Rated 3 out of 5 by Aimee04 Not what I expected
The location is fantastic! All the common areas (lobby, restaurant, and bar) are great and the staff was outstanding! The sleeping rooms on the other hand need to be updated. The mattress desperately needs to be replaced or flipped at the very least - both sides of the bed felt like you were sleeping in a hole. The bathroom had a constant odor and the mini-bar smelled like something was definitely rotten. I would not recommend this hotel until improvements have been made to the sleeping rooms. I always stay at Starwood hotels when traveling on vacation and I've never experienced this before.
October 28, 2012
Rated 1 out of 5 by Preston Beware of the Scam
I am a SPG Gold member and have stay in starwood hotels because I thought it meant their standards and trust was reliable when travel out side the country. Not the case for the Le Meridien in Barcelona. I was on vacation with my family and booked a Junior Suite with starpoints for two nights. The amount of starpoint was high and for a 5 star hotel rate. When I arrived they informed me I would need to pay 120 euros per night to a larger room due to 4 people and it as illegal for 4 in a room. I would also be charged 80 EURO per night per person. I had no choice but to agree and accept the charge. I then watched them do the same to the next four people checking in and telling them they would have to upgrade for other reasons. One was a newly married couple who they told them they only had rooms with single beds and to get a King bed it would cost them 80 EUROS per night. When I got to the room it was the same room I originally booked and they just pulled out the couch . It was not a standard pull out and was just the extending the cushions to make a bed. It was so hard we all ended up sleeping in the two twin beds with may children .
After all that I arrive home to look at my credit card bill and I had received an second bill for 165 Euros in addition to my check out bill . When I called the hotel they told me this happens a lot and is an error in their room deposit when I checked in. They said they were not allowed to correct it by phone due to security reasons and I would have to email them the details.
June 20, 2013
Rated 5 out of 5 by SPGTravellingirl Great Staff
Our stay at the Le Meridien Barcelona was enhanced by the pleasant and professional staff. In particular, Riccardo, the Concierge, deserves special recognition. Never before have we received such personal attention. He patiently addressed our questions, offered suggestions and mapped out a route which enabled us to make the most of our day.
October 17, 2014
Rated 5 out of 5 by SPGPlatinum A Truly Excellent Hotel
I am a Starwood Platinum SPG member for the past fifteen years in-a-row (with 1,000+ total room nights logged) and am an inaugural Lifetime Platinum Member. I have stayed at a wide range of Starwood-branded hotel properties in North America and Europe. I am a Global Software Sales Manager with extensive multinational business experience.
I recently completed a 5 night stay at the Le Meridien Hotel in Barcelona as part of a two week family vacation to London, Paris and Barcelona. I am most impressed with the all-around excellence of this property. My family and I had truly a great stay!
What made my stay noteworthy was the outstanding efforts of their Front Office Manager to assure my 100% satisfaction. This manager really knows how to make the extra diligent efforts to take the best care of SPG members! In all my 15 years staying at Starwood-branded properties, I have never met such a hands-on front line manager who is as polite, courteous, personable and knowledgeable as found at this hotel.
The hotel property itself is in excellent condition. My suite was recently renovated and all was in perfect order and very clean. All common lobby areas and hallways are in top condition. Housekeeping service response times were excellent. They did a perfect job with the room turndown service each night. The breakfast buffet was very enjoyable and tasty each morning and offered both hot and cold items. The youthful front desk staff was always polite and courteous and always addressed me by my name.
I found that the location of the Le Meridian be excellent, despite being located on the very busy and sometimes noisy La Rambla pedestrian shopping street. However, there was no street noise noticeable in our room. The hotel itself is very convenient to the top tourist sites and shopping streets in the city. I strongly recommend the Le Meridien to anyone looking to have a very enjoyable stay at a fine hotel in Barcelona.
August 28, 2013
Rated 4 out of 5 by Thal The Hotel is very well located
The most outstanding feature of the hotel is its location. It is great to be right where everything is
happening and you can walk outside to La Rambla.
The staff was excellent. The room was small and
not as comfortable as one would expect from such
a fine company, especially the built-ins. There were no drawers, in which to store one's clothes.
