Rated 5 out of 5 by fmvc Excellent Hotel
I am glad to verify that the Royal Méridien kept the same consistent quality of product and services, in spite of changes in the branding company. While in other regions the Méridien Hotels were downgraded or simply disappeared, the Royal Méridien kept the sophistication of a typical Méridien operation.
13 marzo 2012
Rated 5 out of 5 by Carol10 Excellent hotel with great Brasserie buffet
Hotel has everything you could want for a holiday, great rooms, excellent food and fantastic grounds with more than enough sun loungers for everyone. All the staff were extremely friendly and helpful. The buffet breakfast and dinner in the Brasserie are amongst the best we have had in any hotel we have stayed in.
Only downside is the hotel do not participate in SPG programme.
11 marzo 2012
Rated 5 out of 5 by Clive4800 A Great Beachside Resort
The hotel was very comfortable and our room in the Tower was good although the view was spoilt by the adjacent building works which also caused noise day & night. Reception warned us of this and offerred another (inferior) room if we would wait at check in. So situation was dealt with fairly and pleasantly. The grounds of the resort are magnificent and the food we tried, mainly the breakfast and dinner buffets, were excelent with great choice, quality and presentation. Very dissappionted that hotel did not participate in SPG programme - how can this be? With all the wonderful architechure and grounds the highlight of this property must be the staff who were first class.
9 marzo 2012
Rated 5 out of 5 by Karen15 Elegant
Elegant, very large hotel with all the amenities. Staff extremely helpful, pleasant, and unfailingly cordial. Hotel borders on being too big and takes some getting used to. Almost overwhelming but the excellent staff compensates for the size. Our one concern is authenticity of metal Iranian plate purchased in your gift shop. Our next hotel in Petra, Jordan led us to believe plate not genuine Iranian as it was not signed. Could you look into this?
5 febbraio 2012
Rated 5 out of 5 by Promee Excellent Personal Touch
My wife and I had the most enchanting stay at this warm and hospitable hotel in early December this year. Starting from a 'no questions asked' early check-in, a free upgrade of room, a late check-out, smooth airport transfers, combined with ever friendly personal attention right from the junior staff upto the front office staff and upper managers, we were completely at home from the time we arrived, till we had to leave. The resort style hotel is very posh and tastefully created to offer a neat, cosy and aristrocratic ambiance for business and pleasure needs. Our next stay will definitely be at this great resort and spa !
14 dicembre 2011
Rated 4 out of 5 by Amr78 True resort facilities
*Great facilities from water sports, beach & pools.
*Tasty in room dinning menu, for all meals morning to night.
*Proximity from JBR is just perfect
Worst Beach service ever, either under staffed or not focused staff
Refurbished rooms are not complete, yet still accommodate guests in them.
3 marzo 2014
Rated 4 out of 5 by wmbrain Dubai
My first UAE experience and a culture shock. More Western than we are and a bit TOO much. Felt pestered by the "over" customer concern. Seems hard to imagine but think they could tone down some of the opulence. Like having a house with 8 bedrooms 13 baths, and an elevator with a family of three. Food; despite the hype is not extraordinary. Just not the USA. Much like Las Vegas on steroids with no gambling, and a very conservative culture. The weather and the desert are wonderful. Wish there was more mystery.
7 febbraio 2014
Rated 4 out of 5 by DrNeuman Convenient Resort
Well kept. Friendly staff. Beach was clean and well groomed. Good location with easy access to many sights and transportation.
26 gennaio 2014
Rated 4 out of 5 by D61CH this hotel has an excellent management
complementry dinner instead of new year's dinner.
4 gennaio 2014
Rated 4 out of 5 by Bristol52 The Good and the not so Good
Excellent service, great facilities.
This hotel has private beach and choice of 3 well-kept outdoor pools + spa + gym etc. Only downside is continuous "muzak" - not just inside the hotel, but outside as well at pools/gardens etc. Loud amplified music from the bar area went on until late (midnight) and could not be excluded from the rooms. A pity, as this spoiled an otherwise excellent hotel. No point having super-comfortable beds etc if intrusive noise prevents sleeping!
31 dicembre 2013
Rated 4 out of 5 by jlrobert94 Fabulous stay in this hotel
The beauty of the suite, the attention of the staff for booking excursions, the beautiful beach beside impressive towers and the tasty diner at Maya restaurant made our stay in this hotel unforgettable.
21 dicembre 2013
Rated 4 out of 5 by Tatyana Royal Club Suite
I reserved and prepaid the room for our partner who had business in Dubai. Unforunatelly, confirmed Royal Club Suite with a king size bed was not provided at check-in. It took us more than a day to solve the problem. Even at 5 pm the day after check in Royal Club Suite with a king size bed was not cleaned. Our partner could not move into the room which had been prepid for him. The staff did not load as quickly as we expected they should do.
