Rated 2 out of 5 by Edgar Location is its best asset.
Title says it all. Querky rooms. # 609 very dark and very noisy. Heard water running all night. Request for an upgrade not honored. Bedroom tv set didn't work. Phone kept blinking message waiting, but could not retrieve it, even with staff assistance. Finally told by staff, it probably wasn't for you but for a previous guest. Turned out, it was for me. Front desk staff is over rated, not helpful at all. Breakfast was nice. Luckily it was included in room price. Room price was excessive at 449 Euros for what the room is. Staff has an attitude that is not customer friendly.
December 4, 2012
Rated 5 out of 5 by CHAR12 LAST DAYS IN SPAIN
GREAT LOCATION AND STAFF GAVE GREAT INFORMATION ON FOOD AND TOURS WAS SO NICE TO STAY SO CLOSE TO EVERYTHING THAT WAS HAPPENING ALL AROUND US
May 29, 2012
Rated 1 out of 5 by JackyO Disappointing
We arrived early Monday morning, on an overnight flight from the US. The room wasn't available, and we had to wait 4 HOURS!! for a room. When we finally got a room, it was extremely small, on a low floor and overlooking the street with non-stop noises from car traffic. As a Starwood platinum member, I am accustomed to getting an upgraded room, and our profile lists us as preferring a high floor. I could understand not waiting, and getting such a room. But, if I'm being asked to wait 4 hours, I would expect to get a room that recognizes my platinum status.
October 20, 2013
Rated 5 out of 5 by Robin Great Hotel, Great Location, Great Staff
I travel quite frequently and rarely do I run into such a wonderful experience from the moment I stepped into the hotel to when I left. My husband and I flew to Barcelona for Thanksgiving break. The room was on the third floor and overlooked the Ramblas and was very quiet too. The staff helped with everything from Metro to dining to a day trip to Girona. We were so comfortable and so welcome. We liked a particular restaurant a lot and the desk staff told us of another one owned by the same person. That was also great. Everything was just so wonderful the entire stay. Congrats on running a very top of the line, beautiful and friendly facility. I would enthusiastically encourage friends and family to stay at the Meridian in Barcelona. Thank you
November 28, 2011
Rated 4 out of 5 by measy Great with some considerations
Location was great. Hotel staff was excellent. I really, REALLY, did not like the bathrooms because of the glass walls....totally bazaar. We also hated the night light. We could never get the room totally dark.
Otherwise all was good.
June 11, 2014
Rated 3 out of 5 by GCUK not the best
I stay in Starwood hotels all over the world and whilst the location of this one is good being right in the centre the surliness of the staff (this is an Iberian trait) and very average facilities reduce the pleasure of the stay.
The restaurant is appalling, the service in general is appalling, but the check in staff were good, bar staff, concierge and waiters were terrible.
In the end we visited the hotel across the road, H1898, great restaurant, friendly service and a lovely breakfast on the roof terrace, makes me think that Starwood membership limits choice.
Would not revisit this hotel and a disappointing stay for a birthday treat.
April 19, 2012
Rated 4 out of 5 by Nosie Barcelona 5 minters walk to Gothic Quarter & restaurants
The location was superb. Breakfast good. Only complaint was that the bed was too soft so I did not sleep well.
June 11, 2014
Rated 5 out of 5 by Name4567 Very comfortable hotel
Everything was fine. The restaurant the concierge recommended was not good. Every staff member was happy and more than willing to help you.
June 9, 2014
Rated 5 out of 5 by johnny55 What a wonderful experience!
We just got back from Barcelona last night. I can say our stay at the Le Meridien Barcelona exceeded our expectations. We went on a 12 night cruise and stayed at the Le Meridien one night pre-cruise and three nights post-cruise. The hotel itself was immaculate and very comfortable. The location could not have been more convenient for first time visitors to Barcelona. The breakfast buffet is not to be missed. The entire staff, most especially Laura at the spg desk were professional, friendly, but most of all efficient. I will definitely recommend this facility to friends, family and colleagues who may need accommodations in Barcelona. Bravo Le Meridien Barcelona!
