Rated 5 out of 5 by Pera 5 star standards at an affordable price
The hotel offered 5 star standards, but at a very affordable price. Staff were attentive and eager to please and the quality of food on offer was good. The rooms were clean and comfortable. The hotel is situated close to the airport and ideally located next to the up-market, lively and interesting suburb of Heliopolis.
October 19, 2014
Rated 4 out of 5 by IMANYY good place to stay
close to the airport, shuttel available to airport.
good staff with exception the check in employee; she was not sincere, she was cold in her reaction, did not feel warm welcome.
On the other hand the rest of the staff was great and sincere.
There was delay on answering the phone for room service.
October 13, 2014
Rated 5 out of 5 by kingtut23 This hotel is excellent
Evry thing was as expected except food and drinks at the pool restaurant was unacceptable.
October 6, 2014
Rated 2 out of 5 by Frustrated07 This hotel is unacceptable
First, the bathroom has a bunch of hair at the stopper in the bathtub. This is ridiculous from a Starwood property. The staffs are unfriendly. Secondly, i made my bookings through online which is lower rate from my colleague booking through phones. End up i am paying the same rate with my colleague. What is the point of booking online with my SPG member which mentioned that i will get the best rate. Thirdly, the heater in the room is not workable. Fourthly, the staffs requesting for tips. It might be a culture that staffs will receive tips from guest. But asking tips is a really ridiculous scenario for me.
March 1, 2013
Rated 5 out of 5 by walid7 A very good place to stay
GREAT HOTEL, CLOSE TO AIRPORT. PROFESSIONAL AND NICE STAFF.
Staff Resp. Excellent : Shirin
Staff yassmin bar Excellent : Souad
September 26, 2014
Rated 4 out of 5 fine hotel
September 21, 2014
Rated 5 out of 5 by Manju Home away from home
The staff on the royal club are wonderful.
They are smiling all the time, motivated to work and do their best to make guest comfort.
The staff respond to my need fast and efficient.
The shuttle driver is very professional, they help me to transfer my luggage to and from the airport cart.
The food was good except the bread and pastery were not covered in breakfast.
June 5, 2013
Rated 1 out of 5 by Abdelh40 Does not worth the price at all !!!
I was chocked by the amateurism of the staff.
Looks so cheap !
I woould say to the hotel management... good luck for your near future !!!!
I will never come back to your hotel and all Le Meridien in the world !
November 11, 2012