Rated 5 out of 5 by BC21 Penthouse upgrade
My best hotel stay in a Starwood property to date. I frequently stay here, and have never been disappointed in the slightest. John, at the front desk made this stay my best ever.
I reserved a room for a romantic weekend with my girlfriend. Due to my Platinum status, I was upgraded to a suite, which I was extremely happy with.
Upon check-in, I was informed that they were able to upgrade me again to the Penthouse Suite.
It was fabulous, it made the weekend. By far my favorite hotel to stay in while I am downtown.
Kudos to excellent customer service!
March 31, 2014
Rated 5 out of 5 by Bergs My favorite place to stay!
My husband and I have stayed here twice and absolutely love the hotel! I'm very particular about hotels and the Le Meridien meets all of my high standards. I feel like a VIP staying here. We were within walking distance from our events (Target field and the State Theatre). It's also nice knowing that our vehicle is in a secure place during our stay. The extra cost to be comfortable is well worth it. We didn't hear any noise in our room even though there was a lot of activity going on around the hotel and surrounding area. We will definitely be back!
May 18, 2012
Rated 5 out of 5 by MrsL As always love, love this hotel.
From the time I drove up to the hotel and the valet greeted me by name until we left it was a wonderful stay. I wouldn't stay anywhere else in Minneapolis. The staff is always friendly and helpful, the rooms are beautiful and clean, the beds and pillows are super comfortable. I would recommend this hotel to anyone!
June 23, 2014
Rated 5 out of 5 by Sharon0907 Always a great experience
The people, the rooms, the restaurant - they're all great! I always try to stay here when visiting Minneapolis.
August 25, 2014
Rated 2 out of 5 Very disappointed for $300+/night
This hotel came as a recommendation from a friend but honestly if I would have known what I do now I would never have stayed there. I was expecting more amenities as this was a chic place. There isn't a pool, the rooms were not clean (we found private hairs everywhere in our room), bathroom/shower were worse than a 2-star hotel/motel. The bed was harder then a rock, there was "used" pillows and comforters that had love activities remaining on it. Overall, we hated this hotel. Our 5 year anniversary was still special but we just ensured not to be at the hotel. Very disappointed and will probably never recommend a this hotel again.
August 30, 2013
Rated 5 out of 5 by James An excellent place to stay in downtown Minneapolis
This was basically my first time in Minneapolis and the hotel was recommended to me by a trusted friend. Check-in was a breeze, I was upgraded at no extra cost, and throughout my stay I felt that all of the staff were appropriately helpful and approachable. I am very impressed with this hotel, which I found reasonably priced and highly comfortable. The location, the restaurant, and the unique art throughout are truly plusses.I would recommend Le Méridien Chambers without hesitation.
February 12, 2013
Rated 5 out of 5 by Forbusinessandpleasure Stayed for business will come back for pleasure
I stayed here on a recent business trip. From the valet to room attendant all of the staff met my needs. My Platinum status was recognized to an deluxe room.
This hotel has done a great job conjoining the historical bones of the building to the modern day rooms.
It's location is great, their are many great dinning and drinking establishments within walking distance of the hotel; with the hotel restaurant being one of the best ones I went to.
Can't wait to come back with my spouse.
November 17, 2012
Rated 5 out of 5 by jchiguy1 Elegant, Modern Boutique Hotel
Intimate hotel in great location near theaters, restaurants and nightclubs. Elegant modern decor extends from lobby and hallways into spacious minimalist rooms featuring art from the owner's personal collection. Wonderful beds and large spa like baths with heated floors are highlights.
Service is generally good though front desk staff can be a bit cold. Valet parking is efficient and friendly. Gym is small and could use some new cardio equipment and more weight machines. Overall though the hotel is beautiful, well run and truly luxurious.
August 1, 2014
Rated 5 out of 5 by Joy1959 Wedding Venue
This was one of the best hotel experiences I've had. We were there for my daughter's wedding and we kept calling the front desk asking for things and they responded eagerly and we had everything we asked for in 5 minutes or less. They could not have been more accommodating.
April 22, 2014
Rated 5 out of 5 by dgbust Flawless Hotel
Was so pleased with our choice of the Chambers Meridien. From the front desk woman to the bellhops and door people, amazing employees.
We were lucky enough to stay in the Luxury Suite and that is the word that comes to mind. LUXURY.
It was nicer than my loft apartment here in Manhattan.
And the tub and rainshower.. and heated floor.
Great stay, gorgeous design and staff to match.
February 8, 2013
Rated 4 out of 5 by Mayank79 Great location and has an art gallery inside
Although the view is not breath-taking as it is only a 5 floor building, it is surrounded by some amazing bars and restaurants. The wireless-internet did not work very well for me. The counter top area is negligible in the bathroom but there is a TV in the bathroom (which compensates for most of the short-comings). Overall it was a good experience!
