Rated 4 out of 5 by Alvin Hotel has many good points
Le Meridien can be considered the best hotel in Chiengmai now.
The only challenge Le Meridien has now is the comfort of the lobby bar area. The temperature is not too cold and it is inviting many mosquitoes.
Once this is addressed, I'm sure Le Meridien will be the undisputed best hotel in Chiengmai.
May 11, 2013
Rated 5 out of 5 by Hay2 Great hotel
We stayed here for 5 nights and really enjoyed our stay from the hotel it's self to all the staff was all very good we would stay here again our only gripe was not having free Internet this service you have to pay for but the hotel we stayed in Bangkok was a lower star rating but we got Internet free.
March 31, 2013
Rated 3 out of 5 by Bangkokian Standard Le Meridien Hotel
Just a standard Le Meridien Hotel
March 13, 2014
Rated 5 out of 5 by Art25 Beautiful Hotel
I had a wonderful stay. The room was great and the service from all staff was above expectations. The concierge desk arranged two days of tours with a woman, Peung, that spoke great english and was able to provide me with cultural and historic information during the tours. I will definitely return.
December 8, 2011
Rated 5 out of 5 by maui1 Fabulous Hotel
Everything about the hotel is outstanding, from the room to the service to the buffet breakfast. I particularly want to commend the services and attention by the concierge Winai and the night manager June. Also, Mr Sert- the driver that the hotel recommended was outstanding. Be sure to ask for him
October 29, 2012
Rated 5 out of 5 by Ksc1 Loved the hotel
We spent some time in Chiang Mai and this hotel made our stay that much nicer. The staff was so kind and accommodating , especially in the club lounge. Our room was beautiful , very clean and the location was nice . Based on the service from the staff I would reccomend this hotel to everyone .
March 9, 2013
Rated 3 out of 5 by lmf12345 Upset wifi was not free
The hotel has a great location and the staff was very nice and helpful.
I was upset at the wifi charge of almost 500 baht per day. Wifi should be free. I don't mind paying over $100 a day for a room but the wifi charge bothered me. I will not come back because of this reason.
November 24, 2013
Rated 4 out of 5 by Beam2012 One room needs improvement
I checked in on Sep 4 and got room 1824. Once I opened the room, there was a bad smell inside a room so I informed the staff, he immediately changed my room to 1822 which was in good condition (no bad smell). Other than that, every thing was good. The breakfast was good. Also the location.
September 9, 2012
Rated 5 out of 5 by FEBCalifornia Excellent Service
The staff is very helpful and guest oriented. Although a non-smoking room with two beds on the club floor was not available the staff worked diligently to find the best room for us. The club lounge was very pleasant and again the staff was very accommodating.
December 8, 2013
Rated 5 out of 5 by joecool Great location and excellent staff
Great location close to shops and night market is just outside the hotel. Great staff especially at concierge who was especially helpful in recommendations of places to visit and restaurants to go to. The concierge staff even assisted in getting a birthday cake for my mother.
August 22, 2012
Rated 3 out of 5 by RJB45 Is this really a 5 star hotel?
The hotel has a good location and the building is still modern, clean and well maintained. The restaurants serve good food, nothing special but okay which is quite shocking given the price. Even if you are not sensitive to the cold you will need a sweater... They are freezing and even the staff hate it. That leads to the next problem - the staff... slow, lazy, limited English, no French - big smiles follow by a puzzled look as they really don't have a clue what anyone is asking them.
Try getting service by the pool. Whilst the male staff member cleaned the sun lounges the female staff member said she mans the bar and doesn't take orders... Funny the demands on her time given I was the only one at the pool at the time and I hadn't ordered a drink... I would have loved to order but having to go to the staff to place orders instead of them coming to me makes be feel like I'm really bothering them too greatly.
I did go order and the food by the pool was okay... Flat given the price.
If staying be careful not to get a room near the lifts - the noise is high. For a fairly new hotel it's surprising the amount of noise from the hallway. This is particularly noticeable at 7:45 when the staff are yabbering in the hallway when cleaning the rooms opposite and vacuuming the hallways... Again, feels like as a guest you're there to fit in around the staff needs.
This is a good 4*. Price is cheap compared to other locations.
I would have stayed longer but....
March 21, 2014
Rated 5 out of 5 by whso Excellent services
We three ladies, 2 over 80 have stayed in the hotel for 3 nights. We thank for the professional services and unfailing support on the arrangement of transportation and day tours. The conciege is a great team. Everyone we met was polite and eager to render his help. Thx
March 31, 2013
Rated 4 out of 5 by techart good location in Chiang Mai
very good loaction in chiang mai, next to night market and not far away from other attraction. however, the bathroom need improvment on the water flow, i experience the sink water drain problem, fixed but problem repeat just one day.
December 24, 2013
Rated 5 out of 5 by Akha4000 Excellent hotel
This is one of the best hotels I have stayed in and have made it a regular for my Christmas choice. You can't beat the view relaxing in the bathtub, up to my chin in bubbles, enjoying a cold drink, looking out the corner windows onto the Chiang Mai night market.
