Rated 5 out of 5 by asnani49 president
September 1, 2013
Rated 5 out of 5 by MR407 Best Hotel in Barcelona
Working in the hotel industry I have very high standards. I have stayed in Barcelona in different hotels throughout the years, and Le Meridien has surpassed all expectations and more. Location, service, and overall experience. The staff is was excellent, and the only regret I have is not staying there before.
August 29, 2013
Rated 5 out of 5 by SPGPlatinum A Truly Excellent Hotel
I am a Starwood Platinum SPG member for the past fifteen years in-a-row (with 1,000+ total room nights logged) and am an inaugural Lifetime Platinum Member. I have stayed at a wide range of Starwood-branded hotel properties in North America and Europe. I am a Global Software Sales Manager with extensive multinational business experience.
I recently completed a 5 night stay at the Le Meridien Hotel in Barcelona as part of a two week family vacation to London, Paris and Barcelona. I am most impressed with the all-around excellence of this property. My family and I had truly a great stay!
What made my stay noteworthy was the outstanding efforts of their Front Office Manager to assure my 100% satisfaction. This manager really knows how to make the extra diligent efforts to take the best care of SPG members! In all my 15 years staying at Starwood-branded properties, I have never met such a hands-on front line manager who is as polite, courteous, personable and knowledgeable as found at this hotel.
The hotel property itself is in excellent condition. My suite was recently renovated and all was in perfect order and very clean. All common lobby areas and hallways are in top condition. Housekeeping service response times were excellent. They did a perfect job with the room turndown service each night. The breakfast buffet was very enjoyable and tasty each morning and offered both hot and cold items. The youthful front desk staff was always polite and courteous and always addressed me by my name.
I found that the location of the Le Meridian be excellent, despite being located on the very busy and sometimes noisy La Rambla pedestrian shopping street. However, there was no street noise noticeable in our room. The hotel itself is very convenient to the top tourist sites and shopping streets in the city. I strongly recommend the Le Meridien to anyone looking to have a very enjoyable stay at a fine hotel in Barcelona.
August 28, 2013
Rated 5 out of 5 by johnny55 What a wonderful experience!
We just got back from Barcelona last night. I can say our stay at the Le Meridien Barcelona exceeded our expectations. We went on a 12 night cruise and stayed at the Le Meridien one night pre-cruise and three nights post-cruise. The hotel itself was immaculate and very comfortable. The location could not have been more convenient for first time visitors to Barcelona. The breakfast buffet is not to be missed. The entire staff, most especially Laura at the spg desk were professional, friendly, but most of all efficient. I will definitely recommend this facility to friends, family and colleagues who may need accommodations in Barcelona. Bravo Le Meridien Barcelona!
August 27, 2013
Rated 5 out of 5 by mborzillo Great location and service
I had a great experience at this hotel. It was very busy when I checked in, but the staff was quick at getting me into my room.
They also sent a hand written note and a bottle of champagne to my friend's room for his birthday without any of us asking.
August 26, 2013
Rated 5 out of 5 by Mini49 Great Hotel
Le Meridien Barcelona is right at the heart of Barcelona, If you are visiting or in business you can walk to many places. The hotel offer you everything you need for a short o long stay. It has a modern industrial decoration which make it really nice and charming.
The nice little coffee shop in the lobby offers really good coffee and other beverages / food.
August 20, 2013
Rated 5 out of 5 by Joeg30 My Stay
The STAFF at your hotel was SUPERB!!!! You helped us get around Barcelona and VERY pleasant doing so. It was the BEST stay I've ever had at a hotel. I recommend everyone to stay here. I must say THANK YOU for everything!!! You made Barcelona a special moment.
August 18, 2013
Rated 3 out of 5 by Hoya2014 Disappointed
This hotel was recommended by friends. We were extremely disappointed with the impersonal staff and the service we recieved. On our first night we had to move rooms because our door wouldn't lock. This caused us to miss our dinner reservation and not eat until 11:30pm. I thought the staff would have seemed a bit more concerned with this issue. It took two day later for a manager to finally touch base with me. When we finally moved back to another room it was smaller than the first.