August 27, 2013
Rated 5 out of 5 by papaurn Great Hotel, Great Location, Great Staff
Le Meridien is a charming, modern, very clean hotel in a great location. If you haven't been to Barcelona, the street named Ramblas is the place to be...a pedestrian mall so to speak. Le Meridien is on Ramblas. My wife and I found the room to be pleasing and spotless throughout. The staff was just super. The concierge, Bruno, was very caring and very helpful. He did everything we asked as we tried to recover our luggage that had been lost by the airlines. Bruno was also very helpful in telling us the best time and best way to see the attractions we wanted to visit in Barcelona. The front desk staff were alway very nice. In particular, Lazaro was outstanding for us.
October 25, 2013
Rated 5 out of 5 by JamesCardiffUK Brilliant
When we arrived there had been an error with our booking which meant we had no room and had to stay at an alternative hotel. This was disappointing but upon arriving at the hotel the following day, the team were extremely helpful, upgraded our room and paid for our nights stay the night before in another hotel.
The service from the team was outstanding. I'm a firm believer that mistakes happen but it's how you deal with mistakes that can make things better and this hotel certainly did.
Nothing was too much trouble and the hotel is ideally situated off La Rambla - it has fantastic restaurants on the doorstep. Do go!
September 30, 2013
Rated 3 out of 5 by TJBH Great Location
The best thing about this hotel is it's location.
The staff was very unfriendly and the concierge was rarely at the desk. There were no SPG privileges for Gold status. Internet was Euro 20 per day and there was a Euro 50 per day charge for a pull out chair that was already in the room.
Overall, it was a pretty unsatisfactory stay.
December 1, 2011
Rated 5 out of 5 by Cade This is an all around top hotel because of location and staff.
Enjoyed this hotel for its location, helpful professional staff, comfort. Would definately stay here again. Used the consierge service for tickets to historical attractions and thought their restaurant was a plus.
June 5, 2014
Rated 5 out of 5 by DIM1 GREAT HOTEL AND EXCELLENT PEOPLE
A very pleasant hotel, great personnel, fantastic food at reasonable prices.
The hotel offers great services in the most popular place of Barcelona.
Worth a stay when in Barcelona.
June 5, 2014
Rated 1 out of 5 by iksweiss Rooms Stink
Both my room and my colleague's room had a very bad smell, we had to open the windows the whole night. It should be a 3 star hotel and not a 5 star. The only thing going for this hotel is the location. The lobby is very basic.
August 19, 2012
Rated 3 out of 5 by Frequenthotelstayer Needs some improvements
For being a 5 star hotel, it was exceptionally small. I was given a very small room initially and had no place to put my two pieces of luggage. I complained and since I was a SPG, they gave me a slightly bigger room but that was after complaining. First time I was in a 5 star hotel with no ice or ice maker in the entire hotel. Requested a wake up call and they did not call me, hence, missed my tour. No pool on facility. Room in general was a little worn down with paint peeling off and dirty carpets. No good TV channels either. Only positive was for SPG members, they had complimentary bottled waters, and they had 30 min free Internet access in lobby. Location was fabulous though.
December 2, 2011
Rated 5 out of 5 by docalex One of the best in the world
This hotel offers the perfect blend of old world charm and modern comforts and decor. We have been fortunate in life to have stayed in the best hotels all over the world and Le Meridien is one of our top 5 at any price. The service and comfort are hard to beat.
June 4, 2014
Rated 5 out of 5 by ASANJohnson Great Location
We traveled as a family to Barcelona and had an incredible experience. The LeMeridien is centrally located and you can walk to everything. The staff were exceptionally nice and provided great guidance on non-tourist type locations for meals and outings. The breakfast was delicious each morning and prepared us for each day long adventure. The rooms were well appointed and comfy. We would definitely stay again at the LeMeridien. As a platinum member, I was pleased with our upgrade and the breakfast. Thank You!
March 31, 2014
Rated 3 out of 5 by Fide Great location, wrong category
Below my expectations for the SPG (category 5) hotel in Spain, the rooms are small and didn't like the bath.
