Rated 5 out of 5 by JDB123 Beautiful property, Wonderful Staff
Just spent 3 days at the hotel with my girlfriend. As an SPG platinum member I was treated exceptionally well. While the staff was absolutely amazing one particular event is worth noting: my girlfriend and I had a late night flight the day we checked out. After spending the day on a tour, we returned to the hotel (even though we had already checked out) with several hours before our flight. Tina, the fantastic GM, gave us a room to use to shower and rest before our flights. It was an amazing gesture that was very very much appreciated and really turned a less than ideal situation into a great one. That's just one example of how far the staff will go to make your stay a good one (Bennie, who works at the front desk, also deserves a special mention for being incredibly kind and helpful!). Definitely check out this hotel!!
Rated 5 out of 5 by Chaiwat26 Great Vacation in Koh Samui
Best hotel in Koh Samui.Warm welcome and friendliness staff esp. Latitude19 Bartendee.
Highly recommended and Great for platinum recognitions here.
Rated 5 out of 5 by QingWest A Gem
We only managed to spend a night here but were very pleased nonetheless.
The lobby area is really beautiful at night, with the LED-lights in the pool mimicking the night sky. What a way to arrive.
We were upgraded to a Pool Access Suite, and given two drinks at the bar. Be warned that the rooms are on the small size - the actual living space was big enough for a king bed with about a metre on either side. The verandah was almost as large as the bedroom, and the bath/shower room felt bigger! Nonetheless, it was very well-appointed, cozy and we managed to put the day bed mattress on the floor next to the king bed, giving us ample space for our family of four (small children). The shared pool was fairly large and clean. I'm not sure what it's like with more guests around.
The property is rather small, but is very very well maintained and the design of the buildings very pleasing to the eye. Lots of wood, a maximum of two storeys, and greenery all around.
The main restaurant overlooks the pool area which while not huge, was very nicely done, overlooking the beach. Breakfast was excellent; they had a chef doing a lovely pad thai on the spot - the only hotel I've ever come across which does a rice dish a la minute at the breakfast buffet.
The beach is actually decent though even at low tide there is only about 3-4 metres of sand. What sand there is is soft and clean. Unless you must have a huge beach and crashing waves, the beach is sufficient, and since there are no other huge hotels nearby, private! While it is artificial, the floating ocean dock is rather unique, and adds rather than detracts. There's something about walking 500m out to sea and pulling up a cushion and lounging. The water remains shallow and ?waist/chest level until about 800m out. Another enjoyable event is feeding the tame fish which have grown used to being fed bread from the docks and will nibble it from your fingers.
We had no complaints about the service, and everyone was eager to please. Part of that may also be due to being in the "Land of 1000 smiles".
We viewed an Ocean Front Pool Villa - which is like your own little bungalow on the beachfront. Perhaps we could try that the next time round.
Rated 5 out of 5 by Phil13 Had a wonderful experience.
My wife and myself had a 10 night stay here and could not have been treated better. The staff were
Fantastic and made our holiday one we will always remember. The facilities and resort were everything and more than we needed for a relaxing holiday away from the hussle and bussle of the main road , yet close enough to get to the markets and surrounds . We will DEFINATELY recommend Le Meridian .
Rated 5 out of 5 by Kaykaybo Great location! Beautiful hotel! Only 1 issue
Le Meridien Koh Samui is an absolutely stunning property. It is in the perfect location, right between the popular areas of Lamai and Chaweng. The hotel provides nightly transportation to these areas which is fantastic. It really gives you the opportunity to explore the island. The grounds are perfect! The pool area is gorgeous, although the beach is not for swimming - it is rocky, but the pool is definitely more than enough. Plus with so many beautiful beaches on Koh Samui, I suggest you explore the island's other beaches anyways. The rooms are outstanding! We loved our Plunge Pool Suite. It is so unique! With our very own pool! The only criticism I have is with an outdoor bathroom, there are unwanted mosquitoes. You must leave the bedroom door closed at all times. However, the hotel does a good job of stopping this issue because every night the turndown service comes and sets up anti-mosquito candles and catchers which really help. I would DEFINITELY recommend this hotel!! It's beautiful!!
Rated 5 out of 5 by AndrewN11 The staff made our stay
This was our first visit to Le Meridien Koh Samui and it will not be our last!
A hotel that has superb facilities considering its size. A great place to relax (we slept so well). Above all, however, we will remember the great team at the hotel that made our stay so special by combining Thai friendliness with genuine professionalism to give the most amazing experience. Nothing was too much for anyone!
Rated 5 out of 5 by Maureen25 Tranquil and serene environment
Hotel was a very peaceful and tranquil environment. Enjoyed the beautiful pool and water view. Food was delicious and the staff were so polite, warm and accomodationg. The wait staff in the evening were so eager to please but sometimes service was a little slow..Overall a great experience..