18 dicembre 2013
Rated 4 out of 5 by Shirls Lovely family hotel
| enjoyed my stay at the Royal Meridien and found the Staff largely friendly and keen to help. Back last Spring, I had booked a sea view room with breakfast. On arrival, I found that my room had a sea view of sorts but that I had no balcony. I confess that I hadn't specified that I wanted a balcony because as a fairly frequent visitor to Dubai (my daughter lives there), no hotel had ever before offered me a room without a balcony. Bearing in mind how early I had booked, I wondered if I had been penalised for being a single traveller. This aside, I really felt the need for a balcony because, being on my own, I didn't want to be 'trapped' in my room when I was relaxing. I went to Reception and they were prompt and efficient in offering an alternative room but could not have it ready until mid to late afternoon that day. Fair enough. However, having left all my clothes packed ready for the transfer, I came back from the pool to discover that my new room was exactly the same as the first but on a different floor. I went down to Reception again and was relocated to a larger room with a panoramic view of the grounds but a balcony that overlooked what appeared to be the service entrance. This meant that I had almost a full day of my holiday in which I could not unpack: 20% of my 5 day visit. However, we got there. I had also forgotten my iPhone 5 charger and, in spite of the only spare you had being already out on loan to a guest, your Reception Staff managed to find me one-full marks for that!
Morning room service was excellent but turn down was a bit perfunctory- a banana skin remained in my room for two days! Service at Shades and Maya was excellent. Down at the Infinity Pool it was a bit hit and miss. To be fair to the Staff, It WAS half term and the pools were particularly busy so t I felt that they could have done with more Staff being allocated around lunchtime. I twice ordered a drink that didn't arrive (45 minutes +)and didn't pursue it as I needed to leave the pool soon after. Breakfast was sufficiently varied but I was twice directed to a table that had basics missing-cup, butter, milk etc. and these elements didn't arrive quickly. A small point but one to monitor. Concierge and front of house staff were excellent. All in all, a very good holiday experience but I really felt that it could have been even better and that I may have been rather overlooked as a single traveller.
4 novembre 2013
Rated 4 out of 5 by JeanL Nice Hotel for teh tiem of the year
Went with familiy for Leisure and had a good relaxing time
31 ottobre 2013
Rated 4 out of 5 by Peelite This hotel has great features
This is the Eleventh time I have stayed in Dubai and the forth different hotel, I found it a 5 star hotel with all the comforts I required, and will visit again
27 ottobre 2013
Rated 4 out of 5 by Michael64 Dubai 2013
Perfect location in Dubai Marina at the beach and neir the "walk".
Staff is very kind.
14 ottobre 2013
Rated 4 out of 5 by 2ndTimeDubai Excellent hotel to relax due to great service
Only Dubai-common disturbances (like renovation works or constructions around the hotel and/or beach) can appear.
12 ottobre 2013
Rated 4 out of 5 by lesley58 Fabulous hotel
The hotel exceeded our expectations. The only fault really was the price of the drinks. They were very expensive.
5 ottobre 2013
Rated 4 out of 5 by kkj1982 Nice hotel
Nice hotel, but not with direct sea-view, but this is OK. Staff is extremely friendly and service minded.
24 settembre 2013
Rated 4 out of 5 by philly3t0 Great for kids
lot of activities and space for kids to play.
23 settembre 2013
Rated 4 out of 5 by Imnot1099 Nice, but a few issues
We arrived in Dubai and was greeted by a rep from LRM, they transported us in a BMW 740I to the hotel. The ride was very nice and I couldn't asked for anymore. Check-in was done at the special check-in for Royal Club Members. After checking in they brought me up to my suite located in the tower (room 4007), they showed me the features and how to operate the lights.
Inside the room was a fresh fruit plate, replaced almost daily, a bottle of wine, and chocolates. I thought this was a nice touch. The furniture seemed dated, and was not acceptable for a 5 star hotel. There were numerous scratches and dings on it. The carpet was also dated, but was fairly clean.
The bedroom was large and spacious, but the mattress was a little firm for my liking. The bathroom was good except one minor problem that I experience, while taking a shower the water temperature would fluctuate between hot and cold depending on other rooms usage. The shower wasn't equipped with a regulator or it was broken. But this was the only problem that bothered me the most about the room.
Service was great especially from Eddy at Guest Relations and the 4th floor housekeeping staff. They handled every task and made me feel right at home.
Now for the disappointment part, it came at the pool. The pool staff wasn't very attentive, I had to walk and get my ice bag with cold towels. Never once in 6 days, did a pool staff employee come and ask if I wanted to order a drink or food. On the last day of my trip, I sat out by the cabanas and I noticed a more attentive staff. I ordered numerous drinks and food and enjoyed my day. What surprised me the most after reading everyones reviews, I was expecting I would have to use a fly swatter to stop the pool staff from asking me if I needed anything. That was not the case.