October 14, 2014
Rated 3 out of 5 by Kosice50 Paul Nador
The first two rooms I was given were so poor, compared to my expectation - for the money I was paying (and the Internet picures) that I sent you a message and a complaint. In response I was given a Junior Suite with modern furnishings, which was in line with my expectations, based on my previous experience in Meridien in Monte Carlo - Monaco and the price I was paying. The standard rooms need urgent renovation - please, drop the teak furniture, which was fashionable 40 years ago! Get more space for the reception, which is very crowded in peak times and the lines blocks the passage of guests. Clean the inferior stone part of the outside of the building. The top part seems to have fresh, or at least fresh looking, paint.
July 12, 2014
Rated 2 out of 5 by Miasmo Nice hotel but staff could use some improvement
I had read the reviews prior to my trip about the staff being somewhat snooty... How correct they were! The location was excellent , right off Las Ramblas.
My husband and I had arrived three hours early to check in. We were exhausted from our flight and wondered if we could possibly check in early. Al**** told us she would call us and that a room would be available early. Great... We would go about the town while we waited for our room to be ready. We arrived two hours later. We asked Al**** if there was any word about a room being ready. She went to the back and then came back to the counter with other employees. We were sitting at the sofas in front of the counter. She didn't look at us but stood there with the other employees talking. We continued sitting there and wondering. Finally I went to the other counter and figured another staff member would possibly help me. I spoke with Ca** . She stated she would inquire about the room and let me know promptly. Wonderful! Well, Ca** went to the back and NEVER returned with an update... In fact she never came back to the front counter. At this point my husband and I were getting rather irritated. He approached Al**** and asked her when we would be able to check in. At this point she said no sooner than 3 pm. When he went back to the counter at 3 pm which was 15 minutes later,she stated the room was not ready but would be ready soon. A few minutes later the room was finally ready. I had seen other people check in before three pm but I was told that different rooms were ready at different times. I suppose since we were such a bother to this snooty staff that they wanted to not only make us wait until the proper check in time, but they actually made us wait even past the check in time. I will say when we finally were able to check in, Thi** was quite helpful. Not only was he professional and polite, he smiled and seemed genuinely concerned. I saw his name tag had said he was a trainee but he was better than the other two we spoke to... Al**** was a trainee as well but her customer service was lacking. I would like the management to know that when they train their staff, they need to let the staff know it doesn't look professional for the staff to crowd around the front desk and speak in their language and laugh. Even though the staff may not be talking about the guests, when the staff finishes speaking with a guest and then turns to the other staff members and laugh, it leaves the guest to assume the staff is talking about him/her no matter how inaccurate.
One more thing.... I felt the bed was fine but my husband hated how the mattress was overly soft. He said the extremely soft mattress bothered his back but I suppose that is each individual 's preference so my poor rating for this hotel is because of the front staff which are not welcoming at all, except for Thi**.
June 6, 2013
Rated 5 out of 5 by Smokey28 Great location and helppful staff.
Excellent location in heart of historical old town and Le Ramble... staff very helpful and friendly!
Concierges were particularly helpful and "went the extra mile". Room was nicely appointed... love the night light!
Only drawback was the low beds and couches.
October 13, 2014
Rated 4 out of 5 by Amir50 Barcelona LeMeidien
We stayed at this this hotel for 8 nights. The staff at this hotel is a 5-Star quality. I can't say enough good things about the staff at this hotel, they are very responsive and helpful. For example: Gil who was one of the concierge staff was perfect, everything he helped us with was awesome. That is also true for the dinning staff. Our only problem was our room. The room was very cold the whole time and they could not fix the problem, the window to our room also opened to the main tourist passage which made it very noisy. The TV also was less than perfect. It only offers 24-hour news in English and no entertainment channels in English. The hotel Gym is also very basic. Overall, the staff at the hotel is a 5-Star quality but the hotel is about 3 or 4-Star level.
August 21, 2014
Rated 3 out of 5 by dwb801 This hotel is in a prime location.
We found the room spacious but the bed was 18 inches from the floor. This height was a challenge for us to rise from the bed.
The hotel for the most part was well kept. The staff that we met were helpful and courteous.
October 13, 2014
Rated 5 out of 5 by Globalfinder Exceptional in all ways!