August 14, 2013
Rated 5 out of 5 by Rizzo1 Wish we had stayed longer
Great hotel in a great location. From the moment we checked in the staff met our requests and could not have been more helpful throughout the stay. Reception staff and concierges were excellent. Restaurant staff were great and the food was fantastic for a very good price (breakfast expensive though, but very nice). Location could not have been more perfect for visiting this beautiful city. Will definitely return to this hotel when back in Barcelona.
August 14, 2013
Rated 5 out of 5 by Ron1960 Constance (front desk check in)
Constance was professional and helpful. As a senior executive with a large corporation I constantly watch for the attitudes and demeanor of my employees and managers. Are they simply going through the motions or are they truly committed to our customers and the quality of their own work product. Constance poise and friendly style took the stress and tedium out of the check-in and check-out process.
August 13, 2013
Rated 5 out of 5 by LetsGoOnAnAdventure Great Location
The location was perfect for exploring the many sites of Barcelona. It is conveniently located on La Rambla (one of the main and iconic thoroughfares of Barcelona) and walking distance from many museums and sites. Additionally, it's smack dab between two Metro stations for convenient travel to anything further away.
August 13, 2013
Rated 3 out of 5 by Doodle Dreadful Check-in Pattern
A busy hotel such as this should run smoother; other SPG locations in Spain seem better equipped to deal with throngs of people anxious to get settled.
August 12, 2013
Rated 5 out of 5 by Lorock Perfect
Everything was perfect, room,food,location,staff. Can't find one fault. Would definitely go again.
August 12, 2013
Rated 5 out of 5 by fcasica Great experience at the Savoy Hotel
We spent a one week vacation in Barcelona and Hotel Savoy was an important part of our experience. Great location, friendly service and good facilities were the three components.
August 8, 2013
Rated 5 out of 5 by Elainekw Great service
This hotel is a perfect location. Close to great restaurants and the service provided is outstanding.
August 8, 2013
Rated 2 out of 5 by Nicolo28 no assistant
i book 4 days whith star point but anyway i had a little and black room i hav ewifi problem and i can t work ... the receptionist tell me i phone u in 10 minutes ...but no answer ... (no platinum assistance) i travel a lot in starwood but this hotel low profile.. i undestand that hotel is full but a bigger room exist i think ... but any platinum assitence?
August 8, 2013
Rated 4 out of 5 by ben747 No/poor internet acces
Despite having included the high speed internet option during booking - and paid for it- that service was only available for about 6 hours out of of 3 night stay - despite having to repeat the full story about 6 times , nothing really was done -
very poor check out, no apologies -
sorry, will not come back
August 5, 2013
Rated 4 out of 5 by MomsandDaughters Mother/daughter trip from NJ
My friends and their daughters met myself and my daughter, who was studying in Spain, to spend a one week vacation in Barcelona. The hotel is in the best location for shopping, bars, restaurants, etc. We had heard about potential noise from being so close to all the activity, but it wasn't an issue. The rooms were clean, and the beds very comfortable. The restaurant was a bit pricy, but it was easy enough to take cabs to eat at local restaurants (which we did a lot!) You are in walking distance to many of the main tourist sites as well. Our only issue was that we had booked what we thought were connecting rooms only to find out that its NOT the same meaning as in the U.S. We had two rooms that had an additional door to separate them from the hallway, but still had separate doors between the rooms. Not a big deal in the end, but for a family traveling with young children you want check that out. The concierge were very helpful, although we had one bad experience in a restaurant (service related, not food!) and we thought he should have directed us to a different restaurant. We were able to purchase tickets to see La Sagrada Familia through the concierge which I highly recommend doing. Overall, it was the most convenient location and I would stay there again.
August 4, 2013
Rated 4 out of 5 by ck453 Great Hotel, great location
Overall a great hotel. Very nice rooms, very clean and comfortable. Staff was always helpful and gave great local advice. Only area of disappointment was with weak internet connections.