The Hermes amenities are nice.
December 28, 2011
Rated 5 out of 5 by Hank69 great staff
Excellent stay, Front desk support Person, Oliver, proveded help with the free internet and recommended great restruants .
June 6, 2012
Rated 4 out of 5 by Hello123456 is nice
I had problems with the air conditioning, it was cooling down although it was not needed, in fact made it too cold.
The Wifi for Smartphones did not work.
What is SPG?
June 4, 2014
Rated 2 out of 5 by drmarknwnc Great Location but Hotel Disappointed
Rooms dark and depressing
April 25, 2012
Rated 3 out of 5 by Aimee04 Not what I expected
The location is fantastic! All the common areas (lobby, restaurant, and bar) are great and the staff was outstanding! The sleeping rooms on the other hand need to be updated. The mattress desperately needs to be replaced or flipped at the very least - both sides of the bed felt like you were sleeping in a hole. The bathroom had a constant odor and the mini-bar smelled like something was definitely rotten. I would not recommend this hotel until improvements have been made to the sleeping rooms. I always stay at Starwood hotels when traveling on vacation and I've never experienced this before.
October 28, 2012
Rated 1 out of 5 by Preston Beware of the Scam
I am a SPG Gold member and have stay in starwood hotels because I thought it meant their standards and trust was reliable when travel out side the country. Not the case for the Le Meridien in Barcelona. I was on vacation with my family and booked a Junior Suite with starpoints for two nights. The amount of starpoint was high and for a 5 star hotel rate. When I arrived they informed me I would need to pay 120 euros per night to a larger room due to 4 people and it as illegal for 4 in a room. I would also be charged 80 EURO per night per person. I had no choice but to agree and accept the charge. I then watched them do the same to the next four people checking in and telling them they would have to upgrade for other reasons. One was a newly married couple who they told them they only had rooms with single beds and to get a King bed it would cost them 80 EUROS per night. When I got to the room it was the same room I originally booked and they just pulled out the couch . It was not a standard pull out and was just the extending the cushions to make a bed. It was so hard we all ended up sleeping in the two twin beds with may children .
After all that I arrive home to look at my credit card bill and I had received an second bill for 165 Euros in addition to my check out bill . When I called the hotel they told me this happens a lot and is an error in their room deposit when I checked in. They said they were not allowed to correct it by phone due to security reasons and I would have to email them the details.
June 20, 2013
Rated 5 out of 5 by Raffster Rocky start but great substance to this hotel
This hotel almost hits the mark in so many critical areas but falls short in one area but only just.
The good includes, breakfast which is first class and the staff which are friendly, helpful, very courteous, and go out of their way to help guests whose Spanish is limited to only a few words. The concierge in particular is a gem! The fitness centre gets high marks ,as does the lovely little coffee bar they have in the foyer.
The location is excellent , right on La Rambla, close to the underground and all major attractions. Nice little additions such as free tickets to the museum of modern art and coffee for two in the foyer.
With a few tweaks this hotel can be one of the best 5 star hotels in Barcelona.
Reception is what needs most attention. After a long flight , pls don't make guests wait in a disorganised shambles to be served. During peak times, there is no line and frustrated guests who have been waiting for 30 to 45 minutes start pushing their way forward. This is the worst way to introduce the hotel to new guests. Fix this and you will have happy guests from the time they walk in to the time they walk out.
Enjoyed all aspects of this hotel and have booked again and hopefully reception has been improved by then.
June 3, 2014
Rated 5 out of 5 by SPGPlatinum A Truly Excellent Hotel
I am a Starwood Platinum SPG member for the past fifteen years in-a-row (with 1,000+ total room nights logged) and am an inaugural Lifetime Platinum Member. I have stayed at a wide range of Starwood-branded hotel properties in North America and Europe. I am a Global Software Sales Manager with extensive multinational business experience.
I recently completed a 5 night stay at the Le Meridien Hotel in Barcelona as part of a two week family vacation to London, Paris and Barcelona. I am most impressed with the all-around excellence of this property. My family and I had truly a great stay!