Rated 5 out of 5 by Mike111 A wonderful Property
A wonderful experience to celebrate our 20th Anniversary. We upgraded to an Ocean Villa and had an amazing villa with a private pool. While the room was fantastic and the grounds beautiful, it's the staff that makes this place a wonderful property. From the GM on down to the front desk staff - even the French intern who was only here for a few months - everyone was super helpful, friendly and did all they could to better our stay.
Rated 5 out of 5 by FCWORLD One of the best resorts.
This is not your typical large resort, this is a boutique luxury resort with just 77 Villa's and suites.
It has a lot to offer and is not only unique in style that is based on feng shui, it offers a complete resort experience.
The General Manager serves at breakfast and talks to all her guests and has stamped her unique and friendly style on the resort..
I stayed in a pool Villa, which was has a pool in the Centre of the villa which is private and wonderful to relax in.
I ate most days in the resorts restaurant over the 5 night stay and had some great meals there.
The thing that stands out in this resort is the friendly and professional service by all of the staff, from Sun the maintenance man to Tum the driver who drove me around the island, to the girl in the bar, who after a bit of teaching made a great martini.
This is a resort where you can have total privacy or mix with other guests, by the pool at the restaurant or at the Nightly ritual.
I found all of my fellow guests to be very friendly, and due to the size of the resort, most people got to know each other during their stay.
I have stayed in many resorts around the World, but very few have made me feel as relaxed as Le Meridien Koh Samui.
Thank you to Tina and all your associates who made my stay so memorable.
I will be back for a longer stay, next time.
Rated 5 out of 5 by pkbocco Beautiful resort
We had a group booking with 6 villas overlooking our own pool shared by 7 villas. Families had a fantastic time. Never spent so much time in the water. We will definitely be back. Looked at the other villas as well and the ocean front villa is to die for. You will not find better. Staff were more than attentive to our every need. Thankyou for a fantastic stay!
Rated 5 out of 5 by Chalermsak Very Nice Place
First time for me to stay here , I will back again sure. This hotel very beautiful and excellent room. I love Le Méridien Koh Samui Resort & Spa so much.
Rated 5 out of 5 by CT21 The Best Honeymoon Destination
My wife & I celebrated our Honeymoon in the Ocean Front Villa's. The privacy, comfort & style was fantastic. All the staff are exceptional with nothing being too much trouble.
However the beach directly opposite the resort isn't fantastic , but everything in Kho Samui is so close - so just hire a scooter or catch a taxi. You definately could not surpass the Le Meridien as the perfect way to start your married lives or celebrate with someone special in the most romantic of settings.
Rated 5 out of 5 by Dubai101 Intimate Chic
After an initial hick-up on arrival, the hotel staff went out of their way to ensure that I had a memorable stay.
I was upgraded to an Ocean View Pool Villa, which was absolutely amazing!! I hardly left my villa as it was so private & relaxing.
The staff are excellent & very friendly.
I can not wait to return!!
Thank you K.K. & Tina
Rated 5 out of 5 by JustATraveler Very nice small and tasteful hotel
The taste level of the hotel is excellent. The restaurant has a nice setting in front of the sea. The General Manager carefully and discreetly oversees the staff, to ensure a smooth and attentive service, at all times.
The quality of the bed (superior to the "heavenly" type) and the quietness ensures you perfect nights.
The outside bath tub of the villas is a unique experience.
Meet the restaurant manager as you will enjoy his unique, efficient and entertaining personality.
Rated 5 out of 5 by Lara Small, Quaint and Exquisite
We loved this hotel! It is small and intimate. The staff is very attentive. Very well run and overseen by the lovely and omnipresent lady that manages the hotel.
The pool villa is exceptional! Made me not want to leave the room. Also an excellent breakfast buffet including dainty and delicious Thai specialties.
Rated 4 out of 5 by LaurentAlh Staff amazing, but there are some issues
I'd like to start this review by mentioning the wonderful staff at this hotel, everybody from pool, bar, housekeeping, management were all extremely friendly and professional.
The hotel is absolutely beautiful, well kept with comfortable rooms.
So to the 'bad' parts:
'High speed internet' is the furthest from high speed, practically impossible to use on iPad, iPhone or laptop - makes work rather cumbersome when all you want to do is just to a task as quickly as possible and get back to enjoying your holiday. I've had to purchase a Thai sim and constantly recharge it. The cost isn't the issue here, it's the hassle.
My rain shower (room 6213) is not working.
This hotel is not infant (stroller) friendly!
Stairs everywhere - nowhere is this mentioned. A guest in a wheelchair would have a real problem here.
There is no real beach, it's a thin strip of sand which disappears when the tide comes up.
All in all it's a good hotel with some drawbacks.