My husband and I celebrated Christmas and New Years in Barcelona at this wonderful hotel. Even before we arrived, the concierge staff was very helpful. Once there, we found everyone from the front desk to housekeeping to the cafe staff to be incredibly warm and gracious. Each day a cart on our floor was supplied with fresh fruit and bottled water. On the evenings when we happened to be in the lobby (where guests enjoy free WiFi), we enjoyed the evening ritual hosted by the hotel-- a glass of cava. At Le Meridien Barcelona, every day a celebration!
January 3, 2012
Rated 3 out of 5 by fred1250 to spend attention, please !
Reception desk at our arrival: only trainees available, with a very very poor knowledge.
They didn't recognize me as an SPG. The room booked the 4th december wasn't the suite I've asked for. Answer: the 8th floor is on works.......
As you may know, I've booked 1 suite for myself and 3 more Luxury rooms for my family,arriving one day later. At their arrival big big confusion, the trainees wern't able to respect my written consignements: ALL ROOMS and EXPENSES ARE
at my personal charge.... They asked my guests for their Credit Cards. This is inadmissible and I can't understand how it could happen. I'am very upset about this disagreement and the staff on duty, a young lady was very agressive to my mother in law.... Not a happy experience at all.
January 4, 2013
Rated 5 out of 5 by Olydog Meridian Barcelona
Overall the hotel was great. The shower was huge and all the fixtures first class and in good working order. Bathroom could have had more counter space. service in the lounge was a bit slow at night but the breakfast service was very good. Proximity to fun activity was excellent.
October 2, 2014
Rated 5 out of 5 by LQA2012 Perfect location, beautiful hotel
Hotel was fabulous!! Family Suite was perfect. Great restaurants all around the hotel and very close to the easy to use underground subway. I highly recommend this hotel!! Barcelona is an AMAZING city, my favorite I have ever visited. The staff was incredibly helpful and everyone was bilingual. So welcoming to all of us including the children.
November 30, 2014
Rated 5 out of 5 by Travellerwaz Relaxed and Welcoming
The casual but very helpful and considerate attitude of the staff was a delight after the initial surprise.
October 10, 2014
Rated 5 out of 5 by Patricia1947 This hotel is superbly located
Located in the middle of everything you will want to see in Barcelona - you can walk to almost everything or take a short taxi ride. Staff is very attentive and eager to help.
October 7, 2014
Rated 5 out of 5 by retire2013 he hotel has great amenities and location.
Stayed at The LeMerdien Baceleona 9/17-9/21/2013. We had a wonderful stay. The hotel room was quiet and very clean. My husand had been at the store looking for a cork screw, only to find when we returned to the room that there was one in the room as a part of its regular amenities. I particulary appreciated the towel warming rack in the bathroom and the TV screen embedded in the bathroom mirror. Great stay, would definately stay again the location was ideal and the staff first rate. emonitor on the bathroom room creguarlalrel theaotwl
September 28, 2013
Rated 5 out of 5 by SFTony Excellent Location
Check in was a breeze. The front desk staff was friendly yet professional and their English was excellent. The concierge staff was awesome not only did Lolana know the city; she took her time to explain what my options were in sight-seeing, concerts, restaurants, how to get around, etc. Better than any tour guide or book. Rooms were clean and well appointed. I noticed some members complained of it being noisy in their rooms; however, with being at city center (on the Rambles), I was amazed at how quiet it was in my room.
April 16, 2012
Rated 4 out of 5 by marok Prime location, decent room.
Disappointment- subway rumbling woke us up repeatedly throughout our 4 days stay. As SPG member, understood that upgraded room would automatically be provided, if available, so we did not push. Then, at checkout, we were told we should have asked for a better room to avoid the subway noise!
Room was also a bit tight, tho clean.
September 20, 2014
Rated 4 out of 5 by daniel83 you made my day! @ Le Méridien Barcelona
Thank you very much to Mònica Garcia for assisting with my reservation and arranging my transfer fron the airport. You made me feel welcome when I arrived the hotel. You made my day! Thank you very much to Vera at Front Desk for her kind assistance during my stay.
Perfect comfort in room but glasses for water were missing.
Modern hotel design and perfectly located.