What made my stay noteworthy was the outstanding efforts of their Front Office Manager to assure my 100% satisfaction. This manager really knows how to make the extra diligent efforts to take the best care of SPG members! In all my 15 years staying at Starwood-branded properties, I have never met such a hands-on front line manager who is as polite, courteous, personable and knowledgeable as found at this hotel.
The hotel property itself is in excellent condition. My suite was recently renovated and all was in perfect order and very clean. All common lobby areas and hallways are in top condition. Housekeeping service response times were excellent. They did a perfect job with the room turndown service each night. The breakfast buffet was very enjoyable and tasty each morning and offered both hot and cold items. The youthful front desk staff was always polite and courteous and always addressed me by my name.
I found that the location of the Le Meridian be excellent, despite being located on the very busy and sometimes noisy La Rambla pedestrian shopping street. However, there was no street noise noticeable in our room. The hotel itself is very convenient to the top tourist sites and shopping streets in the city. I strongly recommend the Le Meridien to anyone looking to have a very enjoyable stay at a fine hotel in Barcelona.
August 28, 2013
Rated 5 out of 5 by christoph54 We liked this hotel
WE liked the stay at the hotel very much, nice and responsible support, thanks
June 1, 2014
Rated 2 out of 5 by Miasmo Nice hotel but staff could use some improvement
I had read the reviews prior to my trip about the staff being somewhat snooty... How correct they were! The location was excellent , right off Las Ramblas.
My husband and I had arrived three hours early to check in. We were exhausted from our flight and wondered if we could possibly check in early. Al**** told us she would call us and that a room would be available early. Great... We would go about the town while we waited for our room to be ready. We arrived two hours later. We asked Al**** if there was any word about a room being ready. She went to the back and then came back to the counter with other employees. We were sitting at the sofas in front of the counter. She didn't look at us but stood there with the other employees talking. We continued sitting there and wondering. Finally I went to the other counter and figured another staff member would possibly help me. I spoke with Ca** . She stated she would inquire about the room and let me know promptly. Wonderful! Well, Ca** went to the back and NEVER returned with an update... In fact she never came back to the front counter. At this point my husband and I were getting rather irritated. He approached Al**** and asked her when we would be able to check in. At this point she said no sooner than 3 pm. When he went back to the counter at 3 pm which was 15 minutes later,she stated the room was not ready but would be ready soon. A few minutes later the room was finally ready. I had seen other people check in before three pm but I was told that different rooms were ready at different times. I suppose since we were such a bother to this snooty staff that they wanted to not only make us wait until the proper check in time, but they actually made us wait even past the check in time. I will say when we finally were able to check in, Thi** was quite helpful. Not only was he professional and polite, he smiled and seemed genuinely concerned. I saw his name tag had said he was a trainee but he was better than the other two we spoke to... Al**** was a trainee as well but her customer service was lacking. I would like the management to know that when they train their staff, they need to let the staff know it doesn't look professional for the staff to crowd around the front desk and speak in their language and laugh. Even though the staff may not be talking about the guests, when the staff finishes speaking with a guest and then turns to the other staff members and laugh, it leaves the guest to assume the staff is talking about him/her no matter how inaccurate.
One more thing.... I felt the bed was fine but my husband hated how the mattress was overly soft. He said the extremely soft mattress bothered his back but I suppose that is each individual 's preference so my poor rating for this hotel is because of the front staff which are not welcoming at all, except for Thi**.
June 6, 2013
Rated 3 out of 5 by PamnJ2 Little value for the price
Considering we paid what we consider "top price" for our room, we did not receive value. Upon arriving & finally settling into our room, the toilet & sink were non-functional. After several visits, the plumber was able to fix the problem (over 3 hrs). We were there for several days & after the 1st couple, we had to call & ask for missing items (face cloths, water bottles, etc.) regularly. The lobby is very limited space-wise & often the wait for the concierge service was 20-30 minutes.
May 21, 2014
Rated 4 out of 5 by Enrico270 Good hotel
The hotel has a great position, the staff is friendly. The bed was too soft
May 30, 2014