Rated 4,1 out of 5 by 72
Rated 5 out of 5 by JOHN48 paradise hotel
john & ellen from london stayed room 467 and can only say that it was the most perfect holiday we have ever spent the staff where so kind and helpful our room maid Brinda was the most polite and cleaned our room to a shine everyday and came back at night to but choclate and petals on bed it just made our stay cannot praise hotel enough john
4 mai 2013
Rated 5 out of 5 by honda123 The hotel was to more than my expectations. VEry Very Good
The hotel was excellent and staff were very polite and humble. Were willing to go out of their way to help us in any way. The staff at restaurants were also good. Would like to say a BIG THANK YOU to the following staff who made our stay most memorable and enjoyable.
Hashim/Nitish and Ajay at Shells and Vimal at 180 and Annan at Bois Cherie bar.Thank you
Inact all the staff right from cleaners to managers Also to our gratitude to Rishi.
12 février 2013
Rated 5 out of 5 by Miom27 The staff are very hospitable
I Recieved great service from:
Noor - housekeeping
Vinesh - pool bar
Varun - pool bar
They were always hospitable and saw to my children's requirements with a smile.
At times the pool waiters were slow to get my orders (drinks & food).
The bedroom 336 peephole is broken, the tub needs resurfacing.
My stay was Great.
2 janvier 2013
Rated 5 out of 5 Property has excellent staff
The hotel has a very warm set of staff. Really helpful. Overall the property is clean and is really beautiful. Thanks to staff Harsh for making our stay special. A bit of renovation might help the property even look better. Cheers!
27 décembre 2012
Rated 5 out of 5 by Roubs This hotel is exceptional
I spent 3 days at the hotel. It was really nice there.
Every service was excellent. Since I am a SPG member, I was staying in Nirvana. It was very calm there. It is a good place to come and relax, especially at the pool side.
The room was spacious with every facilities. House-keeping service was good, no complain at all.
On top of that, every person was very warm and nice, with good manners. The waiters in every restaurant and also at Nirvana pool were nice. Each time they served us, it was always with a smile.
Food was really nice in every restaurant with loads of varieties.
26 décembre 2012
Rated 5 out of 5 by dec12 Great hotel
The hotel was excellent and the service was outstanding. The check-in procedure was one of the best ive ever had and the staff couldn't of been more helpfull. The overall food quality was of good standard especially the Cumin which we dined at regular.Our room maid Aarti made our room feel really special and couldnt to enough for us.I would also like to mention Harry a waiter who looked after us and was very friendly. The only negative I have was at the Bay View bar they displayed two for one offer on all cocktails so we ended up trying 4 different cocktails which were very nice but when we checked out and got our final bill we were charged for all 4 cocktails. When I questioned this that it was two for one offer they said that the offer was on the condition you had the same cocktail. I even asked the waiter of the bar was it two for one when I ordered the drinks and he said yes but when the receptionist rang the manager when I questions this bill he said I would have to pay for all 4 drinks. I know I am only talking about 600 ruppes but I found this to really put a big dissapointment. If the two for one offfer is on the same cocktail it should be clearly stated on the sign. The room I stayed in was room 270 SPG.
23 décembre 2012
Rated 5 out of 5 by Henmo1989 Hotel exceptional
Thank you for a lovely stay at your hotel. The experience was very good.
21 décembre 2012
Rated 5 out of 5 by holiday50 great holiday experience
outstanding value for money hotel.Great facilities . this hotel met all our expectations.
19 décembre 2012