September 12, 2014
Rated 5 out of 5 by Sandmar Excellent Staff and Service
From when we arrived to when we left, the staff and service were beyond exceptional. Walter and Vera the front desk manager took great care of us upon arrival and Kitty and Jon in the restaurant were just fantastic. Paula at night was wonderful with restaurant reservations. The upgraded room was just magical with a grand balcony and a bottle of champagne was delivered to our room!! The fitness facilities were great for a hotel and the lounge area was very comfprtable. the best stay of our two week trip to Europe.
October 16, 2013
Rated 5 out of 5 by ASANJohnson Great Location
We traveled as a family to Barcelona and had an incredible experience. The LeMeridien is centrally located and you can walk to everything. The staff were exceptionally nice and provided great guidance on non-tourist type locations for meals and outings. The breakfast was delicious each morning and prepared us for each day long adventure. The rooms were well appointed and comfy. We would definitely stay again at the LeMeridien. As a platinum member, I was pleased with our upgrade and the breakfast. Thank You!
March 31, 2014
Rated 5 out of 5 by KimandRon Great City Center Location
Le Meridien is the perfect location for a visit to Barcelona. It's close to the Gothic Quarter, with excellent shopping and sightseeing opportunities nearby. People watching at all hours on Las Ramblas is also quite an experience!
November 29, 2014
Rated 5 out of 5 by LilyEls Perfedt Location and facilities
The hotel is centrally located and gives eash access to all the sights.
December 1, 2014
Rated 5 out of 5 by FawziH Probably my best SPG experience
I loved everything about the hotel. The suite was big, yet comfortable and cozy. It met and exceeded all of my expectations. The staff is very friendly and accommodating. The hotel is located right in the center of La Rambla, which is where most of the action in Barcelona takes place. The staff even sent me a champagne bottle for my birthday! I have been to a lot of SPG hotels, and this stay has probably been my favorite. If I were to go back to Barcelona, I would definitely stay at the Meridien
June 19, 2013
Rated 5 out of 5 by LBG2014 Great Hotel in the Heart of Barcelona
If you are looking for a wonderful experience and hotel in Barcelona, you must stay at the Le Meridien. Located right on The Ramblas, you can't go wrong with the convenience, location and wonderful service! I highly recommend this hotel.
September 18, 2014
Rated 4 out of 5 by McLanna Location
Perfect location. Can walk to most sites and beach! Right in the center of all the action!
November 30, 2014
Rated 3 out of 5 by Hoya2014 Disappointed
This hotel was recommended by friends. We were extremely disappointed with the impersonal staff and the service we recieved. On our first night we had to move rooms because our door wouldn't lock. This caused us to miss our dinner reservation and not eat until 11:30pm. I thought the staff would have seemed a bit more concerned with this issue. It took two day later for a manager to finally touch base with me. When we finally moved back to another room it was smaller than the first.
August 14, 2013
Rated 5 out of 5 by TravelinKen Wonderful Hotel on La Rambla - In the Center of It All!
I stayed two nights at the Le Meridien and this was my first visit to the hotel. When you walk in it does have a long and narrow lobby which isn't necessarily inviting. However, the staff were very friendly and helpful and the location of the hotel couldn't be more perfect on La Rambla. You are surrounded by restaurants and places to walk and the metro is only steps away if you want to explore the rest of the city.
As a Starwood memeber I used some upgrades for my nights at this hotel. I was upgraded to a suite that in one word was AMAZING! There was one small bathroom located in the entry hallway of my room as you enter the living area. The views and windows all around were fantastic.
There was a huge master bathroom separate tub and shower and a mirrored wall with a TV system installed in it. Very nice! The bed was beyond comfortable! It was difficult to wake up and get going in the morning.
The hotel buffet breakfast is served in their restaurant on street level with a view of La Rambla that made for enjoyable people watching as I ate breakfast.
They do have a small business center in the hotel which I used to print some tickets for tours. There was no charge. I did like that there was an iron and ironing board in the room. The air conditioning system was efficient and the pressure of the water in the shower was perfect.
If I were to return to Barcelona I would stay here for the comfort, air conditioning, friendly staff, comfortable surroundings and perfect location.
September 30, 2014
Rated 5 out of 5 by JIMBO50 TERRIFIC
WONDERFUL HOTEL, PERFECT LOCATION, VERY FRIENDLY STAFF AND GREAT ROOM!
September 19, 2014