Rated 4 out of 5 by ctlao Great Hotel
Great Hotel, Romantic, Relax
Rated 4 out of 5 by tuhin482 great experience
good sized rooms, facilities,though door locks could do with a change.good breakfast choice , staff attentive particularly Nuning .
Rated 4 out of 5 by Culturesponge1 Le Méridien Koh Samui Resort & Spa
We stayed here in September 2013 & booked a plunge pool room which was well appointed & exuded plenty of local influence & charm. The bed was king sized with loads of feather down pillows, both of which we found too soft but this is obviously a personal choice. The plunge pool was a good size & centrally located in the floor plan adjacent to the open air bathroom & shower, taking full advantage of the consistent tropical warmth. The negative here was the mosquito's but regular mosquito coils & citronella candles placed by cleaning staff & evening turn down service were a good attempt though not fully effective. The wooden door frames with rustic bronze slid locks did not seal the door openings enough to prevent mosquito's entering the sleeping space throughout the night which was not particularly satisfactory. Generally the room was good.
The staff throughout the resort were excellent providing attentive, though not suffocating, customer service creating a relaxed & friendly environment which complimented the tropical paradise experience. The spa was a pleasant a highlight with quality treatments & products providing a broad range of services & packages. The grounds & general layout are compact & well maintained but steep steps & narrow paths are a detractor.
The low point of the stay was definitely the food. The breakfast was average in both quality & range while the general menu choices over the full spectrum of lunch, dinner, pool side snacks & all day dining were limited & unimaginative at best. The quality of presentation & taste did improve marginally with al le carte.
We have enjoyed other SPG resorts over the last 2 years including Laguna Nusa Dua (Bali) & The Westin (Lankawi) which I have referenced as touch stones in considering my review of this resort & I would rate both of these experiences as superior to Le Meridien across the board. We are not completely dissatisfied with our recent experience especially in consideration of the warm & welcoming Thai hospitality but we are comfortable with ticking this destination off the list with no burning desire to repeat it.
Rated 4 out of 5 by MAC77 credit where it's due
Following a negative review posted on the day of arrival management was extremely proactive in trying to address our complaints.
Staff has been going the extra mile to deal with our requirements and try to exceed expectations.
There are limitations that cannot be overcome (beach and pool) but to make it up the spa is phenomenal.
Rated 4 out of 5 by Kika2013 Great Stay in Samui
We were overall very pleased with the hotel and its services. We enjoyed a great spa experience, very nice food, and thought the hotel was in a convenient location.
Rated 4 out of 5 by Appleadam Samui
An exquisite resort in almost every way: room on pool was fabulous, bathroom and all amenities extraordinary, location good, pool great, didn't eat at the restaurant so can't say, beach and all was fair but a neat pier stretching out over the water. Overall good but one certainly pays for it.
Rated 4 out of 5 by ABCD81 Exceptional staff and decent location
Stayed here for 2 nights in January and were overall pleased with the Le Meridien. Worth pointing out the friendliness and service attitude of the front desk staff. The bedroom is a bit smaller than in other hotels (we were in a pool access suite), but the bathroom made up for it. Previous reviews made me a bit concerned about the bathrooms being open, but we found it not a problem at all. It's a 10 minute taxi ride to Chaweng, so close enough to many restaurants. We didn't go into the pools or sea since we were out on day trips all the time, but both looked inviting enough to dive in.
Rated 4 out of 5 by Monika98 Nice hotel
Nice hotel, ok location. Sometimes too few chairs around the poolarea.
Pricing a bit to high, we chose to eat at other locations instead.
Rated 4 out of 5 by AVDL Good stay but disappointed by lack of follow up
Overall an excellent stay and excellent facility. The staff at the restaurant and bar was excellent. The only disappointment came from the staff at the reception: we enquired about the advertised activity "cooking class" from the staff at the reception. The clerk seemed a little lost but told us she would check and come back to us with details and we trusted her to do so. She never did and we never heard about this again. As we had only decided on this 2 days before our departure, there was no longer enough time for us to take the class a day later - disappointing for a hotel of this category and a let down as the rest of the stay and facilities were good.
Rated 4 out of 5 by Varga Beautiful Accommodations, need better care.
The Hotel is a lovely property to get away to for a romantic and relaxing weekend. The staff is warm, welcoming and very helpful. I pool villa was fantastic. I highly recommend it for beautiful views and comfortable beds.
My only complaint is that there were empty beer cans in the room when we checked in. The towels on the lounges by our pool were never changed, and general room upkeep was not great.
Rated 4 out of 5 by VeryGoodPointsStacey Hit or Miss
The LM Koh Samui is a nice resort, but not spectacular. I booked a verandah suite and used the new SPG Suite Night Awards Benefit to upgrade to a suite. I was upgraded to a Pool Access Suite. However, the word "suite" is very deceptive because there is one room with a bed, desk and TV an outdoor open-air bathroom and a patio that provides pool access. The hotel counts the patio as the "living room" and insists that makes it a suite. It would be better called a "villa" (which is what other LMs in Phuket and Khao Lak call it). I was very disappointed to learn that the Suite Night Awards could not be used on any other "suite" types at this property. And in addition, another platinum member traveling w/me was upgraded to a Pool Access Suite without using the upgrade awards.
