Rated 5 out of 5 by DomAli1 Hotel Review Post Holiday
The hotel was fantastic, staff were exremely helpful and accommodating. The food was outstanding in all four of the restaurants as well as the bar areas being friendly and vibrant. I would like to thank the Le Meridien team for making our holiday very special.
The boat house team provided excellent activities throughout the day.
Thank you Le Meridien
August 19, 2014
Rated 5 out of 5 by thilnat for family
Excellent Hotel, Value for money and very pleasant and exceptionally good staff. Food , what we had was fantastic (indian dish)
but only one negative comment is not changing the bed sheets daily , did not feel comfortable to lie down after having a good day in the beach and completed fun activities.
hope to visit next year
August 18, 2014
Rated 5 out of 5 by RoyandVic Our dream come true
We arrived at Le Meridian on 2nd October with 11 friends and family to have our wedding on 5th October. Right from the first minute of our arrival we were made to feel most welcome and relaxed. Even when there was a mix up with our paper work at the government office (no fault of the Holiday Company or hotel) that meant we had to get married a day later, the hotel and the staff couldn’t do enough for us. Our wedding coordinators Melanie Juste and Karine De Casanove helped us with the planning of our special day,( although Melanie was main co-ordinator and looked after us as if she was looking after her own family, nothing was too much trouble for Melanie) everything from choosing the flowers, cake, and which part of the hotel we wanted to get married in, to the finer details of the wedding meal. It was fantastic!
The facilities of the hotel were excellent and exceeded our expectations, there were 3 different restaurants (one buffet) and then a 4th restaurant opened whilst we were there. As we were staying in the Nirvarna area we had breakfast at La Faya restaurant most mornings, overlooking the beach, Nitish and Mehfooza greeted us each morning with a charming smile and great coffee. Each day at all the restaurants the presentation was exquisite and the a la carte menu at La Faya was as good as any top restaurant you would find in London, the Niçoise Salad is well worth trying, I had one every day! The newest restaurant, Cumin, has an excellent selection of curies and they make fresh naan bread in front of you, light and delicious! Pradeep was our waiter in Cumin and he was very attentive and professional; we never went hungry or thirsty. We would always see the head chef’s in the restaurant and they would always make a point of speaking to us and asking if we were enjoying our food. The one thing I would say is that the hot plates needed to be a bit hotter as sometimes the food wasn’t always piping hot.
The staff at all the bars were constantly friendly and pleased to see us and Dillan at the beach bar very quickly knew what our favourite drinks were. Sahil, the bar manager in the main reception area was always friendly as told us the best places to visit in Grand Baie.
I only have a little to mention about the rooms as we spent most of our time on the beach or in the many restaurants. Upon arrival, as part of our wedding package we were eligible for an upgrade if one was available. Imagine our complete surprise when we were given the keys to the Royal Suite in the Nirvana area. Oh my goodness it was incredible! The house keeping staff that looked after us and our room made a point of personally introducing himself to us as Soudesh and you could see he was very proud and professional about his job, and kept our suite spotless.
All in all we were all so pleased to have chosen Le Meridian for our wedding, wouldn’t hesitate to recommend it, and would definitely go back one day (to celebrate our anniversary maybe?). It is clear that they are professional, and well equipped to cope with your dream wedding with any number of guests that you wish. The setting was complete paradise and the whole experience was a fairy tale. We have very treasured memories of this wonderful hotel and beautiful people and Paradise Island.
November 24, 2013
Rated 4 out of 5 by herongate "Nice Hotel"
we stayed there for 12 days enjoyed it, lovely room
the staff at the Bois Cheri restaurant friendly and helpful.,Kiran ,Kamini, Preety, and a big thank you to Shalini for making the Wednesday night diner with all my families very pleasant we had lovely evening and also Rica the house keeper very friendly,only thing what was missing the activities during the day there wasn't a lot to do unfortunately and in the evening one local band playing the same music every night.
August 10, 2014
Rated 5 out of 5 by ak08 Great experience
Its been great experience staying over there especially for its view and food. Since we are vegetarians we were served Jain vegetarian food. I would like to especially thank the head chef of Cumin restaurant Mr S.Khan for he had been very kind to us to provide us with the food in time and making sure we were served Jain food. Also others staff members services were highly commendable.
