, bathroom with lots of space and a fantastic shower. The festival parade passed right in front of the hotel, and we watched it from the lobby. Taxi to airport was less than 30 minutes, 38 euros early Monday morning. Le Meridien in Barcelona is Starwood perfection.
September 27, 2012