Rated 5 out of 5 by Pierre Excellent stay ,cantastic service
I stayed 3 days at the Plaza Athenee last week, I had not been there for about 6 months. Everything was simply perfect - the room, the service (excellent)... The whole stay was perfect. Great to see they have been able to maintain, or even improve, such a high level of excellence. I will stay there again.
August 24, 2012
Rated 3 out of 5 by nzuz All smiles, no help
Dear Plaza Athenee,
I have just checked into this hotel and have been quite disappointed by the SPG program recognition at this property. Having pre-booked a junior suite, in the past I would have been upgraded to a larger suite. At registration I was told non were available. A minute later, I was offered one for 5,000 baht extra (with ++ this is around $180).
My SPG gold status was rewarded with a welcome drink. My rate already included internet.
Room is not on the SPG preferred floor.
Lounge access is 3000 SPG points - an absurd amount, or 1,000++ baht.
I was told a few times by the staff, "Well, if you were platinum we would give you all these things for free."
Thank you, and I will take my business elsewhere in the future. In the past days I have stayed at 3 Starwood properties in Thailand, and all have fallen significantly in their service and quality, raised their rates and of course offer far less for SPG status than before. I had hoped that this last stop would prove different.
April 4, 2013
Rated 4 out of 5 by Derek1980 Great hotel but needs some refurbishment
An old property that is nicely decorated with luxurious appointments and fittings.
Great staff throughout including Front Office, Lounge and also Bell staff.
Management may consider refurbishing rooms as it's really quite dusty and "old" looking.
Great location, walking distance to BTS.
November 8, 2013
Rated 5 out of 5 by paul577 Excellent Choice
Great stay at this hotel. Very good facilities, extremely comfortable accommodation, excellent F&B, great location ( 2 minute walk to Ploenchit BTS). Very helpful and welcoming staff...noteworthy that they appear to enjoy their jobs and in giving first class service.
January 1, 2013
Rated 4 out of 5 by Tallman13 My favourite hotel in Bangkok
As an spg Platinum member the benefits are great. Often an upgrade to a nice suite. The breakfasts are scrummy and the Club Lounge is certainly the best in Bangkok with friendly and attentive staff. I love this hotel and it is easy to feel at home there.
December 12, 2011
Rated 5 out of 5 by pascii Beautiful Hotel
This hotel is wonderful. My room was very comfortable and the staff was always very pleasant and helpful. The food is incredible. Every meal, either room service or in the restaurants greatly my expectations. The beds are also very comfortable.
July 7, 2012
Rated 5 out of 5 by WPS1 excellent hospitality
Iam using this hotel for some time now.
And still the hospitality is for me outrageous good.
Especially this trip Khun Nittha and Khun Punnarat did next to Khun Sribumrungrat of the Silk Road Restaurant an extraordinary good job.
January 23, 2014
Rated 5 out of 5 by Dodbar Great SPG Platinum recognition
Great Hotel with best SPG Platinum recognitiom from the BKK hotels I tried (nice room upgrade, very good lounge, happy hour which can be used in any hotel's bar etc), good staff, good location.
Became my no.1 choice for Bangkok hotels.
January 12, 2012
Rated 5 out of 5 by Loveasia1 Perfect "Ten"
To me, Plaza Athenee is truly a wonderful home away from home. Whenever I come to Bangkok, I have always looking forward to visit this property. It is like coming home--home away from home. Love this propterty. Staff are wonderful.
June 12, 2012
Rated 4 out of 5 by SPGforever Good Service but old facility
Front Desk staffs are outstanding. Nice and well trained hotel employees. Hotel room is old. Noise insulation is not enough to block noise from the road. I heard they are renovating rooms. I hope I can see better rooms next time.
July 30, 2012
Rated 5 out of 5 by lisa2012 One of the best hotel in Bangkok
You are looking for excellent service, fast, efficiant, attention to details,....
You found the best hotel it's plaza Athenee Le meridien at bangkok. It's one of the best Le meridian if a compare to other brand of hotel.
August 2, 2012
Rated 5 out of 5 by Buttery Luxury and great hotel
This time is first time to stay here by starchoice. I feel impress since check in. Every staff greeting by friendly and polite. Hotel area easy to transport to anywhere and have many various way to go.
June 13, 2012
Rated 4 out of 5 by MCl3oy I Love It
Everything was great at this hotel. The staffs, the food, the room. It's all perfect!