July 15, 2014
Rated 5 out of 5 by Keith479 Best holiday
The best holiday we had so far. We will do it again soon. Thanks for a splendid experience.
August 15, 2014
Rated 5 out of 5 by Doosee Outstanding hotel
From the moment we entered the hotel the staff have been exceptional. There is no limits to the kindness and helpfulness of the whole team. The food was great, with a different theme every night. The Indian resteraunt and 180 was my personal favourites.
Rooms were of a good standard. Beds very comfortable.
The only thing letting the property down is it is due a refurbishment. The rooms are looking tired.
The beach is lovely.
Soo many water sports available. Mostly free also.
Penguin club is great for the kids. Great opportunities for kids to try water skiing, sailing , glass bottom boats.
Gym with great fitness instructors.
Truly amazing experience.
Can't wait to go back.
July 28, 2014
Rated 3 out of 5 by Passy7 Well below our expectations
There was nowhere near by the hotel to go and the taxis were hugely expensive. The bed was very uncomfortable with a large lump in the middle. You had to walk down the road to get a taxi so you didn't have to pay the inflated prices from the taxis the hotel used. The staff were very friendly but needed more as was very slow to get served. The Cummin restaurant was the best place to eat, very tasty. The free wifi was very slow when you were able to connect which was very hit and miss. When we had to pay for drinks it cost us nearly $20 for a bottle of beer and a coffee. Way way over priced
August 1, 2014
Rated 5 out of 5 by Kobusvz Thank you
We spend only 7 nights, but had an awesome time! Special thanks to Nicolas at La Faya who gave us the best service with every meal! Modern rooms, good food, lots of activities, beautiful sun sets, friendly staff, white beach.
August 13, 2014
Rated 5 out of 5 by Jatson Hotel facilities are good. Add on needs better management.
Basic hotel amenities are excellent.
Additional water sport activities needs better management to ensure all guests gets a fair chance to avail these facilities. As a beach destination water sports are key and everybody should be able to enjoy them.
August 12, 2014
Rated 4 out of 5 by JC08 good location
This hotel has a nice long beach and has a good location on the north west coast.
Staff are very friendly and very helpful.
August 13, 2014
Rated 3 out of 5 by jacquiebee lovely staff but hotel needs upgrade
Le Meridien is great location, Le Faya Resteraunt was best for food location and staff, Hades was particularly good and service was excellent, so we chose to eat in La Faya most nights. Food and service in the Cummins and Shells and main buffet, was not as good....Staff at beach bar, were not good and quite lazy, waited forever, if lunch was ordered here... service buttons put on sunshades were not responded to at all so why they are there I dont know!!..Our room maid was excellent, Florintine, so deserves a mention, she was lovely friendly lady, our room always clean and tidy, and extra towels always there as we had asked for...the Bar in lounge seemed to take forever to bring drinks, even thou at times they were not very busy, but bar waiter Hades, needs a mention, as he always had lovely smile, and very pleasant and friendly> The Room we had, badly needed maintenance/upgrade, lovely view, but towel shelf in bathroom was hanging off wall, mould around bath, which is one of my real hates !! electrical plugs, only 1 in room seemed to work, the others we could not get plug into... the furniture was very worn... nice big flat screen TV, however, channel selection was poor for british tourists, mostly french channels/french lanquage......however, having said all this, myself and daughter had a lovely holiday in Mauritius, my daughter especially scuba diving with the Padi team on site, which were excellent
August 13, 2014
Rated 5 out of 5 by Nia9 Perfect relaxation hotel
As soon as you walk into the lobby and see the sea view, you're impressed straight away.I enjoyed waking up to a sea view every morning as well.
This hotel met all my needs for a perfect relaxing holiday. There was plenty of choice of food at breakfast and at evening at the 180 degree restaurant. There's a different country cuisine every night which means you don't get bored. You can also eat at 2 other restaurants. You can have a table on the beach at La Faya restaurant which is perfect for a romantic meaI. I would like to mention Tina for her great customer service at the restaurant. The customer service at the lounge bar was great especially from Warren and Hansel, both pleasant boys. My only criticism of the lounge bar and bay view bar is that there are enough waiters but not enough bar people which means a few times my family waited a while for drinks to be made. The rage band are great entertainment at the bay view bar and have good banter with the audience. The female singer who sang last wednesday/ thursday was amazing.The only thing is, is that you can hear the band from the lounge as well so it's quite hard to have a quiet drink anywhere. If the band aren't your choice of music.