December 27, 2012
Rated 5 out of 5 by kkaa2 Could have stayed in bed all day
Le Meridien was definitely a place we would stay again. The service was excellent and the bed, bed linens, and pillows were heavenly. We didn't use the pool, but did had spa treatments every day of our stay. The spa staff was professional, friendly and helpful.
October 25, 2012
Rated 5 out of 5 by HBJefferys Chiang Mai Le Méridien
The ambiance and river side setting is spectacular, rooms are elegant, professionally designed and furnished. The hotel staff were friendly, professional, always smiling and spoke perfect english.
Thank you for a great experience and exceeding our expectation!
February 2, 2013
Rated 5 out of 5 by Bill3563 This hotel was first rate in so many ways
Le Meridien in Chiang Mai was a great way to start off our vacation in Thailand. The staff were very friendly and accommodating and the hotel's facilities were excellent from the restaurants and food to the fitness facility which my wife and I used regularly.
April 22, 2013
Rated 5 out of 5 by Marc92025 Didn't want to leave...
Spent three nights, extended for an additional night and still didn't want to leave.
Thank you all foraging me and Toby feel at home, as its not easy to do at a city hotel
Looking forward to our return to Le Meridaian Chiang Mai
Khup Khun Krup
Marc & Toby
February 28, 2013
Rated 5 out of 5 by Robert1 Wonderful Staff
We have stayed at Le Meridian Chiang Mai on several occasions and received wonderful service by the hotel staff. Our recent stay was exceptional, the Club Floor staff are wonderful! We will keep comng back to this great hotel!
December 21, 2013
Rated 4 out of 5 by BillyD Location, great breakfast and super spa!
Downtown location on the evening bazaar street. Free parking. Very clean, room but the beds sagged and need replacing. Great shower with instant hot water and lots of water flow. Take the spa package, its great! Everthing you would ever want for breakfast.
March 3, 2013
Rated 3 out of 5 by VisitingThailand Would think twice to come back
Perfect location in the city, next door to night market. Not all the concierges are good in their work. We were able to check in at 4:30pm, we've waited almost 2hours and the excuse was that the room was not clean, nothing was good to make us comfortable.
August 21, 2012
Rated 5 out of 5 by Mikey31 All the staff were so friendly
I stayed at Le Meridien for 10 days for both work and a short break. I felt like it was home away from home, especially because all the staff were so accommodating. All the facilities of the hotel far exceeded my expectations for a hotel in Chiang Mai.
December 12, 2012
Rated 5 out of 5 by KFS67 Great service and location
Great service and great location of hotel, defintiley recommend if you are in the beautiful area of Chiang Mai. As a SPG Platinum they also ensured my status was recognized.
While pool area was nice, the only drawback was the cold water in the pool.
December 8, 2011
Rated 5 out of 5 by Oldenbear Excellent Hotel, Good Location, Great Pool
The staff at the hotel is attentive, the food is above-average (although as with most hotels, much higher priced than food available outside the hotel), and the room was just what we wanted. We were very pleased with the quality, comfort, and value.
November 23, 2012
Rated 3 out of 5 by Andrew69 Room amenities and experience
I was checked in with a room that has water leak from bath room to outside hall. I was transfered to another smoking room at Level 21 but no ashray provided. The amenities used and not replaced in my room for example the ear buds, mouth wash.
August 20, 2013
Rated 5 out of 5 by eddie12 nice place
excellent location, staff and facilities. Breakfast buffet outstanding. Bar in lobby not well placed and after dinner. spa great. drinks way overpriced. not a big deal. buy a bottle of wine at 7-11 across the street or go to bar off premises.
December 13, 2012
Rated 5 out of 5 by CAPTNSALSA CHIANG MAI in DECEMBER 2013
WELL LOCATED, AND WELL APPOINTED, LE MERIDIEN RISES LIKE A TOWER OF HARMONY OUT OF THE CENTRE OF CHIANG MAI. IT IS BEAUTIFULLY APPOINTED AND TAKES ITS JOB AS A PREMIUM HOTEL VERY SERIOUSLY.
December 16, 2013
Rated 4 out of 5 by Regina1234 Nice hotel
Great location with room features
Helpful and great support staff when check in. Smile less as always met at starwood reception area while we are checking out.
Housekeeping who fill us the minibar was very polite, and all people are nice.
December 14, 2012
Rated 4 out of 5 by Hiro76 nice and relaxe with this hotel
I like this hotel for overall.
Only one I don't like for not relaxfor breakfast at
I had very relax taking breakfast at few years ago.
I had every time took move channel not working,
I think that need check all room of TV
May 6, 2013
Rated 5 out of 5 by Luke Perfect from check in to check out.
I was very impressed by the professional and friendly attitude of the staff and management throughout the hotel. The attention to detail and the quality of service in each facility provided me with a pleasant, relaxing experience.
May 21, 2013