June 25, 2014
Rated 5 out of 5 by Pet57 Excellent staff and good location
I am a frequent guest at this hotel and it remains my favourite in Bangkok. The staff are very professional and provide excellent, personal service. The hotel is very close to the BTS.
May 29, 2012
Rated 5 out of 5 by mgvm Best in Bangkok
I have stayed in many hotels in Bangkok but the gold medal goes to the Plaza Athénée. Comfortable, good location, good restaurants, excellent service - what more could you ask for?
August 6, 2012
Rated 3 out of 5 by JackCh The hotel location is convinent for shopping
The hotel is located near to some great shopping mall It is just a walking distance away
The foood at the Thai Restaurant is great and the staff there are very helpful too
May 5, 2012
Rated 5 out of 5 by mgvm None better in Bangkok
Certainly the best Starwood hotel for recognition and comfort.
The club lounge is very comfortable with great service.
The lunch in the Rain Tree cafe is not to be missed
June 19, 2012
Rated 5 out of 5 by JanSingapore Best Business Hotel in Bangkok
Stayed many times in this excellent hotel. Facilties are good but what makes this hotel special for me is the staff: dedicated, personal and professional.
May 14, 2012
Rated 4 out of 5 by Otezel Extremely attentive staff that makes you feel welcomed everytime !
Whilst my overall experience with this hotel is well beyond avarage, the lifts and waiting time during the peak hours was not up to the par.
November 18, 2012
Rated 5 out of 5 by sdman36 Excellent Hotel great SPG recommend
This was my first stay at this Hotel, it was excellent, with a great lounge, and the breakfast downstairs was one of the best I have had.
January 27, 2012
Rated 5 out of 5 by Gezondheid We will come again
Quite nice atmosphere.
Good service for platinum member.
My family really enjoyed this stay.
We will come again.
June 1, 2012
Rated 4 out of 5 by Tallman13 Best Club Lounge
Plaza Athenee has the best club lounge in Asia. It is pure class and the staff are simply the best. i love it.
June 6, 2012
Rated 5 out of 5 by Achim007 This hotel has great features
Good location for business people, excellent service, very good food, friendly and helpfull
June 4, 2013
Rated 5 out of 5 by George2 Great experience
This hotel is nice and beautiful decorated with very friendly and helpful staff
August 6, 2012
Rated 5 out of 5 by 007James Great breakfast
The breakfast was very good and with a lot of choices. The room and the bathroom were comfortable.
January 2, 2013
Rated 5 out of 5 by Abraham11 A n excellent 5 Star hotel
A very good , very cebtrally located, luxury hotel with a first class service and all amrnities
June 2, 2012
Rated 5 out of 5 by PSYG Friendly and Helpful Staff
All the staff I met were helpful and friendly. Breakfast was good and the room was comfortable.
September 1, 2012
Rated 5 out of 5 by TLJackson The epitome of excellent customer service
This was my second stay in Le Meridian, Plaza Athenee, Bangkok and my first time staying there during the "monsoon season". I live in S.E. Asia, so I know that humidity is a big problem during the rainy season. My only dissapointment this time was that my room felt a little humid and it started to smell a little of mildew. Unfortunately, the hotel was booked and I didn't have an option to upgrade or change rooms. However, the house-keeping department sent a dehumidifier to my room which significantly reduced the humidity and helped elimate the smell of mold. The staff at Plaza Athenee always greeted me warmly and genuinely tried to make my stay as comfortable as possible. I plan to return to Plaza Athenee in about 8 weeks to spend time with relatives traveling to Phuket, and I will encourage them to stay at Plaza Athenee so that they can have an opportunity to dine at Plaza Athenee's exquisiite international buffet and to use the hotel's concierge to help design their own Bangkok sightseeing and shopping activities. The location is ideal for visiting local museums, historical sights and markets. I highly recommend a stay at Plaza Athenee; it truly epitomizes exceptional customer service.
July 22, 2012
Rated 3 out of 5 by pam2519 Extra King size bed
I got the extra king size bed. And It's comfortable. All thing is neat, but a bit too old.
May 17, 2012
Rated 5 out of 5 by GMCfromCA Another wonderful experience
As usual (fourth visit) Plaza Anthenee exceeds expectations on all levels.
August 31, 2012