I visited their spa, twice. I will say for the ladies, your spa is nice. For the men, well its just plain subpar. I signed up for a sixty minute massage. The waiting area is a small room with two couches, mixed men and women. There is very little privacy. When its your time, you are escorted into the massage room. There is a hook on the back of the door, but no cabinet or drawers for storage of clothes. Allen, the therapist was good and I have no complaints with his service.
I also visited Royal Cuts for a haircut & pedicure. The mens salon is in the basement. I had an appointment for 1800. I showed up on time and was made to feel that there was no appointment made. After 15 minutes of trying to figure things out the women who was going to do my pedicure arrived. The pedicure I received was sub-par. She had me stick my size 12 feet in glass sink bowel that was located on the ground. They soaked my feet for a minute before she raised my foot and placed it on her leg to begin. It was very awkward and uncomfortable. When she finished I was ready for my haircut. The pedicurist did not tell the stylist I was there, and I had to wait until he finished his other appointments before I could get my haircut. What I found out was, my haircut should've been the first so it doesn't interrupt the flow of appointments.
The staff in the Royal Club Lounge did a great job in food and service. Check-out was easy and seamless.
Overall, this is a nice hotel, but not quite up to a 5 star standard.
6 settembre 2013
Rated 4 out of 5 We keep coming back
this is our 6th year at Le Royal Meridien and we love the tower building services cleanliness food staff attention to guest needs and the hotels special touches they strive to offer. We have tried other hotels in Dubai but Le Royal gets our number one vote each time. You've got to try it once and you to will we hooked. Thanks Pam and Mark
1 settembre 2013
Rated 4 out of 5 by Kbee505 Exemplary Staff make this stay enjoyable.
I was delighted with our arrival at Le Royal Meridien. Staff quickly helped with our luggage and directed us to reception. They were efficient and provided us with a room upgrade, a cool towel and a fresh mango juice!
We were shown to our room and the features highlighted along with breakfast times etc.
The room was very spacious and looked out over the pools and beach.
Air-conditioning was wonderful in the 38 degree heat.
All staff that we encountered were happy, polite and receptive to helping.
Pool temperature was perfect and swimming at the beach was very special.
We would love to return.
29 agosto 2013
Rated 4 out of 5 by Razzou Great Beach, Good Outlets ... Just Improve SPG Recognition
Got a tower sea-view room for my Platinum status; nice balcony and furnishing. The club lounge is spacious but with less premium drinks on offer vs other SPG properties in Dubai. One of the best beach areas I've seen, with a pool-bar serving you whilst in-water. Room service and F&B outlets leave little to be desired.
Wished they upgraded me to one of the available suites as I extended my stay another 4 days. And wish I got the double-points per the SPG promotion (it turns out this hotel did not participate). Had to also sort out the less-than-actual room nights they recorded towards my SPG membership.
Still, one of the better beach properties in Dubai.
19 agosto 2013
Rated 4 out of 5 by KALEE NICE HOTEL WITH BAD EXPERIENCE
I HAD A QUITE FEW PROBLEMS DURING MY STAY:
1- THERE IS A BIG PROBLEM WITH YOUR ROOM DOORS SYSTEM ,EVERY TIME WE HAD TO GO DOWN AND CHANGE THE KEYS OF THE 2 ROOMS WE HAD !!! I THINK YOU HAVE A PROBLEM WITH THE DOOR SYSTEM.
2- SOME OF THE HOUSEKEEPING STAFF HAVE BODY ODOURS AND THEY DID NOT CLEAN THE BATHROOM PROPERLY.
3- THE RECEPTIONIST AT THE RECEPTION OF THE TOWER DOSE NOT SPEAK GOOD ENGLISH AND SHE HAD A MISTAKE OF DHS 3000 AND I SPENT 15 MINUTES TO EXPLAIN TO HER WHERE IS HER MISTAKE !!!
EVERYTHING ELSE WAS GREAT
THANKS & REGARDS
16 agosto 2013
Rated 4 out of 5 by PB0207 Shower problem
Hotel was fine except for the shower.
The temperature would vary from burning hot to cold which is not what you would expect from a 5 star quality hotel.
Otherwise staff were a highlight.
4 agosto 2013
Rated 4 out of 5 by AlmaStar Nice Beach!
The beach and pool areas are fantastic. Highly recommended if that is what you are looking for.
28 luglio 2013
Rated 4 out of 5 by Mobarak This hotel has great beach and SPA
I enjoyed the beach and swimming pool.
18 giugno 2013
Rated 4 out of 5 by Dick Excellent hotel
First class hotel.
The only issue that I had was the room not being ready when promised even after confirming arrival time twice prior to arrival once a few days prior in person by my daughter.
Then we were told one a d a half hours that then went to two and a half and it ease t until I got annoyed thAt suddenly the room became available.
A real pity because everything else was top draw.
12 giugno 2013
Rated 4 out of 5 by Wendy65 Perfect poolside break
While recovering from jetlag this is a good spot for down time. The facilities are excellent , stff at friendly and service orientated,
11 giugno 2013