Our Flight into Koh Samui arrived 2 hrs late and we arrived at the hotel around 9pm. There was on one to greet us when the hotel car dropped us off. No bellman, no reception staff, no one. A security guard pointed us towards the hotel. We wandered towards the hotel - the front of the hotel is ugly and reminded me of a motel - but once you pass through the actual entrance you get the resort feeling.
Someone from reception finally greeted us at the top of a stair case (we carried our on bags up the stairs) and she showed us to reception. Check in was not smooth, but the staff finally got everything sorted.
I went to my pool access suite and was disappointed. Not only did I find dirty sheets on the bed, I noticed that the duvet cover was stained and the towels were stained as well. The hotel staff changed the sheets, duvet and towels and the GM made a point to assure me the next morning that she would see that the staff had the room cleaned perfectly. And it was.
The out-door open-air bathroom takes some getting used to. If you're not into outdoor living, you may to book elsewhere. While there is privacy, you can also see portions of other people's suites from the toilet, shower and tub. You're exposed to the elements - I almost stepped on a worm one night while using the toilet. A bird flew in while I was in the tub and sat perched on the sink vanity. There are mosquitoes everywhere (hotel can't really control that, but they do a good job of putting coils and citronella around to help as much as possible).
The room was also prone to mosquitoes. The room has french doors sliding doors as the main door to the room that open directly to the patio and pool. Whenever those doors, or the door to the bathroom were open, bugs flew in. Be prepared to wear a lot of bug spray! The room is small for a suite, but the bed is very comfortable and the room is decorated nicely. There is a large TV and working desk in the room. There's a mini-bar and plenty of drinking water.
There is only one restaurant on the property. The restaurant serves a good breakfast buffet and a la carte menu. Service at breakfast is very good and the GM is always present to ensure service standards.
Unfortunately, lunch service falls a bit short - I think this is due to the fact that the GM is not present. There are long waits for drinks and checks and you often have to request the check several times before you get it.
The food is good and not too over priced.
The pool is nice, but a bit small. It's very well maintained and the pool chairs are great. The view is spectacular! The beach is not well maintained and the water is gray directly in front of the hotel -you have to go pretty far out for beautiful blue water you expect in Thailand. There's a long dock that extends into the water but it was surrounded by brown frothy water that was not appealing.
The spa is nice, the rooms are beautiful and the massage treatments are exceptional. The manicure and pedicure services are less than average. The spa is decorated beautifully and it's very relaxing.
Overall, the hotel is okay - not great, and not bad. There are some hits - pool, spa, breakfast, staff friendliness and lantern end-of-day ceremony. There are some misses - beach, lunch service, inconsistency of housekeeping, and lack of welcome upon arrival.
I'm not sure if I'd go back given all the other SPG choices in the area. I have high hopes that the management turns it all around...but for me, it really comes down to preference. If you like bugs and open-air bathrooms, then you'll love this hotel. If you like more modern facilities, than you might want to stay elsewhere.
Rated 4 out of 5 by Muddyrider A weekend break
I arrived with two colleagues at the hotel late at night after a delayed flight from Bangkok. We initially had some problems with room allocation but I found my room to be tropical in design and stylish in delivery.
It featured an outdoor style bathroom which I found enchanting but might not be to everyone's taste. Lighting was excellent, features in the room fabulous; double doors, colonial furniture, and monsoon shower. I loved the wooden monkey who's shoosh expression meant 'do not disturb’. Just let him hang out on the balcony to keep the staff away!
During the three days when the staff were attentive they excelled with their customer service, however on occasion we would be waiting 40 minutes for an a la carte breakfast or drinks orders would be forgotten.
The hotel arranged an evening lighting ceremony where candles were lit around the water feature in front of reception and people would be given a Chinese lantern to release while standing in the shallow water. This was undoubtedly the highlight of the stay and I highly recommended.
Of note the beach wasn't up to much - there are better beaches elsewhere on Koh Samui - but the pool was wonderful. The gym was excellent if you enjoy a good workout. I didn't use the spa facilities but did visit and it looked like a James Bond set!
Rated 4 out of 5 by Thailandbob Great Place to Relax
Had a very enjoyable break with my family and the resort was the perfect place to unwind. The atmosphere was easy going, pier was allot of fun for my son, especially when feeding the fish and the evening session in the lobby was memorable (lantern lighting). We will come back.
Rated 4 out of 5 by Blade Unique
Nice decor,r etro!nice shower,bath tub