Rated 5 out of 5 by Nickname0001 Excellent Service
We experienced an initial maintenance problem during the first night of our stay. The staff rectified the problem and went out of their way to ensure that our stay was unaffected by any inconvenience we might have experenced.
December 5, 2013
Rated 5 out of 5 by 2013tom Great location
Very easy check in.
We got upgraded to a suite.
Excellent rain head shower
Very attentive staff both the front desk staff and the concierge.
Will definitely stay again.
December 5, 2013
Rated 5 out of 5 by JCQ14 Better than expected
Loved our stay at the Le Meridien - the rooms were nice and updated. Very comfortable size and amenities. Great location just off La Rambla (near Barrio Gothic and the farmers market). Would stay here again in a minute.
December 1, 2013
Rated 5 out of 5 by CharlesT Barcelona Vacation
My wife and I had a great stay at this location. Everyone was very very nice. I would highly recommend this Hotel to anyone traveling to Barcelona.
November 29, 2013
Rated 1 out of 5 by RHR2 This hotel lacks common customer consideration
We picked this hotel because of its location. I was surprised when I checked in for a lengthy stay, as a platinum member that I was given a closet size room next to the elevator, looking into a another building. The hotel staff said there was absolutely nothing that they could do. But when I call the platinum concierge at Starwood, all at once they found a lovely suite. Numerous other problems with the hotel, from the dirty fitness room to the concierge that gave wrong information to numerous incorrect charges on my bill. This hotel needs to go back to training on customer satisfaction.
January 7, 2012
Rated 2 out of 5 by koolkat Below expectations
- Weighing scale in the bathroom off by at least 10 kg, even with nobody standing on it. Useless.
- Leg press machine out of service in the gym. One could tell it had been like that for quite some time.
- No TV channels. Whatsoever. Phoned reception at 1 am and was informed that there was a problem affecting all rooms and it would be sorted in the morning. Problem was still there at 9:30 am. Amazed they could just say that and keep their cool. But then again people don't watch TV, do they?
- Long check-in process despite being the only one at the desk. Check-out was OK though
November 20, 2013
Rated 3 out of 5 by SBSanDiego Staff needs improvement
I was very specific about my request for a quiet room, in both my email to the Hotel weeks before our stay and at the front desk upon check in. Although the Hotel is beautiful and the room was equally so, we were placed in a room directly above the trash pick up on a busy street corner, which was noisy from 1:00 am until well after 2:00 am. Additionally, the maid service cart was parked in front of our room at 7:00 am, wherein conversations in the hallway directly in front of our room started at 7:00.
Very poorly done, mostly because the person at registration did not listen to my needs.
November 19, 2013
Rated 5 out of 5 by papaurn Great Hotel, Great Location, Great Staff
Le Meridien is a charming, modern, very clean hotel in a great location. If you haven't been to Barcelona, the street named Ramblas is the place to be...a pedestrian mall so to speak. Le Meridien is on Ramblas. My wife and I found the room to be pleasing and spotless throughout. The staff was just super. The concierge, Bruno, was very caring and very helpful. He did everything we asked as we tried to recover our luggage that had been lost by the airlines. Bruno was also very helpful in telling us the best time and best way to see the attractions we wanted to visit in Barcelona. The front desk staff were alway very nice. In particular, Lazaro was outstanding for us.
October 25, 2013