The spa facilities are great, the treatments are up to a high standard. They are perfect relaxation treats which added to the holiday. I would like to mention Sanjay who takes the yoga classes. What a knowledgable yoga teacher, highly recommend his classes. He's very informative and makes sure you are doing the right moves. The classes are small which makes it more personal/ less intimidating.
My room was cleaned twice a day with little treats of towel origami which was a nice touch and then a chocolate on my pillow at night. Florentine cleaned my room to a high standard and was very friendly to me.
I would like to thank the hotel for their hospitality in organising flowers and cake for my parents anniversary. Nothing was too much trouble. Such pleasant hospitality.
The holiday was a complete paradise!
September 26, 2013
Rated 4 out of 5 by ParvezDubai Great hotel for family fun
I stayed at this hotel for 4 nights with my family for a quiet break from our hectic lives. On arrival I was upgraded to full board and given amazing beach facing ground floor rooms. The food is excellent especially Shells and Cumin and it will take me a while to work off the weight I have gained during my stay. The sea activities both paid an unpaid are great and if you just want to relax there isn't a nicer place. Overall I was very happy to have stayed here and will definitely choose this hotel again for its location, food and amazing value.
July 31, 2014
Rated 5 out of 5 by CO2124 Outstanding service
I stayed in Le Meridien for almost four weeks to attend two conferences - and it definitely exceeded my expectations. I am not at all choosy and picky when it comes to the room, etc. so I wont be referring to that specifically, but what impressed me the most at this hotel was staff' friendliness. I dont believe there has been a single thing that I have asked for that was not delivered to me or that did not meet my expectations. I liked the business center and conference facilities, too. Only area of improvement would be internet access, which should be free of charge in all rooms and higher speed. The LAN cables dont work at all...
November 25, 2012
Rated 5 out of 5 by SATraveller Just nice, very nice!
I stayed at Le Meridien Ile Maurice in May 2014 whilst attending a conference and adding a short break at the end.
I have travelled extensively internationally for the last 25 years and have to say that this was one of the best hotels I have ever stayed in – better than most of the so-called 5* hotels in Europe and the US. What makes it special is not only its closeness to the beautiful beach (and those unbelievable sunsets), but the staff. Overall they are very friendly and helpful, without being pushy. I have learnt over time that being friendly to the staff at hotels, and treating them with dignity, results in them treating you very well in return. I have noticed at two occasions that there are guests who are very rude to the staff and treat them like lowly creatures – to these people: do not expect any niceties in return. And I expect that it is also the very same people who then go out and write these very negative comments about the staff. Yes things do sometimes go wrong, but can be rectified, if handled professionally.
Although all the staff was great, I have to mention the staff at La Faya, who was simply awesome: Mahfooza, Nicolas, Stefano, Nitish, Raja, and all the others whose names have now slipped my mind. Their top notch service and the great food at La Faya kept us going back time and again. And then there were the three people who made sure my room was cleaned to the highest standard every day and who made sure that everything was in order: Sandesh, Sheila and Manov (and thanks for the doggies, monkey, swans, turtle and elephant surprises you left me each day).
I stayed in the Nirvana wing, simply because I needed a few days of rest away from it all. It was ideal. I had a lovely quiet room with a view of the sea. The rooms are spacious and furnished with all the necessities required for a traveller. I can definitely recommend the Nirvana wing if you are looking for some piece and quiet. If you are young and in need for some lively music and some vibe, the main part of the hotel is the place to be. Otherwise, go for Nirvana.
When I left I promised myself that I will go back to Le Meridien Ile Maurice for a proper holiday one day – and I have now booked one. Can’t wait!
August 8, 2014
Rated 5 out of 5 by Eddy51 Nirvana wing? Nirvana all the way!
This was true paradise. If you look at my other reviews, you will find my review very critical, but this very well managed hotel was great. It starts with the great staff, who were genuinely warm and friendly.