July 31, 2013
Rated 2 out of 5 by srock2013 Very Poor Wifi
Your Wifi is unusable unless you are sitting in the lobby. Thank goodness I was able to get it free of charge because of my SPG gold status, but the coverage of your Wifi is very, very poor in the rooms and the "high-speed" internet needs to be renamed. It was incredibly slow. I work as an engineer at a top network vendor, so I am knowledgable on the subject. Network upgrades are a must.
La Rambla is disgusting. That is not the hotels issue. I chose the location willinging, but not knowing how trashy it is.
July 30, 2013
Rated 4 out of 5 by cucu1965 Good hotel, excellent location
Le Meridien in Barcelona offers good service level and comfort in an outstanding city center location - you are minutes away from the major attractions, right on the Rambla. The rooms are ok but very small, all of them unless you go for the suites, floors 5 and above. We could not get a platinum upgrade as the hotel was fully booked, but the hotel management offered us complimentary breakfast. All in all quite positive.
July 30, 2013
Rated 5 out of 5 by fgwarrior Very nice Hotel
Very nice Hotel and a good location
July 29, 2013
Rated 4 out of 5 by mc1970 very knowledgeable staff
great location and staff that know how to get you where you want to get to!
July 25, 2013
Rated 5 out of 5 by fam1102 My Stay in Barcelona at the Le Meridien
There are some hotels in the Starwood Collection that rise above the expected and some that just don't make it my opinion. This was one of the great ones. I thoroughly enjoyed my stay in Barcelona, the hotel did so much to make the stay pleasant and memorable.
July 24, 2013
Rated 4 out of 5 by Queenie032970 Great location, friendly and helpful staff
We stayed here for 4 nights and were very happy with the hotel. You can't beat the location and everyone from the front desk to the concierge was very friendly and helpful. The room was tucked in the back on the second floor which was perfect. We didn't hear any noise from the busy las ramblas area. The rooms were clean and nice. I would definitely stay there again.
July 24, 2013
Rated 3 out of 5 by Harrison123 Good Location, Average Service
Having stayed at Le Meridien Barcelona for approximately 5 weeks on business during 2012 my feedback to colleagues was always very positive. Location wise it’s great and the rooms are comfortable and a good size. However my visits during 2013 and in particular this visit have left me disillusioned to the point I may look to use other hotels in Barcelona going forward. Once again, and for the 3rd consecutive time at this hotel, I’ve been failed to be recognised as an SPG Gold member at check in by the what seems an endless stream of trainee reception staff. This leads to awkward conversations about check out time and even after I reminded them I was a gold member and therefore check out should be 16:00 I still returned to my room on the day of check out at 12:00 to find the card had been blocked. No complimentary gift offered either as a result of not being recognised. Internet access is luckily included in my corporate rate, although this also had to be debated at check out, if it wasn’t and I’d paid the 19.00eur for 24 hours I would immediately demand a refund as for the most part in the rooms it’s so slow at peak times to the point of being unusable. This has always been the case since I started using the hotel at the beginning of 2012. All in all a frustrating hotel as it has the potential to be superb, the bar and restaurant are excellent, as is the location and the rooms. Let down by the service and the WIFI which for a business traveller is really all your asking for.
July 23, 2013
Rated 4 out of 5 by Jonnie1 In this hotel The World's just Outside
My first visit to Brcelona and I feel the best hotel for location and connections within the City. We used the Red the Green and the Blue tour bus, over 2 days. Walking was equidistant to all that was around. The hotel is small enough to be private, but large enough to give the standards you expect, with privacy.
July 22, 2013
Rated 3 out of 5 by Belva12 Customer service is lacking
The room promised for 3:00PM was not available until 5:00 PM. There was no advantage to being a Starwoods member. Most of the Reception Staff seemed to be Trainees. The whole check-in process was inefficient and annoyingly long.
July 22, 2013
Rated 5 out of 5 by hkpark41 great location, kind staff.
it was great.
The people are kind.
Location is perfact.
Couldn't be better
July 21, 2013
Rated 4 out of 5 by helpfulharry Recent Stay
This hotel is in a fantastic location and the staff could not be more helpful.
July 21, 2013