Rated 5 out of 5 by WaelKG Amazing Stay
Our stay in this hotel was unforgettable, the room very comfy, the staff is very kind and attend all requests. the location is very central.
August 17, 2014
Rated 3 out of 5 by Mamercaco old floors
Hotel rooms looks old, specially floors
August 4, 2014
Rated 4 out of 5 by ahmedfzm it was great
i like it
need more improvement
August 3, 2014
Rated 2 out of 5 by Bremo929 The hotel is generally in a pleasant atmosphere reassuring
But needs renewal entirely because he became old and dilapidated and its employees do not have the love of the profession and service with satisfaction as if they were compelled to work, and this gives the impression that you are not welcome in your place and lacked a smile too .. As for the rooms they need for attention to hygiene
July 25, 2014
Rated 2 out of 5 by Frustrated07 This hotel is unacceptable
First, the bathroom has a bunch of hair at the stopper in the bathtub. This is ridiculous from a Starwood property. The staffs are unfriendly. Secondly, i made my bookings through online which is lower rate from my colleague booking through phones. End up i am paying the same rate with my colleague. What is the point of booking online with my SPG member which mentioned that i will get the best rate. Thirdly, the heater in the room is not workable. Fourthly, the staffs requesting for tips. It might be a culture that staffs will receive tips from guest. But asking tips is a really ridiculous scenario for me.
March 1, 2013
Rated 5 out of 5 by roregina this hotel has everything
we were surprised to see the quality of the services, the nice stuff, clean, safe..
July 10, 2014
Rated 5 out of 5 by Manju Home away from home
The staff on the royal club are wonderful.
They are smiling all the time, motivated to work and do their best to make guest comfort.
The staff respond to my need fast and efficient.
The shuttle driver is very professional, they help me to transfer my luggage to and from the airport cart.
The food was good except the bread and pastery were not covered in breakfast.
June 5, 2013
Rated 3 out of 5 by monielettra2011 reception is fine
you must take care about cleaning, that is important especially common parts not only rooms.
Bathrooms should be really cleaned, change the towels and carpets does not mean cleaning
July 7, 2014