The food at the hotel is also great, from the buffets to the a la carte restaurants, again with a great service.
Then drinks... they make great cocktails.
They also have good watersport activities and the filtness room is very well managed by a trainer who really cares about the guests, giving good advise.
I also enjoyed their spa, eternal bliss is a bliss.
I can really recommend this paradise, sorry hotel.
Some people I really would lke to recognize are Sanjay (F&B manager), Visneh, Vincent (Hotel Manager). It is seldom that you see people who're so dedicated to make sure that the hotel is meeting the needs of their guests. Thank you for making a stay so great.
This was truely one of my best vacations ever.
August 9, 2013
Rated 5 out of 5 by Vish26 Just wow
Got no words to express how good it was..like I always say, it was simply wowwww
Everything was perfect! From A to Z!
August 5, 2014
Rated 2 out of 5 by singaporetraveller Good Staff, Nice Meridien branding but hotel really rundown
This hotel has some good restaurants, good beach front but the resort as a whole is really old and rundown. The rooms need some upgrading urgently and doesnt qualify to be rated 5star with rooms such as the present ones. The bathrooms are pretty sad. I hope starwoods can quickly renovate this property else some loyal guests will start looking elsewhere.
October 14, 2012
Rated 5 out of 5 by Baby1 Mauritius Experience!!
Beautiful hotel, great staff , great service and so friendly. My kids really enjoyed their holiday and keep asking me when we are going back. The penguin kids club was great, as it gave me and my husband time to ourselves. The food was great and so many option. Lovely rooms, and clean linen everyday. Loved it!!!
November 14, 2011
Rated 5 out of 5 by Paul1003 Excellent service
From Raja at the Nirvana Pool Bar, to Vitish and Mephooza in the Faya Restaurant and Anniza keeping our room spotless all the staff make every effort to ensure you have a fabulous stay. The food in the Faya was excellent and the giant prawns in Shells Restaurant are incredible.
We enjoyed using the water skiing which was well run with little waiting and the wonderful massages in the Spa.
I'd definitely return and certainly upgrade to the Nirvana.
July 29, 2014
Rated 5 out of 5 by dec12 Great hotel
The hotel was excellent and the service was outstanding. The check-in procedure was one of the best ive ever had and the staff couldn't of been more helpfull. The overall food quality was of good standard especially the Cumin which we dined at regular.Our room maid Aarti made our room feel really special and couldnt to enough for us.I would also like to mention Harry a waiter who looked after us and was very friendly. The only negative I have was at the Bay View bar they displayed two for one offer on all cocktails so we ended up trying 4 different cocktails which were very nice but when we checked out and got our final bill we were charged for all 4 cocktails. When I questioned this that it was two for one offer they said that the offer was on the condition you had the same cocktail. I even asked the waiter of the bar was it two for one when I ordered the drinks and he said yes but when the receptionist rang the manager when I questions this bill he said I would have to pay for all 4 drinks. I know I am only talking about 600 ruppes but I found this to really put a big dissapointment. If the two for one offfer is on the same cocktail it should be clearly stated on the sign. The room I stayed in was room 270 SPG.
December 23, 2012
Rated 5 out of 5 by Samuel88 Best Honeymoon ever
I would like to Thank the Le Meridien hotel for making our Honeymoon better than we ever could have imagined. Upon arrival we were upgraded to the Nirvana section of the hotel which was such a surprise and started off our holiday in the best possible fashion. The resort was amazing and so so Beautiful. The facilities were always clean and available. Our room was magnificent. The food we had was always of the best quality and plated in the most amazing way especially at the La Faya restaurant.
What impressed us so much more and was the highlight of our holiday was the service we received from each and every employee at the hotel they really made it such a amazing experience and one that will defiantly coming back with our friends and family in the years to come.
Two employees that really stuck out for us was Nitish and Vinesh they worked at the Nirvana bar and the La Faya restaurant. They were both so pleasant and a real privilege to have met them. They served us almost the whole holiday always with a smile on their faces and they couldn't do enough for us. We would even come from the main pool to the nirvana bar just so we could get that extra special service.
Really really awesome, amazing holiday and we will back!!!!