February 19, 2012
Rated 5 out of 5 by Alistony Excellent Exibit
Loved staying amongst amazing pieces of art.
April 19, 2014
Rated 4 out of 5 by Kellymae55 A+ Service
This was my first time staying in this hotel and it won't be the last! The price of the room was reasonable and when my fiance and I arrived, we were upgraded to a bigger room. This, on top of the very friendly and knowledgeable front desk staff, added to the overall experience. Loved the heated floors in the bathroom and the bed was like sleeping on a cloud. The location was perfect as all our favorite downtown spots were just a short walk away. The warm scent that filed the front lobby was so inviting. I wish we would have had a babysitter for two nights instead of one because I was not ready to leave! Thanks for a great experience. -K.M.J.
October 24, 2012
Rated 5 out of 5 by Nico Chambers
Great hotel and staff in a great city location
January 10, 2012
Rated 5 out of 5 by AJL321 My favorite hotel in Minneapolis!
The service is always excellent, the beds are comfortable and the room is clean. The scent in the hotel lobby is fabulous too and the hotel is conveniently located.
August 8, 2014
Rated 1 out of 5 by Bobunsatisfiedcustomer Waste of Money
We had reservations for their New Years Eve package, which cost $349. It was a waste of money because I have never seen a more incompetent staff than at this hotel. When we arrived, the person who checked us in gave us room 402. When we went up to 402, the passcard to get in did not work. I went back down and they gave me new passcards, which did open room 402. The problem was that someone else was apparently renting that room, because there was a laptop and a bag in the room.
I went back down, and the person told me that they accidently gave me the wrong room. We were supposed to be in Room 420 (the first person who checked us in had apparently transposed the figures!). It was lucky that the occupants of Room 402 were not there when we opened the door. However, I am sure that they would not have liked the fact that the hotel gave a passcard to someone else to get into their room.
Then we were supposed to receive two free drinks at either the ice bar outside or at the bar at the restaurant. We went out to the ice bar and was told that the two free drinks were only good at the bar. We went up to the clerk at the desk, and she said that the free drink was good outside at the ice bar, and that she would walk us out there to let the employee at the ice bar know what there own deal was! You would think staff would know this.
Then the person at the check-in counter said she contacted the general manager, and that they were going to sign us up for the Starwood Preferred Guest Program, and give us a significant, but unidentified amount of Starwood Points. She did sign us up for the SPG program, but I have logged onto the site, and it shows that I have 0 points. They didn't even give me points for the night we stayed at their hotel.
I will never come back to this hotel, and it will make me question whether I should go to any Starwood Hotel in the future.
January 4, 2012
Rated 3 out of 5 by Rancher "Upgraded" to a very dark small room
When I suggested that my "upgrade" as a platinum was indeed not an upgrade, the front desk attendant launched into some scripted message that made the hotel seem even cheaper and less responsive than it already was.
We repeatedly banged our toes on furniture that was way too close together; there was no coffee maker, refrigerator, or any other convenience in the room; the keys were temperamental, finally not working at all.
When upgraded, this hotel can be quite nice...when not, it is best avoided. Housekeeping is superb, the front desk attendants are not.
The restaurant offers subpar food at wildly inflated prices.
April 24, 2014
Rated 4 out of 5 by Anlar Great staff
The staff was very responsive to our needs, and extremely friendly. They answered all our questions, and provided for all our needs.
August 4, 2014
Rated 5 out of 5 by North55 Very Nice
This was all that I was expecting & more. I had a very nice stay! Loved the bathroom!!
August 5, 2014
Rated 4 out of 5 by rbob Great location for theater and restaurants
We enjoyed our one night stay in an executive suite. The room is large and has a sitting area separating the workspace and bed. There is a 1/2 bath in the foyer and a 3/4 bath adjacent to the bed. As others have mentioned, the heated floors in the bathrooms are a very nice feature.
The location is near the central downtown area and is ideal for attending shows at the Orpheum, Pantages, or State Theaters. There are a number of nearby restaurants as well.
The hotel's main restaurant is currently closed for renovations, but there is a small bar/cafe located on the fifth floor. It's a nice space with good potential.
March 18, 2013
Rated 5 out of 5 by HighHatCouture Warm stay pleasant staff
My husband and I stayed here on Saturday. We were not in the happiest of spirits having just been informed that Morrossey had canceled his concert, the tickets were a surprise gift from my husband to me for our 9 year anniversary. As soon as we walked through the doors we were greeted by the warmth of the fire place. The staff were friendly and accommodating. The room was cozy and the bed was fantastic. The shower was roomy, which I especially appreciate being 5'10.
Although we had other plans the next two nights we stayed in Minneapolis, Le Meridien was our favorite hotel. We will definitely stay here again!