October 8, 2013
Rated 4 out of 5 by NE8183 Friendly Hotel
My partner and I had a pleasant holiday at Le Meridien, we stayed 2 nights at the Nirvana with a beach facing + Sea view room. The bed was so comfortable that we do not want to get up. Great resort for family and if you like to have a more intimate stay, Nirvana will offer you what you after. The service was great, we had great Indian dinner buffer, the only downside was that drinks are not included and there are not cheap either. We paid EUR50/person per day for breakfast and dinner upgrade and we expected at least for non-alcoholic drinks should be included.
Will we go back again, yes WE WILL.
November 12, 2012
Rated 5 out of 5 by Jesie Great location and friendly service
We stayed for 4 days and found the staff and hotel to be excellent
July 30, 2014
Rated 5 out of 5 by KellyA Great Service, Great Hotel but for couples the Nirvana side of the hotel is a MUST!
The hotel facilities were great but the staff really made the stay very special. We would return based on the services and overall experience during our stay. As a couple and for a romantic getaway I would recommend staying on the Nirvana side of the hotel, we found the hotel a bit busy and too noisy in the other rooms and restaurants and would not recommend this hotel for couples if the Nirvana side did not exist.
July 24, 2014
Rated 5 out of 5 by UKtraveller Excellent Hotel
We stayed at Le Meridien Ile Maurice for 8 nights in the Nirvana Wing.
Cannot fault the hotel or it's staff.
Sailesh, on reception, quickly sorted out a very minor SPG issue for me without any fuss at all. Thankyou.
A special mention also goes to Vinnish & Raja at the Nirvana pool bar, who were exceptional and a real asset to the hotel. Whilst remaining professional at all times they had a great sense of humour and without doubt enhanced our stay.
We felt that the staff at the hotel treated us with a personal touch instaed of as just a number. Most staff soon realised I spoke only English and my partner's first language is French. They would then address each of us accordingly. Quite incredible, considering how many guests were at the hotel.
Loved the Nirvana Wing, as no children allowed, so nice and quiet to relax.
Tried all the restaurants which were good, with Shells being the best. Here, the staff were excellent, the restaurant manager addressing me by name and the service was just outstanding.
Unbelievably the watersports were free and excellent.
I would most definately recommend the hotel and would return.
The only negative is that we had to leave the place.
June 3, 2014
Rated 5 out of 5 by Eric436 Didn't wont to go Home.
I've travelled extensively over the last 25 years and stayed at many resorts and hotels.
The moment of arrival at Le Meridien Ile Maurice I was greeted with a warm friendly smile, and a welcome drink. This put me at ease, then I was informed that I had been upgraded to a room at 'The Nivana', this didn't mean much at the time, but being over 50, and not used to children, being around only honeymooners and people around my own age was great. The room itself although in need of some minor upgrades, was clean, and extremely neat. The room was cleaned daily and then checked during the day if more towels were needed, or the room needed a straighten up.
With a choice of 5 restaurants one didn't have to worry about where to eat. The variety of food was beyond imagination. A lot of my meals breakfast , lunch (when not out exploring) & dinner were taken at 'La Faya'. The staff were professional and not pushy and helpful in every respect.
Another excellent facility is the 'Explore Spa', where I was treated to three body massages during my stay at the resort. The ladies there are absolute masters at their art of massage. The best relaxing in years.
Le Meridien ILE Maurice, I'll be back next year.
July 26, 2014
Rated 3 out of 5 by j75fr Nice location but below Meridien standard
We had the chance to stay in the Nirvana section giving some privacy. The main building looks like a tour operator factory.
Staff is fantastic and the fact that we enjoyed it is thank to them. The rooms, even in the Niravan section, need urgently a fresh up.
Food is ok, a la carte is nice when available.
Buffet is completely overprized as well as drinks and all extras.
I think there are much better Starwood resorts than this one. We came back relaxed but will not return there.
In my eyes this place should be a category 3 SPG property.
March 2, 2012
Rated 4 out of 5 by PhunkyAurel Great Experience
Good Services , Welcoming employees and numerous choices to eat at their different restaurants where food is very tasty.You'll experience the best massage ever at their spa.
July 24, 2014