October 31, 2012
Rated 5 out of 5 by Mrtravel28 Best hotel in the MSP area
I have never felt this well cared for by a property before. The staff were very attentive and despite a minor issue with the heated floor not working, the service recovery was appropriate for a property of this caliber. This hotel is modern and same can be said about the room. The bed was the most comfortable bed I have slept on in hotel in a long time. The Platinum breakfast was appropriate and the food in the restaurant is amazing, so tasty I would stop for breakfast just driving by next time. I will definitely try to stay here again on my next visit to the Minneapolis area. Awesome, awesome, awesome!
September 10, 2013
Rated 5 out of 5 by Karma78 Exceptional service
We had a great stay while at the Chambers. When we walked in the door we were greeted warmly and professionally. When we checked in, our room had been upgraded from an executive suite to a luxury suite. Our room was beautiful and overlooked Hennipen Avenue. The bed was so comfortable we did not want to get out of it! The art work was great and exceptional, it felt like we were staying at a mini Walker. I wish our stay would have been longer. We also ate dinner and breakfast at the Chambers restaurant, the Filet Mignon was divine and was so tender there was hardly any need for a knife. Everyone was helpful, nice and polite along with friendly. I would stay here again in a heartbeat.
February 25, 2013
Rated 5 out of 5 by Shelbywu7 Wonderful location and rooms
My friends and I stayed for a "ladies night out" on a Friday night. We were upgraded to the Luxury Suite and it was fantastic! We loved the view... A whole wall full of windows and the bustling excitement of Hennepin Avenue was right below us. The room was clean, spacious and the bathroom was amazing. Particularly the shower and the huge tub. The heated tile floors were nice as well. The staff was attentive and even though there was some construction going on (new restaurant coming this summer!!) it did not create any issues or make our stay less enjoyable. The art throughout the hotel is fantastic.
May 12, 2013
Rated 4 out of 5 by triphoplvr Great stay
Stayed here on 2/8/13 and found my experience quite pleasant. We were checked in promptly and given a room on a high (for this hotel) floor with a view of the bustling city below. The room was clean and the heated floors in the bathroom were a feature I didn't know I wanted until I experienced it. Just great. After a comfortable night's sleep, we ordered breakfast to our room. Was not expecting the significant undocumented upcharge for room service. Was almost twice as much as just walking downstairs to the hotel's cafe. Food arrived cold and was not worth $42. The coffee was great though!
February 10, 2013
Rated 5 out of 5 by CHARLIEP SNOWY ADVENTURE
WE DROVE TO MINNEAPOLIS EARLY IN THE AFTERNOON TO AVOID AN IMPENDING SNOW STORM AND THE TRAFFIC PROBLEMS THAT WOULD INVOLVE. WE CHECKED IN TO AN UPGRADED SUITE WHICH WAS DIRECTLY ACROSS THE STREET FROM THE THEATER WHERE WE WOULD ATTEND "MAMMA MIA" LATER IN THE EVENING. AFTER A GREAT MEAL IN THE MARIN RESTAURANT ON SITE, WE WALKED TO THE THEATER. THE SHOW WAS GREAT! WE STAYED LATER THE NEXT MORNING SO I COULD USE THE FITNESS CENTER, WE COULD HAVE A DELICIOUS BREAKFAST IN OUR ROOM AND WE COULD DRIVE HOME WITHOUT RUSH HOUR INSANITY. GREAT HOTEL! WONDERFUL STAFF! WE'LL BE BACK FOR MORE!
February 22, 2014
Rated 4 out of 5 by HiEnergy Great Location
Love this hotel! The staff were welcoming and responsive! I had to leave very early and valet was not on site 24 hours, however there is a parking garage next door. The art exhibit in the hotel was great!
July 16, 2014
Rated 5 out of 5 by Rancher Among the most interesting Starwood properties
This hotel is quite eccentric, but in a good way. There is nothing really bad to say about it: the lobby is a bit funky and the staff tentative, but both above average.
The rooms are spectacular, if a bit confusing. The bathrooms are exquisite. Both the bed and bedding are top notch.
The soundproofing is the best I have ever experienced in a hotel. This is a NOISY neighborhood on weekends. When I closed my glass doors all noise vanished.
The in-house restaurant is among the best in the Upper Midwest....and they do the room service.
I will be back...often.
March 28, 2012
Rated 3 out of 5 by jigjog Excellent Staff!
The hotel felt a bit "tired" to me. There were stains on the carpet in the hallway to my room and you could see a few places where the drywall had been repaired. For the $375 average that I spent per night (parking was included at $30 per night) I expected a much higher quality hotel. In checking prices for other nearby hotels (The W and The Graves) I felt that The Chambers should have been a bit better maintained. As I mentioned, however, the staff was very helpful, friendly and professional.
May 9, 2014
Rated 5 out of 5 by LeslieCarruthers Delightful
Front desk, bar, people - all a delight. Exceeded my expectations - I highly recommend this hotel and will stay here again when I am back in Minneapolis. Thank you for taking such great care of me!
June 30, 2014